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Customer Reviews

Average Review Rating: 4.9
2126 Reviews
Facebook

4/23/2018

Great experience at Vic Bailey Honda. Brian Pinkerton is awesome!!! He was very professional and patient. Prior to our arrival, I spoke with Maxcy Lynn over the phone, and he was also very helpful. I definitely recommend the Vic Bailey dealership. Show Full Review

Google+

4/22/2018

No Review was provided.

Google+

4/22/2018

I always have a great experience at Honda, they take care of my car and all my worries!

Cars.com

4/17/2018

Overall purchase was great as usual. I have purchased many cars from Bryan and as always it was painless and a great buying experience.

Cars.com

4/17/2018

Good service, fast. Waiting area needs lots of improvement, to complete a great experience to the customer. I've been in a couple that really take care of the customer. Show Full Review

Google+

4/16/2018

No Review was provided.

Google+

4/15/2018

Great service and comfortable waiting area. The staff communicated with me as needed for service completed on my car.

Cars.com

4/14/2018

Service was great. Was done in a timely period of time. Very courteous persons Worked with me.

Google+

4/13/2018

No Review was provided.

CarGurus

4/12/2018

Responded quickly

Google+

4/12/2018

Great sales rep no hassle

Google+

4/10/2018

I've worked with Brian P a third time now and am still very happy (14' Accord, 16' Pilot, 18' Civic Si) Brian is easy to work with, communicates great, and is willing to help in many ways to make the deal happen. They always seem to have very fair pricing as well. Show Full Review

Google+

4/9/2018

From sales to service, Vic Bailey Honda goes over and beyond to make sure the customer is taken care of.

DealerRater

4/8/2018

As always Shawn was very helpful in getting me in and out in a timely matter. Always nice to have car serviced and get out in an hour

Facebook

4/5/2018

Shawn Crowell truly strives to excel in customer service! He takes pride in making everything right!

Google+

3/31/2018

Wonderful Service Dept. Great bunch of employees eager to assist. Highly recommend for Genuine Honda Service!

Cars.com

3/31/2018

Everyone was so nice and everything was done in a timely matter at a reasonable price! I can't remember his name, but the guy at the desk was incredibly nice and honest. It was appreciated. Thank you! Show Full Review

Google+

3/29/2018

No Review was provided.

Google+

3/29/2018

Test drive a couple cars. Helpful guys. No pressure. Clean lot 5*

Facebook

3/28/2018

Working out well thus far. Would recommend for new and even used.

Cars.com

3/28/2018

Tommy was an excellent salesman. Everything he promised was right on.

Cars.com

3/28/2018

I am extremely pleased with the customer service we received on Saturday when shopping for my new car at Vic Bailey Honda! Although the place was really busy, we were patient and our Salesman, Terry Swann, was very professional and had us moving as quickly as he could. We also got a great deal on our trade-in - and I couldn't be happier with my purchase of a 2018 Honda CRV! Show Full Review

Cars.com

3/28/2018

This is my 5th car purchased through Vic Bailey (one Ford Explorer, one Subaru, 3 Hondas) and each time as been great. This time around I had the pleasure of working with Brian Paslay. Brian was by far the best facilitator I have ever had. His knowledge of the cars was (as expected) outstanding and his ability to help walk through the different financing options was stellar. Show Full Review

DealerRater

3/28/2018

My sales person was friendly, honest and great to work with. He really did make us feel like we were the most important people he had met.

Google+

3/27/2018

No Review was provided.

Cars.com

3/27/2018

We had a great experience at this dealership . We would highly recommend Vic Bailey Honda to our family and friends.

Google+

3/26/2018

Brian is the best at Vic Bailey Honda!!!

CarGurus

3/26/2018

Vic returned my call promptly and personally checked to see the car was still there and not yet sold. He was very helpful, immediately got me the key and showed me the car and left me to take my time inspecting and test driving the car. No high pressure, deception or other annoying sales practices at all. I highly recommend this dealership to anyone. Show Full Review

Facebook

3/25/2018

I had an absolutely wonderful buying experience at Vic Bailey! Brian Pinkerton was great, be sure to ask for him when you go. Best, most simple car buying experience I have ever had. We will definitely be back when we are in the market for a new car, loved the no hassle prices. Show Full Review

Facebook

3/24/2018

We had an amazing experience. Brian was respectful, outgoing and efficient in helping us buy our new vehicle. Would recommend this company to everyone. Ask for BRIAN YOU WON'T REGRET IT! Show Full Review

Facebook

3/23/2018

Vic Bailey Honda is the best all around. From sales to service Ive had a great experience! Nick Richardson and Shawn Crowell especially go above and beyond! Show Full Review

Google+

3/22/2018

Process getting in and out was easy. Minimal wait time. Shuttle driver available to take me downtown to work, and was dispatched to pick me up when it was ready (although it was through sheer luck that time was okay for me.) Either way, very pleased with the process. Show Full Review

Google+

3/21/2018

Nice experience.

DealerRater

3/20/2018

We drove down from Greensboro to look at a car. We were stuck in traffic and our salesman, Maxey Lynn, happily stayed late for us to see the car. He was friendly and helpful throughout the process. We came with our own financing but the business manager was able to get us a lower rate. I would recommend this dealership again. We love our car and got it a few thousand below value. Show Full Review

Google+

3/20/2018

No Review was provided.

Google+

3/19/2018

Oil change and tires rotation no problem but they knew the glove box latch was now working good and did not tell my wife when she left she tryed to open and couldn't I went back next day and told them and they did tell me at that time they knew there was a problem only now they ordered a new glove box door. Show Full Review

Google+

3/18/2018

No Review was provided.

Facebook

3/16/2018

We had a problem with our Honda Pilot. The service department went over and above to solve the problem and to make sure we were happy when we left.

DealerRater

3/16/2018

Very good and timely. This questinar is to lengthy. Good good good good good good good good good good good good good good. Good good.

Google+

3/16/2018

No Review was provided.

Google+

3/16/2018

Nick was great, car is great--overall easy and painless experience.

DealerRater

3/14/2018

Josh Halford was my sales consultant. It was such a pleasure to work with him. Josh worked hard to get me into my new 2018 Pilot at a price I could afford. He is very friendly and knowledgeable and made sure I understood how everything worked in my Pilot. Every staff member I had contact with was very friendly and helpful. This was my third purchase from Vic Bailey Honda and I highly recommend them. Thanks again Josh, I love my new Pilot! Carol Gossett Show Full Review

Google+

3/14/2018

No Review was provided.

Google+

3/14/2018

No Review was provided.

Google+

3/14/2018

No Review was provided.

Google+

3/14/2018

I came in and left two hours later with a new 2018 Honda Pilot. Maxcy Lynn made it easy to say yes. I appreciate the kind courteous attention we were shown. Show Full Review

Google+

3/13/2018

A good application of no hassle business model. Brian was a cool guy and very helpful. We are happy with our 2018 Honda Odyssey.

Facebook

3/12/2018

No Review was provided.

Cars.com

3/12/2018

So far, I have no complaints with service department. I have always been treated well and everyone seems to care and this means something to me. I definitely trust your people and certainly recommend them. Show Full Review

Facebook

3/10/2018

Tommy McGaha and John McCarson are the best . We have bought several Hondas from them . They are very professional and make you feel right at home and make the purchase of your new Honda the best experience. Highly recommend both of them Show Full Review

Google+

3/9/2018

No Review was provided.

Facebook

3/9/2018

No Review was provided.

Cars.com

3/8/2018

This was my first experience buying a new car and Cory Rose was a big help in that process. He was very professional and respectful. I felt comfortable with my decision because I knew I could trust him to provide me with the best possible deal. He went out of his way when I needed assistance with my additional features. Thank you Cory for making my first car purchase a smooth one! Show Full Review

Google+

3/8/2018

They were Great here. Everyone was so friendly. Nick was my salesman and he was AWESOME!!

Google+

3/8/2018

No Review was provided.

Google+

3/6/2018

No Review was provided.

Google+

3/6/2018

Walked the entire lot and no one asked us did we need any help, was ready to buy. Internet manager was great when I called but on floor staff just sat around talking and ignored my son and I.Gave them a second chance and spoke with Terry Swann, I am thankful that I did. He was quick to accept responsibility for my previous experience and explained that this was not a reflection of the company. And in and he greeted me at the door and from there it was off to the races. Being a sales manager myself, I can immediately sense when someone is genuine and when they are all about the business of selling. Terry is awesome, he was quick to turn a bad experience into a refreshing one. I am glad that I gave them a second chance and even happier that he was my salesman. Show Full Review

Google+

3/6/2018

Best experience I've ever had with buying a car. The salesmen listens to you and shows you the inventory they have that matches your preferences. They aren't pushy whatsoever. We went looking for a used Honda Accord and my husband chose for me to test drive a new 2018 not the salesman. We ended up purchasing a new 2018 Honda Accord 2.0T Sport and I couldn't be happier. I wanted my windows tinted on my new car and they set that up for me as well. If anytime in the future I need to purchase another car I will return to Vic Bailey Honda of Spartanburg, SC. Great job everyone!! Ask for Bryan Paslay...He is a wonderful salesman and treated us like a customer should be treated!! Gained a customer for life!! Show Full Review

Cars.com

3/6/2018

Staff is very pleasant, professional and knowledgeable

Google+

3/5/2018

No Review was provided.

Google+

3/4/2018

Love this place Best staff ever

Google+

3/2/2018

No Review was provided.

Google+

3/2/2018

Great car buying experience! These folks have it going on. From the initial contact, to the test drive, to the sales staff and the management staff, everything was far more superior to any other experience that I have had at any other car lot, EVER. These folks have great prices and will treat you more than fair on your trade in. I was more than $6,000 upside down in my previous vehicle and the wife was not happy with the quality/dependability of it, so we decided to trade in and trade up. This dealership cared more about making a life-long customer than making a large profit. We need more of that in this world. They understand that they will make more profit in the long run with happy customers who get a good deal and great treatment than trying to get rich off of every customer. They gave me a more than fair amount for my vehicle, making the negative equity even less than it was going to be. They are not pushy or hard to deal with at all. They have for sure earned a life-long customer with me and my family! Brian Pasley is a great salesman who will not try selling you something that you do not want. He listened to us and always made sure we felt like we were getting the best of treatment. Thanks a million! Show Full Review

Google+

3/2/2018

No Review was provided.

Google+

3/1/2018

I have owned many cars, used and new off the lot in my almost 30 years of driving, and Vic Bailey Honda has been by far the most reasonably priced and has had the most well trained and long standing staff that I have encountered. I have never felt pressured to buy a car, a tire, an extended warranty, even a $10 accessory that I truly didn't want or need. The people who work here have always treated me like a family or friend and not like a commission check. In fact, last week I was actually told I didn't need to purchase the Michelin tires I was scheduled for, the Perelli (sp) tires were just as good, even had a better warranty, and would save me $500, and the service gentleman who helped me stated that was what he had on his Honda Odyssey as well and he couldn't be more pleased. I no longer get that sinking feeling in my stomach when the postcard comes or e-mail comes in stating it's time for maintenance for either my Odyssey or my Acccord because I know I won't be sacked with huge add ons that aren't needed. Other dealerships should take notice, this place knows how to do great business during the sale and after!! Show Full Review

Google+

3/1/2018

No Review was provided.

CarGurus

2/28/2018

Great price! Great service! Highly recommend.

Google+

2/27/2018

No Review was provided.

Google+

2/26/2018

I bought a car yesterday from this dealership, and I am so used to getting burnt by places like this. I automatically assumed that the deal that Nick had offered me was just to good to be true. I drove from Greenville all the way to the location, very nervous, and very sceptical. Upon arrival I was greeted by Nick, and with a quickness. I was met with amazing customer service and we sealed the deal. It was a very speedy checkout with Justin's aid. I believe him to be the property manager. Solid dudes 10 / 10 Show Full Review

Google+

2/26/2018

I drive out of my way to have my car serviced at this place. The Honda service department closer to me is not near as professional. They always take good care of their customers and do not try to upsell on unnecessary things. Show Full Review

Google+

2/26/2018

I went to 3 different dealers with about the same results and payment plans but being closer to home and basically no one calling and hounding me to buy was a big sell for me. Also I used there service department before and they were polite and got the job done as quick as they could. Show Full Review

Google+

2/25/2018

No Review was provided.

DealerRater

2/24/2018

Service required to fix brakes, seal leak, oil change and alignment. The service was completed in good time. Work done well. Service employees professional and courteous Show Full Review

Cars.com

2/23/2018

Cannot imagine buying/servicing a vehicle at another dealership. Our salesman, John Carter, has always taken great care to help us find the right vehicle for our family. They even matched the price from another dealership without question. We have our other Honda serviced at Vic Bailey regularly. They are friendly and try to get you in and out in a timely manner. We have nothing but good things to say about our experiences with this dealership & it's staff. Show Full Review

Cars.com

2/23/2018

Great service, reliable and on spot. They really care about the customer experience and end result of the service outcomes. I highly recommend for other consumers to use this dealership for not only service but sales. Show Full Review

Google+

2/21/2018

No Review was provided.

Google+

2/21/2018

No Review was provided.

Google+

2/21/2018

No Review was provided.

Google+

2/21/2018

No Review was provided.

DealerRater

2/20/2018

I most definitely and most highly recommend Vic Bailey Honda and my sales representative, Terry Swann, to all who are looking for an awesome dealership experience in every sense of the word! The friendliness, the knowledge, the patience in discussing issues and answering questions were all so comforting and impressive. I was trading in my 15-year-old 2003 Accord LX so the whole shopping experience for a new car was scary for me. I so appreciate the time and care which I was given to make sure that I was totally comfortable and felt secure with the purchase of my new 2018 Accord EX-L! This experience gives me confidence in the service department as well when I return for my regular maintenance! I'm looking forward to a long and happy relationship with all of the Vic Bailey staff as we take care of my new car! Show Full Review

Cars.com

2/19/2018

I had made an appointment to go in and have a new key phob replaced and programmed. I dealt with Mr. Shawn Crowell. He was nothing but courteous and professional. As long as he is a service advisor at Vic Bailey I will continue to have my new Honda serviced there as well as purchase any cars that I am shopping for in the future. It was extremely busy that afternoon but he made everyone feel welcomed and at ease. He is a true asset to Vic Bailey Honda. Show Full Review

Facebook

2/19/2018

I could not say enough nice things about Vic Bailey Honda and salesman Cory Rose! He was honest and trustworthy while buying our 2018 Honda Pilot! He made me so comfortable with every process of purchase and finding a car. This is my second purchase with Vic Bailey Honda and I wouldnt trust any other dealership and will definitely buy from Cory Rose again! Show Full Review

Google+

2/18/2018

I had a great experience again (Im a repeat customer) and I love my new car.

Cars.com

2/18/2018

I bought my Honda at this dealership. I have returned twice to get Takata airbags replaced. They treated me very well, and I was surprised at the reasonable prices for oil change and tire rotation, so I had them do those things while they had my car. I was pleased with their customer service and the repairs. I will very likely look here first when it is time for a new car. Show Full Review

DealerRater

2/17/2018

Great team ! Only dealership I go to service my vehicle. They know me by name and always take care of my needs in a timely manner

Google+

2/17/2018

Very respectful and helpful. No high pressure pushy sales staff. Service team cares and seeks to guide you through the process in a manner that fits your budget, but maintains a safe vehicle for you. Show Full Review

Facebook

2/16/2018

No Review was provided.

Google+

2/16/2018

No Review was provided.

Google+

2/15/2018

No Review was provided.

Google+

2/14/2018

No Review was provided.

Google+

2/14/2018

No Review was provided.

Google+

2/14/2018

No Review was provided.

DealerRater

2/12/2018

We needed our first routine service on our vehicle. I made the appointment online (easy to do). We dropped off the vehicle on Saturday morning and about an hour and a half later, it was ready to pick up. They were kind enough to call to let us know it was ready so that we weren't having to call them to check on it. Very pleased with our first experience at the service department. Show Full Review

DealerRater

2/12/2018

We went in with a leak in my Accords oil. Shawn took very good care of us. Problem taken care of quickly and priced reasonably.

Facebook

2/11/2018

Brought my daughter a car yesterday. The sales man Terry swan was great. Y'all need to go see him. He is straight up. And the price was great also. Love this place. If y'all are looking for a car go there first..thank you Show Full Review

Google+

2/11/2018

No Review was provided.

DealerRater

2/10/2018

I had already looked online at the Honda Accords that I was interested in. Brian was our salesperson and was very nice and informative. The whole buying process went very smoothly and quickly. I would recommend this dealership and Brian to anyone looking to purchase a Honda. Show Full Review

Facebook

2/9/2018

I was very pleased with John Carter, he's a true professional. We had an issue with a key we needed and John made it happen. Keep up the great work John and we may see you again in the future Show Full Review

CarGurus

2/9/2018

Awesome

Facebook

2/8/2018

I just bought a 2015 Nissan Altima! Tommy was the salesman. He was straight forward and great to work with. He even helped me get my old car to my house. Thanks again, all of you were a pleasure to work with! Show Full Review

Google+

2/8/2018

Great experience!

Google+

2/8/2018

Had a wonderful experience at Vic Bailey Honda. Our sales person Brian Pinkerton was extremely helpful, knowledgeable, and not pushy at all (which is very important for us when working with a sales person). He truly went above and beyond to help us get the car we really wanted. My husband and I changed our mind a couple of times during the process and he was very accommodating and helpful the whole time. Brian made our experience very pleasant and made it totally worth driving all the way to Spartanburg. We checked the prices through Edmunds, and they offered the lowest price on a 2018 Pilot compared to all other dealerships in the area. Highly recommended! Show Full Review

Google+

2/8/2018

No Review was provided.

Edmunds.com - Sales

2/7/2018

Had a wonderful experience at Vic Bailey Honda. Our sales person Brian Pinkerton was extremely helpful, knowledgeable, and not pushy at all (which is very important for us when working with a sales person). He truly went above and beyond to help us get the car we really wanted. My husband and I changed our mind a couple of times during the process and he was very accommodating and helpful the whole time. Brian made our experience very pleasant and made it totally worth driving all the way to Spartanburg. We checked the prices through Edmunds, and they offered the lowest price on a 2018 Pilot compared to all other dealerships in the area. Highly recommended! Show Full Review

Google+

2/7/2018

Our salesperson Brian was friendly, helpful, knowledgeable, and efficient. It was a relaxed and comfortable buying experience. We are very pleased with our new Odyssey and we enjoyed working with everyone at Vic Bailey Honda. Show Full Review

Google+

2/7/2018

No Review was provided.

Google+

2/7/2018

Had a wonderful experience at Vic Bailey Honda. Brian Pinkerton was extremely helpful, knowledgeable, and not pushy at all. He truly went above and beyond to help me get my dream car. We changed our mind a couple of times during the process and he was very accommodating and helpful the whole time. Brian made our experience very pleasant and made it totally worth driving all the way to Spartanburg. We checked the prices through True Car and Edmunds, and they offered the lowest price on a 2018 Pilot compared to all other dealerships in the area. Show Full Review

Google+

2/6/2018

No Review was provided.

Cars.com

2/5/2018

My Service Adviser went above with customer service and I really appreciated feeling like I was the only customer in need, when I could clearly see they were busy. Thank you Shawn! Show Full Review

Google+

2/5/2018

The best service very nice professional people.Very pleasent to work with.

Google+

2/3/2018

Nick Richardson was an awesome salesman and got me in the car I wanted with the monthly payment I wanted

Google+

2/3/2018

Excellent Customer Service. Honest Quote

DealerRater

2/2/2018

Great experience and great deal! Nick Richardson was very professional, easy to work with. Couldn't ask for any better. Honest and smooth transaction, no hassle. Thank you!!! Show Full Review

Google+

1/31/2018

So far I had the best dealership experience with them. Tommy was willing to stay after their hours for me to go thru the purchasing process and has been easy to communicate with. Mac the sales manager took a very good care of my car when I visited them again with some issues. Even their mechanics were so friendly and professional! I'm still waiting to get one last car issue resolved but I would give them 10/10. Highly recommend them if you're planning to buy a new/used car. I drove 30-40 minutes one way but it was worth it Show Full Review

Edmunds.com - Service

1/28/2018

Excellent service to our son"s 2004 Civic. We had all new tires, OLF, and a piece where oil was leaking was replaced.

Google+

1/28/2018

No Review was provided.

Google+

1/26/2018

We had the best experience possible!!! Corey Rose was our salesman and was so helpful!!! We recommend Vic Bailey and ask for Corey!

Google+

1/24/2018

The whole experience in buying my wife a new car was second to none. From the moment I spoke with Tommy to the welcome feeling as we arrived at the dealership. EVERYONE was very helpful and it moved quickly and efficiently. I've got to say it was above and beyond our expectations. Totally worth the 1 1/2 hour drive from NC to do business with professional people. Thanks!!!!!! Show Full Review

Google+

1/22/2018

Professional and courteous. Fixed both issues in timely manner.

DealerRater

1/18/2018

We appreciated the knowledge, professionalism, a excellent customer service given at Vic Bailey. We are pleased with the value and price of our new Odyssey. We will use them again and recommend them in the future. Show Full Review

Google+

1/18/2018

So far I had the best dealership experience with them. Tommy was willing to stay after their hours for me to go thru the purchasing process and has been easy to communicate with. Max took a good care of my car when I visited them again with some issues. Even their mechanics were so friendly and professional! I'm still waiting to get one last car issue resolved but I would give them 10/10. Highly recommend them if you're planning to buy a new/used car. I drove 30-40 minutes one way but it was worth it Show Full Review

Google+

1/15/2018

Excellent service! Very nice personnel! Highly recommend them!

Google+

1/14/2018

No Review was provided.

Google+

1/14/2018

Got my car from them

Google+

1/10/2018

No Review was provided.

Google+

1/10/2018

Had a great experience purchasing our new car.

Google+

1/8/2018

No Review was provided.

Google+

1/7/2018

No Review was provided.

Edmunds.com - Service

1/6/2018

I have been using this dealership for 10 years I have always receive service .I will continued to use it for service on my vehlice1337D15c

Google+

1/6/2018

No Pressure by sales people

Google+

1/4/2018

No Review was provided.

Google+

1/4/2018

Stephen in the service department has excellent customer service! He went out of his way to be helpful and friendly!

Edmunds.com - Sales

1/3/2018

very enjoyable experience. Brian was very knowledgeable about the cars and options and tried to help us rather that pressure us to make the decision to buy. Show Full Review

Google+

1/1/2018

No Review was provided.

Google+

1/1/2018

No Review was provided.

Google+

12/31/2017

Nice people

Facebook

12/30/2017

Just got a new Honda Accord from Vic Bailey Honda in Spartanburg. Love it! Great experience working with Cory Rose! He was so friendly, honest and helpful! Great Experience! Show Full Review

Google+

12/30/2017

I had a "No pressure" experience and got the exact car that I wanted. I shopped 7 dealerships by internet and Vic Bailey Honda gave me the best price. Although I live in NC, It was worth the drive for the best price. They were fair on my trade in and that sealed the deal. Thanks Mark and Tommy for your help. LJ in NC Show Full Review

Google+

12/30/2017

Could not have had a better experience. Everyone was super nice and helpful. Brian Paslay was very respectful, and went above and beyond for us. Thank you Vic Bailey Honda we will return! Show Full Review

Edmunds.com - Sales

12/28/2017

Sales consultants, Bryan Pasly and Brian Pinkerton were very knowledgeable of the product and helpful throughout the process. Didn't feel pressured. Have been very satisfied with the car so far. Show Full Review

Cars.com

12/27/2017

Nick was a fantastic salesman and very helpful. He was very knowledgeable about the vehicle and its features. The process was very fast and seamless. Props to Vic Bailey Honda! Show Full Review

Facebook

12/27/2017

i came in and got exactly what i wanted with no hassle. cory rose was helpful, and really chill with the whole process..

Google+

12/22/2017

No Review was provided.

Google+

12/20/2017

I recently bought a 2018 Honda Accord ELX and have been very pleased. Brian Pinkerton helped me get in the car I wanted for what I think was a very fair price. Thanks, Brian! Show Full Review

Cars.com

12/20/2017

Great place to buy your next car.Great experience all personal are very professional.

Google+

12/19/2017

Last week while traveling from Raleigh to Atlanta, I had a light come on while on the highway indicating I had a possible tire issue. I pulled off and went to Vic Bailey Honda and I cannot say enough about how wonderful they were, especially my Service consultant Stephen. It was only myself and young daughter traveling. They inspected all the tires and replaced the flat, along with inspected the entire car for ease of mind. They got me up and running back on the road quickly and I cannot thank them enough for their kindness, speedy repair, and thoroughness. I just wish I lived closer so they could be my everyday service provider! Show Full Review

Google+

12/16/2017

No Review was provided.

Google+

12/14/2017

No Review was provided.

Google+

12/13/2017

No Review was provided.

Google+

12/10/2017

As always friendly no hassle service.

DealerRater

12/6/2017

Feel like I had excellent service for my car. You employees are very courteous and friendly. called me by name when i come in.Would buy another Honda from this dealership. Show Full Review

Google+

12/2/2017

No Review was provided.

Cars.com

11/30/2017

The service is excellent and the work performed each time is reliable.

Google+

11/30/2017

No Review was provided.

Facebook

11/29/2017

Bought my very own first car thanks to Vic Bailey Honda and Cory Rose. My parents bought a brand new pilot. We are very pleased with our purchases.

Google+

11/29/2017

No Review was provided.

Cars.com

11/28/2017

Excellent buying experience. Staff was friendly and knowledgeable.

Google+

11/27/2017

Great service and comfortable waiting area.

Cars.com

11/25/2017

Worked hard for this unsure buyer and pulled through on their promises. They found me the 2017 Civic in the color (had to be Aegean Blue Metallic he said) I was looking for as a gift for my son's Christmas. Show Full Review

DealerRater

11/24/2017

I recently purchased a 2017 Honda Pilot. We knew what we were looking for and it was on the lot. Our sales rep, Nick, was very polite and helpful. He brought the car out for us to test drive and we were sold! The whole process was quick and easy and one of the best experiences weve had with buying a new car. Glad we made the trip from Greenville. Thank you! Show Full Review

Google+

11/24/2017

Let me start by saying I've never liked shopping for cars at dealerships because of some very bad experiences I've had with God awful high pressure overly flamboyant salesmen. Literally after three horrible experiences I swore I'd never buy from a dealership again and only bought my cars private sale from Craigslist and autotrader. But when my last car suddenly suffered a crippling motor problem, I had to cut my losses and go find a new car. I started with car max but found that the interest rates, because I just bought a house, were ridiculously high. I got several other approval rates from banks and I called Vic Bailey to see if they had the model Si Honda Civic I wanted. Brian Pinkerton took care of me from the first phone call to my stop at the showroom. We test drove a brand new model Si first then he showed me the one preowned model they had, which was an incredible deal, 10k less below the brand new model and nearly 3.5k under the blue book value. I absolutely fell in love with the car from the moment I heard it crank up. Brian went through the entire carfax report with me and disclosed the one accident it had been in and got me details on the repairs that were made. Here's the best part, he knew I was debating both models and he didn't push or pressure me into getting the new model instead, which I'm sure was a better deal for the salesman. He truly wanted me to have exactly what I wanted, even going as far as to giving me space and telling me I could come back if I wanted to decide. It was no pressure at all, but from the moment I showed up at the showroom he made me his primary focus and spent hours working with me and my wife. He was very nice and very professional. When I told him about my approval from other banks, he asked what I needed to get the car I wanted. I told him I needed an APR below a certain percent and that at this time I had no money to put down on the car. He asked me to give him about an hour, then he came back and brought me in to show me he was able to get the best APR I had gotten yet, exactly what I needed, with no money down. I actually had to take a few extra minutes to process everything to make sure I wasn't missing something or getting ripped off somewhere, but truly it was exactly what I asked for and still I felt no pressure to take the deal that day. In the end I got the exact car I wanted, the exact financing terms i needed, and no high pressure nonsense. Not even did I feel pressure into getting all those extended warranties offered, I felt like it was clearly explained to me, but not pushed on me. They cleaned up the car beautifully and once we got the process rolling on buying the car it took less than 1.5 hours to have the keys in hand and be driving away in my gorgeous new ride. I found out afterwords that my co-worker had bought his new Honda from Brian as well and also had an awesome experience. And (Jamie, I think) in the financing department was also fantastic, sharing with me stories about the Honda Si he had owned and making me feel even more confident about my purchase. THIS IS HOW YOU DO BUSINESS AT A DEALERSHIP, OTHER DEALERS SHOULD TAKE NOTES FROM THESE GUYS! Thank you all! Show Full Review

Cars.com

11/23/2017

Enjoyable buying experience. Definitely a fan of the no hassle pricing.

DealerRater

11/23/2017

I called and made an appointment for an oil change and tire rotation and the service department had me in and out within the hour and were very professional and helpful . Show Full Review

Google+

11/23/2017

No Review was provided.

Facebook

11/19/2017

No Review was provided.

Google+

11/16/2017

No Review was provided.

Google+

11/15/2017

I had bought my last 2 vehicles at Vic Bailey, so I go there in the rare times when a repair is needed. You can always make an appointment, but can usually get in quickly, even without one. The waiting room is close & comfortable, with free wi-fi & coffee; restrooms are clean. They will give you a ride home or to work, but I just take my laptop & reading matter to the waiting room. Their diagnosis time is reasonable, and you get time & expense estimates to help you decide what all you want to get done. One part had to be ordered for how I had damaged the car, but it was there for my 9:00 appointment the next morn. Like my prior visits, satisfactory work was done in reasonable time at a fair price. Show Full Review

Cars.com

11/13/2017

We visited Saturday for a scheduled car servicing. When the vehicle was ready for pickup, I noticed that something was not working properly with my glove box. Sean was super nice and helpful. He apologized and immediately ordered a part to repair the box. We were also given a very nice road side kit for our troubles. We will gladly drive from Columbia to have our Pilot serviced at Vic Bailey. Show Full Review

Facebook

11/12/2017

We had a great experience buying our first Honda today. Brian Pinkerton is a top-notch sales consultant. He was very knowledgeable about our vehicle and made sure that our experience was a great one. We would recommend Brian to anyone interested in purchasing a Honda. Thanks for a great experience, Brian! Show Full Review

Google+

11/10/2017

No Review was provided.

DealerRater

11/8/2017

The service department provided excellent service! Got my oil changed and recall item replaced in a timely fashion! The best Car Dealership in the country!!!! Show Full Review

Google+

11/5/2017

Great place to service and buy cars. Ive bought 2 from here and both times the experience was great.

Edmunds.com - Service

11/2/2017

Took our flat tire in for repair. Found the screw and fixed it in a timely, courteous manner.

Cars.com

11/2/2017

Stephen Bridges was an excellent service manager. Very kind and concerned. Explained the whole process. You should be proud to have such an excellent employee. Show Full Review

Google+

11/2/2017

No Review was provided.

Google+

11/2/2017

Upon arrival I was met by the service advisors welcoming me to Vic Bailey Honda and taking down all my information for my appointment. Stephen Bridges was my advisor and he is always such a delight with which to work. I am always pleased with the service personnel as they take good care of my vehicles and ensure they are the safest they can be. Kudos to the entire service advisors, service personnel, and cashier. There is no doubt I will continue to buy and have my vehicles serviced at Vic Bailey Honda. Bravo Zulu! Show Full Review

Facebook

11/1/2017

No Review was provided.

Google+

11/1/2017

No Review was provided.

Google+

10/31/2017

No Review was provided.

Facebook

10/29/2017

They got back with me quickly on my credit app and worked hard to find the vehicle I wanted. I had some weird scheduling that day. They worked around that and made the process smooth and efficient. This is the third vehicle I've purchased here and wouldn't hesitate to return. Nick and John were fabulous to work with. Highly recommend. Show Full Review

Google+

10/29/2017

Best car buying experience ever. In and out in record time. Sales staff very helpful not pushy! Will do business there again.

Google+

10/28/2017

Best car buying experience ever! Nick went above and beyond! Found the car I wanted and the process went smoothly! I recommend Vic Bailey to anyone! Show Full Review

Google+

10/27/2017

No Review was provided.

CarGurus

10/26/2017

Great

Google+

10/25/2017

No Review was provided.

Google+

10/20/2017

No Review was provided.

Cars.com

10/19/2017

Met my expectations. Did not perform unnecessary services and I was in and out in a very reasonable amount of time.

Edmunds.com - Sales

10/18/2017

Purchased a 2017 Honda Accord Coupe V6 Touring black on black. Love the car and the purchase experience was great. John Kiehl was a helpful and knowledgeable sales advisor. Thanks to Nick Richardson for helping me get the window tent and accessories installed. Both guys were great to work with. Highly recommend both. Great overall experience and my questions and needs were met. Show Full Review

Google+

10/18/2017

Kind, Courteous, Quality Service

Google+

10/17/2017

No Review was provided.

DealerRater

10/16/2017

We went with the intent of purchasing a used car for my niece who just started driving. Once at the dealership we were greeted by salesman, John Keihl. He was very informative about the vehicles on the lot. We decided to test drive a new Honda Civic for my niece. John allowed me to drive the vehicle on the interstate and then my niece drove it in town. We left there and went to look at a couple of other dealerships. However, we ended back up at Vic Bailey and they gave us the best deal. John Keihl was nothing but courteous, kind, and professional. He was never pushy or overbearing. Our experience there was nothing but excellent!! We purchased the vent and sunroom visors and floor mats and ended up with a problem with the sunroof visor and went back to the dealership. John Keihl greeted us and immediately took the vehicle in the service department and we worked with Shawn Crowell and he has been nothing but professional. They had to order another kit for the sunroof and as soon as the kit is in Shawn assured us that he would call us. I highly recommend Vic Bailey Honda and would rate salesman John Keihl at TOPS!!!! Even the lady that answers the phone was so courteous and kind. EXCELLENT EXPERIENCE Show Full Review

Cars.com

10/14/2017

In for scheduled oil change and tire rotation. I was processed quickly and courteously. The work was faster than I expected. Well pleased in all aspects. Wish local service was half as good. Show Full Review

Google+

10/14/2017

Stephen was very polite and professional. Very knowledgeable about the recall details.

Google+

10/14/2017

No Review was provided.

Google+

10/14/2017

We purchased a new car here and we had a great experience. Professional and knowledgeable sales consultant and business associate.

Facebook

10/13/2017

My experience with Cory Rose was excellent! He had our best interest and made it happen. He worked for us, and made us feel like we were getting a good deal. The entire staff that was apart of our process in buying a 2012 Jeep Wrangler were all in our favor. We came in with set numbers and all of them were met! THANK YOU CORY ROSE AND VIC BAILEY! Show Full Review

Google+

10/12/2017

Max was a very patient and knowledgeable associate. He answered all our questions plus more. He took the time to help us understand the differences between models and trims. I have never bought a car with as quick or painless as I did from Vic's. Thanks a bunch Max, your the best! Show Full Review

Google+

10/11/2017

Great experience working with Brian! We went in and told him what we wanted. It literally happened with no hassle! Thanks!

Google+

10/9/2017

No Review was provided.

Google+

10/8/2017

Marcellus Simpson is awesome!!!! Marcellus go's above and beyond to get you in a new car!!!!

Facebook

10/8/2017

No Review was provided.

Facebook

10/7/2017

Proud owner of a new Honda Pilot for our growing family. Wonderful buying experience. I can't speak volumes enough about how easy it is to buy a car when they aren't trying to haggle you up to the highest price they can get out of you. The no hassle prices were great and our sales guy was amazing. Make sure you ask for Brian Pinkerton. He was very personable and made this a no pain, enjoyable buying experience. Thank you to Brian and Vic Bailey's Honda. I would recommend them to anyone looking for a reliable car at a great price. I will definitely be back next time I am looking for a new car. Show Full Review

Google+

10/7/2017

No Review was provided.

Google+

10/6/2017

No Review was provided.

DealerRater

10/5/2017

All the staff at Vic Bailey is great from the salesmen to the service dept to finance. BRIAN PIKERTON was outstanding. Be. back in four years

Cars.com

10/3/2017

Great sales staff. Quick buying process. Pleasure to do business with.

Facebook

10/3/2017

I am a very satisfied customer of Vic Bailey Honda! My experience there was one of the best car deals Ive had! My salesmen Tommy McGaha was very helpful and I recommend him 100% Show Full Review

Google+

10/3/2017

Kind, Courteous, Quality Service

DealerRater

10/1/2017

Everyone at this dealership is and has always been so nice. Special thanks to the service department for checking and fixing my CRV problems. It's great being able to bring my car to be serviced on a Saturday and not having to take time off work during the week for this. Keep up the great job. Show Full Review

Google+

9/29/2017

John was very professional and did a great job helping us through or new car purchase, thanks again! The Goddards

Google+

9/28/2017

No Review was provided.

CarGurus

9/27/2017

I spoke with Darryl Crockett at Vic Bailey and he was the quickest response from a dealer that I've ever received. Very helpful and kind!

Google+

9/27/2017

No Review was provided.

Google+

9/27/2017

Easy and no hassle buying experience! Brian Pasley was awesome; very patient and got me in a new car in just a few hours. Bought my first new Honda here several years ago and will definitely keep coming back here! Show Full Review

DealerRater

9/26/2017

The best price and a pleasure to work with. Knowledgeable of product and would recommend them to others. Cory Rose was a pleasure to work with and demonstrated features well. Show Full Review

Google+

9/26/2017

Love the people at Honda!

Edmunds.com - Sales

9/25/2017

Maxcy Lynn was great. We love our new Accord. Jeff in the parts department was also helpful getting our accessories. Overall great experience.

Cars.com

9/25/2017

Excellent service . Excellent Service. Excellent Service

Google+

9/25/2017

Professional freindly service with no appointment on a busy Saturday. Great!

Google+

9/25/2017

John was very professional and did a great job helping us through or new car purchase, thanks again! The Goddards

Google+

9/25/2017

No Review was provided.

Facebook

9/24/2017

We bought a used 2014 Honda yesterday with 28K miles on it. Corey Rose was our consultant. He did a wonderful job. He was patient, understanding, and he worked with us to find something in our budget. Go see Corey Rose at Vic Bailey Honda. Show Full Review

DealerRater

9/23/2017

Best customer service I have experienced with any automobile dealership / service department. I have purchased multiple vehicles from this dealership and used service department many times Show Full Review

Cars.com

9/23/2017

We purchased a Toyota 4 - runner on 9/19/2017 from Vic Bailey Honda in Spartanburg, SC. It was the best experience we've ever had at a Car Dealership. Will we buy from them again-yes. The Dealership was fantastic. It is the first time I can honestly say it was a very pleasant experience buying a Car. The People are extremely nice, the Facility was very clean. Very nice!! Show Full Review

Google+

9/22/2017

Very satisfied, quick service.

Google+

9/22/2017

No Review was provided.

Facebook

9/21/2017

Brian Pinkerton was our salesman and was wonderful to work with! Love my new Honda!

Google+

9/20/2017

No Review was provided.

Edmunds.com - Service

9/19/2017

I didn't have an appointment and they still took me in with out any hesitations. And took care of my car 30 min earlier then I was quoted.

Cars.com

9/17/2017

Shawn did awesome job of explaining service needed and then keeping me informed.

CarGurus

9/17/2017

Great experience.

Google+

9/16/2017

No Review was provided.

Facebook

9/12/2017

Great buying experience! Sales consultant Brian Pinkerton was helpful and knowledgeable about the vehicle line. And the pricing was really competitive. Show Full Review

Google+

9/9/2017

No Review was provided.

Google+

9/8/2017

No Review was provided.

Google+

9/7/2017

No Review was provided.

Google+

9/6/2017

No Review was provided.

Facebook

9/5/2017

I sent email requests to Hendricks, breakaway, Piedmont and Vic Bailey. I asked for their best cash price deal the first time around on a 2017 crv ex. I also asked and preferred not to be called, but to simply reply with email quote. Heck, I'm was trying to an Internet sale. Within 6 mins of sending, I had Hendricks calling me. They never gave me an official written quote only verbal. The other 3 dealers complied with my request not to be called and sent quote via email. Vic Bailey had the best price, hands down. Told Hendricks to stop calling me and told them I was going with someone else with better pricing. All of a sudden, they wanted another shot at it and for me to send them Vic's quote. Told them NO! I stayed and purchased with Vic Baileys with Nick as my salesman. He was very good and made the deal happen quickly and efficiently. Show Full Review

Google+

9/5/2017

No Review was provided.

Facebook

9/4/2017

Brian Pinkerton took great care of me, I love my new Accord! Normally it takes most of the day to buy a car but once I committed to it Brian had me out of there in about an hour or so. This is the 2nd car I've bought from him, I will be back when it's time for another. Show Full Review

DealerRater

9/3/2017

I absolutely love dealing with Vic Baily, I was a former customer of Dick Brooks , I am completely sold on all dealings I have had with Vic Baily , and the service department staff and services are just wonderful!!!! Show Full Review

Cars.com

9/3/2017

They had the color and model of Ridgeline I wanted and were very straight forward in pricing.

Google+

8/31/2017

Really polite and fast service.

DealerRater

8/31/2017

They were very helpful, they help us find a new car that works for a growing family, they were very polite good deals on new cars lots of options

Cars.com

8/31/2017

Brian Pinkerton was great to work with - patient, knowledgeable, friendly, down-to-Earth!

Edmunds.com - Sales

8/29/2017

I knew coming in what I was looking for and that they had the vehicle in stock. The salesman did what was necessary to help me evaluate the car and otherwise stayed out of the way. No haggle at Vic Bailey is one of the reasons I went there. I looked at the car, test drove it, and completed in something like an hour and a half. Third car we've purchased there and likely won't be the last. Show Full Review

Google+

8/29/2017

Earlier this week I brought my Honda CRV in because of an issue with my AC not working and Stephen was great about helping me and getting everything taken care of. Great service as always. Show Full Review

Google+

8/27/2017

Cory my sales person was Great

Google+

8/25/2017

No Review was provided.

Google+

8/25/2017

No Review was provided.

Facebook

8/25/2017

I love my Pilot!! Brian Pinkerton was great to work with! He was patient and understanding with my husband and I through months of trying to decide! He's a down-to-Earth guy who knows cars and wants to do the right thing for the customer!! Thanks, Brian! Show Full Review

Cars.com

8/23/2017

Great experience from beginning to end. Only made one trip to dealership as everything was easily handled over the phone. John my salesman was fantastic and very helpful. Show Full Review

Cars.com

8/22/2017

Very prompt and courteous. Explained everything before it was done.

Facebook

8/20/2017

Excellence starts at the top. I would like to commend the manager of Vic Bailey Honda for doing such a good job! The entire process was wonderful from start to finish. The salesman, Bryan Paslay, met me on the sidewalk and he never pressured me in any way. He was knowledgeable, polite, respectful, and just a joy to work with. Also, Justin, the finance manager, was efficient and speedy. This isn't my first rodeo, but it's the best experience I've ever had in buying a car. Show Full Review

Edmunds.com - Sales

8/19/2017

We could not have more happier with everything connected with our purchase of our new CR-V. John Carter stayed with us all the way through the process of the search for our car..Many thanks to him especially. If ever the need arises again Vic Bailey will be our go to dealer. JBC Show Full Review

Cars.com

8/19/2017

John Carter was excellent. He was very easy to work with and was quick to answer any questions we had. He made buying an unplanned car for our daughter pleasant. Thank you John and the entire staff. Also having dealt with Norma Finger for the years we owned our odyssey made the decision to return very easy. She was always so helpful. Thank you all for another great experience. Show Full Review

CarGurus

8/19/2017

Sale went really well, bought the vehicle from John. John work fast and completed the sale fast

Google+

8/18/2017

No Review was provided.

Google+

8/18/2017

Best service department!

Google+

8/18/2017

excellent, very fast and quick

Edmunds.com - Service

8/16/2017

Took it for oil change and tire rotation. Loved scheduling online. Service people were friendly. Work completed in less than one hour.

Facebook

8/15/2017

No Review was provided.

CarGurus

8/13/2017

Can't praise this daler enough. When clicked on car thought it was used. It was new and the price was 800 cheaper than a used car another dealer was trying to sell. Nick Richardson was our salesperson he gave us hassle free rice upfront. Incuded all taxes and such. We expected car dealership surprises but did not. We walked in and greated by wonderful receptionist Thelma. What a sweet wonderful lady. Nick had car cleaned and ready. Test drove, quick paperwork. John the finance manager upfront about financing no surprises or high pressure to do anything. This dealership is an hour and a half away from my home. Will be shopping them first for next car. Thanks again Thelma, Nick and John. Show Full Review

Cars.com

8/11/2017

Kudos to John Carter for excellent service! He is the best! Love my new 2017 Honda Accord Sport Special Edition. Sweet! After adding a few extras accessories, even sweeter! Go see John Carter! Show Full Review

Google+

8/11/2017

No Review was provided.

Google+

8/11/2017

No Review was provided.

Edmunds.com - Sales

8/10/2017

Sales rep, Nick was polite and honest and didnt push to sell me something other than what i was interested in buying. Finance dept was quick and accurate too. Would highly recommend this dealership to others. Show Full Review

Cars.com

8/9/2017

During the servicing of my car, they changed out some filters that were due to be changed, but didn't ask me before they did it. They assumed I would be okay with it and pay the bill. What if I were someone that didn't have the money to pay for this, then what? Show Full Review

Edmunds.com - Sales

8/8/2017

James was awesome and made sure I got the car of my dreams! I will be back for all future car purchases.

Google+

8/8/2017

excellent, very fast and quick

Cars.com

8/7/2017

I always have great service at Vic Bailey Honda dealership.

Edmunds.com - Service

8/7/2017

The guys in the service department were very nice and had great manners. Stephen went above and beyond the call of duty. He called me in a timely manner and had everything ready the same day. Thanks. Show Full Review

Facebook

8/7/2017

Great customer service from start to finish! We felt welcomed. Terry Swann took very good care of us. We were able to leave with two cars that we wanted. Great atmosphere, everyone very friendly! Terry made sure everything was taken care of before we left to include my car, he had them redo some spots so that it looked spotless when I drove off. Highly recommended! Show Full Review

Google+

8/6/2017

Recently purchased Honda Pilot with Maxcy Lynn assisting. Great experience with everyone very responsive and helpful.

Google+

8/6/2017

No Review was provided.

Facebook

8/6/2017

It took my wife and I awhile to find the right dealership. We knew the car we wanted, but we were cautious about where to go. After reading the reviews of Vic Bailey Honda - we were set. Tommy was informative and very professional; he didn't make us feel pushed towards any direction - he was there to help. I highly recommend this dealership. If you want to buy a car, take a few moments to browse their inventory and give them a call. Show Full Review

Facebook

8/4/2017

great sales nick richardson. and justin finance thanks guys keep the good work

Google+

8/4/2017

No Review was provided.

Facebook

8/2/2017

I just bought a car from Vic Bailey Honda this past weekend. I am the proud new owner of a 2017 Honda HR-V. I had been on a car search for several months until visiting Vic Bailey Honda. I had the fortunate opportunity of having Mr. Terry Swan as my salesman. From the moment that I met him, I was comfortable with him. He was not pushy or arrogant and did not have any normal car salesman nasty traits that you expect when you are trying to purchase a new car. He was very helpful, knowledgeable and most of all patient. (I can be a little rough around the edges sometimes.) He took time with me and helped me find the best choice of a car for my budget. He even made arrangements to get exactly what I wanted from another dealership. The best part of this is that when I purchased my car, the color that I wanted was not available or so I thought. When I went to pick up my car on Monday, Mr. Terry Swan had been able to get me the color I wanted and surprised me with it! I could not be more pleased with the decision to visit Vic Bailey Honda. Thanks to all the staff who took such great care of me and my HR-V! I have already recommended them to several people. Show Full Review

Google+

8/2/2017

I traveled to every Honda dealership in the Upstate this weekend and Vic Bailey in Spartanburg offered the lowest prices on brand new Honda CR-Vs out of everyone around! I experienced wonderful customer service as soon as I walked in the door - they made me feel valued and welcome as a customer, and made my first time car buying process as easy as possible! Brian Pinkerton was excellent to work with! I highly recommend this dealership and will be returning with future business! Show Full Review

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

I had an excellent experience at Vic Bailey Honda here in Spartanburg SC. Everyone was nice and helpful. But a special thank you to MR. Brian for helping me find the right car and deal for me. Show Full Review

Google+

8/1/2017

Stephen, the service manager, was outstanding. He exceeded our highest expectations and stayed in constant contact, so we knew what was happening, throughout. Fantastic customer service! Show Full Review

Google+

8/1/2017

Earlier this week I brought my Honda CRV in because of an issue with my AC not working and Stephen was great about helping me and getting everything taken care of. Great service as always. Show Full Review

Google+

8/1/2017

No Review was provided.

Cars.com

7/31/2017

I had a very pleasant experience buying a 2017 Honda Accord Hybrid Touring. My salesman, Tommy Magaha, was very well informed & helped make the purchase a pleasant one. I have already recommended the dealership to a family member. Show Full Review

Facebook

7/30/2017

I traveled to every Honda dealership in the Upstate this weekend and Vic Bailey in Spartanburg offered the lowest prices on brand new Honda CR-Vs out of everyone around! I experienced wonderful customer service as soon as I walked in the door - they made me feel valued and welcome as a customer, and made my first time car buying process as easy as possible! Brian Pinkerton was excellent to work with! I highly recommend this dealership and will be returning with future business! Show Full Review

Google+

7/29/2017

Service department provided professional care in a timely manner for my airbag work, even though I didn't buy my vehicle from them and live too far away to become a regular maintenance customer. Show Full Review

Cars.com

7/28/2017

We brought the car in for a recall issue. They were able to fit us in almost immediately & we were in & out in an hour or so. Always satisfied with the service. Show Full Review

Cars.com

7/26/2017

Great service, even better deals! They got us in a car we love for the payment we were looking for!

Cars.com

7/26/2017

I would recommend to anyone. Trustworthy and friendly staff. I purchased my Odyssey several years ago. It is always a pleasant experience to take my car in for servicing. Show Full Review

DealerRater

7/26/2017

Vic Bailey gave me a deal on a Honda Civic SI that could not be matched at any other local Honda dealership. The salesman Bryan, even added some accessories free of charge. That was very much appreciated! I would do business with them again in the future. Show Full Review

Cars.com

7/25/2017

We had a problem with the windshield wipers not working on our new 2017 Honda Civic, and the repair was quick and thorough.

Google+

7/25/2017

First time purchasing a new car and John was awesome! Their no hassle price is the real deal!! I paid significantly less (let's just say at least 4 figures) for my 2017 Honda Civic Si than offers from other dealerships!! Service was great, fast, and professional! I have a good idea where our next new car will be from.... Show Full Review

Facebook

7/23/2017

Great people to buy a car from and great service department.

DealerRater

7/22/2017

Everyone was helpful, patient, polite and thorough. A very pleasant experience. So glad this dealership is in Spartanburg. Have bought several cars from Vic Bailey through the years. Show Full Review

Google+

7/22/2017

Service department provided professional care in a timely manner for my airbag work, even though I didn't buy my vehicle from them and live too far away to become a regular maintenance customer. Show Full Review

Google+

7/21/2017

No Review was provided.

Google+

7/20/2017

No Review was provided.

Cars.com

7/19/2017

The service was fast and friendly. The waiting area could be improved some.

DealerRater

7/19/2017

After I recall in my Honda- I went to get it serviced. Stephen was so great and very time efficient. He broke everything down for me so I could understand what was being done to my car! Love Vic Bailey Honda! Show Full Review

Cars.com

7/16/2017

They did amazing! Quick, friendly service! We always have a great experience here and will continue coming back for our servicing!

Google+

7/16/2017

No Review was provided.

DealerRater

7/15/2017

Vic Bailey has the best employees- their customer service is exceptional! I would recommend them to all my family and friends! Thank you and your employees!! Show Full Review

Edmunds.com - Service

7/15/2017

Vic Bailey Honda is a very professional dealership. The service on my 2017 Honda truck was great & everything that was done was explained in detail. Highly recommend their service department. Show Full Review

Edmunds.com - Service

7/15/2017

Rick (e-mail contact) set up a service schedule for me. Service advisor Stephen Bridges scheduled me in promptly and was very courteous and great on follow-up. Whomever did the service work (side window visor install and find/eliminate noise in right rear did a great job. Time taken was very reasonable. Overall a very good experience. Only down side is the distance from Belton to Sptg.. Wish the sales experience in the Anderson was as good as at Vic Baily's. Show Full Review

Edmunds.com - Service

7/13/2017

My experience with Vic Bailey Honda has been a very positive one from time of purchase to 1st normal maintenance. All involved where most helpful and professional. Thank you! Show Full Review

Google+

7/13/2017

No Review was provided.

Edmunds.com - Service

7/12/2017

Everyone was nice and very professional.

Google+

7/12/2017

No Review was provided.

Cars.com

7/9/2017

Came in for my first oil-change (which was free) since I bought my Honda HRV in December and had my tires rotated. Stephen in the Service Department was very nice and social and crossed path with John Carter (who sold me my car) in the waiting room - super great guy! Great experience! Show Full Review

Edmunds.com - Service

7/9/2017

From the moment I stepped foot in Honda they have been nothing short of amazing! I went in for my first routine oil change and found out that it was free! They were quick and considerate of the time frame I had. Such a welcoming atmosphere. I most definitely will continue my services here. Show Full Review

Google+

7/9/2017

Thorough. Nothing but the best. I visit this Vic Bailey instead of the Honda where I live in Greenville.

Cars.com

7/9/2017

Excellent customer service. Everything was explained to me, and I was in and out within a half hour.

Google+

7/8/2017

First time purchasing a new car and John was awesome! Their no hassle price is the real deal!! I paid significantly less (let's just say at least 4 figures) for my 2017 Honda Civic Si than offers from other dealerships!! Service was great, fast, and professional! I have a good idea where our next new car will be from.... Show Full Review

Google+

7/8/2017

Great. Knowledgeable and fast.

Google+

7/6/2017

No Review was provided.

Facebook

7/6/2017

No Review was provided.

Facebook

7/5/2017

Thanks to Cory for a great experience at Vic Bailey! He was a great person to work with and made sure we had everything we needed throughout our entire visit there. He made this car buying experience easy and complete in a timely manner. Also, thanks to Justin for all his help! Show Full Review

Cars.com

7/4/2017

Took my Honda for the airbag recall.....the service department was very prompt and courteous. They had answers for all the questions I had when I called and set up the appointment. Show Full Review

Google+

7/4/2017

No Review was provided.

Facebook

7/3/2017

My aunt and I went to the Vic Bailey Honda Dealership two days ago and before we walked in the door we were greeted by someone. John kiehl was the man that assisted us. I kinda of had and idea of what I wanted to look at because I looked at the online used inventory prior to arriving. John was very helpful, knowledgeable and didn't try to sway my into something I didn't want. My aunt and I was absolutely impressed by the friendly help we had received from John kiehl with the purchase of my (used) new car. It wasn't a hassle and the process went very smooth. John really spent a lot of time to ensure that I was completely happy with my purchase! I am a very satisfied customer and I'll definitely be sending people to John if they are in need of a vehicle. Show Full Review

Google+

7/1/2017

I have purchased 8 vehicles in the last 30 years from this establishment. Great people and Customer Service.

Google+

6/30/2017

No Review was provided.

Google+

6/30/2017

Bryan Pasley and the whole staff was great. I walked in knowing I was getting a deal and walked out feeling even better great transaction and no Hassel what so ever. Show Full Review

Edmunds.com - Service

6/29/2017

Stephen was great in the service department. I had previously been quoted a price for new tires that only included the cost of tire, not the alignment, tax, etc. I had shopped around with the incorrect final cost. Which was quite a difference. As a helpful suggestion when quoting cost everything should be included in the quote. Stephen was very helpful and understanding about the miscommunication and worked to make the situation right. Show Full Review

Google+

6/29/2017

Great place to buy a car. I bought my Civic at Vic Bailey 2 years ago and I just bought a CR-V. I worked with Mac and Corey and they both did a great job and they are the pinnacle of customer satisfaction. Everything was perfect. Show Full Review

Google+

6/29/2017

Where do I even start? I live in Ohio. Yes, Ohio. So why am I writing a review for a Honda dealership in South Carolina? Well, I'll tell you. I was looking into buying a new vehicle, and all the dealerships in my area were giving me the same "We can't budge on the price because of the high demand. We can't throw in any extras or give you any discounts either." Believe me, I tried... So, I kept searching online. (Check out CarGuru's. Trust me!) So I was searching all over the place, and I saw Vic Bailey Honda in Spartanburg, South Carolina advertising the EXACT same yeah, make, model, and color (exterior and interior), that I had been looking for. Not only did they have the car, but they have a "no hassle" price listed. It was nearly $4,000 less than what I found locally. I got ahold of John Carter, the Internet Sales Manager for Vic Bailey, and he was extremely helpful. Not only was the car more affordable, it came with additional features that the other dealerships didn't offer, such as a trunk mat, wheel locks, and splash guards. It doesn't sound like much, but when you start adding up out of pocket costs, it makes a huge difference. Within a matter of days, I was on a plane headed for South Carolina. The vehicle was everything I could have dreamed of. It also only had 24 miles on it. 24!!! The vehicles I had been looking at in Ohio were already reaching 100+! So I know other people had turned down the vehicle because of the ridiculous pricing too. John, along with everyone at Vic Bailey Honda made my car buying experience so easy. Did I mention this was my first time buying a car from a dealership? Yeah, I was expecting my first time to be one of those typical horror stories that you walk away from with regrets and a better understanding of what to do the second time around. This was the complete opposite. So yes, I flew to South Carolina, and John even picked me up from the airport! What other dealership are you going to find that is willing to go to that much trouble for a customer?? When it comes to buying my next car, you'd better believe that I'm going to keep this dealership in mind. With plane tickets and the cost of gas to get back to Ohio, I spent less than $400. Spending $400 to save $4,000 was one of the smartest car buying decisions I'll ever make. They even handled getting my out-of-state taxes added in to the final price so that I didn't get blind sided going in to my Ohio DMV to register the vehicle. If you know what you want, and Vic Bailey Honda has it in their inventory, I highly recommend checking them out. I'm no car buying expert, so I asked a LOT of questions, and they were patient and very respectful the entire time. Even though John knew I was pretty set on buying the car before I got there, he took the time to review the car with me very thoroughly, and even insisted that I test drove it to make sure this is what I wanted. There was no sort of "pushy salesmanship" going on. If anything, I was the pushy one just trying to buy it as soon as possible! John did everything he possibly could to make sure that I was confident in the vehicle and my decision before I left the dealership. He even brought the car under the awning when it started raining cats and dogs outside. He came back completely soaked, just so that I could be dry on my 8 hour drive home. Talk about dedication! This is what ALL car buying should look like. If you're in the area, or if you're from out of town, give them a call. I would do it all over again in a heart beat. Thank you John and Vic Bailey Honda for making this an experience I'll never forget! Show Full Review

Google+

6/28/2017

No Review was provided.

Google+

6/26/2017

No Review was provided.

Google+

6/26/2017

No Review was provided.

Google+

6/25/2017

No Review was provided.

Edmunds.com - Service

6/24/2017

Overall, an excellent rating from me. three things I would change: lower the volume of music try to shorten the time for an oil change (now 1 hour) and shortening the time for mounting two new tires and align (now 2 hours). Show Full Review

Edmunds.com - Service

6/23/2017

Stephen is an awesome service advisor. Always very respectful, honest, knowledgeable, . and courteous.

Facebook

6/23/2017

GREAT experience with Cory Rose- who came in on his day off to help us with our latest Honda purchase! This is our 4th Honda vehicle :) Very happy!!

Edmunds.com - Service

6/22/2017

Great Service! In general everyone was very nice! Will continue to get my car service there!

Google+

6/21/2017

Helpful staff..easy to see any car you want to see there without being stormed by workers.

Google+

6/21/2017

Easiest experience I've ever had purchasing a vehicle.

Google+

6/20/2017

we appreciated Shawn Crowell's great service!! Thanks!

Cars.com

6/19/2017

Brian did a great job putting us into the exact car we were looking for. Quickly, and without any hassles.

Cars.com

6/17/2017

I was in to get the oil changed in my 2007 Jeep and was greeted by everyone there. They where very friendly to me and got the job done in no time . I will be back with my vehicles. Thank You Show Full Review

Cars.com

6/17/2017

standard oil & tire service, great atmosphere & workers, attention to detail

Google+

6/17/2017

Shawn did an excellent job in the service department. Highly recommended.

Google+

6/15/2017

No Review was provided.

Cars.com

6/15/2017

We can eat from Anderson after being shut down by multiple dealerships who didn't want to work with us. I am so glad we found Vic Bailey. Nick truly worked with us from the very beginning. We got there and he had all our paperwork done and we were driving home in our new vehicle in less than an hour. I highly recommend this place! They didn't hassle us on unnecessary stuff & we told them what we could afford and they worked with us on our own terms. Thank you Vic Bailey Honda, we will be back for more business! Show Full Review

DealerRater

6/14/2017

Service was completed in efficient and professional manner. Appointment was easy to set-up. Service representative was wonderful to work with and handled every problem that developed. Show Full Review

Cars.com

6/14/2017

I was kept completely informed throughout the whole process.

Google+

6/13/2017

Great communication

Google+

6/13/2017

we appreciated Shawn Crowell's great service!! Thanks!

Google+

6/12/2017

No Review was provided.

Google+

6/10/2017

we appreciated Shawn Crowell's great service!! Thanks!

Cars.com

6/9/2017

EXCELLENT SERVICE FROM BEGINING TO END! TRULY PLEASED, THANK YOU GUYS!!!!!

Edmunds.com - Sales

6/9/2017

I saw this vehicle on line and called in and spoke with Maxcy Lynn. He was incredibly helpful with everything and made this whole process very stress free! Show Full Review

Edmunds.com - Service

6/9/2017

I was met within minutes of arriving and work performed in less time than I thought. Service personnel were very helpful. I would recommend them.

Google+

6/8/2017

They are the most honest service department i have ever seen. I drive 155 miles for them to just change oil and all maintance needs.Ask for Shawn

Cars.com

6/6/2017

Great place to purchase a new or used vehicle. Friendly, professional staff......

CarGurus

6/6/2017

I called the dealership and signed up for their price alerts. I just haven't had the time to go see the vehicle or talk to them directly. I think since I first looked at this FJ Cruiser online the price has decreased by at least $1000. The price is really good, but the mileage is high. I still hope to go see it in a few weeks. Show Full Review

Edmunds.com - Service

6/6/2017

The whole team is great. I have worked with a few of them and each person goes above and beyond to help me with my repairs.

Google+

6/6/2017

They got me checked out and on the road so I could make it home. Great service and great staff!

DealerRater

6/5/2017

Only needed routine oil change - service completed; appreciate the courtesy inspection and review of upcoming service needs. Courteous and efficient! Recommend for your Honda service needs! Show Full Review

CarGurus

6/5/2017

William emailed me as well as called. He was very professional as wellas polite and helpful.

Google+

6/3/2017

They are the most honest service department i have ever seen. I drive 155 miles for them to just change oil and all maintance needs.Ask for Shawn

Google+

6/2/2017

No Review was provided.

Cars.com

6/1/2017

The service department did a very fine job fixing my vehicle and they did it in a very short time.

Google+

5/31/2017

Nick was great. I couldn't sing his praises more. One night he even responded to my text for a price at 11:00PM. Which I lost track of time and was embarrassed when I realized what time it was. He was kind, honest, and didn't make me feel bad once about bugging him via text over the span of 2 or 3 weeks. Also I did a ton of research before buying my car to find the lowest price and these guys are the best. No games no gimmicks. No "special holiday flash sales" or "one time only" the price they gave me at the beginning of the month was the same at the end of the month, which was the most competitive one I received within a 500 mile radius of my home in North Carolina. Great work. Show Full Review

Google+

5/30/2017

Great place to buy a car. I bought my Civic at Vic Bailey 2 years ago and I just bought a CR-V. I worked with Mac and Corey and they both did a great job and they are the pinnacle of customer satisfaction. Everything was perfect. Show Full Review

Google+

5/29/2017

Just had a major repair to my Accord. Price was fair and was completed the next day. Thank you.

Google+

5/29/2017

We worked with Nicholas at Vic Bailey on our new vehicle. He was awesome to work with! Best price and did us good on our trade in. Our last dealership we purchased two vehicles from over the years and they would not offer us a realistic deal on a new vehicle. We are glad to be in the Vic Bailey family! Ask for Nic! Show Full Review

Cars.com

5/28/2017

Great Service!!! I am a repeat customer.. Have purchased 3 vehicles there since 2000.

Google+

5/28/2017

we appreciated Shawn Crowell's great service!! Thanks!

DealerRater

5/28/2017

The Service Tech was very thorough; I received great customer service; he gave me all options of service available without pressure to purchase anything other than what I had requested. Show Full Review

Google+

5/28/2017

No Review was provided.

DealerRater

5/27/2017

The service was done correctly, on time, price was what was quoted and a nice and clean waiting room and rest rooms. I drive from Waynesville NC to have my Honda Pilot serviced. Show Full Review

DealerRater

5/27/2017

I have had no problems any time I have had to go to the dealership. They are always very nice and willing to go out of their way to answer any questions or problems. One of the young men named Corey, was very nice and helpful. Not pushy and hounding like at other places. And Marcellus is great as well. Whenever I go by to look at a car or have a question I always try to see if they are there!! And I always recommend them to people. I believe it shouldn't be so stressful just to even look at a car or if you have a question and these to gentlemen make you feel right at home. Show Full Review

Google+

5/23/2017

VERY HELPFUL AND FRIENDLY PLACE TO GO FOR SERVICE. ALWAYS GET THE JOB DONE FAST!

Facebook

5/23/2017

Go see Marcellus! Awesome salesman and Vic Bailey has great prices.

Google+

5/22/2017

No Review was provided.

Google+

5/21/2017

Shaun was very professional and knowledgeable. It was a pleasure doing business with him at Vic Bailey.

Facebook

5/20/2017

Our family met Marcellus Simpson almost two years ago. When we just stopped in to look at some vehicles. He impressed us so much we said when it was time for our family to purchase a new/used vehicle we would come back to him to buy one from him. So after all this time, we finally got to come through with the promise. Marcellus and Tommy McGaha did a wonderful job assisting us. They showed so much patience and just did a all around great job! We would encourage everyone to come and see these gentleman if you are in the market of buying a vehicle. Thank you guys! The Ford Family Show Full Review

Google+

5/19/2017

We worked with Nicholas at Vic Bailey on our new vehicle. He was awesome to work with! Best price and did us good on our trade in. Our last dealership we purchased two vehicles from over the years and they would not offer us a realistic deal on a new vehicle. We are glad to be in the Vic Bailey family! Ask for Nic! Show Full Review

Google+

5/19/2017

Super clean great customer service. Work done in timely manner. Great mechanical service

Edmunds.com - Service

5/19/2017

Completely satisfied with one minor caviat. When installing new tires, you should wash off the soapy solution used to put the tires on the rims. Tires were dirty. Clean the tires and put a tire shine on them. This will demonstrate a commitment to excellence. Show Full Review

Facebook

5/18/2017

Service dept. was very friendly and helpful. This dept. should take pride in their employees.

Google+

5/18/2017

No Review was provided.

Edmunds.com - Service

5/17/2017

My daughter had a spoiler installed on her car. It looks great

Google+

5/17/2017

Vic Bailey Honda really has the best customer service. We are blessed to live so close, and thankful for the folks who work there!

Cars.com

5/14/2017

Very efficient handling of my visit. Steven did a great job addressing our needs.Services were clearly explained. Very satisfied.

Google+

5/13/2017

Shaun was very professional and knowledgeable. It was a pleasure doing business with him at Vic Bailey.

Google+

5/11/2017

Service was excellent and Nick is a great salesman. We loved the service we have gotten with Vic Bailey from the start.

Google+

5/11/2017

No Review was provided.

Facebook

5/11/2017

Can't thank Cory enough for being a stand up salemam! Went in to look at a car for my wife and he was honest and helped us out in every way he could. The transaction was super smooth and there were no problems whatsoever. Got a car in our budget that is still very nice! Thanks Cory! Show Full Review

DealerRater

5/10/2017

I hate purchasing new cars. Or, at least I did before I worked with Marcellas Simpson at Vic Bailey Honda. I needed a new car as my job requires a lot of driving. I went to Vic Bailey Honda two days before Christmas, met Marcellas Simpson, and purchased a 2017 Honda Accord on the spot. The experience could not have been easier, and I am completely impressed with the dealership. Marcellas is courteous and very knowledgeable; it is evident he loves his work and believes in Honda. I took my Accord in for an oil change a couple of days ago, and while we waited, my husband and I test drove a new Ridgeline. He went back to purchase it today! Show Full Review

Google+

5/10/2017

No Review was provided.

DealerRater

5/9/2017

Vic Bailey is committed to pinpointing the possibility of an excessive oil consumption problem for my 2010 CRV that was recalled and the warranty was extended for this repair. I am so grateful for their honoring this unfortunate situation. Show Full Review

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Facebook

5/8/2017

Just bought a used CR-V today. Mr. Rose was out salesman. He was very kind and competent !! I would recommend Mr, Rose and Vic Bailey Honda!

Cars.com

5/7/2017

Excellence service definitely taking my vehicle back next time.

Cars.com

5/6/2017

Brian Pinkerton did a great job expediting the process. We were in and out!

DealerRater

5/6/2017

Vic Bailey Honda has the most knowledgeable and friendly staff! From the moment you drive in you are quickly greeted by smiles and "how may I help you". I had my CR-V in for an oil change and tire rotation. I was told it would take one to two hours, but it was finished in just under an hour. Technician explained everything that was done in detail. Great service! Show Full Review

Facebook

5/6/2017

Terry Swann was great to work with at Vic Bailey Honda. Would definitely use him again to purchase another vehicle! He was very honest, professional, but also made it a very comfortable laid back experience and made sure we knew everything about the vehicle before we left! This was my 4th vehicle purchase with Vic Bailey Honda and they've all been great experiences! Show Full Review

Edmunds.com - Service

5/4/2017

Everyone did an excellent job

DealerRater

5/4/2017

Everyone was very friendly and pleasant. Everything was done on time and on budget. Scheduling was very easy. The only thing I wish you provided is a car wash with service. Show Full Review

DealerRater

5/4/2017

The customer leaves as if they are special guest. Every employee ask if they can help you regardless what depart you are in. The service depart. Is very clean with a warm welcome. Show Full Review

Facebook

5/3/2017

Best service for your Honda, no doubt. Cheerfully gave me a ride to work after I brought my car to the shop, picked me up at five. Called to let me know what they found and how much repairs would cost. Thanks Steven, Angel and the crew! Show Full Review

Facebook

4/28/2017

We absolutely love our 2017 Honda CRV CORY IS AMAZING!!! He worked so hard and got us our dream car and at an amazing affordable payment. We can't thank him enough! Cory should get an award for his excellent customer service before, during, and afterward. We will never go anywhere else! Thank you Cory Show Full Review

Google+

4/28/2017

Got a great deal!!

Facebook

4/26/2017

I was absolutely impressed by the incredible and friendly help I received from Tommy McGaha (and Cory Rose) with the purchase of my new car. Both guys went above and beyond to kindly explain features, answer all my MANY questions, and just made the whole purchase a very easy one. Tommy really spent a lot of time to ensure that I was completely happy with my purchase and made certain that everything was taken care of for me. I would definitely recommend him to anyone looking to purchase a Honda. Show Full Review

Google+

4/23/2017

No Review was provided.

CarGurus

4/18/2017

Good Experience.

DealerRater

4/18/2017

Good service he was very nice and I will always come there to get another car one day I love Vic Bailey Honda that's all I buy is Hondas

Facebook

4/14/2017

Just bought the new 2017 Honda CR-V EXL from Vic Bailey and can I just day that if you are looking for a car... Stop by and visit Brian Pinkerton! He really took the time to make sure I understood everything about my new car. He didn't mind my silly questions and set up me phone! Thank you Brian!! I love my new car!! The entire team at Vic Bailey is awesome! I've bought 3 cars from them and have been very pleased!! Show Full Review

Cars.com

4/12/2017

I was shopping prices and available cars with intent to purchase at the end of the month. I found 4 cars with what "I wanted" within 150 miles of my home. Spoke with John Carter at Vic Bailey Honda. John made everything very nice, kept it easy, real easy. He made me a fair deal. Better than I had found anywhere else. I really like that Vic Bailey ONLY adds mud guards and wheel locks, which are free. Most of the dealers around me add around $1,000 of "options" that I do not want and are way over priced. I must want till the end of the month for my money to mature so I can with draw without penalty. With a small deposit, John Carter at Vic Bailey Honda is holding the car for me. Looking forward to the 150 mile drive to meet John and get my new car. Show Full Review

CarGurus

4/11/2017

Nice car and had a good talk with the car manager. I told them what I could do and I guess it wasn't good enough for them. They never counter offered on my offer so I guess I will buy a car somewhere else Show Full Review

Facebook

4/9/2017

We visited the used car section, looking for a vehicle and were greeted by a pleasant young man who patiently allowed us to test drive and inspect our choice. At the end of the transaction we purchased a replacement auto. The young salesman was professionally dressed, friendly, respectful, and presented himself in a genuine manner. If I am in search of another vehicle anytime soon, Cory Rose will be the young man I will call. Thanks for your time Cory Rose! Show Full Review

Facebook

4/9/2017

@[131321187397954:Vic Bailey Honda Salesman: Paul G. Eberhart] was a stellar salesman. I knew when I walked in the door, I was talking to the right person when he introduced himself as Paul. He did not pressure me at any point to look at anything that I knew I wasn't interested in. He was laid back and personable, and made sure that I purchased the right car. I would recommend buying a car from Paul to anyone! Show Full Review

Facebook

4/8/2017

Cory Rose assisted my fiances family with excellent service in finding the perfect car. I couldn't have had a better expierence anywhere else! We're now the owners of a sweet little Kia Optima. Thanks, yall!!! Show Full Review

Facebook

4/8/2017

Cory Rose assisted my fiances family with excellent service in finding the perfect car. I couldn't have had a better expierence anywhere else! We're now the owners of a sweet little Kia Optima. Thanks, yall!!! Show Full Review

Facebook

4/5/2017

I went to the Vic Bailey Honda Dealership last week and as soon as I walked in I was greeted by someone. Paul Eberhart was the man that assisted me. I knew exactly what I wanted to look at because I looked at the online inventory prior to arriving. Paul was very helpful, knowledgeable and didn't try to sway my into something I didn't want (like many salesmen can do these days). I arrived at 12pm and by 2:30pm Paul had me signing paperwork for my New vehicle from their used inventory. It wasn't a hassle and the process went very smooth. I am a very satisfied customer and I'll definitely be sending people to Paul if they are in need of a vehicle. Show Full Review

Facebook

4/5/2017

Huge, huge shout out to Marcellus for getting my family and me into the perfect Odyssey today! We were very pleased with his friendly, professional attitude. I'm a returning Vic Bailey customer, and they did not disappoint today! Stop in and ask for him if you have questions, or wish to purchase, because he's definitely awesome! Show Full Review

Facebook

3/30/2017

I got a used Saturn Vue and love it.. Darryl was amazing to work with... would recommend this car lot and recommend Darryl to anyone... he was very helpful and will to work with us.. Show Full Review

Facebook

3/29/2017

Mark and Terri are absolutely the best guys ever to deal with when buying a car. They went above and beyond to help us get into a new Honda Oddessy. If your thinking about getting a new or used car these are definitely the guys to help you out. Show Full Review

Google+

3/29/2017

I had a wonderful car buying experience with Nick Richardson at the dealership. He called me back very quickly the day I inquired about the car and was very helpful in assisting me through the details of the car and helping me with the financing when I was buying the car. I would definitely buy another car from. The pricing as excellent. I just love the car!! Show Full Review

Google+

3/28/2017

I went to Vic Bailey Ford for an oil change on my Lincoln MKC. Not only did they greet me with a smile and change my oil, but they noticed an issue, ordered the part, and replaced it under warranty. Keep in mind, this is an issue I didn't even realize I had. They were awesome, and it is such a relief to be confident that my car is ready to roll! Show Full Review

Facebook

3/24/2017

No Review was provided.

Facebook

3/24/2017

No Review was provided.

Google+

3/24/2017

The guys in the Service Bay greeted me with professionalism and courtesy. They were able to help me almost immediately and seemed happy to do so. Thank you for making my trip to Vic Bailey worth it!! Show Full Review

Facebook

3/21/2017

Best experience at a dealership by far! Cory hooked us up with a 2017 Honda Civic Hatchback Sport. Great Customer Service from Cory!

Facebook

3/21/2017

Best experience at a dealership by far! Cory hooked us up with a 2017 Honda Civic Hatchback Sport. Great Customer Service from Cory!

Facebook

3/21/2017

Can't say enough about Shawn Crowell. From coasting into their service bay in a broken down car ,freaking out, to then being told, " no matter what we will get ya home"! Thank you for helping me stay calm so I could focus on my family! #vicbaileyhondaHASmyback Show Full Review

Google+

3/21/2017

The service people I spoke with were very nice and patient to answer my questions. My car was repaired timely and is running great.

Google+

3/21/2017

This experience was much better than the last time that I had to bring my car in for a recall. The customer service was great, and they had my car back to me very quickly. Show Full Review

Google+

3/21/2017

No Review was provided.

Facebook

3/20/2017

Brian Pinkerton helped us buy our new Honda. if you need a good salesman go in and ask for him he will do you right.

Facebook

3/18/2017

No Review was provided.

Facebook

3/18/2017

Marcellus was great! Would buy another vehicle from VB Honda and recommend to anyone

Google+

3/12/2017

No Review was provided.

Google+

3/10/2017

No Review was provided.

Edmunds.com - Service

3/9/2017

the guys at vic bailey are good folks do what they say and try to make everything right.

Edmunds.com - Service

3/9/2017

Terry did list the parts prices, but I forgot about labor prices which nearly doubled the amount I was expecting to pay.

Google+

3/8/2017

No Review was provided.

Google+

3/8/2017

No Review was provided.

Google+

3/8/2017

I had a wonderful car buying experience with Nick Richardson at the dealership. He called me back very quickly the day I inquired about the car and was very helpful in assisting me through the details of the car and helping me with the financing when I was buying the car. I would definitely buy another car from. The pricing as excellent. I just love the car!! Show Full Review

Cars.com

3/7/2017

Terry provided outstanding customer service! Going forward, we will drive to Spartanburg for all our service and/or sale needs. Thank you for making your customers feel like family! Show Full Review

Cars.com

3/7/2017

Just an overall great place to have your Honda serviced.

DealerRater

3/7/2017

Service was just great and fast. My wait wasn't very long and the waiting area was very nice and Comfortable. Everyone was very nice.

Google+

3/7/2017

Shawn always takes care of me when bringing my vehicle in for service. They always treat me right

CarGurus

3/5/2017

John Carter did a great job responding to my requests and was very accommodating.

Cars.com

3/3/2017

Stopped by on the way to work because my coolant was low. Even though I didn't buy the car there, they topped it off and I was on my way in less than 15 minutes. Great service. Show Full Review

Google+

3/3/2017

No Review was provided.

Google+

3/3/2017

No Review was provided.

DealerRater

3/2/2017

we had a great salesman,Brian pinkerton handled all our needs and for a fair price. always willing to help got us in and out pretty quick and had exactly what we wanted Show Full Review

Google+

3/2/2017

No Review was provided.

Facebook

3/2/2017

I take all my hondas here for parts and service never had issues and always prompt and quick.

Google+

3/1/2017

This experience was much better than the last time that I had to bring my car in for a recall. The customer service was great, and they had my car back to me very quickly. Show Full Review

Google+

3/1/2017

No Review was provided.

Google+

2/28/2017

The service people I spoke with were very nice and patient to answer my questions. My car was repaired timely and is running great.

Facebook

2/27/2017

Thanks to Marcellus, I had a great car buying experience today. Very low stress! I highly recommend him! Thanks again!

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Cars.com

2/23/2017

Excellent service, detailed about length of time required to complete service.

Facebook

2/23/2017

Even at 7am they have the biggest smiles and are waiting to serve you! They are very knowledgeable and will take care of all your needs. Today they found a nail in my tire that I never would've seen, and I was just in for an oil change. Show Full Review

Google+

2/23/2017

Efficient, friendly staff. Work completed on time, no problems.

Cars.com

2/22/2017

In and out as usual. One of the best service departments around!!

Cars.com

2/22/2017

Honda did an awesome job at servicing my vehicle. Honda's employees where enthusiastic about helping me and answering all my questions. I would definetly recommend this Honda to everyone. Show Full Review

Facebook

2/22/2017

Took my wife's car today for a service and to have "paint chipping" looked at. The dealership will have their paint guy fix it and absorb the cost since Honda wouldn't fix it. Wouldn't go anywhere else to buy because they take care of their customers. Show Full Review

Google+

2/21/2017

Courteous, fast and easy to understand/eager to help me understand.

Google+

2/18/2017

Excellent service and value while buying a pre-owned minivan recently.

Google+

2/18/2017

They have good inventory of certified cars.No hassel price.Great staff. No more words to say its a great experience

DealerRater

2/17/2017

Great job in good time. The staff and courtesy ride is a bonus to having my car serviced there. Alway a good experience. Thanks for great service!

Google+

2/17/2017

No Review was provided.

Google+

2/17/2017

No Review was provided.

Google+

2/17/2017

No Review was provided.

Google+

2/16/2017

Fast and friendly service.

Google+

2/16/2017

Maxcy Lynn helped us with purchasing our 2017 Honda Pilot. Car shopping has always been a stressful task due to high pressure sales force, but not this time! Maxcy was professional, extremely helpful and was not high pressure at all. He made it a great experience. Thanks Maxcy and Vic Bailey Honda. We will be back when we need our next Honda! Show Full Review

Google+

2/15/2017

Went in for a pre-purchase inspection and they were great.

Google+

2/15/2017

Always enjoy coming to the service dept of Honda. Chris is always friendly, informative and helpful.

Google+

2/15/2017

Got in and got out quickly. Service Rep was friendly and knowledgeable about car.

Facebook

2/14/2017

Marcellus at Vic Bailey was awesome to work with. He's professional, fun to work with, and honest. He's very knowledgeable about Hondas as he worked in the service department for years prior to sales, so he really knows the cars inside and out. I live in Asheville NC but felt I wasn't getting what I needed at the local Honda dealership here so I reached out to all of the dealerships in the area and Marcellus was by far the easiest to work with and offered me the best deal. He was attentive and kept me in the loop the whole time as he worked to get me the exact car I wanted. I highly recommend him and Vic Bailey! Show Full Review

CarGurus

2/13/2017

Awesome!

Facebook

2/11/2017

I decided to buy a car of my own and I wanted to stick with a Honda. I loved the Honda CRV I was driving but I wanted something smaller, something newer and something that was mine. When I drove up on the lot, Cory Rose greeted me, and really made sure he understood what I wanted! I would highly recommend Cory to anyone, especially those buying for the first time! Show Full Review

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

DealerRater

2/9/2017

Quick, expert, and friendly service from everyone . We were quickly greeted and instructed where to bring vehicle in. Waiting area and restrooms were clean and comfortable. Vehicle was quickly serviced and conveniently parked. Staff was friendly and knowledgeable Show Full Review

Google+

2/9/2017

Great service at a great price!

Cars.com

2/8/2017

Service was great. Had to wait a little longer than expected due to wrong part.

Google+

2/8/2017

Customer-friendly, timely, and helped know what to expect up ahead with future services needed.

DealerRater

2/7/2017

They were quick to diagnose the problem and very hospital. They were not able to finish the repair the same day but were willing to lend me a car while they finished the repair. Show Full Review

Google+

2/7/2017

Great dealership. Get all my oil changing supplies here. Nice staff.

Cars.com

2/4/2017

Service was fast and efficient, staff is friendly as always. Thanks to the staff!

Google+

2/3/2017

Fast and efficient

Cars.com

1/31/2017

Fair price and friendly sales personnel: Good Friendly buying experience:

Facebook

1/31/2017

Want a painless and pleasant car buying experience then Vic Bailey is where you want to go. Ask for Tommy McGaha he is !!! Thank you Tommy for going above and beyond to make sure we were taken care of. Show Full Review

Google+

1/29/2017

We went to look at a car we had seen online and arrived to find it had just been sold. No worries! Salesman Nick allowed us to look around at other cars available for purchase and was helpful and informative without being pushy in any way. We are beyond happy with the car we purchased, feel extremely confident because it was Honda certified, and absolutely feel we can contact Nick or anyone else at Vic Bailey should we have any questions or concerns. I would strongly recommend Vic Bailey to anyone looking for a new or used vehicle--we have purchased three times from this dealership and have been pleased each time with our experience. They make car buying as pleasurable as it can possibly be! Show Full Review

Google+

1/28/2017

We went to look at a car we had seen online and arrived to find it had just been sold. No worries! Salesman Nick allowed us to look around at other cars available for purchase and was helpful and informative without being pushy in any way. We are beyond happy with the car we purchased, feel extremely confident because it was Honda certified, and absolutely feel we can contact Nick or anyone else at Vic Bailey should we have any questions or concerns. I would strongly recommend Vic Bailey to anyone looking for a new or used vehicle--we have purchased three times from this dealership and have been pleased each time with our experience. They make car buying as pleasurable as it can possibly be! Show Full Review

DealerRater

1/28/2017

Everything was great. Wait was about 1:15. Could have been faster but that is the time that I was told. Friendly, efficient, good waiting room

Facebook

1/26/2017

The service advisor Stephen Bridges was great. He went above and beyond to make sure I knew exactly what was being done to my car. He suggested items but wasn't at all pushy. I used Dick Brooks Honda for a long time but thanks to Stephen and his wonderful assistance I will be returning to Vic Bailey for my future needs. Show Full Review

DealerRater

1/26/2017

My sales man Cody Rose was great to work with. He was very helpful and knowledgeable and made the entire experience easy. Many thanks for the help on my daughters 1st car. Show Full Review

DealerRater

1/24/2017

As always wonderful :) more friendly and understand my need and cars need. I have recommended even my colleagues and friends and they are pretty happy about the service. Show Full Review

Facebook

1/22/2017

I SAW A TRUCK ONLINE AT VIC BAILEY HONDA THAT I WAS INTERESTED IN.MY WIFE HAS A HONDA CRV FROM VIC BAILEY AND SHE HAS BEEN TREATED VERY GOOD THERE.I MET TOMMY MCGAHA AND TOOK A RIDE IN THE TRUCK AND LIKED IT SO I BOUGHT IT.TOMMY WAS VERY PROFESSIONAL AND TREATED ME LIKE FAMILY.SEE TOMMY MCGAHA AND TELL HIM FRED BROWN SENT YOU. Show Full Review

DealerRater

1/21/2017

The service was not long it take about an hour that was good enough for me but everyone was friendly and the service was fast

DealerRater

1/21/2017

Vic Bailey Honda had great service and do an amazing job! They had my car finished with in 2 hours when I told them they had all day to get it done. It was a great experience and will be going back! Show Full Review

Google+

1/21/2017

Wonderful experience! Justin Rodgers really took his time to help me and my husband buy our car and was very patient with all of our questions! Definitely recommend him he is awesome!! Show Full Review

Google+

1/21/2017

I was in the market for the new Honda CRV 2017 but was only interested in the molten lava color. My Honda sales rep Nicholas Richardson was very helpful and kept me informed the entire time. Luckily, it was found and now I am the owner of the beautiful red Honda CRV . He even delivered it to my home. I call that great service! Show Full Review

Google+

1/21/2017

I was in the market for the new Honda CRV 2017 but was only interested in the molten lava color. My Honda sales rep Nicholas Richardson was very helpful and kept me informed the entire time. Luckily, it was found and now I am the owner of the beautiful red Honda CRV . He even delivered it to my home. I call that great service! Show Full Review

Google+

1/21/2017

No Review was provided.

Google+

1/21/2017

No Review was provided.

Google+

1/20/2017

Steven Bridges is the best all-around customer service rep I've dealt with to date.

Google+

1/20/2017

No Review was provided.

Google+

1/19/2017

No Review was provided.

Facebook

1/18/2017

Had a great, easy, enjoyable car buying experience! Special thanks to Terry Swann for all his help getting us in our dream car- a 2017 Honda Accord Sport! Highly recommended! Show Full Review

Google+

1/18/2017

No Review was provided.

Facebook

1/18/2017

Outstanding Service at Vic Bailey! Stephen Bridges did a super job taking care of my appointment and keeping me informed of my vehicle status during my scheduled checkup! See you agin! Show Full Review

DealerRater

1/17/2017

I came in stressed because I wasn't sure if something was wrong with my car. And also worried that if something was wrong how I would get to work the next day. But when I arrived I was helped quickly and given my loaner car. Luckily nothing was wrong and I had my car back within a few hours! Show Full Review

DealerRater

1/17/2017

Service department treated me good. They were very nice and done everything in a respected time .Shawn kept me informed of what was going to be done to car and time frame it take and informed they would be no cost to me. Show Full Review

Google+

1/17/2017

Fast and efficient

Facebook

1/17/2017

Cory is the man you want to see! I came in and was expecting this to be like my last experience buying a car (which was bad). I was wrong. I laid out exactly what I wanted when we sat down. Cory was awesome, patient and met my demands. He worked really hard in getting me in my brand spanking new Honda Civic. Overall my car buying experience was an A++! Thank you Cory for being an awesome salesperson and helping me out! Show Full Review

Google+

1/8/2017

No Review was provided.

DealerRater

1/7/2017

The service dept. went above and beyond what I expected. They are definitely there to please the customer. I live about 45 minutes away and could go locally to get my car serviced but prefer the excellent treatment I receive at Vic Bailey Honda. It is well worth the drive. Show Full Review

Facebook

1/7/2017

Check in was easy. Everyone very friendly. Car was ready when they said it would be.

DealerRater

1/6/2017

From start to finish, a great experience. Very professional staff!! Sales Team led me to just the car I was looking for. Thank you for the great service!! Show Full Review

DealerRater

1/4/2017

They work to find the CR-V with the features that my wife wanted. My wife and I were very pleased with the shopping experience

Edmunds.com - Service

1/3/2017

Very happy with my experience. Sean was very helpful and knowledgeable.

Edmunds.com - Sales

1/2/2017

Seamless transaction with the help of James Crane and Tommy McGaha. Found a 2012 Civic I wanted for my daughter around noon and worked with James and Tommy for about an hour via phone and email. We very quickly came to terms on a fair deal and within an hour I drove off the lot to add to my collection (3) of Hondas from Vic Bailey. Show Full Review

DealerRater

1/2/2017

My son, Connor, actually picked his car out before I arrived at the lot. We have had nothing but EXCELLENT Customer Service!!!!! I would recommend this dealership to anyone looking for a Honda or other!!!! Show Full Review

DealerRater

1/2/2017

Greeted by very friendly floor manager. No hoops to jump through. Very straightforward. Recommend Brian Pinkerton as Sales Person. Very pleased, very pleased with whole Dealership. Show Full Review

DealerRater

1/2/2017

Buying a car has never been this easy or enjoyable! Everyone was so nice and made this experience the best that we have had when buying a car!

Google+

1/2/2017

No Review was provided.

Google+

1/2/2017

No Review was provided.

Facebook

1/1/2017

We were serching online for a high quality, affordable SUV and connected with Justin Rogers at Vic Bailey Honda after requesting a TrueCar price quote on a 2016 Honda CRV-EXL. Justin worked up an attractive deal using their "NO HASSLE PRICING" on the model we wanted and even came in on his day off to personally handle our purchase. Now we have a beautiful black pearl Honda CRV-EXL and a monthly payment we can afford. Good experience all around. Show Full Review

Google+

1/1/2017

Very professional and hassle free!

Google+

1/1/2017

I was able to get an appointment for required airbag recall service almost immediately, the staff was friendly and efficient, the service was completed earlier than the estimated time, and I was even given a free loaner to drive for the afternoon. Show Full Review

Google+

1/1/2017

Saved me because I was in route to the mountains and had an accident that destroyed my tire. The Highway Patrol directed me there. It was almost 5 pm, and their late service hours enabled me to be able to get it fixed and move on. My only complaint is that they didn't dispose of the tire. But considering how helpful and reasonable they were, no problem. Show Full Review

Google+

12/31/2016

No Review was provided.

Google+

12/31/2016

No Review was provided.

Facebook

12/30/2016

No Review was provided.

Facebook

12/28/2016

The entire experience at Vic Bailey Honda from start to finish was what car buying should be. We first visited the dealership a week ago. Cory Rose greeted us and invited us to look around the lot. We felt no pressure from him or the other sales consultants while we were there. We approached Cory to ask if we could test drive a Honda Pilot. After the test drive we wanted to see if the vehicle we were purchasing could accomodate two car seats and still have access to the 3rd row. Cory spent alot of time with us until we were satisfied it could accomodate our needs. We tested many of the features and discussed the finer points of the vehicle, but we were not ready to make a decision that day. There was no high pressure sales pitch to get us to buy something that day. We followed up with him a week later and negotiated a price for one of the vehicles. When we arrived on the lot, the price still stood and didn't budge a penny! No bait and switch and no unexpected hidden fees! Highly recommend Cory Rose and Vic Bailey Honda for anyone looking to get a great deal and a stress free car shopping experience. Show Full Review

Facebook

12/26/2016

This was a very good experience in car buying! Very knowledgeable sales associates who were eager to assist and make this purchase as quick and painless as possible. (Thanks to Darryl Crockett and Maxy Lynn). There is a very professional environment and a friendly staff! Good job and thanks! Show Full Review

Google+

12/25/2016

Great experience! Sales staff was awesome! Best price with no haggling! Would definitely recommend this dealership and our salesman John Carter.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

Wonderful experience! Justin Rodgers really took his time to help me and my husband buy our car and was very patient with all of our questions! Definitely recommend him he is awesome!! Show Full Review

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

No Review was provided.

Facebook

12/23/2016

No Review was provided.

CarGurus

12/22/2016

Very good experience. The salesman,"John Carter" was quick to respond, answered all my questions and made the sale quick and easy. Very happy all around. FYI, I drove over 130 miles to purchase this car. That's how impressed with Vic Bailey Honda I was. Show Full Review

Google+

12/21/2016

Whole process was easy - from the website to the sales team to the service reps - everyone was knowledgeable, courteous, and friendly. They had exactly what I wanted, gave me a realistic amount on my trade in, and I drove it off the lot. This is the second car we have purchased there - very, very happy with them! Show Full Review

Google+

12/21/2016

I have been a Honda owner for close to 20 years and have had nothing but good experiences with the vehicle quality and service. Vic Bailey Honda service department went above and beyond to help us with our vehicle, and it wasn't even a Honda! My husband's vehicle is from another maker, and we weren't getting anywhere with their service department to trouble shoot an issue. We have a game plan now for our non Honda, and with Stephen and Phillip's (service technician) help, we are working to resolve with the maker service department. If that doesn't work, we likely be proud owners of two Hondas!I really, really appreciate Stephen's professionalism, follow up and above and beyond help! He's one of a kind and has always helped us with any issue, Honda or not - and that is the key to getting and keeping customers! I hope he is as appreciated by Vic Bailey as he is by our family!! Show Full Review

Google+

12/21/2016

We were very pleased with the salesman (Tommy McGaha). He did an excellent job explaining the details of the vehicle operations and warranty. The price was very reasonable...one reason we came all the way from Greenwood to your dealership. Had great recommendations from others that had purchased vehicles from you. Thanks...Max and Sandy Warner Show Full Review

Google+

12/21/2016

Overall great experience! Friendly and easy to buy from. Used car had some minor faults but nothing that couldn't be fixed in the AutoZone parking lot. Show Full Review

Google+

12/20/2016

Great experience all around - sales, finance, and service departments all exceed expectations.

Google+

12/20/2016

I had a minor tire issue, and they took care of it quickly!

Google+

12/20/2016

No Review was provided.

Google+

12/20/2016

No Review was provided.

Edmunds.com - Service

12/14/2016

I drove in with no appointment but was greeted warmly and with enthusiasm. The work was accomplished in a timely manner without any hard sell to add cost to the bill. Terrance was professional without being short with me, knowledgeable without trying to jack up the bill and seemed to care about me as a customer. Very rare now days. I will definitely return Show Full Review

Google+

12/12/2016

Went to Vic Bailey Honda and bought a new 2016 Honda Pilot EX-L RES! In 2014 I bought a new Accord EX-L from a salesperson (will not name Him, his first name starts with a "B") he was horrible and showed some disrespect to me but the car sold itself not the salesperson! This Year, met a nice gentle salesperson called Marcellus and another guy called Mac. Overall had the greatest experience with these two guys, especially Marcellus he made me change my perception about Vic Bailey's Sales people. Show Full Review

Google+

12/11/2016

No Review was provided.

Google+

12/10/2016

Steven wad fabulous. Overall great experience. Very knowledgeable!

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

I really was please with the service the employees was very friendly and helpful the wait time was also excellent. I will bring my car back. Debra Poteat. Show Full Review

Google+

12/9/2016

Great service, Norma Finger always helpful

DealerRater

12/8/2016

Very honest and pleasant employees. Steven Bridges is the best! I have the same great service every year and feel completely confident that I am getting the best service, best quality and best prices in Spartanburg, SC Show Full Review

DealerRater

12/8/2016

Fast and friendly service, answered my questions. Came in off the road without an appt they got me in right away. A great job was done by all

Edmunds.com - Service

12/8/2016

Terry did a great job , and I will be coming back again!

DealerRater

12/7/2016

I continue to have my car serviced at Vic Bailey for one reason alone: Steven Bridges. I trust him and know that he will go out of his way to do what I need to have done in a timely and complete manner. Show Full Review

Google+

12/7/2016

Timely, accurate, professional...what more can I ask for!!!!

Facebook

12/4/2016

No Review was provided.

Google+

12/4/2016

No Review was provided.

DealerRater

12/3/2016

I had knowledgeable salesman,very friendly,an not pushy at all.never been car lot that i felt i made decision myself.wasn't rushed,fast service,an nothing bad say at all! Show Full Review

Google+

12/3/2016

I couldn't be any happier with the way things turned out. Was not expecting to drive out with a 2016 civic at all. Services was amazing and professional. Thanks tommy and Honda dealership Show Full Review

Google+

12/3/2016

No Review was provided.

Google+

12/3/2016

Great service! Came in for the workup (oil change, tire rotation, fluid replacement, etc) and was expecting a 3 hour service. Sean got me out in only 1 hour! Bravo. Show Full Review

CarGurus

12/2/2016

The car was sold,very fast response on letting me know, I was asked was there anything else that I interested in

Facebook

12/1/2016

I had the most amazing experience at Vic Bailey about a week ago. I was driving down from Pennsylvania with my dad's truck after my car broke down. I knew I didn't have any time to purchase a car for weeks, so I called Vic Bailey on my 10 hour drive and talked to Cory. He was awesome! We did everything over the phone and by the time I showed up that night (they stayed open an extra 40 minutes after closing to wait for me) I only had to sign a few papers and the car was waiting for me out front! I didn't feel pressured or rushed like i've felt with other dealerships. I'll recommend everyone to Vic Bailey! Show Full Review

Google+

12/1/2016

Nick Richardson and I e-mailed and spoke on the phone for about 3 weeks about a vehicle I saw on the lot via internet. He understood my needs, price range and the fact I was from out of town and did not want to waste trip to Spartanburg, SC.We meet, sealed the deal and he even knew my roommate from my freshman year of college, small world right! Great experience, even for car buying. Show Full Review

DealerRater

11/30/2016

Completely satisfied with all that Vic Bailey Honda does! Chip Foster and his group always provides great service and genuine attention to detail. Very happy with our vehicle. Show Full Review

Google+

11/30/2016

No Review was provided.

Google+

11/30/2016

No Review was provided.

Edmunds.com - Sales

11/29/2016

Justin Rogers was a great dealer to work with. He was very warm and friendly from the start. When the dealership didn't have the car we had wanted to buy he was very accommodating and brought the car from a different Honda dealership to Spartanburg. He was very knowledgeable about the different features and very helpful with answering our questions. Great car buying experience. Show Full Review

DealerRater

11/29/2016

I came in to purchase a vehicle after I got off work and signed all the paperwork before I needed to leave for my next job. Thank you for making this sale so easy and quick! We'd originally gone to purchase a vehicle at the Greer Honda dealer, but the wildfire smoke in the area triggered an asthma attack and had to leave. We decided to go to a dealer a bit further away from the smoke and we were glad that we did. Show Full Review

DealerRater

11/29/2016

I have never owned a Honda, but had a great experience at this dealership. The salesman was very patient and knowledgeable and not high pressure. I purchased a Certified Honda pre-owned vehicle and the salesman said to call if there were any issues and they would take care of it. Great service! Show Full Review

Edmunds.com - Service

11/28/2016

Great service. Free windshield wipers are a great plus. And I was offered donuts.

CarGurus

11/27/2016

Very prompt. Provided additional photos and info. Very good responses.

Facebook

11/26/2016

Brian Pickerton was a joy to work with, very professional, and really cared that we got the vehicle exactly the way we wanted it. And not only that it took a very short amount of time to get all the paperwork complete. We also are from out of town and had a special circumstances that they completely worked around and bend over backwards to make this transaction go as smooth as possible. Thank you so much to everyone at Vic Bailey Honda in Spartanburg South Carolina. Show Full Review

Facebook

11/25/2016

I live 4 hours away near Myrtle Beach. I found the car that I wanted online and contacted them via the internet. I was put in touch with John Carter. I'm all about communicating via text and email as it's difficult to be on the phone a lot because of work. John was excellent in communicating with me, mostly by text. Asking questions, sending pictures, etc. Since I was a distance away, I was hoping to be able to get a deal done without having to drive the 4 hours and not knowing if I'd come home with the car or not. I had been through this with other dealers only to make the trip and everything changes from what they promised. This was not the case. When I arrived, John was not able to be there but Nick was there and he had all of the numbers exactly as we had discussed. I drove the car, they drove mine and soon we were all set. At the last minute I even had a change in financing and they were great in making the change quick and easy. The whole staff that we met while there were extra friendly and helpful. Sometimes you have to travel to find a deal and that part can be easy. To find a deal and be treated with first class service and ease of transaction, that takes extra special effort and Vic Bailey Honda surely delivered! Thank you for making this a great purchase! Show Full Review

Facebook

11/20/2016

No Review was provided.

Facebook

11/20/2016

I purchased my car late September 2016. I started the process in August. But everywhere I went wanted me to purchase what they wanted for me and did not want to use my bank auto loan. One even told me that it would not hurt my credit score if they did another inquiry (lies). When I went to Vic Bailey Honda, I told Corey Rose what I wanted and he took me to cars that had those features. The process was the best I have every had!!!!!!!!!!! I recently returned to Vic Bailey Honda for my first FREE oil change. Everyone was polite and provided information I needed to make sure my car ran effectively and efficiently. When I am ready for my SUV, I will be returning to Vic Bailey Honda. Thanks Vic Bailey Honda!!!!! Show Full Review

DealerRater

11/19/2016

Warranty work done in one day and I was given a loaner car to drive while they worked on it. It was done at no cost to me

Google+

11/18/2016

wonderful experience, minimal wait time for oil change & tire rotation, shown how to preset radio channels, charges as told before work done. Excellent service. Show Full Review

Edmunds.com - Service

11/17/2016

time limited here w/ review but excellent all the way around. Thanks everyone!

Edmunds.com - Sales

11/15/2016

Kevin Garrett is a sweetheart!!! Loved dealing with him Saturday!

Google+

11/15/2016

Whole process was easy - from the website to the sales team to the service reps - everyone was knowledgeable, courteous, and friendly. They had exactly what I wanted, gave me a realistic amount on my trade in, and I drove it off the lot. This is the second car we have purchased there - very, very happy with them! Show Full Review

DealerRater

11/14/2016

Tommy McGaha is one of the most knowledgeable and personable salesmen I have met in a long time. He thoroughly explained every detail, even to the smallest, of the car during our test drive and left no question unanswered. After his explanation of all the features of the new car I had no problems navigating the vehicle without trepidation. I couldn't be more pleased with my purchase and am thoroughly enjoying my new car Show Full Review

DealerRater

11/13/2016

Would buy another car from this dealers. Felt I was treated fairly and got a fair on both my trade in and my new car.

Google+

11/13/2016

No Review was provided.

Edmunds.com - Sales

11/12/2016

we had a great buying experience with Justin. He did a great job and even came in on his day off to accommodate my schedule

Google+

11/11/2016

No Review was provided.

Google+

11/10/2016

No Review was provided.

Google+

11/10/2016

We always receive excellent service on our 2006 Honda Element and would not have it serviced anywhere else. Everything from simple oil changes to maintenance requirements are completed in a timely manner. Inspection results are explained in a professional and honest manner, and we never feel pressured. Thank you, all, in the service department!!We especially commend Terry Sanchez-Lewis for the best service advisor at Vic Bailey Honda. His attention to detail and actually listening to and resolving to customer concerns should be rewarded!!THANK YOU, TERRY!! Show Full Review

Google+

11/8/2016

No Review was provided.

DealerRater

11/7/2016

My first service experience was Saturday ... was my first service for my new Honda Fit. Prompt service and the cost was less than I expected. I did not have an appointment. Show Full Review

Edmunds.com - Sales

11/7/2016

I had amazing service. Justin, the internet sales manager, really helped me out a lot. He got me and amazing deal and the staff was very helpful with everything. I am definitely recommending Vic Bailey to everyone! :) Show Full Review

Google+

11/6/2016

No Review was provided.

CarGurus

11/4/2016

Excellent visit - Very impress with staff. I was there late on Saturday and could not have a better experience. One thing about you are not overlooked. Show Full Review

Google+

11/2/2016

Our experience was fantastic, from start to finish. Our salesman, Justin, was friendly, honest, and knowledgeable about the selection of cars. He quickly arranged us a test drive in exactly the car we wanted, and got it inspected and ready for delivery in just a couple of hours. Everyone we encountered was friendly, the place was clean, and the entire experience was very low-stress. Show Full Review

Google+

11/2/2016

No Review was provided.

Edmunds.com - Sales

11/1/2016

I am new to the area I visited Vic Bailey a couple of times looking for an suv to fit my needs. Brian Pinkerton is a genuinely nice guy but beyond that he listens!. He asked questions and quickly figured out what I needed in a vehicle. He above all else was respectful to me and my daughter. Brian made the process less intimidating and easier than others that the first question they ask me is "what color I want". It is a busy dealership and there were employees helping all over. The thing that struck me is everyone seemed to be happy upbeat and enjoy each other. Purchasing a vehicle is a big commitment. The sales people a Vic Bailey understand that and want to make sure that they are servicing your needs now and in the future. Show Full Review

Facebook

11/1/2016

So far so good. Terry hooked me up with a 2015 Civic within a couple of hours. All I had to do is tell the man what I wanted and he provided. Terry is the epitome of a salesman. He sets the standard to follow. Show Full Review

Google+

11/1/2016

No Review was provided.

Facebook

10/30/2016

Made my new car purchase easy!! Highly recommend this dealership for new car purchase.

Google+

10/30/2016

I drive over 50 miles to this dealership with another closer to me. Unlike another dealer service I have used, Vic Bailey has always treated this widowed, elderly(?) female courteously and as intelligent and not just a deep pocket to tap. I was told they would check my car out while it was in for recall service, but I was not greeted with a long list of things that needed addressing. Instead, I was told that my 11 year old CRV was good to go after replacing the passenger airbag--a tribute to the Honda brand and my local mechanic who keeps me road ready. THANK YOU STEVE AND VIC BAILEY! Show Full Review

Google+

10/30/2016

No Review was provided.

DealerRater

10/29/2016

Service was fast and additional service needed was explained to me in detail. After it was discussed I agreed to have the service done at the dealership Show Full Review

Google+

10/29/2016

The experience at Vic Bailey was very good this time around. New owner of a pre-owned Honda from another seller. Was promised my vehicle in 2 hours, but service was completed in a little over 1 hour, and at a lower cost than initially quoted. This experience will bring me back to Vic Bailey. Keep up the good work! Show Full Review

DealerRater

10/28/2016

Fast service. Fixed tires with no problems and installed new mats. Explained everything that was done. Everyone was very friendly and helpful even to the point of helping me with my disabled husband who was with me and parked the car where we had easy access to get him back in the car. Thank you to all. Show Full Review

Google+

10/28/2016

I am very pleased with the service I received on my CR-V.

Google+

10/28/2016

No Review was provided.

Google+

10/27/2016

No Review was provided.

Google+

10/25/2016

Sean, in the service area, was one of the most proficient professionals I've dealt with concerning a vehicle. He is a tremendous asset to Vic Bailey Honda, and I wish I was closer to Spartanburg to utilize the dealership more often. Thanks for your prompt and courteous service to an out of state, drop in customer! Show Full Review

Google+

10/25/2016

It was good service and I rate him as a 10 and his name is Justin Rogers. Thank you again for your hard work I love my 2017 Honda Accord. Thank you.

Google+

10/24/2016

Second car we have bought from Vic Bailey Honda. Could not ask for a better buying experience. No pressure sales. I highly recommend this dealership to anyone looking for their next car. Show Full Review

DealerRater

10/23/2016

Great experience, everyone was friendly and they took care of me in a short time frame, I would recommend Vic Bailey's service to anyone.

Google+

10/23/2016

No Review was provided.

Facebook

10/22/2016

No Review was provided.

Facebook

10/22/2016

No Review was provided.

DealerRater

10/22/2016

I was very pleased with the quality of service that I received. Very professional. I was mpressed with the short period of time it took to fix my car. Show Full Review

Facebook

10/21/2016

My car buying experience was a very easy process with Nick Richardson. He went above and beyond expectation. Thanks so much for helping me through this process. Show Full Review

DealerRater

10/21/2016

I liked how Marcellus stayed past closing hours to let us test drive. Giving my daughter a big balloon was also very cool. I wish the APR was lower than 2.9%, but oh well, still not too bad.i"ll tell my friends about this place. Show Full Review

DealerRater

10/21/2016

I was pleased with the service and personal that handled it for me. The waiting area was clean and comfortable. I would recommend Vic Bailey Honda to others. Show Full Review

Facebook

10/20/2016

No Review was provided.

DealerRater

10/18/2016

Everyone was super friendly and awesome to work with!! Bryan was really nice and explained everything easily to where I was able to understand and make the best decision. Show Full Review

DealerRater

10/17/2016

I had a very good experience with Vic Bailey Honda sales person was very knowledgeable about the car I wanted and the price I wanted !

Edmunds.com - Service

10/14/2016

There is one question. On the form there was a place for the battery test and it was not checked off.

DealerRater

10/12/2016

Shawn handle my service in a very professional manner. I an glad I bought a Honda. they have made service a good experience. I dropped my car at 8 and it was ready at 9:30. Show Full Review

Google+

10/12/2016

No Review was provided.

Google+

10/12/2016

courteous and knowledgeable service rep, took time to explain ended service. Personal interest.

DealerRater

10/11/2016

I went in to the dealership and explained to the salesman what I wanted. He helped me find what I wanted from a different dealership and they traded for me to get it. Didn't take long at all. Show Full Review

Edmunds.com - Service

10/11/2016

I have no complaints about the service.

Facebook

10/9/2016

The shopping experience for a new car was made easy thanks to our car salesman Kevin Garrett. Highly recommend this car dealorship and car salesman for someone who is looking for a new car. You will not be disappointed! Show Full Review

Facebook

10/9/2016

The shopping experience for a new car was made easy thanks to our car salesman Kevin Garrett. Highly recommend this car dealorship and car salesman for someone who is looking for a new car. You will not be disappointed! Show Full Review

Google+

10/9/2016

Awesome experience thanks to John Carter! A true blessing from above!

Google+

10/9/2016

I had a excellent experience everyone did their best to put me in the right car . I would recommend Vic Bailey Honda to all my family and friends. Terry Swann my salesmen is the best. He was very nice and made sure he got me in a vehicle, he is the best. Thanks again. Show Full Review

Google+

10/8/2016

Buying a certified used Honda at Vic Bailey Honda, with the "no hassle pricing" was the best dealership experience I have ever had. We did our research prior to visiting the lot, so we know the price advertised was better than everything else we could find. Our salesman, Brian, treated us with respect and courtesy and has earned himself a customer for life.The other feature of their "no hassle pricing" is that every used car on the lot has that price clearly posted. Thank you for that!Thanks to Brian for his creative thinking that had us driving out in the perfect vehicle for us, without any drama or buyers regret. Show Full Review

Edmunds.com - Sales

10/7/2016

Easiest car buying experience I have had. They delivered exactly what they promised, were helpful and courteous, and the "closing" was fast, efficient, and with no pressure to buy anything. Show Full Review

Google+

10/7/2016

No Review was provided.

Google+

10/7/2016

No Review was provided.

Google+

10/7/2016

We were very pleased with the salesman (Tommy McGaha). He did an excellent job explaining the details of the vehicle operations and warranty. The price was very reasonable...one reason we came all the way from Greenwood to your dealership. Had great recommendations from others that had purchased vehicles from you. Thanks...Max and Sandy Warner Show Full Review

DealerRater

10/6/2016

I have been doing business with these people for years. They are always fair and give prompt service. I would not think of going anywhere else to buy my car. Show Full Review

Facebook

10/5/2016

No Review was provided.

Google+

10/5/2016

No Review was provided.

Edmunds.com - Service

10/4/2016

I have a 2011 Honda Pilot and have used this service Dept. exclusively since I bought this fantastic SUV. This is the best service I've received on a consistent basis and I've been driving since 1955 ! The service advisor was extremely well informed about the problem and explained it to me , the repair and how long it would take. And as usual he was dead on target! I will definently buy my next automobile from Vic Bailey ! Dexter Show Full Review

Google+

10/4/2016

No Review was provided.

Google+

10/3/2016

Great experience

Google+

10/3/2016

My experience with vic Bailey Honda was great as always. Vic Bailey Honda is second to none.

Google+

10/3/2016

Very courteous and professional!

Google+

10/2/2016

The golden wrench lit up on my 2014 CRV during my Friday, rush hour drive from Greenville to Spartanburg. Made it back to Vic Bailey where they took me in right away. A wonderful lady asked if I would like some popcorn, and they were finished with the work within an hour. What excellent service! Show Full Review

Google+

10/2/2016

We were very pleased with the salesman (Tommy McGaha). He did an excellent job explaining the details of the vehicle operations and warranty. The price was very reasonable...one reason we came all the way from Greenwood to your dealership. Had great recommendations from others that had purchased vehicles from you. Thanks...Max and Sandy Warner Show Full Review

Google+

10/1/2016

No Review was provided.

Facebook

9/29/2016

No Review was provided.

Google+

9/29/2016

Chris was wonderful !!! He was patient and kind to me. He listened attentively to the problems I was having with my Honda Odyessy van. He explained the the diagnosis from the technian in a language that I could understand. He gives exemplepary customer service each time I bring my vehicles in for service. We are a Honda family having owned five of Honda's automobile. (Four currently) I would like to recommend Chris in the Honda Service Department for employee of the month! Show Full Review

Google+

9/29/2016

Chris was wonderful !!! He was patient and kind to me. He listened attentively to the problems I was having with my Honda Odyessy van. He explained the the diagnosis from the technian in a language that I could understand. He gives exemplepary customer service each time I bring my vehicles in for service. We are a Honda family having owned five of Honda's automobile. (Four currently) I would like to recommend Chris in the Honda Service Department for employee of the month! Show Full Review

Edmunds.com - Sales

9/28/2016

Great experience. Two great sales reps with a lot of knowledge. Choosing between Altima, Fushion, and Accord. Great sales reps and great car closed the deal. Very impressed with the 2 reps and overall experience. And I have driven a ford since 1994! Show Full Review

Edmunds.com - Service

9/28/2016

Courteously took care of my problem with efficiency

DealerRater

9/28/2016

I always know my car will be taken care if I bring it to Honda. For this particular case, I had to anyway because of the type of work needing to be done. Was informed about my car recalls and was trying to get into a rental before my long trip and that was a complete flop :( otherwise, great customer service and very kind people. Show Full Review

DealerRater

9/28/2016

I was very reluctant letting go of a Honda Pilot that we had for over 9 years, but Brian Pinkerton made the transition very easy, pleasant and looking forward to what the future holds with this new car! Show Full Review

Google+

9/28/2016

No Review was provided.

Google+

9/28/2016

No Review was provided.

DealerRater

9/27/2016

My service asscociate went out of his way to make me happy. He even offered a loaner can when my timing belt was gettin done.

DealerRater

9/26/2016

We found you on Facebook and applied online. A salesperson called and set us up an appointment. We drove to the dealership, met with your sales rep and within two hours we had a brand-new car. Your staff was at the top of their game. Thank you for our best car buying experience ever! We are referring you to all our friends. Show Full Review

CarGurus

9/23/2016

They were very good at all the updates on everything thank you

CarGurus

9/23/2016

Good communicators but not pushy.

CarGurus

9/23/2016

They were very good at letting me know all the updates

Google+

9/22/2016

THANK YOU CORY for hooking my daughter up with her new cx9

Google+

9/21/2016

No Review was provided.

Facebook

9/19/2016

No Review was provided.

Google+

9/19/2016

No Review was provided.

DealerRater

9/18/2016

Stephen-wonderful, especially with an unanticipated problem: Personable, professional, thorough, respectful, knowledgeable. Norma trained him well- definitely my "go to" person in the service department! Show Full Review

Google+

9/18/2016

No Review was provided.

Google+

9/18/2016

It was fine, had an airbag replaced to to a recall.

Google+

9/18/2016

The best car buying experience ever.No hassle or pressure and everything went smoothly!!

Google+

9/17/2016

Very friendly staff. Speedy service and courteous employees. Highly recommend this dealership.

CarGurus

9/16/2016

Very diligent and proactive

Google+

9/16/2016

Awesome experience thanks to John Carter! A true blessing from above!

Edmunds.com - Sales

9/15/2016

If you want the absolute best customer treatment then Vic Bailey Honda is the place to purchase a car and have your car maintained. I highly recommend them. Show Full Review

CarGurus

9/15/2016

They were the only dealer that responded to me, when I contacted them about a vehicle. I tried to contact several other dealership about another vehicle no responds. Show Full Review

Google+

9/15/2016

No Review was provided.

Google+

9/14/2016

ALWAYS pleased with the service at Vic Bailey Honda!!!

DealerRater

9/13/2016

Do not try to sell you something you don't need and don't want In and out in a very short time frame. One of the best experiences I've had with a car dealership. Fifth vehicle I have bought or leased from this dealer Show Full Review

Facebook

9/12/2016

I received a letter from Honda stating that my car was part of the airbag recall. I called Vic Bailey - they scheduled a date & time that fit my schedule & they even contacted enterprise for me. This is my second time dealing with Vic Bailey regarding the airbag recall & I was absolutely satisfied with the whole process then & now. I really do appreciate all the help that I received from Chris & the rest of the team in the service dept. & I would like to mention that I have dealt with other Honda dealerships in the past but none compare to Vic Bailey. I'm glad that they are a part of my community. Thanks to all at Vic Bailey for a job well done!!! Deana Show Full Review

Google+

9/12/2016

Had a great experience purchasing my first NEW vehicle! Spent hours & hours at 4 other dealerships in SC before finally getting wonderful service from the Vic Bailey Honda employees! John McCarson was quick to respond to my inquires online before I went to the dealaership, & both he + the manager were kind when I finally came in to purchase the vehicle. Reasonably competitive with their prices & willing to negotiate. I am so happy with my new Accord EXL...highly reccommend this dealership to everyone looking for a reliable vehicle & great service! I never got the vibe that these guys were taking advantage of me, (which is a legitimate concern for a young single female.) Thank you guys for your time and help! Show Full Review

DealerRater

9/11/2016

I knew what Honda I wanted and they made sure they had one when I was able to meet with them. Which took me several months to find the time. The manager made sure I was still interested with almost daily emails. He was not pushy just friendly and kept me engaged. I had been wanting to update my 2012 Honda for months. The process was efficient, questions were all answered, reached and acceptable trade and purchase. I think in the end they were happy. I know I was. Show Full Review

Edmunds.com - Sales

9/11/2016

This was a very good sales experience for us.

Google+

9/9/2016

No Review was provided.

DealerRater

9/9/2016

This is the third car we bought here from this local dealer. Great service and Hondas hold their value. We always get Friendly service and satisfaction. . Show Full Review

Facebook

9/8/2016

The service department is excellent. I will be driving from Greenville from here on out.

DealerRater

9/8/2016

I had nothing but a great experience here. The staff was very helpful and friendly without being overbearing. I enjoyed the tour of the dealership and it only took a couple of hours to drive away in a new car. Show Full Review

Edmunds.com - Sales

9/8/2016

Brian was my salesman, he was professional and honest in all the questions I asked. I am very happy with my new Ford Exployer.

Google+

9/7/2016

No Review was provided.

Facebook

9/7/2016

Jeffrey went above and beyond for my family! It was the best car buying experience we have ever had!

Facebook

9/7/2016

Jeffrey went above and beyond for my family! It was the best car buying experience we have ever had!

Google+

9/7/2016

No Review was provided.

DealerRater

9/4/2016

We received professional treatment and concluded our deal in only 1 hour. We couldn't be happier. Will use this dealer on our next purchase.

DealerRater

9/4/2016

While our '08 Civic was in for an air-bag recall we had other work done. Long story short the service performed by Honda professionals with OE parts was equal-to or even less than a private shop! Our service writer (Terri) was a professional and we were even offered a rental (prob dues to recall, not normal repair) My take-away - DIY to save $$ on routine maintenance but for the big stuff - take it to the people who know the vehicle like Vic Bailey Honda! Show Full Review

DealerRater

9/3/2016

I am on my 3rd Honda being serviced by Vic Bailey Honda and am always pleased with the service and the people! I never consider going to another place for maintenance. Show Full Review

DealerRater

9/3/2016

Called ahead to schedule an appointment for an oil change. When I got there, they quickly changed my oil and wiper blades and was on my way. Everyone was curitious and used their free Wi-Fi while I waited. Show Full Review

Google+

9/3/2016

The best car buying experience ever.No hassle or pressure and everything went smoothly!!

Google+

9/3/2016

No Review was provided.

Facebook

9/3/2016

The service department is so friendly and will go out of their way to help me out.

DealerRater

9/2/2016

Received excellent service. John Carter was very professional, but not pushy. He answered questions and spent the time explaining how things work, etc. My husband and I were very please with our car buying experience. Show Full Review

Google+

9/2/2016

I have been a Honda owner for close to 20 years and have had nothing but good experiences with the vehicle quality and service. Vic Bailey Honda service department went above and beyond to help us with our vehicle, and it wasn't even a Honda! My husband's vehicle is from another maker, and we weren't getting anywhere with their service department to trouble shoot an issue. We have a game plan now for our non Honda, and with Stephen and Phillip's (service technician) help, we are working to resolve with the maker service department. If that doesn't work, we likely be proud owners of two Hondas!I really, really appreciate Stephen's professionalism, follow up and above and beyond help! He's one of a kind and has always helped us with any issue, Honda or not - and that is the key to getting and keeping customers! I hope he is as appreciated by Vic Bailey as he is by our family!! Show Full Review

Google+

9/1/2016

By far the best service by a car dealer anywhere I've been. And that is a lot of places. You did several repairs on my older Honda Odyssey and I was well pleased. I remembered that and chose you as my final decision. Happy I did. I hope to have same experiences ( I'm sure I will) in future. If I keep this as long as my last one I will be happy having your service. Show Full Review

Google+

9/1/2016

Had a great experience purchasing my first NEW vehicle! Spent hours & hours at 4 other dealerships in SC before finally getting wonderful service from the Vic Bailey Honda employees! John McCarson was quick to respond to my inquires online before I went to the dealaership, & both he + the manager were kind when I finally came in to purchase the vehicle. Reasonably competitive with their prices & willing to negotiate. I am so happy with my new Accord EXL...highly reccommend this dealership to everyone looking for a reliable vehicle & great service! I never got the vibe that these guys were taking advantage of me, (which is a legitimate concern for a young single female.) Thank you guys for your time and help! Show Full Review

DealerRater

8/31/2016

Service was completed on time and within budget. All the work was in good order. Thanks to all of the service technicians involved. They were extremely nice to us. Show Full Review

Edmunds.com - Sales

8/29/2016

Best experience we've had purchasing a vehicle. John Carter was great to work with and very professional! He allowed us to ask many questions, take our time, make our own decisions and was never pushy. Very happy with our new CRV. Show Full Review

Edmunds.com - Service

8/28/2016

Great Service Center with Excellent Customer Service. They always try their best to take care of the customer needs. Highly recommend.

Google+

8/28/2016

No Review was provided.

Edmunds.com - Sales

8/27/2016

I recently purchased a car from Vic Bailey Honda and I would recommend them to anyone! Terry was awesome and made our car buying experience stress free! Show Full Review

Facebook

8/26/2016

Just purchased a new CR-V with the help of Brian! Awesome salesman! Easy process! Got just what I wanted, and just what I needed! FIVE stars across the board! Fantastic! Show Full Review

Facebook

8/26/2016

Just purchased a new CR-V with the help of Brian! Awesome salesman! Easy process! Got just what I wanted, and just what I needed! FIVE stars across the board! Fantastic! Show Full Review

Google+

8/26/2016

Brian was helpful and worked well with our family to get us in our new car!! Thank you for a great service!

CarGurus

8/25/2016

Although I decided to put my vehicle purchase off for a few months, Vic Bailey Honda were pros at customer service! I heard from them right away, they very promptly supplied the Carfax I requested, and were very professional. Show Full Review

DealerRater

8/25/2016

I gave this rating because of the friendly atmosphere st Honda Service Dept. I have always got good service there. The wait time is also reasonable.

Facebook

8/24/2016

Just picked up my baby, had an awesome experience here! Shawn in the service department was an absolute joy to work with!

Google+

8/24/2016

I have been a Honda owner for close to 20 years and have had nothing but good experiences with the vehicle quality and service. Vic Bailey Honda service department went above and beyond to help us with our vehicle, and it wasn't even a Honda! My husband's vehicle is from another maker, and we weren't getting anywhere with their service department to trouble shoot an issue. We have a game plan now for our non Honda, and with Stephen and Phillip's (service technician) help, we are working to resolve with the maker service department. If that doesn't work, we likely be proud owners of two Hondas! I really, really appreciate Stephen's professionalism, follow up and above and beyond help! He's one of a kind and has always helped us with any issue, Honda or not - and that is the key to getting and keeping customers! I hope he is as appreciated by Vic Bailey as he is by our family!! Show Full Review

Google+

8/24/2016

No Review was provided.

Google+

8/22/2016

Both Jeffrey Smith and John Carter were helpful in my purchase of a used Toyota Corolla. John was particularly helpful in making sure I could purchase a 2nd key at the Toyota dealer for the dealer price. Thanks to both for a pleasant experience. Show Full Review

Google+

8/22/2016

They are always very courteous And while I always plan my service visits so they don't have to rush my car is always finished timely.

Facebook

8/20/2016

No Review was provided.

DealerRater

8/20/2016

I'm always pleased with the service, friendliness and helpfulness when I take my van in for service. I've been a Honda customer since 2004.

Google+

8/20/2016

We've dealt with Brian twice now and both times have been great. 2014 Accord and now a 16' Pilot. I would recommend asking for him if you go here. He's not pushy like most car salesman, and will wait for you to contact him when your ready. Show Full Review

CarGurus

8/19/2016

Nick was awesome. Good communication. When we got there we immediately knew this was the right vehicle. Everyone there made the transaction smoother and seamless. Got there at 10am and drove it off the lot by 12pm. Show Full Review

Google+

8/18/2016

I had been searching for a new SUV for months; once I decided on the Honda CRV, I started searching for the best prices. I did not have a good sales experience in my home town and so I ventured to other dealerships. I called Vic Bailey Honda and spoke with a nice salesman, Justin. I explained exactly what I was searching for, the price point I could afford and also let him know that I would have a trade. The exact vehicle and color I wanted was not easy to find, however, the salesman came through and had the vehicle brought to the dealership for me. Something I had put off for months, turned into a pleasant and gratifying experience! Justin handled the negotiating well and professionally. I LOVE my new CRV and it works so well in my real estate business. I have already recommended Vic Bailey to several co-workers and clients. Thank you for working the deal out with me! Janet Blake, Asheville NC Show Full Review

Google+

8/18/2016

No Review was provided.

Google+

8/18/2016

Great service. I will definitely come back!

Google+

8/18/2016

Change of battery was fast; great service - just wish reminder of need to enter radio code had been mentioned.

CarGurus

8/17/2016

I was contacted bu dealership and had very good response to all my questions.. I purchase car and is pleased with my my experience with dealership.

CarGurus

8/17/2016

I was contacted bu dealership and had very good response to all my questions.. I purchase car and is pleased with my my experience with dealership. Show Full Review

Facebook

8/17/2016

No Review was provided.

Facebook

8/16/2016

I've had nothing but the best service every time I take my car in. Thank you!

DealerRater

8/14/2016

The no haggle price was more than fair. We were in and out very quicky. It was a very pleasant experience. And this review requires at least 25 words...first annoying thing in the whole purchase. Show Full Review

Google+

8/14/2016

John with internet sales was a delight to work with! Easy, professional car buying experience!

Google+

8/14/2016

No Review was provided.

Facebook

8/13/2016

Got a letter stating my Honda Civic was included in the airbag recall. I called to make an appointment and was given a few times/days to pick from. On the appointment day, my Daughter, who is the primary driver, dropped the car off and was picked up by Enterprise in a new Buick. She was called the next day and was told to drive the Buick to Enterprise and they dropped her back at Vic Bailey Honda. Smooth, hassle free, professional service. Thank you all for that Show Full Review

DealerRater

8/12/2016

Recently, I had my passenger air bag replaced on my Honda Pilot. While the car was there, I asked for an estimate for upcoming maintenance. One does not usually see the real service technicians. They should get an award for thorough and efficient service to customers! I have owned only Vic Bailey Hondas and the service is EXCELLENT! Show Full Review

DealerRater

8/12/2016

No hassle pricing make for an easy purchase. Sales staff were great. We purchased our car including test drive in less than two hours. Unheard of.

Google+

8/12/2016

No Review was provided.

Facebook

8/12/2016

When I bought my 2016 Accord, it was probably the best car buying experience ever for me. Terry Swann and Vic Bailey Honda went overboard to make sure that I got just the car I wanted, a fair price on the trade and treated us well in other ways. I've sent them 2 more customers who also bought new cars in the last month. I highly recommend Terry! Show Full Review

Edmunds.com - Service

8/11/2016

very helpful. answered several questions I had about the civic

Edmunds.com - Service

8/8/2016

I was very pleased with the customer service at Vic Bailey Honda!! They completed two cars a lot faster than anticipated. Our cars were finished in just a matter of 4 hours. They arranged for Enterprise to provide rental cars for us while they had our cars. I was very impressed with the friendliness and attention to details. I had Avery good experience. Show Full Review

Google+

8/8/2016

No Review was provided.

Google+

8/8/2016

No Review was provided.

Google+

8/6/2016

Excellent service and value while buying a pre-owned minivan recently.

DealerRater

8/5/2016

Outstanding employees, and friendly. Very Professional and got the best deal around this area. Will definately go back when we need another vehicle. The best!# Show Full Review

DealerRater

8/4/2016

Fast and easy process..Nick did everything he promised...I'm very happy ..I already recommended a new accord to my daughter..which was purchased on July 30 Show Full Review

Edmunds.com - Sales

8/4/2016

As car purchasing goes, this was a pleasurable experience. We visited the dealership 4 times and probably drove the salesperson crazy, but he took it in stride. Tommy McGaha was our salesperson, and he was very knowledgeable of the cars. He knew the answer to our questions without asking another salesperson or looking up the answer. Show Full Review

Google+

8/3/2016

Great experience. Worked with me on getting the car we wanted and picking it up, etc.. Nick Richardson was great to work with.

Google+

8/2/2016

I always have a good experience with Vic Bailey Honda and the service dept. Very friendly and professional staff! Keep up the good work!

DealerRater

7/31/2016

On time. Friendly staff. Excellent service. I've purchased several cars from Vic Bailey Honda and come back because of continued positive experiences! They continue to outdo themselves! Show Full Review

DealerRater

7/31/2016

Service is fast and courteous. Had an appt, for oil change and they took us on time and gave us some tips about the features on our vehicle also.

Google+

7/31/2016

No Review was provided.

Google+

7/31/2016

Great dealership to do business with. First time buyer of brand new 2016 civic for my wife. Dealt with Justin Rodgers. He took very good care of us! So much so that 3 months later I traded in my current vehicle for a 2014 civic for myself. Everyone I came into contact with from the sales department to the finance manager was very curtious and helpful. Thanks again for everything! Defenitely recommend Vic bailey Honda! Look forward to continuing all of my maintainence with y'all! Show Full Review

Cars.com

7/30/2016

Nic was very professional and helpful. I would recommend him to anyone that is ready to buy a car.

Facebook

7/30/2016

No Review was provided.

Edmunds.com - Service

7/30/2016

Performed in a timely Manner.

Facebook

7/29/2016

No Review was provided.

Google+

7/29/2016

No Review was provided.

Google+

7/29/2016

No Review was provided.

DealerRater

7/29/2016

Sales Department-Nick was very helpful and extremely knowledgeable about the Honda,s we were inquiring about. We are very happy with our purchase and the great customer service he exhibited. Show Full Review

Google+

7/27/2016

No Review was provided.

Facebook

7/26/2016

We loved the no-haggle approach to car buying. Brian Pinkerton was great to work with and I got the CR-V I was looking for!

DealerRater

7/26/2016

Terry was extremely friendly and most excellent to deal with. The entire Sales department went above and beyond to make the numbers work so I could walk away with the car of my dreams! I could not be more happy with the experience! Show Full Review

Edmunds.com - Service

7/26/2016

Professional from the time I dropped my car off to the ine I picked it up. They were efficient and polite. Great customer service.

CarGurus

7/25/2016

Polite. Fast reply.

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