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Customer Reviews

Average Review Rating: 4.9
2799 Reviews
Google

8/19/2019

No Review was provided.

Google

8/19/2019

John Carter is the salesmen to ask for when you go to Vic Bailey. He did an amazing job helping to get us into our car.

Google

8/16/2019

Very helpful and courteous

Google

8/16/2019

No Review was provided.

Google

8/15/2019

No Review was provided.

Google

8/13/2019

I had a great experience at Vic Bailey! Very friendly and easy to work with.

Facebook

8/10/2019

Came down from NY , bunch of lights came on Im The 11 pilot. Called VBH , spoke with Justin in service. Fixed it right up for us , reasonable price as far as I know. Also finally figured out out gad cap light problem that no one else could seem to figure out. Thanks again for the service Show Full Review

Google

8/8/2019

No Review was provided.

Google

8/8/2019

No Review was provided.

Facebook

8/7/2019

Brian Pinkerton was my salesman, I would like to say no pressure and honest,when I went to pickup car he pointed out a small ding beside gas door and told me to bring back and would get fixed ,he did just that, me or my wife did not even notice it, would recommend him to others Show Full Review

Google

8/7/2019

No Review was provided.

Google

8/6/2019

We looked at multiple dealerships for a vehicle that would meet our needs for several months. We looked for over two months before purchasing a HONDA CR-V. Darryl Crocket was our salesperson and we highly recommend him. He's low key with no pressure to purchase a vehicle when you're looking at vehicles. Show Full Review

Facebook

8/6/2019

Got my Chevy from here. It had not even hit the lot, and Bryan Pinkerton personally drove me to see the car at the detail shop. It was a great experience! Definitely will come back here! Thank you all! Show Full Review

Google

8/4/2019

No Review was provided.

Edmunds.com - Sales

8/3/2019

Maxcy was very knowledgeable and helpful with my purchase of a 2019 Honda Pilot. Very professional.

Google

8/2/2019

No Review was provided.

Google

8/2/2019

No Review was provided.

Facebook

8/2/2019

GREAT experience & very helpful nice workers i LOVE my Honda thanks Vic Bailey for everything Stephen & Brian was so very helpful & nice

Google

8/1/2019

No Review was provided.

Google

8/1/2019

No Review was provided.

DealerRater

7/31/2019

My wife brought in her 2017 Accord for service. From the moment we entered the service drive, there were smiles from the advisors, a warm welcome and easy writeup. The IPads are a great addition! When we picked up the car, the check out was very smooth. Paying the advisor is a big step forward for Honda dealers...it sure is nice and makes it so much quicker than having to be led to the cashier, etc. Im sorry I don't have the Advisors name as my wife dealt with him but pull my records, as he was just super. Pretty hard to find good advisors who are good at what they do, can greet customers, and follow thru as promised. Don't lose any of yours!! Show Full Review

Google

7/31/2019

Very friendly service department and my wait was not long for the amount of customers there that day.

Google

7/31/2019

Tyler LescH Was AMAZING.. Very kind and well knowledgeable. I would recommend him to anyone wanting to purchase a vehicle from Vic Bailey Honda.

Cars.com

7/31/2019

I was there for an air bag recall. Work was completed very swiftly. Service personnel were courteous.

Google

7/30/2019

No Review was provided.

Edmunds.com - Sales

7/30/2019

Overall I'm OK with my purchase, as I needed a car - but just went in to look and see what my options were. I have had a Honda and planned on buying another - When I said I was just looking and not ready to make a decision that day, the subtle pressure began. I work on commission also and I understand. I was planning on buying there - but wish Id come back on Monday for my own peace of mind. Show Full Review

Google

7/28/2019

From the moment I walked in the door of Vic Bailey Honda, I was treated with respect and kindness. Tyler answered all my of my questions, and directed me to the beautiful Pilot Touring that I bought! It is an amazing vehicle, and I will return to Vic Bailey in the future, for any needs I have with my new Honda. Thanks Tyler for your excellent service. Show Full Review

Google

7/27/2019

Courteous. Competent. Thorough

DealerRater

7/26/2019

I had a very easy and pleasant experience! They brought in the one I wanted and never hesitated on answering any questions!! This is my 2nd Honda purchased from them!!! Show Full Review

Edmunds.com - Sales

7/25/2019

I received excellent service from Brian Pinkerton at Vic Bailey Honda in Spartanburg. He was very professional and knowledgeable in answering all my questions and concerns . Great customer service with the utmost respect. I was not rushed at all, he took all the time I needed . I would highly recommend Spartanburg Vic Bailey Honda and Brian Pinkerton. Show Full Review

Google

7/24/2019

As always, great service.

Facebook

7/23/2019

Great experience all the way around. Friendly staff. Efficient help. I highly recommended Nate. He was very helpful, educated, honest, and patient.

Google

7/22/2019

Had some really good deals at the time

CarGurus

7/22/2019

Very friendly and helpful.

Cars.com

7/22/2019

Jason was exceptional. He was prompt and friendly. He prepared a price list for me for new tires when I come for my next service. My service was performed quickly and I was on my way. Overall exceptional customer and maintenance service. Show Full Review

Edmunds.com - Sales

7/22/2019

Maxcy and Justin made our experience painless and easy. We got a great quality used truck at the very best price. No BS and great people to work with. I highly recommend Vic Bailey Honda and sales manager, Maxcy. Show Full Review

Google

7/21/2019

No Review was provided.

Google

7/21/2019

Every time I need to get something done with my vehicle I have such a great experience. Thank you!

Google

7/20/2019

No Review was provided.

Edmunds.com - Service

7/16/2019

Both airbags were replaced in a timely manner. Was told prior to service what would be done and was given a ride home by a very friendly gentleman. Explanation of service done was given when I picked up my vehicle and paper work given. Very good service. Show Full Review

Google

7/15/2019

No Review was provided.

Google

7/14/2019

No Review was provided.

Google

7/13/2019

John Carter was great. Process was fast and efficient.

Edmunds.com - Sales

7/12/2019

This was my first brand new car purchase. It was very smooth no pressure and process was fairly quick and easy.

Facebook

7/12/2019

I purchased a new Honda Civic and had great service from John Carter!

Google

7/11/2019

No Review was provided.

Google

7/11/2019

Brian Pinkerton and the team did a great job taking care of my particular needs. I got a wonderful deal on a fantastic new plug in hybrid Clarity.

Google

7/11/2019

Loved it.

Google

7/11/2019

Got my Toyota tundra from vic bailey honda

Google

7/10/2019

No Review was provided.

Google

7/10/2019

I worked with Joshua and Michael and the were both a pleasure to be around and work with. They were not pushy and allowed me to take the time I needed to make the best decision for myself as well as helped me weigh out my options. Show Full Review

CarGurus

7/8/2019

Good response

Facebook

7/5/2019

do not like to bash people or places of business, but this has just been bothering me and a "warning" to others. And before I begin I will take partial blame, I should have inspected the car more carefully before leaving. Monday I got an older model Honda SUV from Vic Bailey Honda Spartanburg. Paperwork was final Saturday but since the car had just came in, the car was to be picked up Monday so they could "get it ready". Monday morning we arrive to pick it up and they had it pulled under the garage area and said it was not yet ready. I had a busy day so I would have been fine just taking it and cleaning it myself, but the salesman said "They are going to detail it, and see what they can do with it". This is an older car, obviously was previously owned by a dog owner, and very faded on the outside so I agreed thinking that maybe they would restore some of the shine to the plastic bumper, remove some of the dog hair, and hit the basics. So I agreed and left. This is 11:00ish in the morning. Around 4:30 that afternoon we recieved the call that it was ready. We arrived and everything was in order already, so basically picked up the keys, got in, and left the lot. This was the negligence on my part, due to being so busy that day, and already making one trip and being assured everything would be taken care of I did not inspect the vehicle before leaving the lot. (On Saturday, a full tank of gas had been promised upon purchase.) So I am on my way home, being a new used car I was weary about riding alone so my Mom is with me, end up getting turned around due to the interstate detours, and out of habit look at the gas gauge to make sure we are not going to run out while running in circles and bam, almost on E. First of all I would have never expected a full tank of gas (even though that is routine with buying a car) if it had not been promised. Second, it would not have even bothered me if the tank would not have been so low, a half of a tank I would have been like "dang I thought they were filling it up but oh well" but it was barely enough to get me back to Gaffney. I didn't have time to turn around and make it before they closed so I went on to Lowe's in Gaffney to get my daughter from my Grandma who was following behind us. It was when I got to Lowe's and went to put in Ree's carseat that I noticed all the dog hair that was not removed during the "detailing". Upon entering the car I did notice some debris build up in the corners and such and that it was not as clean as I was expecting, but again the car is older so I was not expecting everything to look brand new and was okay with that. But as a dog owner, I can say with certainty that there is no way that any form of suction was used in an attempt to remove this dog hair on the back seats. I saw the dog hair before it was taken to be cleaned and was fine with it because as a dog owner I know that 90% of it can be removed, so I assumed when they "detailed" the car it would no longer be an issue. Due to the amount, I never expected it to be completely 100% gone, but I did expect the appearance of the dog hair to reflect a vacuum attempt. I am an easy going understanding person, but when I am made to believe something then I expect it, and I just do not feel that enough effort or attention was given by the person(s) in charge of the detailing of the car. As I was sitting in the driver seat telling my Grandamother about the gas situation, I look up, and the oil is over 5,000 miles passed due to be changed. The oil was not a super huge deal to me because I knew I was buying a used car "as is" but I also kinda feel that it is good practice to change the oil if it is that much over due before sending someone home in it. The dealership was called and asked about the issues and said they would fill the tank up of I bring it back up there, but steadily argues that the car was cleaned thoroughly, but their vacuums just "may not be that good", as for the oil, he said that it 'should' have been changed. I took the car to Ultra Lube and the mechanic said that it did not appear to have been changed recently. Again I am not bashing the business or salesman, I knew each person has their own specialty and job to perform, I just feel as though a better job could have been done. Just make sure you always have a clear understand of what to expect when buying a used car and never take anyone's word with out checking for yourself. Show Full Review

Google

7/4/2019

This place is amazing and Maxcy went above and beyond to provide me with a great experience as I purchased my first brand new SUV! He was very professional, kind, and not a pushy salesman AT ALL. I highly recommend Vic Bailey for anyone who wants a smooth vehicle purchase with a fantastic selection of awesome cars. Show Full Review

Google

7/3/2019

I would recommend to friends, the person I dealt with was very helpful and did what he said he would do, Gave a good price on my car also.

Google

6/27/2019

No Review was provided.

Google

6/26/2019

Big thanks to Nick Richardson for making the car buying process easy and enjoyable! Great customer service and dealership.

Google

6/24/2019

Love it

Edmunds.com - Service

6/22/2019

Enjoy dealing with Vic Bailey Honda. Service is great and technicians are friendly and know what they are doing. If you have to wait, the customer lounge is very comfortable. Always a pleasure. Show Full Review

Google

6/22/2019

No Review was provided.

Cars.com

6/21/2019

My car was serviced in a timely manner and everything that was done was explained to me in a simple way. The workers were very friendly and helpful.

Google

6/20/2019

Everyone there was nice and friendly. I was in and out in quickly.

CarGurus

6/20/2019

I made a reasonable offer for the vehicle, and they accepted. I drove up, inspected the car, filled out the paperwork, and came back in two days to pick it up. No fuss. No muss. No greasy aftertaste. This could not have been an easier experience. Show Full Review

Google

6/19/2019

No Review was provided.

Google

6/18/2019

No Review was provided.

DealerRater

6/17/2019

My sales guy, Pinky, was great to work with. He got me all set up in my shiny new ride. The staff was very helpful and accommodating

Google

6/15/2019

No Review was provided.

Google

6/14/2019

No Review was provided.

Google

6/14/2019

Recently bought a Honda HRV from here from a man named Maxcy. Recommend him to any one looking to buy from here, he helped me with any/all questions I had. Show Full Review

CarGurus

6/14/2019

Cordial and well-informed

Google

6/14/2019

No Review was provided.

Google

6/12/2019

Big thanks to Nick Richardson for making the car buying process easy and enjoyable! Great customer service and dealership.

Google

6/9/2019

No Review was provided.

Google

6/6/2019

No Review was provided.

Google

6/6/2019

All employees help in getting us what we wanted and requested.

Google

6/6/2019

No Review was provided.

Edmunds.com - Service

6/6/2019

we are a family of 6 owned Hondas,my first purchase from Vic Baily.From the time of my purchase(2014)to every service has been excellent!!Shawn has been my service contact ,could not ask for a better person!!The one issue I did encounter,Shawn jumped right in and fixed it!!!Awesome job guys! Show Full Review

Google

6/6/2019

I don't think I've ever been treated more like royalty when taking my car in for service. A very courteous, professional and friendly atmosphere was noted. The service was completed in shirt order and I have no qualms whatever. Great experience! Show Full Review

DealerRater

6/5/2019

The service rep was kind and understanding, the loaner car was sweet, and repairs were completed in a timely fashion. My concern was the AC, but while we waiting for the parts to arrive, service replaced some filters and aligned the steering. My 2016 Accord now drives like a new car. Thank You! Show Full Review

Google

6/5/2019

No Review was provided.

Cars.com

6/4/2019

In performing our due diligence we visited several Honda Dealerships when considering buying a new Honda. Vic Bailey offered the best deal and again we went with them. We asked for John Carter as our sales person when we visited Vic Bailey. He assisted us with our last purchase. When we make our next purchase we will again ask for John. He was very helpful in procuring the vehicle we wanted. He was knowledgeable and helpful in explaining features of our new car. I would recommend John to family or friends seeking to buy a new Honda. In addition Vic Bailey has an excellent service department. Show Full Review

Edmunds.com - Service

6/4/2019

Great management team!! Kudos to Mark and Mike!!

Google

6/4/2019

Tyler Lesch, Mac Miller And John from finance were all friendly and helpful. A great experience

Google

6/4/2019

John was very professional and did a great job helping us through or new car service, thanks again! The Goddards

Google

6/3/2019

In performing our due diligence we visited several Honda Dealerships when considering buying a new Honda. Vic Bailey offered the best deal and again we went with them. We asked for John Carter as our sales person when we visited Vic Bailey. He assisted us with our last purchase. When we make our next purchase we will again ask for John. He was very helpful in procuring the vehicle we wanted. He was knowledgeable and helpful in explaining features of our new car. I would recommend John to family or friends seeking to buy a new Honda. In addition Vic Bailey has an excellent service department. Show Full Review

Google

6/3/2019

No Review was provided.

Google

6/2/2019

First oil change was in and out in about 45 including tire rotation. My wife said they were very professional and treated her as expected.

DealerRater

5/30/2019

I spoke with many different dealerships but VicBaily got the best price for the truck and my trade in. Our sales rep Maxi was helpful and answered all of our questions. Show Full Review

Google

5/30/2019

I always have a great experience at Vic Bailey Honda. I had my Civic serviced there for 7 years until it was time to upgrade. Now they're taking care of my 2018 Accord Hybrid. Definitely would recommend Vic Bailey Honda for service and sales. Show Full Review

DealerRater

5/28/2019

It was truly a pleasant experience. The salesman was courteous, knowledgable and very helpful. I feel the deal was fair and painless. I would definitely shop there again and recommend them to my friends. Show Full Review

Cars.com

5/28/2019

Amazing customer service! Will definitely keep same sales rep

Edmunds.com - Sales

5/26/2019

Absolutely great. No pressure. Fair price on new car and trade value. Could not have gone better and all done in under 2 hours

Cars.com

5/23/2019

These guys are great every time. Norma and my advisor are always helpful and professional. I use Vic Bailey for buying and getting my cars serviced. Show Full Review

Cars.com

5/23/2019

Great experience and pricing was best around. Nate was helpful and knowledgeable- and guided us through several cars and options.

Cars.com

5/23/2019

Maxcy is great at his job! Very helpful, he went above and beyond!

Cars.com

5/23/2019

I presented my car with issues on Tuesday, parts were ordered and the vehicle repaired on Wednesday. Fast friendly service.

Edmunds.com - Service

5/21/2019

Great service norma finger

Cars.com

5/17/2019

Great dealership and great salesperson - John Carter.

Google

5/16/2019

No Review was provided.

Google

5/16/2019

Justin and everyone in the Service Dept. was very professional, helpful and cordial. Service completed on a timely basis and very thorough. Overall an excellent experience, especially Justin! Thank you. Show Full Review

Cars.com

5/15/2019

I appreciate all of Terrys help in getting my vehicle picked up and repaired. Thank you...

Google

5/14/2019

First time there and they were good on time and friendly, and answered all questions I had.

Cars.com

5/13/2019

I always feel the service at Vic Bailey Honda is honest, candid and helpful. I have never dreaded having to bring my car there.

Google

5/13/2019

No Review was provided.

CarGurus

5/11/2019

Great experience, helpful salesman

Google

5/10/2019

No Review was provided.

Google

5/8/2019

No Review was provided.

DealerRater

5/8/2019

Scheduled maintenance with excellent work, and in a timely manner! It was ready an hour and a half before the time quoted. Everyone there is happy to greet you with smiling faces. Show Full Review

Cars.com

5/7/2019

I recently purchased a new Honda Pilot. I want to commend Wendell Jones as one of the best sales representatives I have ever worked with. He was very responsive, knowledgeable, and took a great deal of time to answer all of my questions, and made me feel completely comfortable through the entire buying process. Working in sales myself, I understand that first impressions can make or break a deal. He is a true gem, and I would gladly refer others to him and to Vic Bailey. Show Full Review

Google

5/6/2019

No Review was provided.

Google

5/6/2019

No Review was provided.

Google

5/6/2019

No Review was provided.

Google

5/5/2019

No Review was provided.

Google

5/4/2019

No Review was provided.

Google

5/3/2019

No Review was provided.

Google

5/3/2019

Great experience! Got exactly what I wanted!

Edmunds.com - Service

5/1/2019

Very good experience. Great service and very professional.

Cars.com

5/1/2019

Had purchased car on same from test drive to complete sale.

DealerRater

4/30/2019

The work performed was excellent. Appreciated the great attitude of the desk tech. They promised after lunch and it was ready by 230, I picked it up at 330. Show Full Review

DealerRater

4/30/2019

My last two cars (used & new) have been purchased here and I will return for my third! Everyone is great to work with, especially John Carter!!

Facebook

4/27/2019

They were very helpful and had my CRV ready in no time!

Google

4/26/2019

John Carter and Mark Dowling provided us phenomenal customer service. We were wanting to replace our aging Chevy truck(s) with a new Honda Ridgeline Black Edition. They gave us an excellent price on the Ridgeline, beating any advertised price in the area. They also gave us top dollar on our trade ins....yes, we traded in two trucks. Honestly, I knew going into the deal I was going to take a double hit with the 2 Chevys; but when they came back with their appraisal values, I could barely contain my smile.This was our first experience with Vic Bailey Honda; with the customer service, and value they offer, they will receive all our future car buying/service business.Speaking of service (repairs)...my wife and I were in their customer lounge, waiting room (whatever you call it) while they were finishing paperwork, etc., and I took note to how the service customers were treated. The service representatives took great care in explaining in detail. There was even one situation where a lady was under the impression she was going to have to pay for a repair, but the service rep went out of his way digging through her history file (I guess), and came back and told her, no mam, theres no charge for that. She was pleasantly surprised.Further stating...Vic Bailey Honda will have my future business. Show Full Review

Cars.com

4/26/2019

John Carter and Mark Dowling provided us phenomenal customer service. We were wanting to replace our aging Chevy truck(s) with a new Honda Ridgeline Black Edition. They gave us an excellent price on the Ridgeline, beating any advertised price in the area. They also gave us top dollar on our trade ins....yes, we traded in two trucks. Honestly, I knew going into the deal I was going to take a double hit with the 2 Chevys; but when they came back with their appraisal values, I could barely contain my smile. This was our first experience with Vic Bailey Honda; with the customer service, and value they offer, they will receive all our future car buying/service business. Speaking of service (repairs)...my wife and I were in their customer lounge, waiting room (whatever you call it) while they were finishing paperwork, etc., and I took note to how the service customers were treated. The service representatives took great care in explaining in detail. There was even one situation where a lady was under the impression she was going to have to pay for a repair, but the service rep went out of his way digging through her history file (I guess), and came back and told her, no mam, theres no charge for that. She was pleasantly surprised. Further stating...Vic Bailey Honda will have my future business. Show Full Review

Facebook

4/26/2019

John Carter and Mark Dowling provided us phenomenal customer service. We were wanting to replace our aging Chevy truck(s) with a new Honda Ridgeline Black Edition. They gave us an excellent price on the Ridgeline, beating any advertised price in the area. They also gave us top dollar on our trade ins....yes, we traded in two trucks. Honestly, I knew going into the deal I was going to take a double hit with the 2 Chevys; but when they came back with their appraisal values, I could barely contain my smile. This was our first experience with Vic Bailey Honda; with the customer service, and value they offer, they will receive all our future car buying/service business. Speaking of service (repairs)...my wife and I were in their customer lounge, waiting room (whatever you call it) while they were finishing paperwork, etc., and I took note to how the service customers were treated. The service representatives took great care in explaining in detail. There was even one situation where a lady was under the impression she was going to have to pay for a repair, but the service rep went out of his way digging through her history file (I guess), and came back and told her, no mam, theres no charge for that. She was pleasantly surprised. Further stating...Vic Bailey Honda will have my future business. Show Full Review

Google

4/26/2019

Great experience at Vic Bailey Honda...from buying a Pilot there to taking it in for service. Always professional and pleasant.

DealerRater

4/25/2019

The staff was helpful, courteous and even humorous, which I thoroughly enjoyed. The waiting room was clean and the wait time was just as it was told it would be.. Show Full Review

Google

4/24/2019

No Review was provided.

Google

4/23/2019

No Review was provided.

Google

4/23/2019

As always friendly no hassle service. Great! Grateful to the entire staff. Nick you are the best!

Google

4/21/2019

Great service.

Google

4/21/2019

No Review was provided.

Google

4/18/2019

No Review was provided.

Google

4/18/2019

After our CR-V vibration was misdiagnosed at another Honda Dealership that wanted $3000 to fix the problem (driveshaft and rear differential issues), Shawn and his techs at Vic Bailey found the true issue (irregularly worn tires) and had it, and some other service items fixed all in one day. Shawn took a video of the problem and sent it to me and explained everything they would do. He was very forthcoming and easy to contact. Highly recommended. Show Full Review

Google

4/18/2019

No Review was provided.

Google

4/17/2019

No Review was provided.

Google

4/16/2019

We bought a Honda Pilot Over the weekend and had a great Experience at Vic Bailey Honda. They were professional and for it being a very busy day they did what they could to make sure we had attention and help. There was a small issue with the vehicle that we noticed and they quickly fixed it. Show Full Review

Google

4/15/2019

Mr, Nicholson helped me to finance my vehicle he is very professional and courteous will buy another vehicle from him soon .

Google

4/14/2019

Took longer than expected however, I know my car is in great hands!

Google

4/14/2019

No Review was provided.

Google

4/12/2019

Upon arrival I was met by the service advisors welcoming me to Vic Bailey Honda and taking down all my information for my appointment. Terry Sanchez was my advisor and he is always such a delight with which to work. I am always pleased with the service personnel as they take good care of my vehicles and ensure they are the safest they can be. Kudos to the entire service advisors, service personnel, and cashier. There is no doubt I will continue to buy and have my vehicles serviced at Vic Bailey Honda. Bravo Zulu! Show Full Review

Google

4/10/2019

No Review was provided.

Google

4/10/2019

No Review was provided.

Google

4/10/2019

No Review was provided.

Google

4/9/2019

No Review was provided.

Google

4/9/2019

No Review was provided.

Google

4/8/2019

No Review was provided.

Google

4/6/2019

Nick Richardson was a excellent sales representative in gettin My Daddy a new Honda.

Google

4/5/2019

No Review was provided.

Google

4/5/2019

No Review was provided.

Google

4/5/2019

Great experience at Vic Bailey Honda...from buying a Pilot there to taking it in for service. Always professional and pleasant.

Google

4/5/2019

No Review was provided.

Google

4/4/2019

No Review was provided.

Google

4/4/2019

No Review was provided.

Google

4/3/2019

No Review was provided.

Google

4/3/2019

No Review was provided.

CarGurus

4/3/2019

They were prompt in emailing me. I spoke with Nick, who was courteous and knowledgeable. We discussed the vehicle in detail and I made an appointment. I decided that I would wait to see if the price dropped more. I did not get very much money for my vehicle in the crash. Show Full Review

CarGurus

4/3/2019

Prompt response time. Knowledgeable. Courteous and great follow up.

Google

4/2/2019

Our salesman was John Carter and he was EXCELLENT!

Google

4/1/2019

I am a regular customer of Vic Bailey Honda. They provide consistently good service. I will continue to return to them.

Google

4/1/2019

No Review was provided.

Google

3/31/2019

Great service ! And highly recommended anyone to buy a car at Vic bailey Honda dealer . I got a awesome deal on my 2019 Honda Accord sport and I couldnt be any happier . Show Full Review

Google

3/30/2019

After an unfortunate event with flying debris from the vehicle in front of us, we found the Vic Bailey Service shop. The nicest gentleman there helped get our 2 week old Pilot's bumper bandaged up enough so that we could continue on our vacation; He was nice enough to even use something out of his personal stash of supplies! We are very fortunate he was working today! Thank you, sir for your kindness. We didn't get your name, but your help turned a bad situation very manageable and your kindness mattered so much to us. Show Full Review

Google

3/30/2019

No Review was provided.

CarGurus

3/29/2019

Great customer service.

Google

3/28/2019

No Review was provided.

Google

3/28/2019

No Review was provided.

Google

3/28/2019

Great service always

Google

3/27/2019

Well pleased customer since 1998. Everyone very nice and helpful. Cant say enough about their customer service. Aaron Bates very thoughtful and thorough. Purchased a new car 2/9/19. One happy customer. Show Full Review

Google

3/27/2019

No Review was provided.

Google

3/27/2019

No Review was provided.

Google

3/27/2019

No Review was provided.

Google

3/26/2019

No Review was provided.

Google

3/26/2019

I went there to look at a preowned Honda Pilot. Even though I bought something else, the sales person was great.

Facebook

3/25/2019

Where to begin.. I bought my Honda CRV Saturday... I had been talking to Brian Pinkerton for a couple days and he was the most generous, intelligent guy.. Some car salesman you can tell are lying to get a sale and I had went through quite a few of them but Brian kept it real! Brian told me this weekend you driving away in a car and Saturday I did. I cant express how nice of gentleman he was to me and I would buy a thousand cars from him if I needed to! So if you in the need for a car Go ask for Brian Pinkerton Vic Bailey Honda! Show Full Review

Google

3/25/2019

No Review was provided.

Google

3/25/2019

No Review was provided.

Google

3/25/2019

Darrell did a great job of letting me come to my own decision and had answers to all my questions. I was out of there in 2 hours with a test drive.

CarGurus

3/24/2019

Great customer service with new car sale.

Google

3/24/2019

No Review was provided.

Google

3/24/2019

Did recall in very quick time plus checked out all other things on my ridgeline. Very happy with service.

Google

3/24/2019

We were treated excellent

Google

3/22/2019

No Review was provided.

Google

3/22/2019

Aaron bates helped me and my wife get a great 2010 Nissan Murano at a fairly decent price. I would recommend any one looking for a Honda or any used cars to give these guys a shot and definetly ask for Aaron Bates!! Show Full Review

Google

3/21/2019

No Review was provided.

Google

3/21/2019

Great customer service!

Google

3/20/2019

Brian was a great salesman. This is our 4th car from Vic Bailey, 3 from Brian . Mac sold us the first. This is due to the great sales and service staff. Norma and Trent are a major reason we will continue to buy and be serviced at Vic Bailey Honda. Show Full Review

Google

3/20/2019

Aaron bates helped me and my wife get a great 2010 Nissan Murano at a fairly decent price. I would recommend any one looking for a Honda or any used cars to give these guys a shot and definetly ask for Aaron Bates!! Show Full Review

Google

3/20/2019

VERY GOOD SERVICE! NORMA WAS GREAT! MAXIE IS SUPER!

Google

3/19/2019

Nicholas helped my wife and I buy an Odyssey today. Ironically my wife use the one that is hesitant to become a minivan family. Nicholas took the time to help her at least get a little more comfortable with it before we left. Great service, great prices. I cant recommend them highly enough. Show Full Review

Google

3/19/2019

No Review was provided.

Cars.com

3/18/2019

I arrived at my scheduled time and was promptly processed through the intake process. All the attendants greeted me and were courteous. My service was completed quickly and thoroughly. I received excellent service and I appreciate the customer service. Show Full Review

Google

3/18/2019

Courteous. Competent. Thorough.

Google

3/16/2019

No Review was provided.

Facebook

3/16/2019

My wife and I headed into Spartanburg today specifically looking to purchase a new car for her. She had her mind set on a couple options but with little to no help at the other dealers we came here. Against her personal opinion as she has never been a Honda fan. Within just a few moments, we were greeted by Wendell Jones who was absolutely wonderful. He listened to what we said and what she was interested in, didnt try to push her into something she didnt want and the paperwork process was the smoothest I have ever dealt with in 20 years of buying new vehicles. 5 stars does not justify the outstanding customer service at this dealership that may have just converted a non Honda fan to a customer for life. Show Full Review

Google

3/16/2019

Terry was the absolute best with getting my situated with what my car needed done!

Google

3/14/2019

No Review was provided.

Google

3/13/2019

No Review was provided.

Cars.com

3/13/2019

Shawn in service that checks your car in And writes down what all needs to be done is awesome. He is one of the kindest person I have ever dealt with on service my car and taking care of problems. He explains everything to you in Details.. He is Awesome. He is so nice. The dealership has a great employee. Show Full Review

Google

3/13/2019

No Review was provided.

Google

3/12/2019

No Review was provided.

CarGurus

3/12/2019

Most helpful and responsive to my needs. I plan to do business with them in the very near future. They seem to go out of the way to make sure your needs are being addressed and met. Show Full Review

Google

3/10/2019

Huge THANK YOU to everyone at the dealership. The Service Department was great and quick - as always. Shawn was my service advisor, he is awesome and very knowledgeable. I have had nothing but GREAT experiences with Kim, Jack, Shawn, Chad, and Terry. :) Show Full Review

Google

3/9/2019

I had a great experience and the staff was very professional.

Google

3/9/2019

No Review was provided.

Google

3/9/2019

No Review was provided.

Google

3/8/2019

Nathaniel Smith was a extremely impressive sales associate!!! He made the experience very easy! His technical skills were very impressive. He was very knowledgeable about the car and all of the new features! Show Full Review

Google

3/7/2019

Service was expedient.

Google

3/4/2019

I had a great experience the young man was very polite and courteous. took time out to explain things that a older person like me would not understand but he took that time to make sure I understood the functions of the car. The Young man did a great job selling me this car and I love it I would recommend to all my friends and family your company thank you for a wonderful experience I got a bad car to y'all I have a CR-V Honda baby girl be tough Show Full Review

Google

3/4/2019

Love hondas

Google

3/3/2019

everyone was very friendly and helpful!

CarGurus

3/2/2019

Yes, I was contacted right away by the dealer and the gentleman was very helpful. I was not able to go into the dealership right away and the car I was interested in sold. Show Full Review

Google

3/1/2019

Phenomenal service department! Very personable and welcoming team!

Google

2/28/2019

No Review was provided.

Cars.com

2/28/2019

This was the smoothest car buying experience I have ever had.

Google

2/28/2019

No Review was provided.

Cars.com

2/26/2019

Making the appointment was handled very well with a choice of times. Upon arrival there was no waiting. I pulled in and there was someie at the car door, ready to go. Show Full Review

Google

2/26/2019

Great experience! Nick was our Sales Consultant and provided high quality customer service. We were on a time constraint and he worked with our schedule ensuring we had a great experience. Show Full Review

Cars.com

2/26/2019

Excellent customer service. Nick Richardson has been our go to sales person for the past few years. He always go above and beyond what his job requires. It's not all about making a sale to him but making sure the customer is satisfied. You never feel pressured by any of the sales personnel at Vic Bailey. Show Full Review

Google

2/24/2019

No Review was provided.

Facebook

2/23/2019

See Nate, he is great he really goes the extra mile to make sure you get exactly what you want.

Cars.com

2/23/2019

Vic Bailey Honda always goes above and beyond. I will continue to have my car serviced there.

Google

2/23/2019

Fast friendly service! Thanks Chad

Google

2/21/2019

No Review was provided.

Cars.com

2/21/2019

Awesome experience at Vic Bailey. They made my day. Best brand new car experience I have ever had.

Cars.com

2/21/2019

Couldn't be happier with the service that I received

CarGurus

2/20/2019

answered my emailed questions

Google

2/20/2019

Great Customer Service. Thank you Shawn Crowell.

Google

2/19/2019

No Review was provided.

Cars.com

2/19/2019

Just bought my first new car never knew where to start. My mom recommended Vic Bailey so we went there first. I already had a car in mind because I looked at the website before going to the dealership. Tommy was amazing in helping me with cars. He helped me get into a 2019 Honda Civic Sport instead of a used car. Show Full Review

Facebook

2/18/2019

Such a pleasant experience from start to finish. I would highly recommend this dealership. A+.

CarGurus

2/18/2019

Bought the truck. Couldnt have gone smoother. Sales team and financing were on despite how busy it was. Thanks.

CarGurus

2/17/2019

Fast and continuos communication. Above average purchase purchase experience and fair closing fees.

Facebook

2/14/2019

great place to buy a car and get repairs

Cars.com

2/14/2019

Chad and his team did a great job in servicing my car. If you looking for a new Honda go by Vic Bailey first. You want have to go anywhere else. Ask for John Carter. He is a great person to deal with during and after the sale. You will be glad you did. Show Full Review

Google

2/13/2019

Huge THANK YOU to everyone at the dealership. The Service Department was great and quick - as always. Shawn was my service advisor, he is awesome and very knowledgeable. I have had nothing but GREAT experiences with Kim, Jack, Shawn, Chad, and Terry. :) Show Full Review

Google

2/13/2019

No Review was provided.

Google

2/13/2019

Well please customer since 1998. Everyone very nice and helpful. Cant say enough about their customer service. Aaron Bates very thoughtful and thorough. Purchased a new car 2/9/19. One happy customer. Show Full Review

Google

2/12/2019

Shawn helped me out with getting a new key and he was great! He answered all my questions and was a big help, even came out cheaper then I was expecting. Show Full Review

Facebook

2/12/2019

excellent service always.

Google

2/12/2019

Pirchased 2 cars in the last 6 years from John C. Great sells person and great guy. Friendly service. Upfront pricing. In and out in about an hour for an oil change. Show Full Review

Cars.com

2/11/2019

Had a scheduled service appointment (Oil Change/Tires Rotated) and was in and out within 30 minutes. Great, Fast, Friendly service. Thanks!

Facebook

2/11/2019

Bought my first Honda in 1998 and have owned 6 since then. Always the best customer service and they work hard to help you get you what you want. My experiences have always been positive with Vic Bailey Honda Show Full Review

Google

2/10/2019

Always a pleasure dealing with the guys here. They go out of their way to assist customers with anything they need.

Google

2/9/2019

Quick, friendly, excellent service!

Google

2/8/2019

No Review was provided.

Cars.com

2/6/2019

Took my Ridgeline in for a voluntary recall. They were very. nice, explained what they were going to do and about how long it was going to take. Everything went smoothly,they called when they were finished,I picked up my truck,thanked them and went home. Great job, Thanks. Show Full Review

Google

2/6/2019

No Review was provided.

Google

2/6/2019

No Review was provided.

Cars.com

2/5/2019

Already knew what I wanted. They had two cars in the color I wanted. Had 20 miles on it. Had a trade in. The pricing for all was as good or better then I expected. Did the deal. Some other dealers , it's battle of wits and negotiations. Had complete peace of mind when I drove away. Show Full Review

Google

2/4/2019

No Review was provided.

Google

2/3/2019

No Review was provided.

Google

2/1/2019

No Review was provided.

Google

2/1/2019

No Review was provided.

Cars.com

1/31/2019

This was definitely a change for us in buying a vehicle. Usually, when we go car shopping, we usually leave with a massive headache and nothing accomplished. This time was different...First, our salesman, Mr John Carter, has been absolutely fantastic to us. He was very down-to-earth, friendly, knowledgeable, and very helpful in every aspect of this experience. There was NO PRESSURE on us and that means everything to anyone dealing with salespersons. The only thing I did not get that I asked for was a Honda ball cap, so tell John he owes me one..Ha! Second....we thought the deal we received was fair and John did the best he could and it was greatly appreciated. Overall....a great experience and I am already talking to other folks that are interested in buying a vehicle to come see John. Sincerely, Sara Jane and Tom Fowler Show Full Review

Google

1/31/2019

No Review was provided.

Google

1/30/2019

No Review was provided.

Google

1/30/2019

Nick Richardson was very knowledgeable and helpful. I would recommend him to anyone looking for a Honda. Thanks, Greg Taylor

Facebook

1/28/2019

Awesome service all around.

Google

1/28/2019

No Review was provided.

Google

1/25/2019

Very pleased with how I was treated and the dpred of the final transaction. I came, the salesman, Nick Richardson, listened to my situation , gave me his opinion, went out of his way to help me and I appreciate that. Show Full Review

Cars.com

1/24/2019

I had an appointment for that day for an oil change, tire rotation and wiper change. I showed up for my appointment and they were ready for me. They took my car back (answered the questions that I had had my recently purchased car) completed the changes and were very courteous. Show Full Review

Cars.com

1/22/2019

Wendall was easy to work with. He was knowledgeable and respected the needs of our family in the buying process. I felt he was being honest throughout the entire process to help us meet our goals. Show Full Review

Google

1/18/2019

Pirchased 2 cars in the last 6 years from John C. Great sells person and great guy. Friendly service. Upfront pricing. In and out in about an hour for an oil change. Show Full Review

Google

1/18/2019

No Review was provided.

Google

1/16/2019

What a great place to do business with !! Easy and convenient !! Highly recommended!

Google

1/16/2019

Was well taken care of. Very happy with the experience. Thank you

Cars.com

1/16/2019

Every one my husband or I spoke to was attentive and helpful. We were very pleased with the deal. I love the new car!

CarGurus

1/14/2019

We purchased the sugru. Craig blasingamewas excellent. They dropped gurus price an additional $200. And scheduled a detail and had body shop repaint some places on vehicle. Also pulled out rubber back bumper. Car was put in A-1 condition Show Full Review

Cars.com

1/14/2019

As always, I was very pleased with the customer service.

Facebook

1/12/2019

Competent, professional service department. Courteous and caring associates. Benita Davis Stavely

Google

1/11/2019

Go to Shawn! He is always polite and treats his customers well. Goes over in detail everything that was completed and things that need to be done soon and things that can wait. Show Full Review

Google

1/9/2019

Had such a great buying experience. Highly recommend Vic Bailey. Nick helped us tremendously and answered all our questions!

Google

1/9/2019

No Review was provided.

Google

1/5/2019

No Review was provided.

Google

1/5/2019

Nick was amazing!

Google

1/5/2019

Got a Honda at a great rate thanks to Nick!! Wonderful experience!

Google

1/4/2019

Got a Honda at a great rate thanks to Nick!! Wonderful experience!

Google

1/4/2019

Great job! My first service visit, oil change was free, so that was great. Good coffee, free WiFi and a pleasant waiting area made for a comfortable experience. Under 45 minutes. Done. Show Full Review

Google

1/3/2019

I only came for a recall on my car . John was very professional and open communication on what's going on my car . I would recommend for the service part . Show Full Review

Google

1/3/2019

No Review was provided.

Facebook

12/31/2018

After buying 7 Honda's (3 vans, 1 Pilot, 1 accord, 1 Ridgeline, and 1 CRV) from other dealer this was by far the easiest and quickest experience I have had. I plan on using them for any maintenance with the new CRV I just bought. Show Full Review

Google

12/30/2018

Straightforward .courteous and professional

Cars.com

12/29/2018

Service was prompt and the service personnel was helpful and polite. Overall a good experience.

Google

12/23/2018

My recent experience was unbelievably good. Unfortunately my past experiences were not good but gave them one more try and WOW.. There was a big difference in the professional way my visit was handled Thanks to Shawn. He listened and came up with solutions and recommendations to help me. Show Full Review

Cars.com

12/23/2018

Service department is great. The person that help me was very good and helpful .

Cars.com

12/22/2018

Service was performed in a timely manner with excellent customer service. This is the norm for Vic Bailey Honda.

Cars.com

12/21/2018

Salesman Craig was excellent...however I dont know why it took 4 hours to buy the car...I paid cash along with my car as trade...improvement is needed with the time factor. Show Full Review

Cars.com

12/21/2018

I have purchased many cars in my life but Vic Bailey Honda is the best. Competitive pricing and no hassles or pressure selling. The actual paperwork was done quickly. They made it easy. Show Full Review

Cars.com

12/20/2018

The service department did an excellent job. The service advisor was friendly and explained the work completed on my car.

Cars.com

12/18/2018

I took my 2014 Accord in for the regular oil change and to check a brake vibration issue. They diagnosed the braking issue and did not try to sell me parts or service I didn't really need - said it could wait till later. I appreciated the honesty. Show Full Review

Google

12/18/2018

Excellent and prompt service ...exceeded expectations (and have alway last had good experiences already!)

Google

12/17/2018

No Review was provided.

Google

12/13/2018

Vic Bailey Honda is the best. They really do have a no hassle buying policy. This is the sixth brand new Civic that I have purchased from them. Darryl Crockett is my Sales and Leasing Consultant and he is the best explaining all the features of the vehicles. He has also gone the extra mile to always get the color that I want if it is not in stock. They deserve 10 stars. The Service Department is excellent also. I drive over 1 1/2 hours to get there but I will never go to another Honda dealership. Go see Darryl Crockett at Vic Bailey Honda today for a new Honda. You can't beat it. Show Full Review

Google

12/13/2018

Excellent and prompt service ...exceeded expectations (and have alway last had good experiences already!)

Cars.com

12/12/2018

I had a very good buying experience at Vic Bailey Honda. My salesperson, Nick Richardson, was very knowledgeable about the CR-V I was looking at on-line. He sent me the Carfax on the car and I test drove the car last week. The price dropped late last week and I decided to purchase it. I am very happy with the car and I got a good deal. Nick was great to work with - I had been referred to him by a co-worker. He was very helpful and did not pressure me. I will recommend him to friends and family. Show Full Review

Cars.com

12/12/2018

When I was about to leave the dealership in my new car I noticed the check engine light had come on. The salesman documented it and they made it right by fixing the car and offering me an extra tank of gas for my troubles. Show Full Review

Cars.com

12/11/2018

Great job with getting air bag fixed and also getting a new geadlight

Cars.com

12/11/2018

They treat me like famil, and I have never been able to get a better deal anywhere else.

Cars.com

12/10/2018

Brian did a great job during the sales process. It was a pleasure working with him.

Google

12/10/2018

Took care of an emergent need with my car. Fair price and excellent explanation of issue.

Google

12/8/2018

No Review was provided.

Google

12/7/2018

Quality service!

Google

12/5/2018

No Review was provided.

Cars.com

12/5/2018

Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted. Show Full Review

Cars.com

12/4/2018

The customer service was excellent. BUT... I have been to other service dealerships where they have much nicer facilities for customers waiting for their car to be serviced. Nicer waiting rooms with complimentary snacks, USA Today, and computers. Please consider upgrading the facilities. Show Full Review

Google

12/4/2018

No Review was provided.

Google

11/30/2018

No Review was provided.

Google

11/30/2018

No Review was provided.

Cars.com

11/29/2018

I can always depend on this dealership for great service at a reasonable price.

Cars.com

11/29/2018

Service was great in overall. Car was service in a timely manner and the customer service/technician was very professional and explain what was done in detail Show Full Review

Google

11/27/2018

Always very honest and helpful.

Google

11/24/2018

Awesome service

Google

11/20/2018

Great people to work with really helpful and one of the best experience

Google

11/18/2018

No Review was provided.

Facebook

11/18/2018

Just had work done, very nice gentleman, very knowledgeable. Good experience

Google

11/16/2018

Great Service!

Cars.com

11/15/2018

Our new 2018 accord had a major problem with its fuel injectors. The folks at Vic Bailey got us in and out in no time and provided a loaner. Our ride seems to be fine now. Show Full Review

Cars.com

11/14/2018

Received very professional assistance from service advisor Shawn. Car was done when promised and expertly repaired.

Google

11/14/2018

No Review was provided.

Google

11/14/2018

No Review was provided.

Cars.com

11/9/2018

Great service! I went to first look at a used CRV, and the salesmen eventually helped me figure out that for about the same low monthly payment, I can rent a 2018 CRV through the Leadership Program. I am very happy with the experience I had at Vic Bailey Honda, and I would buy another car there again! Show Full Review

Google

11/9/2018

Highly recommend! Vic Bailey Honda was a very nice dealership! Nick Richardson was great! He had no problem helping me with all my concerns and questions, and was very polite! I drove 3 hours there to get a truck! And everything when very smooth! Would not think twice if I needed another vehicle to go back! Show Full Review

Cars.com

11/8/2018

Shawn has been especially helpful! He answered all my questions and did everything I requested of him.

Google

11/8/2018

Chad and Shawn really helped me during a difficult time with my pilot. They took the time out to explain and reassure me that they would correct the issue that a previous services messed up. Great service! Show Full Review

Google

11/8/2018

Shawn(Service Advisor) and Jess ( Mechanic) are awesome . They were very Through and Professional. They Explained Everything so I could understand . Show Full Review

Google

11/7/2018

No Review was provided.

Cars.com

11/6/2018

Staff was friendly and service was done in a timely manner.

Cars.com

11/5/2018

Chad was the BEST. Customer service was amazing. I'll be back !!

Google

11/5/2018

No Review was provided.

Google

11/4/2018

No Review was provided.

Facebook

11/3/2018

Andrew if you're looking for a cool salesman!!!!!

Google

11/3/2018

We had stopped for a quick breakfast sandwich at McDonalds in Spartanburg SC. We were traveling from NC to FL. After our brief stop our 2016 Honda CRV would not start. We called the # for Honda Roadside assistance. The rep determined that we would need a tow truck. She arranged for the driver to meet us and tow us to Vic Bailey Honda. Upon our arrival at Vic Bailey Honda we were immediately helped, our CRV was assessed and it was determined that we had a dead battery. The battery was replaced under warranty and we were on our way in a very short time. We were very pleased with the service from both Honda Roadside Service and Vic Bailey Honda. Show Full Review

Google

11/2/2018

Chad and Shawn really helped me during a difficult time with my pilot. They took the time out to explain and reassure me that they would correct the issue that a previous services messed up. Great service! Show Full Review

Google

10/31/2018

No Review was provided.

Google

10/31/2018

Shawn(Service Advisor) and Jess ( Mechanic) are awesome . They were very Through and Professional. They Explained Everything so I could understand . Show Full Review

Google

10/30/2018

If you're buying a car ask for Drew!!

CarGurus

10/29/2018

Replied to my questions right away. Found the best price for the car I wanted here.

Cars.com

10/28/2018

This dealership contacted me quickly and gave me all of the information I needed to know about the car I was interested in. Very friendly and helpful. Will use them again if needed. Show Full Review

Google

10/27/2018

My salesperson Brian Pinkerton was really awesome and really helpful. He got the right car for my on the first try. I'm really grateful for the experience he gave me. Show Full Review

Cars.com

10/26/2018

Took Honda Pilot in for regular service and mentioned we were having to add air to tires about once a week. They found the problem and corrected. We also told the service department we needed the car back by a certain time and they were driving the car around as we arrived for pick up. No complaints and we will continue to visit when service is needed. Show Full Review

Cars.com

10/25/2018

Employee we great to work with vehicle was service for the works oil change filter tire rotation had to wait longer than I through I would take.

Cars.com

10/25/2018

Great job mike Lancaster thanks Danny &jean allison

Google

10/24/2018

No Review was provided.

Google

10/24/2018

Service was fast and efficient

Google

10/23/2018

Staff were wonderful and went out of their way to make my experience pleasant. Above and beyond expectation.

Cars.com

10/21/2018

There was a screw in my tire. They let me watch when they removed it. No damage to the tire and no charge. Nice folks.

Google

10/20/2018

My husband was in an accident and his Honda Civic was totaled. Within a few day Vic Bailey Honda was able to work with us and help us get a new Civic. We were very satisfied with the service we received. Show Full Review

Cars.com

10/16/2018

In for tire service and Key fob battery replacement. Left for Lunch, Came back, all was finished and perfect. Thank You

Google

10/16/2018

No Review was provided.

Cars.com

10/12/2018

Excellent customer service, service rep explained everything that would be preformed on the vehicke in a eady to understand way, all results were expliained and form showi g results given to me Show Full Review

Google

10/12/2018

No Review was provided.

Google

10/10/2018

No Review was provided.

Google

10/8/2018

Went there because of recall notification. Set appointment, in and out in no time. Friendly and professional service. Great experience.

Google

10/6/2018

I always have a great experience at Vic Bailey Honda. I had my Civic serviced there for 7 years until it was time to upgrade. I had the pleasure of working with Nick on my new purchase. He answered all my questions and made the whole process super smooth. Definitely would recommmend Vic Bailey Honda for service and sales. Show Full Review

Google

10/5/2018

No Review was provided.

CarGurus

10/4/2018

Good sales person and finance person

Google

10/3/2018

Nate was an awesome salesman! He was very patient and took us very seriously! I highly recommend him if youre in the market for a car!

Cars.com

10/2/2018

I'VE HAD MY CRV FOR 7 YEARS AND I'M VERY HAPPY FOR THE SELECTION AND THE DEALERSHIP THAT HANDLES MY SERVICES.

Google

9/30/2018

Went there because of recall notification. Set appointment, in and out in no time. Friendly and professional service. Great experience.

Cars.com

9/26/2018

Thank you, for assisting me with my flat tire, and for allowing me to sit in the waiting area with my little dog. Your kindness in supplying me with a bowl to give her some water was greatly appreciated. God bless you! Show Full Review

Cars.com

9/25/2018

Very good experience overall. I do like the 'no hassle' price policy and the competitive pricing you have for your vehicles.

Facebook

9/24/2018

Excellent service. Great people. Hard to beat pricing.

Cars.com

9/23/2018

Had my first oils change since purchasing my new Honda. Everyone very friendly and professional.

Google

9/22/2018

Car purchase was the best experience so far in dealing with a dealership. No high pressure sales tactics and no gimmicks. Nick did a great job of answering all of my questions. A+ dealership Show Full Review

Cars.com

9/22/2018

My car buying experience was very pleasant! My salesman was very knowledgeable about the car we purchased! I would definitely buy another car from Vic Bailey Honda !!!! I will also tell my friends to check out your dealership to purchase a car!!!!! My sales person was Nate he is a SUPER nice guy! Show Full Review

Google

9/21/2018

No Review was provided.

Google

9/17/2018

No Review was provided.

Facebook

9/17/2018

Drove Away In a 2018 Honda Pilot thanks to the awesome Brian Pinkerton!!! Hes truly a man of his word... Thanks Brian... Much Respect and Appreciation See him for all your needs hes the MAN!! Show Full Review

Google

9/15/2018

Tommy McGaha is the best salesman there. He really knows what he's talking about and how to get you into the right vehicle for your lifestyle. I recommend going and seeing him highly! Show Full Review

Google

9/14/2018

Excellent service! Had a great experience with Salesman Craig Blasingame who is very professional, honest and very sincere. He went above and beyond to make sure our car buying experience was enjoyable. I definitely recommend Vic Bailey Honda and Craig for all your car buying needs. And you can't beat their prices! Show Full Review

Cars.com

9/12/2018

Very nice, efficient, nice waiting room.This was my first visit with my new car and I was not sure what to expect aand I ws pleasantly surprised.

Cars.com

9/12/2018

I have been a loyal Vic Bailey customer since 2001. I trade every 2-3 years and I am always happy with my buying experience. Everyone is very helpful and friendly. Show Full Review

CarGurus

9/10/2018

Purchased Caliber!!!!

Google

9/10/2018

No Review was provided.

Cars.com

9/8/2018

I always get good service here and I am treated well. Everyone is friendly and helpful here. The wait time is usually quick.

Google

9/8/2018

Excellent service! Had a great experience with Salesman Craig Blasingame who is very professional, honest and very sincere. He went above and beyond to make sure our car buying experience was enjoyable. I definitely recommend Vic Bailey Honda and Craig for all your car buying needs. And you can't beat their prices! Show Full Review

Google

9/7/2018

Nate was an awesome salesman! He was very patient and took us very seriously! I highly recommend him if youre in the market for a car!

Google

9/3/2018

No Review was provided.

Facebook

9/3/2018

I am a repeat customer. Wouldn't go anywhere else. I Highly recommend to anyone looking for a better car.

Cars.com

9/2/2018

I am very happy with my purchase. Good experience.

Cars.com

8/30/2018

No haggle was nice, after research, pricing was fair to good for my car. The process to buy is still longer then needed, but much better than others I've used. I could have saved time in my search had I trusted the no haggle pricing to start. Now I continue to receive email and text from dealers within 100 mile radius. Thanks, Dan Show Full Review

Google

8/30/2018

Such a fabulous team of people!

Cars.com

8/29/2018

Salesman Darryl Crockett was a pleasure to work with. He was very knowledgeable about the vehicle we chose. Thank you for all your help. We love our 2018 Honda Pilot Show Full Review

Cars.com

8/29/2018

Appreciate the friendly service. Great customer service. Comfortable leaving my car. Appreciate the ride to work when I drop off. Staff is always friendly and accommodating. dkldldldldldddddddddddddddddddddddddddddddddddd Show Full Review

Google

8/28/2018

Tommy McGaha is the best salesman there. He really knows what he's talking about and how to get you into the right vehicle for your lifestyle. I recommend going and seeing him highly! Show Full Review

CarGurus

8/26/2018

Good people.

Google

8/26/2018

Salesman Nathaniel Smith was simply the best, so if you decide to visit this dealership, ask for Nathaniel Smith.

Facebook

8/25/2018

Craig Blasingame and the VBH Team were amazing! Great customer service, honest folks, and superb service. We are sooo happy with our brand spankin new Pilot!!!! And, we highly recommend VBH and shopping local! Thanks for a great car and great service. Anje and Chris Hawkins - Spartanburg Show Full Review

Google

8/23/2018

No Review was provided.

Cars.com

8/22/2018

Great job and customer service! I would recommend this store to family and friends.

Google

8/20/2018

Tommy McGaha is the best salesman there. He really knows what he's talking about and how to get you into the right vehicle for your lifestyle. I recommend going and seeing him highly! Show Full Review

Google

8/19/2018

Excellent service! Had a great experience with Salesman Craig Blasingame who is very professional, honest and very sincere. He went above and beyond to make sure our car buying experience was enjoyable. I definitely recommend Vic Bailey Honda and Craig for all your car buying needs. And you can't beat their prices! Show Full Review

Cars.com

8/15/2018

Aaron was the car dealer that helped me purchase my new car. He was very friendly, patient, and knowledgeable about the cars. The car I wanted was not in their stock but one was located very quickly. It only took one day to be delivered and he personally sent me pictures when it came in before my accessories were added. There were two other staff that were very friendly and helpful when trying to locate and complete the paperwork. I would highly recommend this dealership. Show Full Review

Cars.com

8/14/2018

Vic Bailey Honda makes the car buying process easy which I appreciate. Cars are competitively priced to begin with no negotiation needed and the paperwork process is as easy as it can be. Show Full Review

Cars.com

8/14/2018

Good service. The service attendant explained necessary maintenance items, gave helpful tips, and worked to have a speedy service time. Service completed was good. This is probably my fifth time coming to this dealership for service and I have not had a bad experience during any of those. The service attendant are always nice and prompt. Show Full Review

Google

8/13/2018

Friendly and professional experience for routine service that was completed on time.

Cars.com

8/12/2018

Fast, friendly service and promised on time. Very knowledgeable.

Cars.com

8/11/2018

Although there is some additional work to be done, the service advisor went the distance to address what could be addressed at the time and established a follow up plan. I am extremely satisfied with his personable approach and care for his customers. I will definitely be back. Show Full Review

Cars.com

8/11/2018

The salesman that help us took the time to answer questions about the car and was really nice to us

Cars.com

8/11/2018

Everyone was great and took the time to help me and when our car was really they call me and when got to the dealership I was asked if everything was okay Show Full Review

Google

8/10/2018

No Review was provided.

Cars.com

8/10/2018

Had 2016 Honda Pilot serviced and Shaun Crowell did a great job. He listened to my needs, explained repairs well and has good customer service skills! Show Full Review

Cars.com

8/8/2018

Car was ready in less than one hour which was the promised time. Satisfied with the service.

Google

8/8/2018

Just a great place to buy a vehicle. I purchased a used vehicle at their no hassle price and was excited about it. I thought I had gotten away with a steal. A few days later John from their business office calls me and says that the car was scheduled for a price reduction and they wanted me to come in and sign for the cheaper price. I was blown away with the honesty. They will definitely have my business again. Show Full Review

CarGurus

8/7/2018

Great customer service....Salesman sent me pics and video on Tuesday drove down on Wednesday and purchased the car

Facebook

8/7/2018

Convenient service hours. Very good service personnel.

Google

8/5/2018

Excellent service! Very nice personnel! Highly recommend them!

Google

8/4/2018

No Review was provided.

Google

8/4/2018

Everyone was very friendly, really care about their customers, sell good cars at good prices, clean facilities, professional people, have a nice service area, and everyone is happy to help in whatever way they can. Vic Bailey got to be pretty big in Spartanburg and for a good reason! They know what they are doing. Show Full Review

Facebook

7/31/2018

I recently bought a car from Vic Bailey terry swann was my salesman he did an amazing job got my payment where I wanted and all I had to do was provide him with the information he needed and sign the paperwork Show Full Review

Facebook

7/31/2018

I recently bought a car from Vic Bailey terry swann was my salesman he did an amazing job got my payment where I wanted and all I had to do was provide him with the information he needed and sign the paperwork Show Full Review

Cars.com

7/31/2018

I do love this dealership. Weve bought multiple cars with them, and everyone is always amazing to work with! The only thing I could possibly say that needs to be fixed is the waiting area seating. Monday the waiting area was completely full, and I ended up sitting on the sales floor. Now, the beat part is that I was having a service that usually takes around 3 hours but was out in about 1 1/2! Show Full Review

Facebook

7/30/2018

We had an awesome experience here. Thank you Darrel for making our purchase as smooth and painless as possible!

Google

7/28/2018

Just a great place to buy a vehicle. I purchased a used vehicle at their no hassle price and was excited about it. I thought I had gotten away with a steal. A few days later John from their business office calls me and says that the car was scheduled for a price reduction and they wanted me to come in and sign for the cheaper price. I was blown away with the honesty. They will definitely have my business again. Show Full Review

Google

7/28/2018

Service efficient, friendly & exceeded my expectations.

Google

7/26/2018

Nate was a wonderful sales guy. Thank you. My son loves the Sorento.

Cars.com

7/26/2018

My Honda Civic is over 20 years old and Vic Bailey treated it like a new car. All the issues were addressed quickly and I was notified of all repairs and costs before any work was done. Show Full Review

Cars.com

7/25/2018

Enjoyed our experience! Everyone was very friendly and helpful.

Cars.com

7/19/2018

A review of the vehicle since I bought the used leased CRV back in late December 2017. I had bought a used 2002 CRV from this dealer back in 2003. Did NOT buy latest vehicle (2016 CRV Touring) from this dealership, but from a Chevrolet-Mazda dealership in Virginia. Show Full Review

Cars.com

7/18/2018

Very quick, less than 25 min for oil change and tire rotation. Also got some hints on cooling my car faster.

Cars.com

7/18/2018

Couldn't have asked for better service I am more than pleased with any service that I have had at the sealership Keep up the good work

Google

7/14/2018

Treated well in service dept

Cars.com

7/14/2018

Shawn is a great service advisor, excellent service all the way around

Cars.com

7/12/2018

The entire staff was super helpful and friendly. I love my car and the entire experience. I especially enjoyed the salesma, Aaron Bates. He was fun, courteous, thorough and helpful. Show Full Review

Cars.com

7/12/2018

The people here are always friendly and helpful. They kept me updated on what repairs were needed.

Cars.com

7/11/2018

Great to deal very smooth and simple process John Carter was very easy to Deal with ,no high pressure from any area.

Cars.com

7/11/2018

I brought my vehicle in for a factory recall. The service was done within the time they stated it would take to complete. They were professional, courteous, helpful, and careful. I highly recommend this dealership! Show Full Review

Google

7/11/2018

No Review was provided.

Cars.com

7/9/2018

Great experience and knowledgeable staff. They had the car I wanted on the lot. Very friendly

Cars.com

7/9/2018

I got in at my appointment on time and the service department did what I asked. Also, I appreciate getting a print out of what needs to be done in addition to the oil change today to keep my car running at optimal level. Show Full Review

Google

7/8/2018

No Review was provided.

Cars.com

7/8/2018

Excellent service as always. No problems service preformed in a timely matter

Google

7/7/2018

Vic Bailey Honda was great. They were busy, but still didn't take as long as I thought.

Google

7/5/2018

Just a great place to buy a vehicle. I purchased a used vehicle at their no hassle price and was excited about it. I thought I had gotten away with a steal. A few days later John from their business office calls me and says that the car was scheduled for a price reduction and they wanted me to come in and sign for the cheaper price. I was blown away with the honestly. They will definitely have my business again. Show Full Review

DealerRater

7/4/2018

I got quotes from 4 other dealers and Vic Bailey Honda beat all of them. This is the second Honda I've bought from them. They got me the exact car I wanted at the best price. Great, no pressure sales department. Overall, it's the best car buying experience I've ever had. Show Full Review

Google

7/4/2018

No Review was provided.

DealerRater

7/2/2018

I will always buy my cars from Vic Bailey. I had a great experience and John Carter went above and beyond to make me happy.

Google

7/2/2018

No Review was provided.

Google

7/2/2018

No Review was provided.

Google

7/1/2018

Nice place

DealerRater

6/28/2018

Fast, friendly, service! From our car buying experience to our first oil change, Vic Bailey Honda has by far exceeded our expectations. I would recommend them to anyone. Show Full Review

CarGurus

6/26/2018

yes they did contact me,but I decided on a different truck,Thanks

Facebook

6/24/2018

Great service, nice people, reasonable price. Recommend highly

Cars.com

6/23/2018

I am so impressed with my entire purchasing process at Vic Baily Honda in Spartanburg SC. The salesman, Nick Richardson, was so professional! He provided us with great information and answered all of our questions. He went the extra mile by sending a driver to another town to get us the exact car we wanted. We definitely feel Nick was the best car salesman we've ever encountered! We will recommend him to our friends. And we will be buying our cars from Nick Richardson at Vic Bailey Honda! Show Full Review

CarGurus

6/20/2018

Darrel Crockett has been very helpful!

Facebook

6/19/2018

Great service dept. fast and knowledgeable technicians.

Google

6/18/2018

Salesman was great, not pushy at all. We bought a new car and love it!

Google

6/17/2018

Exceptional customer service. Aaron is the man if you need a car.

Cars.com

6/16/2018

The work was performed in a very timely manner and the vehicle performs well. However, after perusing the invoice I discovered that I was charged twice for coolant. I examine my invoices carefully due to past errors on the invoice. I have addressed this in a separate email. to the dealer. Show Full Review

Google

6/16/2018

No Review was provided.

Google

6/16/2018

Great service. Took the time to really explain.

Cars.com

6/14/2018

best service in town. i always get good service when i need it. no pressure at all.

Google

6/13/2018

Great service. Took the time to really explain.

Cars.com

6/12/2018

Excellent customer service in the purchase of my Honda Pilot. Everyone involved in the process (from salesperson to finance person) was courteous, helpful, friendly, in the selection of the vehicle that best suited my needs. When I picked up the vehicle it had all the added amenities I wanted and the vehicle was in mint condition. The salesperson went over all the electronic features and made sure I understood the operation of all. Couldn't ask for more courteous service. Show Full Review

Google

6/11/2018

Even though we weren't able to get a car through them because out dodge journey had so much negative equity they were so nice. Every person there greeted us. they told us what to do to fix it. They could have put us in a car for a lot of money buy they had our best interest in mind. They arent going to take advantage of you and they don't just try to make the sale. They genuinely care and we will be back once we get this other car taken care of! Show Full Review

Google

6/8/2018

We have purchased at least three Honda's here, and they have been terrific cars. The service department and staff are top notch -none better. They get to know you, they are on top of ALL your service needs. They know what your car needs and when it needs it. Highly trained service staff who know their product and answer questions in a way you can understand. Easy scheduling and very competent repair service. Highly recommend. TEN Stars!! Show Full Review

Google

6/8/2018

I was looking for a particular car and got on their website late at night. I was able to talk to Nick Richardson. That in itself was far superior that the experience I had with other dealers, where you are talking to mere receptionist. Nick was attentive and answered all the questions. Their pricing is competitive and beat all the other dealers. I'm very satisfied with my experience and would highly recommend Nick and Vic Bailey Honda. This is what car buying should be like. Show Full Review

Cars.com

6/7/2018

When having a tire changed, I was told I could bring it in without scheduling an appointment, which is good because I wanted it done ASAP. When I brought it in, I was greeted by a friendly, cheerful, helpful woman and they immediately took it back. While waiting, my children and I played on the kids activity table they have set up inside. While going to the dealership was not my first choice, they made it worth the extra price. Show Full Review

Cars.com

6/7/2018

Work was done in a timely fashion and all associates were very nice. Information on checks done on the car were very informative which allows me to plan the next needed service to be done. Show Full Review

Cars.com

6/7/2018

The dealership performed the requested service, and informed me as to other repairs that could be done, but were not pushy about doing additional service. Show Full Review

DealerRater

6/6/2018

I was looking for a particular car and got on their website late at night. I was able to talk to Nick Richardson. That in itself was far superior that the experience I had with other dealers where you are talking to mere receptionist. Nick was attentive and answered all the questions. Their pricing is competitive and beat all the other dealers. I'm very satisfied with my experience and would highly recommend Nick and Vic Bailey Honda. This is what car buying should be like. Show Full Review

Google

6/6/2018

I was looking for a particular car and got on their website late at night. I was able to talk to Nick Richardson. That in itself was far superior that the experience I had with other dealers, where you are talking to mere receptionist. Nick was attentive and answered all the questions. Their pricing is competitive and beat all the other dealers. I'm very satisfied with my experience and would highly recommend Nick and Vic Bailey Honda. This is what car buying should be like. Show Full Review

Google

6/6/2018

No Review was provided.

Cars.com

6/6/2018

GREAT experience. This is the third CRV I have purchased from Vic Bailey

Facebook

6/5/2018

My daughter went in today and was very nervous, it was her first time buying a car. Brian, her salesman, was amazing with her. He showed her what she could afford, and made the process very easy for her and mom who was 6 hours away. I could not be more happy with Vic Bailey Honda. Show Full Review

Facebook

6/5/2018

My daughter went in today and was very nervous, it was her first time buying a car. Brian, her salesman, was amazing with her. He showed her what she could afford, and made the process very easy for her and mom who was 6 hours away. I could not be more happy with Vic Bailey Honda. Show Full Review

Google

6/5/2018

No Review was provided.

Facebook

6/5/2018

Polite, honest employees. The products are great, and the service is excellent. They knock themselves out for you, making sure that your questions are answered, and that you're satisfied. I'm on my 5th Honda, and it won't be my last. Show Full Review

Google

6/5/2018

No Review was provided.

Google

6/1/2018

Salesman was great, not pushy at all. We bought a new car and love it!

Facebook

5/30/2018

Shout out to Josh Halford for being the best salesman! Walked in without a clue of what I was doing or what I wanted and he was extremely helpful through the whole process. So glad my first buying experience was with him. I love it! Show Full Review

Google

5/28/2018

No Review was provided.

Google

5/26/2018

We have purchased at least three Honda's here, and they have been terrific cars. The service department and staff are top notch -none better. They get to know you, they are on top of ALL your service needs. They know what your car needs and when it needs it. Highly trained service staff who know their product and answer questions in a way you can understand. Easy scheduling and very competent repair service. Highly recommend. TEN Stars!! Show Full Review

Facebook

5/26/2018

Vic Bailey Honda is the best. Brian Pinkerton was our salesman and I must say that it was the easiest and quickest transaction we have ever had buying a car. He was very knowledgeable on the vehicles. We knew what we wanted when we pulled in and he made it happen! Jeff in financing was also fantastic! He helped us with getting the payment we wanted and what needed to be put down to get that payment range. Last but not least, we LOVE our 2018 Pilot. We will probably go back soon to replace our 07 Accord with a new one. Show Full Review

CarGurus

5/21/2018

Brian was a great salemen.

DealerRater

5/20/2018

From when I bought my car to the times I've had it serviced, Vic Bailey Honda has been excellent! The salesman was super helpful. The service department is always welcoming. Makes you feel appreciated! Show Full Review

Google

5/20/2018

Great service. Took the time to really explain.

DealerRater

5/18/2018

Quick and easy. Completed transaction just as I asked. Vehicle ready as planned. Clean and trouble free. I will purchase again from Vic Bailey in Spartanburg. Looking forward to service being as efficient as the sales department. Show Full Review

Cars.com

5/18/2018

Everyone was professional & seemed to be very knowledgeable about the service of my Honda Accord! There were no issues with any part of the process. Show Full Review

Cars.com

5/17/2018

Salesman very nice item as advertised purchased car with no problems

Google

5/15/2018

No Review was provided.

Cars.com

5/15/2018

From the time we got to the dealership until the time we left Cory was nothing but helpful. He didn't try to push anything on us the way a lot cars sales men do and gave what felt like genuine honest answers. He gave us his recommendations on which car he thought would be right for us when we were torn between 2 and we could not be any happier that we took his advice. Show Full Review

Cars.com

5/14/2018

Excellent and friendly service. Handled in timely manner.

Google

5/14/2018

No Review was provided.

Google

5/14/2018

The absolute best car buying experience I've ever had. The salesman (Brian Pinkerton) was knowledgeable and helpful and patient. His first offer for our trade in was exactly what we wanted it to be. He took us out in the car and let my wife drive it in all kinds of situations. Brian explained the car's systems very well and answered every question we posed to him about the car.We consider ourselves lucky to have had Brian as our salesman. He is certainly a credit to your company and the entire Honda organization. Show Full Review

Cars.com

5/13/2018

Went in just looking and was treated with the utmost respect by sales. Will def consider when it is time to purchase my next new car.

Google

5/11/2018

Salesman were awesome!!!,thank you some much ,enjoying my new ride

Cars.com

5/11/2018

I brought my 2014 Odyssey in for a transmission fluid service. Very professional and polite. I will be returning for future services.

Google

5/11/2018

Friendly and fast service

Facebook

5/10/2018

Nick Richardson was great. We are very happy with our purchase...just waiting for our key fob to come in that was ordered for us.

Facebook

5/10/2018

I was in and out of there in no time Friendly and awesome service

Cars.com

5/9/2018

Shawn was very helpful and professional. He explained everything up front including the service and how much the maintenance will cost. He also gave me a follow up phone call to follow up on a sunroof vent visor that they installed. Show Full Review

CarGurus

5/8/2018

Nick Richardson answered my questions quickly and was easy to deal with. No pressure to buy whatsoever. Pleasant atmosphere. Friendly staff.

CarGurus

5/8/2018

Nick Richardson answered my questions quickly and was easy to deal with. No pressure to buy whatsoever. Pleasant atmosphere. Friendly staff.

Cars.com

5/5/2018

Service completed as requested. I was contacted with needed repairs for authorization.

Google

5/3/2018

No Review was provided.

Google

5/3/2018

Friendly and fast service

Facebook

5/2/2018

I highly recommend Terry Swann. No hassle at all purchasing my new Honda today!

Facebook

5/2/2018

I highly recommend Terry Swann. No hassle at all purchasing my new Honda today! He was the epitome of professionalism and courtesy; and is an outstanding representative of Vic Bailey Honda! Show Full Review

Facebook

5/2/2018

If you need to buy a car you should definitely go see Terry Swann. He is helpful and made buying a car an easy experience. If I need to buy another car I wouldnt hesitate to go see Terry at Vic Bailey Honda again. Show Full Review

Facebook

5/2/2018

If you need to buy a car you should definitely go see Terry Swann. He is helpful and made buying a car an easy experience. If I need to buy another car I wouldnt hesitate to go see Terry at Vic Bailey Honda again. Show Full Review

Google

4/28/2018

Easy to deal with.

CarGurus

4/28/2018

They called later that day, however I had already purchased by that time

Google

4/27/2018

Tommy was extremely helpful and honest. (I've been to several other dealerships and cannot say the same!) I started communicating with John, who was assisting another customer at the dealership when I arrived. The paperwork process was quick - I test drove and completed my purchase in just over 2 hours. Show Full Review

CarGurus

4/26/2018

Responded quickly and answered all my questions.

Google

4/26/2018

Brian is the best at Vic Bailey Honda!!!

DealerRater

4/25/2018

Drove from Belmont after noticing the price on Cargurus. Called Brain and asked him questions. Drove down next day and bought the car for the exact out the door price Brian told me. Wife loves the car. Show Full Review

Facebook

4/24/2018

Terry was amazing! Wouldnt but a car from anywhere else! Super sweet! Never made the sale about him he was great from beginning to end!

Google

4/24/2018

Friendly and fast service

Cars.com

4/24/2018

Terry Swann went above and beyond to make sure I was happy with my purchase. I would recommend him to anyone who needs a new car. I was in and out quickly, on a busy Saturday. I wasnt pressured at all and Terry listened to me to get me in the perfect car. Proud to be a member of the Vic Bailey Honda family. Show Full Review

DealerRater

4/24/2018

Just bought a Honda CR-V. Love the car and was most inpressed with dealership . Maxcy is the most helpful sales rep I have ever dealt with. Answered all my questions and went out of his way to help me make the right decision. Show Full Review

CarGurus

4/23/2018

Josh was great to work with.

Facebook

4/23/2018

Great experience at Vic Bailey Honda. Brian Pinkerton is awesome!!! He was very professional and patient. Prior to our arrival, I spoke with Maxcy Lynn over the phone, and he was also very helpful. I definitely recommend the Vic Bailey dealership. Show Full Review

Google

4/22/2018

No Review was provided.

Google

4/22/2018

I always have a great experience at Honda, they take care of my car and all my worries!

Cars.com

4/17/2018

Overall purchase was great as usual. I have purchased many cars from Bryan and as always it was painless and a great buying experience.

Cars.com

4/17/2018

Good service, fast. Waiting area needs lots of improvement, to complete a great experience to the customer. I've been in a couple that really take care of the customer. Show Full Review

Google

4/16/2018

No Review was provided.

Google

4/16/2018

No Review was provided.

Google

4/15/2018

Great service and comfortable waiting area. The staff communicated with me as needed for service completed on my car.

Cars.com

4/14/2018

Service was great. Was done in a timely period of time. Very courteous persons Worked with me.

Google

4/14/2018

No Review was provided.

Google

4/13/2018

No Review was provided.

CarGurus

4/12/2018

Responded quickly

Google

4/12/2018

No Review was provided.

Google

4/12/2018

Great sales rep no hassle

Google

4/10/2018

I've worked with Brian P a third time now and am still very happy (14' Accord, 16' Pilot, 18' Civic Si) Brian is easy to work with, communicates great, and is willing to help in many ways to make the deal happen. They always seem to have very fair pricing as well. Show Full Review

Google

4/9/2018

From sales to service, Vic Bailey Honda goes over and beyond to make sure the customer is taken care of.

DealerRater

4/8/2018

As always Shawn was very helpful in getting me in and out in a timely matter. Always nice to have car serviced and get out in an hour

Google

4/7/2018

Vic Bailey Honda really has the best customer service. We are blessed to live so close, and thankful for the folks who work there!

Facebook

4/5/2018

Shawn Crowell truly strives to excel in customer service! He takes pride in making everything right!

Google

4/5/2018

Oil change and tires rotation no problem but they knew the glove box latch was now working good and did not tell my wife when she left she tryed to open and couldn't I went back next day and told them and they did tell me at that time they knew there was a problem only now they ordered a new glove box door. Show Full Review

Google

3/31/2018

Wonderful Service Dept. Great bunch of employees eager to assist. Highly recommend for Genuine Honda Service!

Cars.com

3/31/2018

Everyone was so nice and everything was done in a timely matter at a reasonable price! I can't remember his name, but the guy at the desk was incredibly nice and honest. It was appreciated. Thank you! Show Full Review

Google

3/29/2018

No Review was provided.

Google

3/29/2018

Test drive a couple cars. Helpful guys. No pressure. Clean lot 5*

Facebook

3/28/2018

Working out well thus far. Would recommend for new and even used.

Cars.com

3/28/2018

Tommy was an excellent salesman. Everything he promised was right on.

Cars.com

3/28/2018

I am extremely pleased with the customer service we received on Saturday when shopping for my new car at Vic Bailey Honda! Although the place was really busy, we were patient and our Salesman, Terry Swann, was very professional and had us moving as quickly as he could. We also got a great deal on our trade-in - and I couldn't be happier with my purchase of a 2018 Honda CRV! Show Full Review

Cars.com

3/28/2018

This is my 5th car purchased through Vic Bailey (one Ford Explorer, one Subaru, 3 Hondas) and each time as been great. This time around I had the pleasure of working with Brian Paslay. Brian was by far the best facilitator I have ever had. His knowledge of the cars was (as expected) outstanding and his ability to help walk through the different financing options was stellar. Show Full Review

DealerRater

3/28/2018

My sales person was friendly, honest and great to work with. He really did make us feel like we were the most important people he had met.

Google

3/27/2018

No Review was provided.

Cars.com

3/27/2018

We had a great experience at this dealership . We would highly recommend Vic Bailey Honda to our family and friends.

Google

3/26/2018

Brian is the best at Vic Bailey Honda!!!

CarGurus

3/26/2018

Vic returned my call promptly and personally checked to see the car was still there and not yet sold. He was very helpful, immediately got me the key and showed me the car and left me to take my time inspecting and test driving the car. No high pressure, deception or other annoying sales practices at all. I highly recommend this dealership to anyone. Show Full Review

Facebook

3/25/2018

I had an absolutely wonderful buying experience at Vic Bailey! Brian Pinkerton was great, be sure to ask for him when you go. Best, most simple car buying experience I have ever had. We will definitely be back when we are in the market for a new car, loved the no hassle prices. Show Full Review

Facebook

3/24/2018

We had an amazing experience. Brian was respectful, outgoing and efficient in helping us buy our new vehicle. Would recommend this company to everyone. Ask for BRIAN YOU WON'T REGRET IT! Show Full Review

Facebook

3/23/2018

Vic Bailey Honda is the best all around. From sales to service Ive had a great experience! Nick Richardson and Shawn Crowell especially go above and beyond! Show Full Review

Google

3/22/2018

Process getting in and out was easy. Minimal wait time. Shuttle driver available to take me downtown to work, and was dispatched to pick me up when it was ready (although it was through sheer luck that time was okay for me.) Either way, very pleased with the process. Show Full Review

Google

3/21/2018

Nice experience.

DealerRater

3/20/2018

We drove down from Greensboro to look at a car. We were stuck in traffic and our salesman, Maxey Lynn, happily stayed late for us to see the car. He was friendly and helpful throughout the process. We came with our own financing but the business manager was able to get us a lower rate. I would recommend this dealership again. We love our car and got it a few thousand below value. Show Full Review

Google

3/20/2018

No Review was provided.

Google

3/19/2018

Oil change and tires rotation no problem but they knew the glove box latch was now working good and did not tell my wife when she left she tryed to open and couldn't I went back next day and told them and they did tell me at that time they knew there was a problem only now they ordered a new glove box door. Show Full Review

Google

3/18/2018

No Review was provided.

Facebook

3/16/2018

We had a problem with our Honda Pilot. The service department went over and above to solve the problem and to make sure we were happy when we left.

DealerRater

3/16/2018

Very good and timely. This questinar is to lengthy. Good good good good good good good good good good good good good good. Good good.

Google

3/16/2018

No Review was provided.

Google

3/16/2018

Nick was great, car is great--overall easy and painless experience.

DealerRater

3/14/2018

Josh Halford was my sales consultant. It was such a pleasure to work with him. Josh worked hard to get me into my new 2018 Pilot at a price I could afford. He is very friendly and knowledgeable and made sure I understood how everything worked in my Pilot. Every staff member I had contact with was very friendly and helpful. This was my third purchase from Vic Bailey Honda and I highly recommend them. Thanks again Josh, I love my new Pilot! Carol Gossett Show Full Review

Google

3/14/2018

No Review was provided.

Google

3/14/2018

No Review was provided.

Google

3/14/2018

No Review was provided.

Google

3/14/2018

I came in and left two hours later with a new 2018 Honda Pilot. Maxcy Lynn made it easy to say yes. I appreciate the kind courteous attention we were shown. Show Full Review

Google

3/13/2018

A good application of no hassle business model. Brian was a cool guy and very helpful. We are happy with our 2018 Honda Odyssey.

Facebook

3/12/2018

No Review was provided.

Cars.com

3/12/2018

So far, I have no complaints with service department. I have always been treated well and everyone seems to care and this means something to me. I definitely trust your people and certainly recommend them. Show Full Review

Google

3/12/2018

No Review was provided.

Facebook

3/10/2018

Tommy McGaha and John McCarson are the best . We have bought several Hondas from them . They are very professional and make you feel right at home and make the purchase of your new Honda the best experience. Highly recommend both of them Show Full Review

Google

3/9/2018

No Review was provided.

Facebook

3/9/2018

No Review was provided.

Cars.com

3/8/2018

This was my first experience buying a new car and Cory Rose was a big help in that process. He was very professional and respectful. I felt comfortable with my decision because I knew I could trust him to provide me with the best possible deal. He went out of his way when I needed assistance with my additional features. Thank you Cory for making my first car purchase a smooth one! Show Full Review

Google

3/8/2018

They were Great here. Everyone was so friendly. Nick was my salesman and he was AWESOME!!

Google

3/8/2018

No Review was provided.

Google

3/6/2018

No Review was provided.

Google

3/6/2018

Walked the entire lot and no one asked us did we need any help, was ready to buy. Internet manager was great when I called but on floor staff just sat around talking and ignored my son and I.Gave them a second chance and spoke with Terry Swann, I am thankful that I did. He was quick to accept responsibility for my previous experience and explained that this was not a reflection of the company. And in and he greeted me at the door and from there it was off to the races. Being a sales manager myself, I can immediately sense when someone is genuine and when they are all about the business of selling. Terry is awesome, he was quick to turn a bad experience into a refreshing one. I am glad that I gave them a second chance and even happier that he was my salesman. Show Full Review

Google

3/6/2018

Best experience I've ever had with buying a car. The salesmen listens to you and shows you the inventory they have that matches your preferences. They aren't pushy whatsoever. We went looking for a used Honda Accord and my husband chose for me to test drive a new 2018 not the salesman. We ended up purchasing a new 2018 Honda Accord 2.0T Sport and I couldn't be happier. I wanted my windows tinted on my new car and they set that up for me as well. If anytime in the future I need to purchase another car I will return to Vic Bailey Honda of Spartanburg, SC. Great job everyone!! Ask for Bryan Paslay...He is a wonderful salesman and treated us like a customer should be treated!! Gained a customer for life!! Show Full Review

Cars.com

3/6/2018

Staff is very pleasant, professional and knowledgeable

Google

3/5/2018

No Review was provided.

Google

3/4/2018

Love this place Best staff ever

Google

3/2/2018

No Review was provided.

Google

3/2/2018

No Review was provided.

Google

3/2/2018

Great car buying experience! These folks have it going on. From the initial contact, to the test drive, to the sales staff and the management staff, everything was far more superior to any other experience that I have had at any other car lot, EVER. These folks have great prices and will treat you more than fair on your trade in. I was more than $6,000 upside down in my previous vehicle and the wife was not happy with the quality/dependability of it, so we decided to trade in and trade up. This dealership cared more about making a life-long customer than making a large profit. We need more of that in this world. They understand that they will make more profit in the long run with happy customers who get a good deal and great treatment than trying to get rich off of every customer. They gave me a more than fair amount for my vehicle, making the negative equity even less than it was going to be. They are not pushy or hard to deal with at all. They have for sure earned a life-long customer with me and my family! Brian Pasley is a great salesman who will not try selling you something that you do not want. He listened to us and always made sure we felt like we were getting the best of treatment. Thanks a million! Show Full Review

Google

3/1/2018

No Review was provided.

Google

3/1/2018

I have owned many cars, used and new off the lot in my almost 30 years of driving, and Vic Bailey Honda has been by far the most reasonably priced and has had the most well trained and long standing staff that I have encountered. I have never felt pressured to buy a car, a tire, an extended warranty, even a $10 accessory that I truly didn't want or need. The people who work here have always treated me like a family or friend and not like a commission check. In fact, last week I was actually told I didn't need to purchase the Michelin tires I was scheduled for, the Perelli (sp) tires were just as good, even had a better warranty, and would save me $500, and the service gentleman who helped me stated that was what he had on his Honda Odyssey as well and he couldn't be more pleased. I no longer get that sinking feeling in my stomach when the postcard comes or e-mail comes in stating it's time for maintenance for either my Odyssey or my Acccord because I know I won't be sacked with huge add ons that aren't needed. Other dealerships should take notice, this place knows how to do great business during the sale and after!! Show Full Review

CarGurus

2/28/2018

Great price! Great service! Highly recommend.

Google

2/27/2018

No Review was provided.

Google

2/26/2018

I drive out of my way to have my car serviced at this place. The Honda service department closer to me is not near as professional. They always take good care of their customers and do not try to upsell on unnecessary things. Show Full Review

Google

2/26/2018

I bought a car yesterday from this dealership, and I am so used to getting burnt by places like this. I automatically assumed that the deal that Nick had offered me was just to good to be true. I drove from Greenville all the way to the location, very nervous, and very sceptical. Upon arrival I was greeted by Nick, and with a quickness. I was met with amazing customer service and we sealed the deal. It was a very speedy checkout with Justin's aid. I believe him to be the property manager. Solid dudes 10 / 10 Show Full Review

Google

2/26/2018

I went to 3 different dealers with about the same results and payment plans but being closer to home and basically no one calling and hounding me to buy was a big sell for me. Also I used there service department before and they were polite and got the job done as quick as they could. Show Full Review

Google

2/25/2018

No Review was provided.

DealerRater

2/24/2018

Service required to fix brakes, seal leak, oil change and alignment. The service was completed in good time. Work done well. Service employees professional and courteous Show Full Review

Cars.com

2/23/2018

Cannot imagine buying/servicing a vehicle at another dealership. Our salesman, John Carter, has always taken great care to help us find the right vehicle for our family. They even matched the price from another dealership without question. We have our other Honda serviced at Vic Bailey regularly. They are friendly and try to get you in and out in a timely manner. We have nothing but good things to say about our experiences with this dealership & it's staff. Show Full Review

Cars.com

2/23/2018

Great service, reliable and on spot. They really care about the customer experience and end result of the service outcomes. I highly recommend for other consumers to use this dealership for not only service but sales. Show Full Review

Google

2/22/2018

No Review was provided.

Google

2/21/2018

No Review was provided.

Google

2/21/2018

No Review was provided.

Google

2/21/2018

No Review was provided.

Google

2/21/2018

No Review was provided.

DealerRater

2/20/2018

I most definitely and most highly recommend Vic Bailey Honda and my sales representative, Terry Swann, to all who are looking for an awesome dealership experience in every sense of the word! The friendliness, the knowledge, the patience in discussing issues and answering questions were all so comforting and impressive. I was trading in my 15-year-old 2003 Accord LX so the whole shopping experience for a new car was scary for me. I so appreciate the time and care which I was given to make sure that I was totally comfortable and felt secure with the purchase of my new 2018 Accord EX-L! This experience gives me confidence in the service department as well when I return for my regular maintenance! I'm looking forward to a long and happy relationship with all of the Vic Bailey staff as we take care of my new car! Show Full Review

Cars.com

2/19/2018

I had made an appointment to go in and have a new key phob replaced and programmed. I dealt with Mr. Shawn Crowell. He was nothing but courteous and professional. As long as he is a service advisor at Vic Bailey I will continue to have my new Honda serviced there as well as purchase any cars that I am shopping for in the future. It was extremely busy that afternoon but he made everyone feel welcomed and at ease. He is a true asset to Vic Bailey Honda. Show Full Review

Facebook

2/19/2018

I could not say enough nice things about Vic Bailey Honda and salesman Cory Rose! He was honest and trustworthy while buying our 2018 Honda Pilot! He made me so comfortable with every process of purchase and finding a car. This is my second purchase with Vic Bailey Honda and I wouldnt trust any other dealership and will definitely buy from Cory Rose again! Show Full Review

Google

2/18/2018

I had a great experience again (Im a repeat customer) and I love my new car.

Cars.com

2/18/2018

I bought my Honda at this dealership. I have returned twice to get Takata airbags replaced. They treated me very well, and I was surprised at the reasonable prices for oil change and tire rotation, so I had them do those things while they had my car. I was pleased with their customer service and the repairs. I will very likely look here first when it is time for a new car. Show Full Review

DealerRater

2/17/2018

Great team ! Only dealership I go to service my vehicle. They know me by name and always take care of my needs in a timely manner

Google

2/17/2018

Very respectful and helpful. No high pressure pushy sales staff. Service team cares and seeks to guide you through the process in a manner that fits your budget, but maintains a safe vehicle for you. Show Full Review

Facebook

2/16/2018

No Review was provided.

Google

2/16/2018

No Review was provided.

Google

2/15/2018

No Review was provided.

Google

2/14/2018

No Review was provided.

Google

2/14/2018

No Review was provided.

Google

2/14/2018

No Review was provided.

DealerRater

2/12/2018

We needed our first routine service on our vehicle. I made the appointment online (easy to do). We dropped off the vehicle on Saturday morning and about an hour and a half later, it was ready to pick up. They were kind enough to call to let us know it was ready so that we weren't having to call them to check on it. Very pleased with our first experience at the service department. Show Full Review

DealerRater

2/12/2018

We went in with a leak in my Accords oil. Shawn took very good care of us. Problem taken care of quickly and priced reasonably.

Facebook

2/11/2018

Brought my daughter a car yesterday. The sales man Terry swan was great. Y'all need to go see him. He is straight up. And the price was great also. Love this place. If y'all are looking for a car go there first..thank you Show Full Review

Google

2/11/2018

No Review was provided.

DealerRater

2/10/2018

I had already looked online at the Honda Accords that I was interested in. Brian was our salesperson and was very nice and informative. The whole buying process went very smoothly and quickly. I would recommend this dealership and Brian to anyone looking to purchase a Honda. Show Full Review

Facebook

2/9/2018

I was very pleased with John Carter, he's a true professional. We had an issue with a key we needed and John made it happen. Keep up the great work John and we may see you again in the future Show Full Review

CarGurus

2/9/2018

Awesome

Facebook

2/8/2018

I just bought a 2015 Nissan Altima! Tommy was the salesman. He was straight forward and great to work with. He even helped me get my old car to my house. Thanks again, all of you were a pleasure to work with! Show Full Review

Google

2/8/2018

Great experience!

Google

2/8/2018

Had a wonderful experience at Vic Bailey Honda. Our sales person Brian Pinkerton was extremely helpful, knowledgeable, and not pushy at all (which is very important for us when working with a sales person). He truly went above and beyond to help us get the car we really wanted. My husband and I changed our mind a couple of times during the process and he was very accommodating and helpful the whole time. Brian made our experience very pleasant and made it totally worth driving all the way to Spartanburg. We checked the prices through Edmunds, and they offered the lowest price on a 2018 Pilot compared to all other dealerships in the area. Highly recommended! Show Full Review

Google

2/8/2018

No Review was provided.

Edmunds.com - Sales

2/7/2018

Had a wonderful experience at Vic Bailey Honda. Our sales person Brian Pinkerton was extremely helpful, knowledgeable, and not pushy at all (which is very important for us when working with a sales person). He truly went above and beyond to help us get the car we really wanted. My husband and I changed our mind a couple of times during the process and he was very accommodating and helpful the whole time. Brian made our experience very pleasant and made it totally worth driving all the way to Spartanburg. We checked the prices through Edmunds, and they offered the lowest price on a 2018 Pilot compared to all other dealerships in the area. Highly recommended! Show Full Review

Google

2/7/2018

No Review was provided.

Google

2/7/2018

Our salesperson Brian was friendly, helpful, knowledgeable, and efficient. It was a relaxed and comfortable buying experience. We are very pleased with our new Odyssey and we enjoyed working with everyone at Vic Bailey Honda. Show Full Review

Google

2/7/2018

Had a wonderful experience at Vic Bailey Honda. Brian Pinkerton was extremely helpful, knowledgeable, and not pushy at all. He truly went above and beyond to help me get my dream car. We changed our mind a couple of times during the process and he was very accommodating and helpful the whole time. Brian made our experience very pleasant and made it totally worth driving all the way to Spartanburg. We checked the prices through True Car and Edmunds, and they offered the lowest price on a 2018 Pilot compared to all other dealerships in the area. Show Full Review

Google

2/6/2018

No Review was provided.

Cars.com

2/5/2018

My Service Adviser went above with customer service and I really appreciated feeling like I was the only customer in need, when I could clearly see they were busy. Thank you Shawn! Show Full Review

Google

2/5/2018

Excellent service! Very nice personnel! Highly recommend them!

Google

2/5/2018

Nick Richardson was an awesome salesman and got me in the car I wanted with the monthly payment I wanted

Google

2/5/2018

The best service very nice professional people.Very pleasent to work with.

Google

2/5/2018

Nick was great. I couldn't sing his praises more. One night he even responded to my text for a price at 11:00PM. Which I lost track of time and was embarrassed when I realized what time it was. He was kind, honest, and didn't make me feel bad once about bugging him via text over the span of 2 or 3 weeks. Also I did a ton of research before buying my car to find the lowest price and these guys are the best. No games no gimmicks. No "special holiday flash sales" or "one time only" the price they gave me at the beginning of the month was the same at the end of the month, which was the most competitive one I received within a 500 mile radius of my home in North Carolina. Great work. Show Full Review

Google

2/5/2018

The best service very nice professional people.Very pleasent to work with.

Google

2/3/2018

Nick Richardson was an awesome salesman and got me in the car I wanted with the monthly payment I wanted

Google

2/3/2018

Excellent Customer Service. Honest Quote

DealerRater

2/2/2018

Great experience and great deal! Nick Richardson was very professional, easy to work with. Couldn't ask for any better. Honest and smooth transaction, no hassle. Thank you!!! Show Full Review

Google

1/31/2018

So far I had the best dealership experience with them. Tommy was willing to stay after their hours for me to go thru the purchasing process and has been easy to communicate with. Mac the sales manager took a very good care of my car when I visited them again with some issues. Even their mechanics were so friendly and professional! I'm still waiting to get one last car issue resolved but I would give them 10/10. Highly recommend them if you're planning to buy a new/used car. I drove 30-40 minutes one way but it was worth it Show Full Review

Google

1/31/2018

No Review was provided.

Edmunds.com - Service

1/28/2018

Excellent service to our son"s 2004 Civic. We had all new tires, OLF, and a piece where oil was leaking was replaced.

Google

1/28/2018

No Review was provided.

Google

1/26/2018

We had the best experience possible!!! Corey Rose was our salesman and was so helpful!!! We recommend Vic Bailey and ask for Corey!

Google

1/24/2018

The whole experience in buying my wife a new car was second to none. From the moment I spoke with Tommy to the welcome feeling as we arrived at the dealership. EVERYONE was very helpful and it moved quickly and efficiently. I've got to say it was above and beyond our expectations. Totally worth the 1 1/2 hour drive from NC to do business with professional people. Thanks!!!!!! Show Full Review

Google

1/22/2018

Professional and courteous. Fixed both issues in timely manner.

DealerRater

1/18/2018

We appreciated the knowledge, professionalism, a excellent customer service given at Vic Bailey. We are pleased with the value and price of our new Odyssey. We will use them again and recommend them in the future. Show Full Review

Google

1/18/2018

So far I had the best dealership experience with them. Tommy was willing to stay after their hours for me to go thru the purchasing process and has been easy to communicate with. Max took a good care of my car when I visited them again with some issues. Even their mechanics were so friendly and professional! I'm still waiting to get one last car issue resolved but I would give them 10/10. Highly recommend them if you're planning to buy a new/used car. I drove 30-40 minutes one way but it was worth it Show Full Review

Google

1/15/2018

Excellent service! Very nice personnel! Highly recommend them!

Google

1/14/2018

Got my car from them

Google

1/14/2018

No Review was provided.

Google

1/10/2018

Had a great experience purchasing our new car.

Google

1/10/2018

No Review was provided.

Google

1/9/2018

No Review was provided.

Google

1/8/2018

No Review was provided.

Google

1/7/2018

No Review was provided.

Edmunds.com - Service

1/6/2018

I have been using this dealership for 10 years I have always receive service .I will continued to use it for service on my vehlice1337D15c

Google

1/6/2018

No Pressure by sales people

Google

1/4/2018

No Review was provided.

Google

1/4/2018

Stephen in the service department has excellent customer service! He went out of his way to be helpful and friendly!

Edmunds.com - Sales

1/3/2018

very enjoyable experience. Brian was very knowledgeable about the cars and options and tried to help us rather that pressure us to make the decision to buy. Show Full Review

Google

1/1/2018

No Review was provided.

Google

1/1/2018

No Review was provided.

Google

1/1/2018

No Review was provided.

Google

12/31/2017

Nice people

Facebook

12/30/2017

Just got a new Honda Accord from Vic Bailey Honda in Spartanburg. Love it! Great experience working with Cory Rose! He was so friendly, honest and helpful! Great Experience! Show Full Review

Google

12/30/2017

Could not have had a better experience. Everyone was super nice and helpful. Brian Paslay was very respectful, and went above and beyond for us. Thank you Vic Bailey Honda we will return! Show Full Review

Google

12/30/2017

I had a "No pressure" experience and got the exact car that I wanted. I shopped 7 dealerships by internet and Vic Bailey Honda gave me the best price. Although I live in NC, It was worth the drive for the best price. They were fair on my trade in and that sealed the deal. Thanks Mark and Tommy for your help. LJ in NC Show Full Review

Google

12/30/2017

Shawn always takes care of me when bringing my vehicle in for service. They always treat me right

Edmunds.com - Sales

12/28/2017

Sales consultants, Bryan Pasly and Brian Pinkerton were very knowledgeable of the product and helpful throughout the process. Didn't feel pressured. Have been very satisfied with the car so far. Show Full Review

Cars.com

12/27/2017

Nick was a fantastic salesman and very helpful. He was very knowledgeable about the vehicle and its features. The process was very fast and seamless. Props to Vic Bailey Honda! Show Full Review

Facebook

12/27/2017

i came in and got exactly what i wanted with no hassle. cory rose was helpful, and really chill with the whole process..

Google

12/22/2017

No Review was provided.

Google

12/20/2017

I recently bought a 2018 Honda Accord ELX and have been very pleased. Brian Pinkerton helped me get in the car I wanted for what I think was a very fair price. Thanks, Brian! Show Full Review

Cars.com

12/20/2017

Great place to buy your next car.Great experience all personal are very professional.

Google

12/19/2017

Last week while traveling from Raleigh to Atlanta, I had a light come on while on the highway indicating I had a possible tire issue. I pulled off and went to Vic Bailey Honda and I cannot say enough about how wonderful they were, especially my Service consultant Stephen. It was only myself and young daughter traveling. They inspected all the tires and replaced the flat, along with inspected the entire car for ease of mind. They got me up and running back on the road quickly and I cannot thank them enough for their kindness, speedy repair, and thoroughness. I just wish I lived closer so they could be my everyday service provider! Show Full Review

Google

12/16/2017

No Review was provided.

Google

12/14/2017

No Review was provided.

Google

12/13/2017

No Review was provided.

Google

12/10/2017

As always friendly no hassle service.

DealerRater

12/6/2017

Feel like I had excellent service for my car. You employees are very courteous and friendly. called me by name when i come in.Would buy another Honda from this dealership. Show Full Review

Google

12/2/2017

No Review was provided.

Cars.com

11/30/2017

The service is excellent and the work performed each time is reliable.

Google

11/30/2017

No Review was provided.

Facebook

11/29/2017

Bought my very own first car thanks to Vic Bailey Honda and Cory Rose. My parents bought a brand new pilot. We are very pleased with our purchases.

Google

11/29/2017

No Review was provided.

Cars.com

11/28/2017

Excellent buying experience. Staff was friendly and knowledgeable.

Google

11/27/2017

Great service and comfortable waiting area.

Cars.com

11/25/2017

Worked hard for this unsure buyer and pulled through on their promises. They found me the 2017 Civic in the color (had to be Aegean Blue Metallic he said) I was looking for as a gift for my son's Christmas. Show Full Review

DealerRater

11/24/2017

I recently purchased a 2017 Honda Pilot. We knew what we were looking for and it was on the lot. Our sales rep, Nick, was very polite and helpful. He brought the car out for us to test drive and we were sold! The whole process was quick and easy and one of the best experiences weve had with buying a new car. Glad we made the trip from Greenville. Thank you! Show Full Review

Google

11/24/2017

Let me start by saying I've never liked shopping for cars at dealerships because of some very bad experiences I've had with God awful high pressure overly flamboyant salesmen. Literally after three horrible experiences I swore I'd never buy from a dealership again and only bought my cars private sale from Craigslist and autotrader. But when my last car suddenly suffered a crippling motor problem, I had to cut my losses and go find a new car. I started with car max but found that the interest rates, because I just bought a house, were ridiculously high. I got several other approval rates from banks and I called Vic Bailey to see if they had the model Si Honda Civic I wanted. Brian Pinkerton took care of me from the first phone call to my stop at the showroom. We test drove a brand new model Si first then he showed me the one preowned model they had, which was an incredible deal, 10k less below the brand new model and nearly 3.5k under the blue book value. I absolutely fell in love with the car from the moment I heard it crank up. Brian went through the entire carfax report with me and disclosed the one accident it had been in and got me details on the repairs that were made. Here's the best part, he knew I was debating both models and he didn't push or pressure me into getting the new model instead, which I'm sure was a better deal for the salesman. He truly wanted me to have exactly what I wanted, even going as far as to giving me space and telling me I could come back if I wanted to decide. It was no pressure at all, but from the moment I showed up at the showroom he made me his primary focus and spent hours working with me and my wife. He was very nice and very professional. When I told him about my approval from other banks, he asked what I needed to get the car I wanted. I told him I needed an APR below a certain percent and that at this time I had no money to put down on the car. He asked me to give him about an hour, then he came back and brought me in to show me he was able to get the best APR I had gotten yet, exactly what I needed, with no money down. I actually had to take a few extra minutes to process everything to make sure I wasn't missing something or getting ripped off somewhere, but truly it was exactly what I asked for and still I felt no pressure to take the deal that day. In the end I got the exact car I wanted, the exact financing terms i needed, and no high pressure nonsense. Not even did I feel pressure into getting all those extended warranties offered, I felt like it was clearly explained to me, but not pushed on me. They cleaned up the car beautifully and once we got the process rolling on buying the car it took less than 1.5 hours to have the keys in hand and be driving away in my gorgeous new ride. I found out afterwords that my co-worker had bought his new Honda from Brian as well and also had an awesome experience. And (Jamie, I think) in the financing department was also fantastic, sharing with me stories about the Honda Si he had owned and making me feel even more confident about my purchase. THIS IS HOW YOU DO BUSINESS AT A DEALERSHIP, OTHER DEALERS SHOULD TAKE NOTES FROM THESE GUYS! Thank you all! Show Full Review

Cars.com

11/23/2017

Enjoyable buying experience. Definitely a fan of the no hassle pricing.

DealerRater

11/23/2017

I called and made an appointment for an oil change and tire rotation and the service department had me in and out within the hour and were very professional and helpful . Show Full Review

Google

11/23/2017

No Review was provided.

Facebook

11/19/2017

No Review was provided.

Google

11/16/2017

No Review was provided.

Google

11/15/2017

I had bought my last 2 vehicles at Vic Bailey, so I go there in the rare times when a repair is needed. You can always make an appointment, but can usually get in quickly, even without one. The waiting room is close & comfortable, with free wi-fi & coffee; restrooms are clean. They will give you a ride home or to work, but I just take my laptop & reading matter to the waiting room. Their diagnosis time is reasonable, and you get time & expense estimates to help you decide what all you want to get done. One part had to be ordered for how I had damaged the car, but it was there for my 9:00 appointment the next morn. Like my prior visits, satisfactory work was done in reasonable time at a fair price. Show Full Review

Cars.com

11/13/2017

We visited Saturday for a scheduled car servicing. When the vehicle was ready for pickup, I noticed that something was not working properly with my glove box. Sean was super nice and helpful. He apologized and immediately ordered a part to repair the box. We were also given a very nice road side kit for our troubles. We will gladly drive from Columbia to have our Pilot serviced at Vic Bailey. Show Full Review

Facebook

11/12/2017

We had a great experience buying our first Honda today. Brian Pinkerton is a top-notch sales consultant. He was very knowledgeable about our vehicle and made sure that our experience was a great one. We would recommend Brian to anyone interested in purchasing a Honda. Thanks for a great experience, Brian! Show Full Review

Google

11/10/2017

No Review was provided.

DealerRater

11/8/2017

The service department provided excellent service! Got my oil changed and recall item replaced in a timely fashion! The best Car Dealership in the country!!!! Show Full Review

Google

11/6/2017

No Review was provided.

Google

11/5/2017

Great place to service and buy cars. Ive bought 2 from here and both times the experience was great.

Edmunds.com - Service

11/2/2017

Took our flat tire in for repair. Found the screw and fixed it in a timely, courteous manner.

Cars.com

11/2/2017

Stephen Bridges was an excellent service manager. Very kind and concerned. Explained the whole process. You should be proud to have such an excellent employee. Show Full Review

Google

11/2/2017

No Review was provided.

Google

11/2/2017

Upon arrival I was met by the service advisors welcoming me to Vic Bailey Honda and taking down all my information for my appointment. Stephen Bridges was my advisor and he is always such a delight with which to work. I am always pleased with the service personnel as they take good care of my vehicles and ensure they are the safest they can be. Kudos to the entire service advisors, service personnel, and cashier. There is no doubt I will continue to buy and have my vehicles serviced at Vic Bailey Honda. Bravo Zulu! Show Full Review

Facebook

11/1/2017

No Review was provided.

Google

11/1/2017

No Review was provided.

Google

10/31/2017

No Review was provided.

Facebook

10/29/2017

They got back with me quickly on my credit app and worked hard to find the vehicle I wanted. I had some weird scheduling that day. They worked around that and made the process smooth and efficient. This is the third vehicle I've purchased here and wouldn't hesitate to return. Nick and John were fabulous to work with. Highly recommend. Show Full Review

Google

10/29/2017

Best car buying experience ever. In and out in record time. Sales staff very helpful not pushy! Will do business there again.

Google

10/28/2017

Best car buying experience ever! Nick went above and beyond! Found the car I wanted and the process went smoothly! I recommend Vic Bailey to anyone! Show Full Review

Google

10/27/2017

No Review was provided.

CarGurus

10/26/2017

Great

Google

10/25/2017

No Review was provided.

Google

10/20/2017

No Review was provided.

Cars.com

10/19/2017

Met my expectations. Did not perform unnecessary services and I was in and out in a very reasonable amount of time.

Edmunds.com - Sales

10/18/2017

Purchased a 2017 Honda Accord Coupe V6 Touring black on black. Love the car and the purchase experience was great. John Kiehl was a helpful and knowledgeable sales advisor. Thanks to Nick Richardson for helping me get the window tent and accessories installed. Both guys were great to work with. Highly recommend both. Great overall experience and my questions and needs were met. Show Full Review

Google

10/18/2017

Kind, Courteous, Quality Service

Google

10/17/2017

No Review was provided.

DealerRater

10/16/2017

We went with the intent of purchasing a used car for my niece who just started driving. Once at the dealership we were greeted by salesman, John Keihl. He was very informative about the vehicles on the lot. We decided to test drive a new Honda Civic for my niece. John allowed me to drive the vehicle on the interstate and then my niece drove it in town. We left there and went to look at a couple of other dealerships. However, we ended back up at Vic Bailey and they gave us the best deal. John Keihl was nothing but courteous, kind, and professional. He was never pushy or overbearing. Our experience there was nothing but excellent!! We purchased the vent and sunroom visors and floor mats and ended up with a problem with the sunroof visor and went back to the dealership. John Keihl greeted us and immediately took the vehicle in the service department and we worked with Shawn Crowell and he has been nothing but professional. They had to order another kit for the sunroof and as soon as the kit is in Shawn assured us that he would call us. I highly recommend Vic Bailey Honda and would rate salesman John Keihl at TOPS!!!! Even the lady that answers the phone was so courteous and kind. EXCELLENT EXPERIENCE Show Full Review

Cars.com

10/14/2017

In for scheduled oil change and tire rotation. I was processed quickly and courteously. The work was faster than I expected. Well pleased in all aspects. Wish local service was half as good. Show Full Review

Google

10/14/2017

No Review was provided.

Google

10/14/2017

We purchased a new car here and we had a great experience. Professional and knowledgeable sales consultant and business associate.

Google

10/14/2017

Stephen was very polite and professional. Very knowledgeable about the recall details.

Facebook

10/13/2017

My experience with Cory Rose was excellent! He had our best interest and made it happen. He worked for us, and made us feel like we were getting a good deal. The entire staff that was apart of our process in buying a 2012 Jeep Wrangler were all in our favor. We came in with set numbers and all of them were met! THANK YOU CORY ROSE AND VIC BAILEY! Show Full Review

Google

10/12/2017

Max was a very patient and knowledgeable associate. He answered all our questions plus more. He took the time to help us understand the differences between models and trims. I have never bought a car with as quick or painless as I did from Vic's. Thanks a bunch Max, your the best! Show Full Review

Google

10/11/2017

Great experience working with Brian! We went in and told him what we wanted. It literally happened with no hassle! Thanks!

Google

10/9/2017

No Review was provided.

Google

10/8/2017

Marcellus Simpson is awesome!!!! Marcellus go's above and beyond to get you in a new car!!!!

Facebook

10/8/2017

No Review was provided.

Facebook

10/7/2017

Proud owner of a new Honda Pilot for our growing family. Wonderful buying experience. I can't speak volumes enough about how easy it is to buy a car when they aren't trying to haggle you up to the highest price they can get out of you. The no hassle prices were great and our sales guy was amazing. Make sure you ask for Brian Pinkerton. He was very personable and made this a no pain, enjoyable buying experience. Thank you to Brian and Vic Bailey's Honda. I would recommend them to anyone looking for a reliable car at a great price. I will definitely be back next time I am looking for a new car. Show Full Review

Google

10/7/2017

No Review was provided.

Google

10/6/2017

No Review was provided.

DealerRater

10/5/2017

All the staff at Vic Bailey is great from the salesmen to the service dept to finance. BRIAN PIKERTON was outstanding. Be. back in four years

Cars.com

10/3/2017

Great sales staff. Quick buying process. Pleasure to do business with.

Facebook

10/3/2017

I am a very satisfied customer of Vic Bailey Honda! My experience there was one of the best car deals Ive had! My salesmen Tommy McGaha was very helpful and I recommend him 100% Show Full Review

Google

10/3/2017

Kind, Courteous, Quality Service

DealerRater

10/1/2017

Everyone at this dealership is and has always been so nice. Special thanks to the service department for checking and fixing my CRV problems. It's great being able to bring my car to be serviced on a Saturday and not having to take time off work during the week for this. Keep up the great job. Show Full Review

Google

9/29/2017

John was very professional and did a great job helping us through or new car purchase, thanks again! The Goddards

Google

9/28/2017

No Review was provided.

CarGurus

9/27/2017

I spoke with Darryl Crockett at Vic Bailey and he was the quickest response from a dealer that I've ever received. Very helpful and kind!

Google

9/27/2017

No Review was provided.

Google

9/27/2017

Easy and no hassle buying experience! Brian Pasley was awesome; very patient and got me in a new car in just a few hours. Bought my first new Honda here several years ago and will definitely keep coming back here! Show Full Review

DealerRater

9/26/2017

The best price and a pleasure to work with. Knowledgeable of product and would recommend them to others. Cory Rose was a pleasure to work with and demonstrated features well. Show Full Review

Google

9/26/2017

Love the people at Honda!

Edmunds.com - Sales

9/25/2017

Maxcy Lynn was great. We love our new Accord. Jeff in the parts department was also helpful getting our accessories. Overall great experience.

Cars.com

9/25/2017

Excellent service . Excellent Service. Excellent Service

Google

9/25/2017

No Review was provided.

Google

9/25/2017

Professional freindly service with no appointment on a busy Saturday. Great!

Google

9/25/2017

John was very professional and did a great job helping us through or new car purchase, thanks again! The Goddards

Facebook

9/24/2017

We bought a used 2014 Honda yesterday with 28K miles on it. Corey Rose was our consultant. He did a wonderful job. He was patient, understanding, and he worked with us to find something in our budget. Go see Corey Rose at Vic Bailey Honda. Show Full Review

DealerRater

9/23/2017

Best customer service I have experienced with any automobile dealership / service department. I have purchased multiple vehicles from this dealership and used service department many times Show Full Review

Cars.com

9/23/2017

We purchased a Toyota 4 - runner on 9/19/2017 from Vic Bailey Honda in Spartanburg, SC. It was the best experience we've ever had at a Car Dealership. Will we buy from them again-yes. The Dealership was fantastic. It is the first time I can honestly say it was a very pleasant experience buying a Car. The People are extremely nice, the Facility was very clean. Very nice!! Show Full Review

Google

9/22/2017

No Review was provided.

Google

9/22/2017

Very satisfied, quick service.

Facebook

9/21/2017

Brian Pinkerton was our salesman and was wonderful to work with! Love my new Honda!

Google

9/20/2017

No Review was provided.

Edmunds.com - Service

9/19/2017

I didn't have an appointment and they still took me in with out any hesitations. And took care of my car 30 min earlier then I was quoted.

Cars.com

9/17/2017

Shawn did awesome job of explaining service needed and then keeping me informed.

CarGurus

9/17/2017

Great experience.

Google

9/16/2017

No Review was provided.

Facebook

9/12/2017

Great buying experience! Sales consultant Brian Pinkerton was helpful and knowledgeable about the vehicle line. And the pricing was really competitive. Show Full Review

Google

9/9/2017

No Review was provided.

Google

9/8/2017

No Review was provided.

Google

9/7/2017

No Review was provided.

Google

9/6/2017

No Review was provided.

Facebook

9/5/2017

I sent email requests to Hendricks, breakaway, Piedmont and Vic Bailey. I asked for their best cash price deal the first time around on a 2017 crv ex. I also asked and preferred not to be called, but to simply reply with email quote. Heck, I'm was trying to an Internet sale. Within 6 mins of sending, I had Hendricks calling me. They never gave me an official written quote only verbal. The other 3 dealers complied with my request not to be called and sent quote via email. Vic Bailey had the best price, hands down. Told Hendricks to stop calling me and told them I was going with someone else with better pricing. All of a sudden, they wanted another shot at it and for me to send them Vic's quote. Told them NO! I stayed and purchased with Vic Baileys with Nick as my salesman. He was very good and made the deal happen quickly and efficiently. Show Full Review

Google

9/5/2017

No Review was provided.

Facebook

9/4/2017

Brian Pinkerton took great care of me, I love my new Accord! Normally it takes most of the day to buy a car but once I committed to it Brian had me out of there in about an hour or so. This is the 2nd car I've bought from him, I will be back when it's time for another. Show Full Review

DealerRater

9/3/2017

I absolutely love dealing with Vic Baily, I was a former customer of Dick Brooks , I am completely sold on all dealings I have had with Vic Baily , and the service department staff and services are just wonderful!!!! Show Full Review

Cars.com

9/3/2017

They had the color and model of Ridgeline I wanted and were very straight forward in pricing.

Google

8/31/2017

Really polite and fast service.

DealerRater

8/31/2017

They were very helpful, they help us find a new car that works for a growing family, they were very polite good deals on new cars lots of options

Cars.com

8/31/2017

Brian Pinkerton was great to work with - patient, knowledgeable, friendly, down-to-Earth!

Edmunds.com - Sales

8/29/2017

I knew coming in what I was looking for and that they had the vehicle in stock. The salesman did what was necessary to help me evaluate the car and otherwise stayed out of the way. No haggle at Vic Bailey is one of the reasons I went there. I looked at the car, test drove it, and completed in something like an hour and a half. Third car we've purchased there and likely won't be the last. Show Full Review

Google

8/29/2017

Earlier this week I brought my Honda CRV in because of an issue with my AC not working and Stephen was great about helping me and getting everything taken care of. Great service as always. Show Full Review

Google

8/27/2017

Cory my sales person was Great

Google

8/26/2017

Customer-friendly, timely, and helped know what to expect up ahead with future services needed.

Google

8/26/2017

Very friendly staff. Speedy service and courteous employees. Highly recommend this dealership.

Google

8/26/2017

Had a great experience purchasing my first NEW vehicle! Spent hours & hours at 4 other dealerships in SC before finally getting wonderful service from the Vic Bailey Honda employees! John McCarson was quick to respond to my inquires online before I went to the dealaership, & both he + the manager were kind when I finally came in to purchase the vehicle. Reasonably competitive with their prices & willing to negotiate. I am so happy with my new Accord EXL...highly reccommend this dealership to everyone looking for a reliable vehicle & great service! I never got the vibe that these guys were taking advantage of me, (which is a legitimate concern for a young single female.) Thank you guys for your time and help! Show Full Review

Google

8/25/2017

No Review was provided.

Google

8/25/2017

No Review was provided.

Facebook

8/25/2017

I love my Pilot!! Brian Pinkerton was great to work with! He was patient and understanding with my husband and I through months of trying to decide! He's a down-to-Earth guy who knows cars and wants to do the right thing for the customer!! Thanks, Brian! Show Full Review

Cars.com

8/23/2017

Great experience from beginning to end. Only made one trip to dealership as everything was easily handled over the phone. John my salesman was fantastic and very helpful. Show Full Review

Cars.com

8/22/2017

Very prompt and courteous. Explained everything before it was done.

Facebook

8/20/2017

Excellence starts at the top. I would like to commend the manager of Vic Bailey Honda for doing such a good job! The entire process was wonderful from start to finish. The salesman, Bryan Paslay, met me on the sidewalk and he never pressured me in any way. He was knowledgeable, polite, respectful, and just a joy to work with. Also, Justin, the finance manager, was efficient and speedy. This isn't my first rodeo, but it's the best experience I've ever had in buying a car. Show Full Review

Edmunds.com - Sales

8/19/2017

We could not have more happier with everything connected with our purchase of our new CR-V. John Carter stayed with us all the way through the process of the search for our car..Many thanks to him especially. If ever the need arises again Vic Bailey will be our go to dealer. JBC Show Full Review

Cars.com

8/19/2017

John Carter was excellent. He was very easy to work with and was quick to answer any questions we had. He made buying an unplanned car for our daughter pleasant. Thank you John and the entire staff. Also having dealt with Norma Finger for the years we owned our odyssey made the decision to return very easy. She was always so helpful. Thank you all for another great experience. Show Full Review

CarGurus

8/19/2017

Sale went really well, bought the vehicle from John. John work fast and completed the sale fast

CarGurus

8/19/2017

Sale went really well, bought the vehicle from John. John work fast and completed the sale fast

Google

8/18/2017

No Review was provided.

Google

8/18/2017

Best service department!

Google

8/18/2017

excellent, very fast and quick

Edmunds.com - Service

8/16/2017

Took it for oil change and tire rotation. Loved scheduling online. Service people were friendly. Work completed in less than one hour.

Facebook

8/15/2017

No Review was provided.

CarGurus

8/13/2017

Can't praise this daler enough. When clicked on car thought it was used. It was new and the price was 800 cheaper than a used car another dealer was trying to sell. Nick Richardson was our salesperson he gave us hassle free rice upfront. Incuded all taxes and such. We expected car dealership surprises but did not. We walked in and greated by wonderful receptionist Thelma. What a sweet wonderful lady. Nick had car cleaned and ready. Test drove, quick paperwork. John the finance manager upfront about financing no surprises or high pressure to do anything. This dealership is an hour and a half away from my home. Will be shopping them first for next car. Thanks again Thelma, Nick and John. Show Full Review

Yelp

8/12/2017

Searching for new car. Stumbled on car on website. Great car at great hassle free price. Nick Richardson was internet salesperson and took fantastic car of us. Drove there filled out papers, got great financing no games. Next car will be here as well. Worth the drive Thelma the receptionist was awesome. Show Full Review

Cars.com

8/11/2017

Kudos to John Carter for excellent service! He is the best! Love my new 2017 Honda Accord Sport Special Edition. Sweet! After adding a few extras accessories, even sweeter! Go see John Carter! Show Full Review

Google

8/11/2017

No Review was provided.

Google

8/11/2017

No Review was provided.

Edmunds.com - Sales

8/10/2017

Sales rep, Nick was polite and honest and didnt push to sell me something other than what i was interested in buying. Finance dept was quick and accurate too. Would highly recommend this dealership to others. Show Full Review

Cars.com

8/9/2017

During the servicing of my car, they changed out some filters that were due to be changed, but didn't ask me before they did it. They assumed I would be okay with it and pay the bill. What if I were someone that didn't have the money to pay for this, then what? Show Full Review

Edmunds.com - Sales

8/8/2017

James was awesome and made sure I got the car of my dreams! I will be back for all future car purchases.

Google

8/8/2017

excellent, very fast and quick

Cars.com

8/7/2017

I always have great service at Vic Bailey Honda dealership.