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Customer Reviews

Average Review Rating: 4.9
1670 Reviews
Google+

5/23/2017

VERY HELPFUL AND FRIENDLY PLACE TO GO FOR SERVICE. ALWAYS GET THE JOB DONE FAST!

Facebook

5/23/2017

Go see Marcellus! Awesome salesman and Vic Bailey has great prices.

Google+

5/22/2017

No Review was provided.

Facebook

5/20/2017

Our family met Marcellus Simpson almost two years ago. When we just stopped in to look at some vehicles. He impressed us so much we said when it was time for our family to purchase a new/used vehicle we would come back to him to buy one from him. So after all this time, we finally got to come through with the promise. Marcellus and Tommy McGaha did a wonderful job assisting us. They showed so much patience and just did a all around great job! We would encourage everyone to come and see these gentleman if you are in the market of buying a vehicle. Thank you guys! The Ford Family Show Full Review

Google+

5/19/2017

Super clean great customer service. Work done in timely manner. Great mechanical service

Google+

5/19/2017

We worked with Nicholas at Vic Bailey on our new vehicle. He was awesome to work with! Best price and did us good on our trade in. Our last dealership we purchased two vehicles from over the years and they would not offer us a realistic deal on a new vehicle. We are glad to be in the Vic Bailey family! Ask for Nic! Show Full Review

Facebook

5/18/2017

Service dept. was very friendly and helpful. This dept. should take pride in their employees.

Google+

5/18/2017

No Review was provided.

Google+

5/17/2017

Vic Bailey Honda really has the best customer service. We are blessed to live so close, and thankful for the folks who work there!

Cars.com

5/14/2017

Very efficient handling of my visit. Steven did a great job addressing our needs.Services were clearly explained. Very satisfied.

Google+

5/13/2017

Shaun was very professional and knowledgeable. It was a pleasure doing business with him at Vic Bailey.

Google+

5/11/2017

No Review was provided.

Google+

5/11/2017

Service was excellent and Nick is a great salesman. We loved the service we have gotten with Vic Bailey from the start.

Facebook

5/11/2017

Can't thank Cory enough for being a stand up salemam! Went in to look at a car for my wife and he was honest and helped us out in every way he could. The transaction was super smooth and there were no problems whatsoever. Got a car in our budget that is still very nice! Thanks Cory! Show Full Review

DealerRater

5/10/2017

I hate purchasing new cars. Or, at least I did before I worked with Marcellas Simpson at Vic Bailey Honda. I needed a new car as my job requires a lot of driving. I went to Vic Bailey Honda two days before Christmas, met Marcellas Simpson, and purchased a 2017 Honda Accord on the spot. The experience could not have been easier, and I am completely impressed with the dealership. Marcellas is courteous and very knowledgeable; it is evident he loves his work and believes in Honda. I took my Accord in for an oil change a couple of days ago, and while we waited, my husband and I test drove a new Ridgeline. He went back to purchase it today! Show Full Review

Google+

5/10/2017

No Review was provided.

DealerRater

5/9/2017

Vic Bailey is committed to pinpointing the possibility of an excessive oil consumption problem for my 2010 CRV that was recalled and the warranty was extended for this repair. I am so grateful for their honoring this unfortunate situation. Show Full Review

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Facebook

5/8/2017

Just bought a used CR-V today. Mr. Rose was out salesman. He was very kind and competent !! I would recommend Mr, Rose and Vic Bailey Honda!

Cars.com

5/7/2017

Excellence service definitely taking my vehicle back next time.

Cars.com

5/6/2017

Brian Pinkerton did a great job expediting the process. We were in and out!

DealerRater

5/6/2017

Vic Bailey Honda has the most knowledgeable and friendly staff! From the moment you drive in you are quickly greeted by smiles and "how may I help you". I had my CR-V in for an oil change and tire rotation. I was told it would take one to two hours, but it was finished in just under an hour. Technician explained everything that was done in detail. Great service! Show Full Review

Facebook

5/6/2017

Terry Swann was great to work with at Vic Bailey Honda. Would definitely use him again to purchase another vehicle! He was very honest, professional, but also made it a very comfortable laid back experience and made sure we knew everything about the vehicle before we left! This was my 4th vehicle purchase with Vic Bailey Honda and they've all been great experiences! Show Full Review

Edmunds.com - Service

5/4/2017

Everyone did an excellent job

DealerRater

5/4/2017

The customer leaves as if they are special guest. Every employee ask if they can help you regardless what depart you are in. The service depart. Is very clean with a warm welcome. Show Full Review

DealerRater

5/4/2017

Everyone was very friendly and pleasant. Everything was done on time and on budget. Scheduling was very easy. The only thing I wish you provided is a car wash with service. Show Full Review

Facebook

5/3/2017

Best service for your Honda, no doubt. Cheerfully gave me a ride to work after I brought my car to the shop, picked me up at five. Called to let me know what they found and how much repairs would cost. Thanks Steven, Angel and the crew! Show Full Review

Facebook

4/28/2017

We absolutely love our 2017 Honda CRV CORY IS AMAZING!!! He worked so hard and got us our dream car and at an amazing affordable payment. We can't thank him enough! Cory should get an award for his excellent customer service before, during, and afterward. We will never go anywhere else! Thank you Cory Show Full Review

Google+

4/28/2017

Got a great deal!!

Facebook

4/26/2017

I was absolutely impressed by the incredible and friendly help I received from Tommy McGaha (and Cory Rose) with the purchase of my new car. Both guys went above and beyond to kindly explain features, answer all my MANY questions, and just made the whole purchase a very easy one. Tommy really spent a lot of time to ensure that I was completely happy with my purchase and made certain that everything was taken care of for me. I would definitely recommend him to anyone looking to purchase a Honda. Show Full Review

Google+

4/23/2017

No Review was provided.

DealerRater

4/18/2017

Good service he was very nice and I will always come there to get another car one day I love Vic Bailey Honda that's all I buy is Hondas

CarGurus

4/18/2017

Good Experience.

Facebook

4/14/2017

Just bought the new 2017 Honda CR-V EXL from Vic Bailey and can I just day that if you are looking for a car... Stop by and visit Brian Pinkerton! He really took the time to make sure I understood everything about my new car. He didn't mind my silly questions and set up me phone! Thank you Brian!! I love my new car!! The entire team at Vic Bailey is awesome! I've bought 3 cars from them and have been very pleased!! Show Full Review

Cars.com

4/12/2017

I was shopping prices and available cars with intent to purchase at the end of the month. I found 4 cars with what "I wanted" within 150 miles of my home. Spoke with John Carter at Vic Bailey Honda. John made everything very nice, kept it easy, real easy. He made me a fair deal. Better than I had found anywhere else. I really like that Vic Bailey ONLY adds mud guards and wheel locks, which are free. Most of the dealers around me add around $1,000 of "options" that I do not want and are way over priced. I must want till the end of the month for my money to mature so I can with draw without penalty. With a small deposit, John Carter at Vic Bailey Honda is holding the car for me. Looking forward to the 150 mile drive to meet John and get my new car. Show Full Review

CarGurus

4/11/2017

Nice car and had a good talk with the car manager. I told them what I could do and I guess it wasn't good enough for them. They never counter offered on my offer so I guess I will buy a car somewhere else Show Full Review

Facebook

4/9/2017

We visited the used car section, looking for a vehicle and were greeted by a pleasant young man who patiently allowed us to test drive and inspect our choice. At the end of the transaction we purchased a replacement auto. The young salesman was professionally dressed, friendly, respectful, and presented himself in a genuine manner. If I am in search of another vehicle anytime soon, Cory Rose will be the young man I will call. Thanks for your time Cory Rose! Show Full Review

Facebook

4/9/2017

@[131321187397954:Vic Bailey Honda Salesman: Paul G. Eberhart] was a stellar salesman. I knew when I walked in the door, I was talking to the right person when he introduced himself as Paul. He did not pressure me at any point to look at anything that I knew I wasn't interested in. He was laid back and personable, and made sure that I purchased the right car. I would recommend buying a car from Paul to anyone! Show Full Review

Facebook

4/8/2017

Cory Rose assisted my fiances family with excellent service in finding the perfect car. I couldn't have had a better expierence anywhere else! We're now the owners of a sweet little Kia Optima. Thanks, yall!!! Show Full Review

Facebook

4/5/2017

I went to the Vic Bailey Honda Dealership last week and as soon as I walked in I was greeted by someone. Paul Eberhart was the man that assisted me. I knew exactly what I wanted to look at because I looked at the online inventory prior to arriving. Paul was very helpful, knowledgeable and didn't try to sway my into something I didn't want (like many salesmen can do these days). I arrived at 12pm and by 2:30pm Paul had me signing paperwork for my New vehicle from their used inventory. It wasn't a hassle and the process went very smooth. I am a very satisfied customer and I'll definitely be sending people to Paul if they are in need of a vehicle. Show Full Review

Facebook

4/5/2017

Huge, huge shout out to Marcellus for getting my family and me into the perfect Odyssey today! We were very pleased with his friendly, professional attitude. I'm a returning Vic Bailey customer, and they did not disappoint today! Stop in and ask for him if you have questions, or wish to purchase, because he's definitely awesome! Show Full Review

Facebook

3/30/2017

I got a used Saturn Vue and love it.. Darryl was amazing to work with... would recommend this car lot and recommend Darryl to anyone... he was very helpful and will to work with us.. Show Full Review

Facebook

3/29/2017

Mark and Terri are absolutely the best guys ever to deal with when buying a car. They went above and beyond to help us get into a new Honda Oddessy. If your thinking about getting a new or used car these are definitely the guys to help you out. Show Full Review

Google+

3/28/2017

I went to Vic Bailey Ford for an oil change on my Lincoln MKC. Not only did they greet me with a smile and change my oil, but they noticed an issue, ordered the part, and replaced it under warranty. Keep in mind, this is an issue I didn't even realize I had. They were awesome, and it is such a relief to be confident that my car is ready to roll! Show Full Review

Facebook

3/24/2017

No Review was provided.

Facebook

3/24/2017

No Review was provided.

Google+

3/24/2017

The guys in the Service Bay greeted me with professionalism and courtesy. They were able to help me almost immediately and seemed happy to do so. Thank you for making my trip to Vic Bailey worth it!! Show Full Review

Facebook

3/21/2017

Best experience at a dealership by far! Cory hooked us up with a 2017 Honda Civic Hatchback Sport. Great Customer Service from Cory!

Facebook

3/21/2017

Best experience at a dealership by far! Cory hooked us up with a 2017 Honda Civic Hatchback Sport. Great Customer Service from Cory!

Facebook

3/21/2017

Can't say enough about Shawn Crowell. From coasting into their service bay in a broken down car ,freaking out, to then being told, " no matter what we will get ya home"! Thank you for helping me stay calm so I could focus on my family! #vicbaileyhondaHASmyback Show Full Review

Google+

3/21/2017

No Review was provided.

Facebook

3/20/2017

Brian Pinkerton helped us buy our new Honda. if you need a good salesman go in and ask for him he will do you right.

Facebook

3/18/2017

No Review was provided.

Facebook

3/18/2017

Marcellus was great! Would buy another vehicle from VB Honda and recommend to anyone

Google+

3/12/2017

No Review was provided.

Google+

3/10/2017

No Review was provided.

Edmunds.com - Service

3/9/2017

the guys at vic bailey are good folks do what they say and try to make everything right.

Edmunds.com - Service

3/9/2017

Terry did list the parts prices, but I forgot about labor prices which nearly doubled the amount I was expecting to pay.

Google+

3/8/2017

No Review was provided.

Google+

3/8/2017

No Review was provided.

Google+

3/8/2017

I had a wonderful car buying experience with Nick Richardson at the dealership. He called me back very quickly the day I inquired about the car and was very helpful in assisting me through the details of the car and helping me with the financing when I was buying the car. I would definitely buy another car from. The pricing as excellent. I just love the car!! Show Full Review

Cars.com

3/7/2017

Terry provided outstanding customer service! Going forward, we will drive to Spartanburg for all our service and/or sale needs. Thank you for making your customers feel like family! Show Full Review

Cars.com

3/7/2017

Just an overall great place to have your Honda serviced.

DealerRater

3/7/2017

Service was just great and fast. My wait wasn't very long and the waiting area was very nice and Comfortable. Everyone was very nice.

Google+

3/7/2017

Shawn always takes care of me when bringing my vehicle in for service. They always treat me right

CarGurus

3/5/2017

John Carter did a great job responding to my requests and was very accommodating.

Cars.com

3/3/2017

Stopped by on the way to work because my coolant was low. Even though I didn't buy the car there, they topped it off and I was on my way in less than 15 minutes. Great service. Show Full Review

Google+

3/3/2017

No Review was provided.

Google+

3/3/2017

No Review was provided.

DealerRater

3/2/2017

we had a great salesman,Brian pinkerton handled all our needs and for a fair price. always willing to help got us in and out pretty quick and had exactly what we wanted Show Full Review

Google+

3/2/2017

No Review was provided.

Facebook

3/2/2017

I take all my hondas here for parts and service never had issues and always prompt and quick.

Google+

3/1/2017

This experience was much better than the last time that I had to bring my car in for a recall. The customer service was great, and they had my car back to me very quickly. Show Full Review

Google+

3/1/2017

No Review was provided.

Google+

2/28/2017

The service people I spoke with were very nice and patient to answer my questions. My car was repaired timely and is running great.

Facebook

2/27/2017

Thanks to Marcellus, I had a great car buying experience today. Very low stress! I highly recommend him! Thanks again!

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Cars.com

2/23/2017

Excellent service, detailed about length of time required to complete service.

Facebook

2/23/2017

Even at 7am they have the biggest smiles and are waiting to serve you! They are very knowledgeable and will take care of all your needs. Today they found a nail in my tire that I never would've seen, and I was just in for an oil change. Show Full Review

Google+

2/23/2017

Efficient, friendly staff. Work completed on time, no problems.

Cars.com

2/22/2017

In and out as usual. One of the best service departments around!!

Cars.com

2/22/2017

Honda did an awesome job at servicing my vehicle. Honda's employees where enthusiastic about helping me and answering all my questions. I would definetly recommend this Honda to everyone. Show Full Review

Facebook

2/22/2017

Took my wife's car today for a service and to have "paint chipping" looked at. The dealership will have their paint guy fix it and absorb the cost since Honda wouldn't fix it. Wouldn't go anywhere else to buy because they take care of their customers. Show Full Review

Google+

2/21/2017

Courteous, fast and easy to understand/eager to help me understand.

DealerRater

2/17/2017

Great job in good time. The staff and courtesy ride is a bonus to having my car serviced there. Alway a good experience. Thanks for great service!

Google+

2/17/2017

No Review was provided.

Google+

2/17/2017

No Review was provided.

Google+

2/17/2017

No Review was provided.

Google+

2/16/2017

Maxcy Lynn helped us with purchasing our 2017 Honda Pilot. Car shopping has always been a stressful task due to high pressure sales force, but not this time! Maxcy was professional, extremely helpful and was not high pressure at all. He made it a great experience. Thanks Maxcy and Vic Bailey Honda. We will be back when we need our next Honda! Show Full Review

Google+

2/16/2017

Fast and friendly service.

Google+

2/15/2017

Went in for a pre-purchase inspection and they were great.

Google+

2/15/2017

Got in and got out quickly. Service Rep was friendly and knowledgeable about car.

Google+

2/15/2017

Always enjoy coming to the service dept of Honda. Chris is always friendly, informative and helpful.

Facebook

2/14/2017

Marcellus at Vic Bailey was awesome to work with. He's professional, fun to work with, and honest. He's very knowledgeable about Hondas as he worked in the service department for years prior to sales, so he really knows the cars inside and out. I live in Asheville NC but felt I wasn't getting what I needed at the local Honda dealership here so I reached out to all of the dealerships in the area and Marcellus was by far the easiest to work with and offered me the best deal. He was attentive and kept me in the loop the whole time as he worked to get me the exact car I wanted. I highly recommend him and Vic Bailey! Show Full Review

CarGurus

2/13/2017

Awesome!

Facebook

2/11/2017

I decided to buy a car of my own and I wanted to stick with a Honda. I loved the Honda CRV I was driving but I wanted something smaller, something newer and something that was mine. When I drove up on the lot, Cory Rose greeted me, and really made sure he understood what I wanted! I would highly recommend Cory to anyone, especially those buying for the first time! Show Full Review

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

DealerRater

2/9/2017

Quick, expert, and friendly service from everyone . We were quickly greeted and instructed where to bring vehicle in. Waiting area and restrooms were clean and comfortable. Vehicle was quickly serviced and conveniently parked. Staff was friendly and knowledgeable Show Full Review

Google+

2/9/2017

Great service at a great price!

Cars.com

2/8/2017

Service was great. Had to wait a little longer than expected due to wrong part.

Google+

2/8/2017

Customer-friendly, timely, and helped know what to expect up ahead with future services needed.

DealerRater

2/7/2017

They were quick to diagnose the problem and very hospital. They were not able to finish the repair the same day but were willing to lend me a car while they finished the repair. Show Full Review

Google+

2/7/2017

Great dealership. Get all my oil changing supplies here. Nice staff.

Cars.com

2/4/2017

Service was fast and efficient, staff is friendly as always. Thanks to the staff!

Cars.com

1/31/2017

Fair price and friendly sales personnel: Good Friendly buying experience:

Facebook

1/31/2017

Want a painless and pleasant car buying experience then Vic Bailey is where you want to go. Ask for Tommy McGaha he is !!! Thank you Tommy for going above and beyond to make sure we were taken care of. Show Full Review

Google+

1/28/2017

We went to look at a car we had seen online and arrived to find it had just been sold. No worries! Salesman Nick allowed us to look around at other cars available for purchase and was helpful and informative without being pushy in any way. We are beyond happy with the car we purchased, feel extremely confident because it was Honda certified, and absolutely feel we can contact Nick or anyone else at Vic Bailey should we have any questions or concerns. I would strongly recommend Vic Bailey to anyone looking for a new or used vehicle--we have purchased three times from this dealership and have been pleased each time with our experience. They make car buying as pleasurable as it can possibly be! Show Full Review

DealerRater

1/28/2017

Everything was great. Wait was about 1:15. Could have been faster but that is the time that I was told. Friendly, efficient, good waiting room

Facebook

1/26/2017

The service advisor Stephen Bridges was great. He went above and beyond to make sure I knew exactly what was being done to my car. He suggested items but wasn't at all pushy. I used Dick Brooks Honda for a long time but thanks to Stephen and his wonderful assistance I will be returning to Vic Bailey for my future needs. Show Full Review

DealerRater

1/26/2017

My sales man Cody Rose was great to work with. He was very helpful and knowledgeable and made the entire experience easy. Many thanks for the help on my daughters 1st car. Show Full Review

DealerRater

1/24/2017

As always wonderful :) more friendly and understand my need and cars need. I have recommended even my colleagues and friends and they are pretty happy about the service. Show Full Review

Facebook

1/22/2017

I SAW A TRUCK ONLINE AT VIC BAILEY HONDA THAT I WAS INTERESTED IN.MY WIFE HAS A HONDA CRV FROM VIC BAILEY AND SHE HAS BEEN TREATED VERY GOOD THERE.I MET TOMMY MCGAHA AND TOOK A RIDE IN THE TRUCK AND LIKED IT SO I BOUGHT IT.TOMMY WAS VERY PROFESSIONAL AND TREATED ME LIKE FAMILY.SEE TOMMY MCGAHA AND TELL HIM FRED BROWN SENT YOU. Show Full Review

DealerRater

1/21/2017

Vic Bailey Honda had great service and do an amazing job! They had my car finished with in 2 hours when I told them they had all day to get it done. It was a great experience and will be going back! Show Full Review

DealerRater

1/21/2017

The service was not long it take about an hour that was good enough for me but everyone was friendly and the service was fast

Google+

1/21/2017

I was in the market for the new Honda CRV 2017 but was only interested in the molten lava color. My Honda sales rep Nicholas Richardson was very helpful and kept me informed the entire time. Luckily, it was found and now I am the owner of the beautiful red Honda CRV . He even delivered it to my home. I call that great service! Show Full Review

Google+

1/21/2017

No Review was provided.

Google+

1/21/2017

No Review was provided.

Google+

1/20/2017

No Review was provided.

Google+

1/20/2017

Steven Bridges is the best all-around customer service rep I've dealt with to date.

Facebook

1/18/2017

Had a great, easy, enjoyable car buying experience! Special thanks to Terry Swann for all his help getting us in our dream car- a 2017 Honda Accord Sport! Highly recommended! Show Full Review

Google+

1/18/2017

No Review was provided.

Facebook

1/18/2017

Outstanding Service at Vic Bailey! Stephen Bridges did a super job taking care of my appointment and keeping me informed of my vehicle status during my scheduled checkup! See you agin! Show Full Review

DealerRater

1/17/2017

I came in stressed because I wasn't sure if something was wrong with my car. And also worried that if something was wrong how I would get to work the next day. But when I arrived I was helped quickly and given my loaner car. Luckily nothing was wrong and I had my car back within a few hours! Show Full Review

DealerRater

1/17/2017

Service department treated me good. They were very nice and done everything in a respected time .Shawn kept me informed of what was going to be done to car and time frame it take and informed they would be no cost to me. Show Full Review

Google+

1/17/2017

Fast and efficient

Facebook

1/17/2017

Cory is the man you want to see! I came in and was expecting this to be like my last experience buying a car (which was bad). I was wrong. I laid out exactly what I wanted when we sat down. Cory was awesome, patient and met my demands. He worked really hard in getting me in my brand spanking new Honda Civic. Overall my car buying experience was an A++! Thank you Cory for being an awesome salesperson and helping me out! Show Full Review

Google+

1/8/2017

No Review was provided.

DealerRater

1/7/2017

The service dept. went above and beyond what I expected. They are definitely there to please the customer. I live about 45 minutes away and could go locally to get my car serviced but prefer the excellent treatment I receive at Vic Bailey Honda. It is well worth the drive. Show Full Review

Facebook

1/7/2017

Check in was easy. Everyone very friendly. Car was ready when they said it would be.

DealerRater

1/6/2017

From start to finish, a great experience. Very professional staff!! Sales Team led me to just the car I was looking for. Thank you for the great service!! Show Full Review

DealerRater

1/4/2017

They work to find the CR-V with the features that my wife wanted. My wife and I were very pleased with the shopping experience

Edmunds.com - Service

1/3/2017

Very happy with my experience. Sean was very helpful and knowledgeable.

Edmunds.com - Sales

1/2/2017

Seamless transaction with the help of James Crane and Tommy McGaha. Found a 2012 Civic I wanted for my daughter around noon and worked with James and Tommy for about an hour via phone and email. We very quickly came to terms on a fair deal and within an hour I drove off the lot to add to my collection (3) of Hondas from Vic Bailey. Show Full Review

DealerRater

1/2/2017

Buying a car has never been this easy or enjoyable! Everyone was so nice and made this experience the best that we have had when buying a car!

DealerRater

1/2/2017

Greeted by very friendly floor manager. No hoops to jump through. Very straightforward. Recommend Brian Pinkerton as Sales Person. Very pleased, very pleased with whole Dealership. Show Full Review

DealerRater

1/2/2017

My son, Connor, actually picked his car out before I arrived at the lot. We have had nothing but EXCELLENT Customer Service!!!!! I would recommend this dealership to anyone looking for a Honda or other!!!! Show Full Review

Google+

1/2/2017

No Review was provided.

Google+

1/2/2017

No Review was provided.

Facebook

1/1/2017

We were serching online for a high quality, affordable SUV and connected with Justin Rogers at Vic Bailey Honda after requesting a TrueCar price quote on a 2016 Honda CRV-EXL. Justin worked up an attractive deal using their "NO HASSLE PRICING" on the model we wanted and even came in on his day off to personally handle our purchase. Now we have a beautiful black pearl Honda CRV-EXL and a monthly payment we can afford. Good experience all around. Show Full Review

Google+

1/1/2017

Very professional and hassle free!

Google+

1/1/2017

Saved me because I was in route to the mountains and had an accident that destroyed my tire. The Highway Patrol directed me there. It was almost 5 pm, and their late service hours enabled me to be able to get it fixed and move on. My only complaint is that they didn't dispose of the tire. But considering how helpful and reasonable they were, no problem. Show Full Review

Google+

1/1/2017

I was able to get an appointment for required airbag recall service almost immediately, the staff was friendly and efficient, the service was completed earlier than the estimated time, and I was even given a free loaner to drive for the afternoon. Show Full Review

Google+

12/31/2016

No Review was provided.

Facebook

12/30/2016

No Review was provided.

Facebook

12/28/2016

The entire experience at Vic Bailey Honda from start to finish was what car buying should be. We first visited the dealership a week ago. Cory Rose greeted us and invited us to look around the lot. We felt no pressure from him or the other sales consultants while we were there. We approached Cory to ask if we could test drive a Honda Pilot. After the test drive we wanted to see if the vehicle we were purchasing could accomodate two car seats and still have access to the 3rd row. Cory spent alot of time with us until we were satisfied it could accomodate our needs. We tested many of the features and discussed the finer points of the vehicle, but we were not ready to make a decision that day. There was no high pressure sales pitch to get us to buy something that day. We followed up with him a week later and negotiated a price for one of the vehicles. When we arrived on the lot, the price still stood and didn't budge a penny! No bait and switch and no unexpected hidden fees! Highly recommend Cory Rose and Vic Bailey Honda for anyone looking to get a great deal and a stress free car shopping experience. Show Full Review

Facebook

12/26/2016

This was a very good experience in car buying! Very knowledgeable sales associates who were eager to assist and make this purchase as quick and painless as possible. (Thanks to Darryl Crockett and Maxy Lynn). There is a very professional environment and a friendly staff! Good job and thanks! Show Full Review

Google+

12/25/2016

Great experience! Sales staff was awesome! Best price with no haggling! Would definitely recommend this dealership and our salesman John Carter.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

Wonderful experience! Justin Rodgers really took his time to help me and my husband buy our car and was very patient with all of our questions! Definitely recommend him he is awesome!! Show Full Review

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

No Review was provided.

Facebook

12/23/2016

No Review was provided.

CarGurus

12/22/2016

Very good experience. The salesman,"John Carter" was quick to respond, answered all my questions and made the sale quick and easy. Very happy all around. FYI, I drove over 130 miles to purchase this car. That's how impressed with Vic Bailey Honda I was. Show Full Review

Google+

12/21/2016

Overall great experience! Friendly and easy to buy from. Used car had some minor faults but nothing that couldn't be fixed in the AutoZone parking lot. Show Full Review

Google+

12/20/2016

No Review was provided.

Google+

12/20/2016

I had a minor tire issue, and they took care of it quickly!

Google+

12/20/2016

No Review was provided.

Google+

12/20/2016

Great experience all around - sales, finance, and service departments all exceed expectations.

Edmunds.com - Service

12/14/2016

I drove in with no appointment but was greeted warmly and with enthusiasm. The work was accomplished in a timely manner without any hard sell to add cost to the bill. Terrance was professional without being short with me, knowledgeable without trying to jack up the bill and seemed to care about me as a customer. Very rare now days. I will definitely return Show Full Review

Google+

12/11/2016

No Review was provided.

Google+

12/10/2016

I really was please with the service the employees was very friendly and helpful the wait time was also excellent. I will bring my car back. Debra Poteat. Show Full Review

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

Steven wad fabulous. Overall great experience. Very knowledgeable!

Google+

12/9/2016

Great service, Norma Finger always helpful

DealerRater

12/8/2016

Very honest and pleasant employees. Steven Bridges is the best! I have the same great service every year and feel completely confident that I am getting the best service, best quality and best prices in Spartanburg, SC Show Full Review

DealerRater

12/8/2016

Fast and friendly service, answered my questions. Came in off the road without an appt they got me in right away. A great job was done by all

Edmunds.com - Service

12/8/2016

Terry did a great job , and I will be coming back again!

DealerRater

12/7/2016

I continue to have my car serviced at Vic Bailey for one reason alone: Steven Bridges. I trust him and know that he will go out of his way to do what I need to have done in a timely and complete manner. Show Full Review

Google+

12/7/2016

Timely, accurate, professional...what more can I ask for!!!!

Facebook

12/4/2016

No Review was provided.

Google+

12/4/2016

No Review was provided.

DealerRater

12/3/2016

I had knowledgeable salesman,very friendly,an not pushy at all.never been car lot that i felt i made decision myself.wasn't rushed,fast service,an nothing bad say at all! Show Full Review

Google+

12/3/2016

No Review was provided.

Google+

12/3/2016

I couldn't be any happier with the way things turned out. Was not expecting to drive out with a 2016 civic at all. Services was amazing and professional. Thanks tommy and Honda dealership Show Full Review

Google+

12/3/2016

Great service! Came in for the workup (oil change, tire rotation, fluid replacement, etc) and was expecting a 3 hour service. Sean got me out in only 1 hour! Bravo. Show Full Review

CarGurus

12/2/2016

The car was sold,very fast response on letting me know, I was asked was there anything else that I interested in

Facebook

12/1/2016

I had the most amazing experience at Vic Bailey about a week ago. I was driving down from Pennsylvania with my dad's truck after my car broke down. I knew I didn't have any time to purchase a car for weeks, so I called Vic Bailey on my 10 hour drive and talked to Cory. He was awesome! We did everything over the phone and by the time I showed up that night (they stayed open an extra 40 minutes after closing to wait for me) I only had to sign a few papers and the car was waiting for me out front! I didn't feel pressured or rushed like i've felt with other dealerships. I'll recommend everyone to Vic Bailey! Show Full Review

Google+

12/1/2016

Nick Richardson and I e-mailed and spoke on the phone for about 3 weeks about a vehicle I saw on the lot via internet. He understood my needs, price range and the fact I was from out of town and did not want to waste trip to Spartanburg, SC.We meet, sealed the deal and he even knew my roommate from my freshman year of college, small world right! Great experience, even for car buying. Show Full Review

DealerRater

11/30/2016

Completely satisfied with all that Vic Bailey Honda does! Chip Foster and his group always provides great service and genuine attention to detail. Very happy with our vehicle. Show Full Review

Google+

11/30/2016

No Review was provided.

Google+

11/30/2016

No Review was provided.

Edmunds.com - Sales

11/29/2016

Justin Rogers was a great dealer to work with. He was very warm and friendly from the start. When the dealership didn't have the car we had wanted to buy he was very accommodating and brought the car from a different Honda dealership to Spartanburg. He was very knowledgeable about the different features and very helpful with answering our questions. Great car buying experience. Show Full Review

DealerRater

11/29/2016

I have never owned a Honda, but had a great experience at this dealership. The salesman was very patient and knowledgeable and not high pressure. I purchased a Certified Honda pre-owned vehicle and the salesman said to call if there were any issues and they would take care of it. Great service! Show Full Review

DealerRater

11/29/2016

I came in to purchase a vehicle after I got off work and signed all the paperwork before I needed to leave for my next job. Thank you for making this sale so easy and quick! We'd originally gone to purchase a vehicle at the Greer Honda dealer, but the wildfire smoke in the area triggered an asthma attack and had to leave. We decided to go to a dealer a bit further away from the smoke and we were glad that we did. Show Full Review

Edmunds.com - Service

11/28/2016

Great service. Free windshield wipers are a great plus. And I was offered donuts.

CarGurus

11/27/2016

Very prompt. Provided additional photos and info. Very good responses.

Facebook

11/26/2016

Brian Pickerton was a joy to work with, very professional, and really cared that we got the vehicle exactly the way we wanted it. And not only that it took a very short amount of time to get all the paperwork complete. We also are from out of town and had a special circumstances that they completely worked around and bend over backwards to make this transaction go as smooth as possible. Thank you so much to everyone at Vic Bailey Honda in Spartanburg South Carolina. Show Full Review

Facebook

11/25/2016

I live 4 hours away near Myrtle Beach. I found the car that I wanted online and contacted them via the internet. I was put in touch with John Carter. I'm all about communicating via text and email as it's difficult to be on the phone a lot because of work. John was excellent in communicating with me, mostly by text. Asking questions, sending pictures, etc. Since I was a distance away, I was hoping to be able to get a deal done without having to drive the 4 hours and not knowing if I'd come home with the car or not. I had been through this with other dealers only to make the trip and everything changes from what they promised. This was not the case. When I arrived, John was not able to be there but Nick was there and he had all of the numbers exactly as we had discussed. I drove the car, they drove mine and soon we were all set. At the last minute I even had a change in financing and they were great in making the change quick and easy. The whole staff that we met while there were extra friendly and helpful. Sometimes you have to travel to find a deal and that part can be easy. To find a deal and be treated with first class service and ease of transaction, that takes extra special effort and Vic Bailey Honda surely delivered! Thank you for making this a great purchase! Show Full Review

Facebook

11/20/2016

No Review was provided.

Facebook

11/20/2016

I purchased my car late September 2016. I started the process in August. But everywhere I went wanted me to purchase what they wanted for me and did not want to use my bank auto loan. One even told me that it would not hurt my credit score if they did another inquiry (lies). When I went to Vic Bailey Honda, I told Corey Rose what I wanted and he took me to cars that had those features. The process was the best I have every had!!!!!!!!!!! I recently returned to Vic Bailey Honda for my first FREE oil change. Everyone was polite and provided information I needed to make sure my car ran effectively and efficiently. When I am ready for my SUV, I will be returning to Vic Bailey Honda. Thanks Vic Bailey Honda!!!!! Show Full Review

DealerRater

11/19/2016

Warranty work done in one day and I was given a loaner car to drive while they worked on it. It was done at no cost to me

Google+

11/18/2016

wonderful experience, minimal wait time for oil change & tire rotation, shown how to preset radio channels, charges as told before work done. Excellent service. Show Full Review

Edmunds.com - Service

11/17/2016

time limited here w/ review but excellent all the way around. Thanks everyone!

Edmunds.com - Sales

11/15/2016

Kevin Garrett is a sweetheart!!! Loved dealing with him Saturday!

Google+

11/15/2016

Whole process was easy - from the website to the sales team to the service reps - everyone was knowledgeable, courteous, and friendly. They had exactly what I wanted, gave me a realistic amount on my trade in, and I drove it off the lot. This is the second car we have purchased there - very, very happy with them! Show Full Review

DealerRater

11/14/2016

Tommy McGaha is one of the most knowledgeable and personable salesmen I have met in a long time. He thoroughly explained every detail, even to the smallest, of the car during our test drive and left no question unanswered. After his explanation of all the features of the new car I had no problems navigating the vehicle without trepidation. I couldn't be more pleased with my purchase and am thoroughly enjoying my new car Show Full Review

DealerRater

11/13/2016

Would buy another car from this dealers. Felt I was treated fairly and got a fair on both my trade in and my new car.

Google+

11/13/2016

No Review was provided.

Edmunds.com - Sales

11/12/2016

we had a great buying experience with Justin. He did a great job and even came in on his day off to accommodate my schedule

Google+

11/11/2016

No Review was provided.

Google+

11/10/2016

No Review was provided.

Google+

11/10/2016

We always receive excellent service on our 2006 Honda Element and would not have it serviced anywhere else. Everything from simple oil changes to maintenance requirements are completed in a timely manner. Inspection results are explained in a professional and honest manner, and we never feel pressured. Thank you, all, in the service department!!We especially commend Terry Sanchez-Lewis for the best service advisor at Vic Bailey Honda. His attention to detail and actually listening to and resolving to customer concerns should be rewarded!!THANK YOU, TERRY!! Show Full Review

Google+

11/8/2016

No Review was provided.

DealerRater

11/7/2016

My first service experience was Saturday ... was my first service for my new Honda Fit. Prompt service and the cost was less than I expected. I did not have an appointment. Show Full Review

Edmunds.com - Sales

11/7/2016

I had amazing service. Justin, the internet sales manager, really helped me out a lot. He got me and amazing deal and the staff was very helpful with everything. I am definitely recommending Vic Bailey to everyone! :) Show Full Review

Google+

11/6/2016

No Review was provided.

CarGurus

11/4/2016

Excellent visit - Very impress with staff. I was there late on Saturday and could not have a better experience. One thing about you are not overlooked. Show Full Review

Google+

11/2/2016

Our experience was fantastic, from start to finish. Our salesman, Justin, was friendly, honest, and knowledgeable about the selection of cars. He quickly arranged us a test drive in exactly the car we wanted, and got it inspected and ready for delivery in just a couple of hours. Everyone we encountered was friendly, the place was clean, and the entire experience was very low-stress. Show Full Review

Google+

11/2/2016

No Review was provided.

Edmunds.com - Sales

11/1/2016

I am new to the area I visited Vic Bailey a couple of times looking for an suv to fit my needs. Brian Pinkerton is a genuinely nice guy but beyond that he listens!. He asked questions and quickly figured out what I needed in a vehicle. He above all else was respectful to me and my daughter. Brian made the process less intimidating and easier than others that the first question they ask me is "what color I want". It is a busy dealership and there were employees helping all over. The thing that struck me is everyone seemed to be happy upbeat and enjoy each other. Purchasing a vehicle is a big commitment. The sales people a Vic Bailey understand that and want to make sure that they are servicing your needs now and in the future. Show Full Review

Facebook

11/1/2016

So far so good. Terry hooked me up with a 2015 Civic within a couple of hours. All I had to do is tell the man what I wanted and he provided. Terry is the epitome of a salesman. He sets the standard to follow. Show Full Review

Google+

11/1/2016

No Review was provided.

Facebook

10/30/2016

Made my new car purchase easy!! Highly recommend this dealership for new car purchase.

Google+

10/30/2016

No Review was provided.

Google+

10/30/2016

I drive over 50 miles to this dealership with another closer to me. Unlike another dealer service I have used, Vic Bailey has always treated this widowed, elderly(?) female courteously and as intelligent and not just a deep pocket to tap. I was told they would check my car out while it was in for recall service, but I was not greeted with a long list of things that needed addressing. Instead, I was told that my 11 year old CRV was good to go after replacing the passenger airbag--a tribute to the Honda brand and my local mechanic who keeps me road ready. THANK YOU STEVE AND VIC BAILEY! Show Full Review

DealerRater

10/29/2016

Service was fast and additional service needed was explained to me in detail. After it was discussed I agreed to have the service done at the dealership Show Full Review

Google+

10/29/2016

The experience at Vic Bailey was very good this time around. New owner of a pre-owned Honda from another seller. Was promised my vehicle in 2 hours, but service was completed in a little over 1 hour, and at a lower cost than initially quoted. This experience will bring me back to Vic Bailey. Keep up the good work! Show Full Review

DealerRater

10/28/2016

Fast service. Fixed tires with no problems and installed new mats. Explained everything that was done. Everyone was very friendly and helpful even to the point of helping me with my disabled husband who was with me and parked the car where we had easy access to get him back in the car. Thank you to all. Show Full Review

Google+

10/28/2016

I am very pleased with the service I received on my CR-V.

Google+

10/28/2016

No Review was provided.

Google+

10/27/2016

No Review was provided.

Google+

10/25/2016

Sean, in the service area, was one of the most proficient professionals I've dealt with concerning a vehicle. He is a tremendous asset to Vic Bailey Honda, and I wish I was closer to Spartanburg to utilize the dealership more often. Thanks for your prompt and courteous service to an out of state, drop in customer! Show Full Review

Google+

10/25/2016

It was good service and I rate him as a 10 and his name is Justin Rogers. Thank you again for your hard work I love my 2017 Honda Accord. Thank you.

Google+

10/24/2016

Second car we have bought from Vic Bailey Honda. Could not ask for a better buying experience. No pressure sales. I highly recommend this dealership to anyone looking for their next car. Show Full Review

DealerRater

10/23/2016

Great experience, everyone was friendly and they took care of me in a short time frame, I would recommend Vic Bailey's service to anyone.

Google+

10/23/2016

No Review was provided.

Facebook

10/22/2016

No Review was provided.

Facebook

10/22/2016

No Review was provided.

DealerRater

10/22/2016

I was very pleased with the quality of service that I received. Very professional. I was mpressed with the short period of time it took to fix my car. Show Full Review

Facebook

10/21/2016

My car buying experience was a very easy process with Nick Richardson. He went above and beyond expectation. Thanks so much for helping me through this process. Show Full Review

DealerRater

10/21/2016

I liked how Marcellus stayed past closing hours to let us test drive. Giving my daughter a big balloon was also very cool. I wish the APR was lower than 2.9%, but oh well, still not too bad.i"ll tell my friends about this place. Show Full Review

DealerRater

10/21/2016

I was pleased with the service and personal that handled it for me. The waiting area was clean and comfortable. I would recommend Vic Bailey Honda to others. Show Full Review

Facebook

10/20/2016

No Review was provided.

DealerRater

10/18/2016

Everyone was super friendly and awesome to work with!! Bryan was really nice and explained everything easily to where I was able to understand and make the best decision. Show Full Review

DealerRater

10/17/2016

I had a very good experience with Vic Bailey Honda sales person was very knowledgeable about the car I wanted and the price I wanted !

Edmunds.com - Service

10/14/2016

There is one question. On the form there was a place for the battery test and it was not checked off.

DealerRater

10/12/2016

Shawn handle my service in a very professional manner. I an glad I bought a Honda. they have made service a good experience. I dropped my car at 8 and it was ready at 9:30. Show Full Review

Google+

10/12/2016

courteous and knowledgeable service rep, took time to explain ended service. Personal interest.

Google+

10/12/2016

No Review was provided.

DealerRater

10/11/2016

I went in to the dealership and explained to the salesman what I wanted. He helped me find what I wanted from a different dealership and they traded for me to get it. Didn't take long at all. Show Full Review

Edmunds.com - Service

10/11/2016

I have no complaints about the service.

Facebook

10/9/2016

The shopping experience for a new car was made easy thanks to our car salesman Kevin Garrett. Highly recommend this car dealorship and car salesman for someone who is looking for a new car. You will not be disappointed! Show Full Review

Google+

10/9/2016

I had a excellent experience everyone did their best to put me in the right car . I would recommend Vic Bailey Honda to all my family and friends. Terry Swann my salesmen is the best. He was very nice and made sure he got me in a vehicle, he is the best. Thanks again. Show Full Review

Google+

10/8/2016

Buying a certified used Honda at Vic Bailey Honda, with the "no hassle pricing" was the best dealership experience I have ever had. We did our research prior to visiting the lot, so we know the price advertised was better than everything else we could find. Our salesman, Brian, treated us with respect and courtesy and has earned himself a customer for life.The other feature of their "no hassle pricing" is that every used car on the lot has that price clearly posted. Thank you for that!Thanks to Brian for his creative thinking that had us driving out in the perfect vehicle for us, without any drama or buyers regret. Show Full Review

Edmunds.com - Sales

10/7/2016

Easiest car buying experience I have had. They delivered exactly what they promised, were helpful and courteous, and the "closing" was fast, efficient, and with no pressure to buy anything. Show Full Review

Google+

10/7/2016

No Review was provided.

Google+

10/7/2016

No Review was provided.

Google+

10/7/2016

We were very pleased with the salesman (Tommy McGaha). He did an excellent job explaining the details of the vehicle operations and warranty. The price was very reasonable...one reason we came all the way from Greenwood to your dealership. Had great recommendations from others that had purchased vehicles from you. Thanks...Max and Sandy Warner Show Full Review

DealerRater

10/6/2016

I have been doing business with these people for years. They are always fair and give prompt service. I would not think of going anywhere else to buy my car. Show Full Review

Facebook

10/5/2016

No Review was provided.

Google+

10/5/2016

No Review was provided.

Edmunds.com - Service

10/4/2016

I have a 2011 Honda Pilot and have used this service Dept. exclusively since I bought this fantastic SUV. This is the best service I've received on a consistent basis and I've been driving since 1955 ! The service advisor was extremely well informed about the problem and explained it to me , the repair and how long it would take. And as usual he was dead on target! I will definently buy my next automobile from Vic Bailey ! Dexter Show Full Review

Google+

10/4/2016

No Review was provided.

Google+

10/3/2016

Very courteous and professional!

Google+

10/3/2016

Great experience

Google+

10/3/2016

My experience with vic Bailey Honda was great as always. Vic Bailey Honda is second to none.

Google+

10/2/2016

We were very pleased with the salesman (Tommy McGaha). He did an excellent job explaining the details of the vehicle operations and warranty. The price was very reasonable...one reason we came all the way from Greenwood to your dealership. Had great recommendations from others that had purchased vehicles from you. Thanks...Max and Sandy Warner Show Full Review

Google+

10/2/2016

The golden wrench lit up on my 2014 CRV during my Friday, rush hour drive from Greenville to Spartanburg. Made it back to Vic Bailey where they took me in right away. A wonderful lady asked if I would like some popcorn, and they were finished with the work within an hour. What excellent service! Show Full Review

Google+

10/1/2016

No Review was provided.

Facebook

9/29/2016

No Review was provided.

Google+

9/29/2016

Chris was wonderful !!! He was patient and kind to me. He listened attentively to the problems I was having with my Honda Odyessy van. He explained the the diagnosis from the technian in a language that I could understand. He gives exemplepary customer service each time I bring my vehicles in for service. We are a Honda family having owned five of Honda's automobile. (Four currently) I would like to recommend Chris in the Honda Service Department for employee of the month! Show Full Review

Google+

9/29/2016

Chris was wonderful !!! He was patient and kind to me. He listened attentively to the problems I was having with my Honda Odyessy van. He explained the the diagnosis from the technian in a language that I could understand. He gives exemplepary customer service each time I bring my vehicles in for service. We are a Honda family having owned five of Honda's automobile. (Four currently) I would like to recommend Chris in the Honda Service Department for employee of the month! Show Full Review

Edmunds.com - Sales

9/28/2016

Great experience. Two great sales reps with a lot of knowledge. Choosing between Altima, Fushion, and Accord. Great sales reps and great car closed the deal. Very impressed with the 2 reps and overall experience. And I have driven a ford since 1994! Show Full Review

Edmunds.com - Service

9/28/2016

Courteously took care of my problem with efficiency

DealerRater

9/28/2016

I always know my car will be taken care if I bring it to Honda. For this particular case, I had to anyway because of the type of work needing to be done. Was informed about my car recalls and was trying to get into a rental before my long trip and that was a complete flop :( otherwise, great customer service and very kind people. Show Full Review

DealerRater

9/28/2016

I was very reluctant letting go of a Honda Pilot that we had for over 9 years, but Brian Pinkerton made the transition very easy, pleasant and looking forward to what the future holds with this new car! Show Full Review

Google+

9/28/2016

No Review was provided.

Google+

9/28/2016

No Review was provided.

DealerRater

9/27/2016

My service asscociate went out of his way to make me happy. He even offered a loaner can when my timing belt was gettin done.

DealerRater

9/26/2016

We found you on Facebook and applied online. A salesperson called and set us up an appointment. We drove to the dealership, met with your sales rep and within two hours we had a brand-new car. Your staff was at the top of their game. Thank you for our best car buying experience ever! We are referring you to all our friends. Show Full Review

CarGurus

9/23/2016

Good communicators but not pushy.

CarGurus

9/23/2016

They were very good at letting me know all the updates

CarGurus

9/23/2016

They were very good at all the updates on everything thank you

Google+

9/22/2016

THANK YOU CORY for hooking my daughter up with her new cx9

Google+

9/21/2016

No Review was provided.

Facebook

9/19/2016

No Review was provided.

Google+

9/19/2016

No Review was provided.

DealerRater

9/18/2016

Stephen-wonderful, especially with an unanticipated problem: Personable, professional, thorough, respectful, knowledgeable. Norma trained him well- definitely my "go to" person in the service department! Show Full Review

Google+

9/18/2016

No Review was provided.

Google+

9/18/2016

It was fine, had an airbag replaced to to a recall.

Google+

9/17/2016

Very friendly staff. Speedy service and courteous employees. Highly recommend this dealership.

CarGurus

9/16/2016

Very diligent and proactive

Google+

9/16/2016

Awesome experience thanks to John Carter! A true blessing from above!

Edmunds.com - Sales

9/15/2016

If you want the absolute best customer treatment then Vic Bailey Honda is the place to purchase a car and have your car maintained. I highly recommend them. Show Full Review

CarGurus

9/15/2016

They were the only dealer that responded to me, when I contacted them about a vehicle. I tried to contact several other dealership about another vehicle no responds. Show Full Review

Google+

9/15/2016

No Review was provided.

Google+

9/14/2016

ALWAYS pleased with the service at Vic Bailey Honda!!!

DealerRater

9/13/2016

Do not try to sell you something you don't need and don't want In and out in a very short time frame. One of the best experiences I've had with a car dealership. Fifth vehicle I have bought or leased from this dealer Show Full Review

Facebook

9/12/2016

I received a letter from Honda stating that my car was part of the airbag recall. I called Vic Bailey - they scheduled a date & time that fit my schedule & they even contacted enterprise for me. This is my second time dealing with Vic Bailey regarding the airbag recall & I was absolutely satisfied with the whole process then & now. I really do appreciate all the help that I received from Chris & the rest of the team in the service dept. & I would like to mention that I have dealt with other Honda dealerships in the past but none compare to Vic Bailey. I'm glad that they are a part of my community. Thanks to all at Vic Bailey for a job well done!!! Deana Show Full Review

DealerRater

9/11/2016

I knew what Honda I wanted and they made sure they had one when I was able to meet with them. Which took me several months to find the time. The manager made sure I was still interested with almost daily emails. He was not pushy just friendly and kept me engaged. I had been wanting to update my 2012 Honda for months. The process was efficient, questions were all answered, reached and acceptable trade and purchase. I think in the end they were happy. I know I was. Show Full Review

Edmunds.com - Sales

9/11/2016

This was a very good sales experience for us.

DealerRater

9/9/2016

This is the third car we bought here from this local dealer. Great service and Hondas hold their value. We always get Friendly service and satisfaction. . Show Full Review

Google+

9/9/2016

No Review was provided.

Facebook

9/8/2016

The service department is excellent. I will be driving from Greenville from here on out.

DealerRater

9/8/2016

I had nothing but a great experience here. The staff was very helpful and friendly without being overbearing. I enjoyed the tour of the dealership and it only took a couple of hours to drive away in a new car. Show Full Review

Edmunds.com - Sales

9/8/2016

Brian was my salesman, he was professional and honest in all the questions I asked. I am very happy with my new Ford Exployer.

Google+

9/7/2016

No Review was provided.

Facebook

9/7/2016

Jeffrey went above and beyond for my family! It was the best car buying experience we have ever had!

Facebook

9/7/2016

Jeffrey went above and beyond for my family! It was the best car buying experience we have ever had!

Google+

9/7/2016

No Review was provided.

DealerRater

9/4/2016

While our '08 Civic was in for an air-bag recall we had other work done. Long story short the service performed by Honda professionals with OE parts was equal-to or even less than a private shop! Our service writer (Terri) was a professional and we were even offered a rental (prob dues to recall, not normal repair) My take-away - DIY to save $$ on routine maintenance but for the big stuff - take it to the people who know the vehicle like Vic Bailey Honda! Show Full Review

DealerRater

9/4/2016

We received professional treatment and concluded our deal in only 1 hour. We couldn't be happier. Will use this dealer on our next purchase.

Google+

9/3/2016

No Review was provided.

DealerRater

9/3/2016

Called ahead to schedule an appointment for an oil change. When I got there, they quickly changed my oil and wiper blades and was on my way. Everyone was curitious and used their free Wi-Fi while I waited. Show Full Review

DealerRater

9/3/2016

I am on my 3rd Honda being serviced by Vic Bailey Honda and am always pleased with the service and the people! I never consider going to another place for maintenance. Show Full Review

Google+

9/3/2016

The best car buying experience ever.No hassle or pressure and everything went smoothly!!

Facebook

9/3/2016

The service department is so friendly and will go out of their way to help me out.

DealerRater

9/2/2016

Received excellent service. John Carter was very professional, but not pushy. He answered questions and spent the time explaining how things work, etc. My husband and I were very please with our car buying experience. Show Full Review

Google+

9/2/2016

I have been a Honda owner for close to 20 years and have had nothing but good experiences with the vehicle quality and service. Vic Bailey Honda service department went above and beyond to help us with our vehicle, and it wasn't even a Honda! My husband's vehicle is from another maker, and we weren't getting anywhere with their service department to trouble shoot an issue. We have a game plan now for our non Honda, and with Stephen and Phillip's (service technician) help, we are working to resolve with the maker service department. If that doesn't work, we likely be proud owners of two Hondas!I really, really appreciate Stephen's professionalism, follow up and above and beyond help! He's one of a kind and has always helped us with any issue, Honda or not - and that is the key to getting and keeping customers! I hope he is as appreciated by Vic Bailey as he is by our family!! Show Full Review

Google+

9/1/2016

By far the best service by a car dealer anywhere I've been. And that is a lot of places. You did several repairs on my older Honda Odyssey and I was well pleased. I remembered that and chose you as my final decision. Happy I did. I hope to have same experiences ( I'm sure I will) in future. If I keep this as long as my last one I will be happy having your service. Show Full Review

Google+

9/1/2016

Had a great experience purchasing my first NEW vehicle! Spent hours & hours at 4 other dealerships in SC before finally getting wonderful service from the Vic Bailey Honda employees! John McCarson was quick to respond to my inquires online before I went to the dealaership, & both he + the manager were kind when I finally came in to purchase the vehicle. Reasonably competitive with their prices & willing to negotiate. I am so happy with my new Accord EXL...highly reccommend this dealership to everyone looking for a reliable vehicle & great service! I never got the vibe that these guys were taking advantage of me, (which is a legitimate concern for a young single female.) Thank you guys for your time and help! Show Full Review

DealerRater

8/31/2016

Service was completed on time and within budget. All the work was in good order. Thanks to all of the service technicians involved. They were extremely nice to us. Show Full Review

Edmunds.com - Sales

8/29/2016

Best experience we've had purchasing a vehicle. John Carter was great to work with and very professional! He allowed us to ask many questions, take our time, make our own decisions and was never pushy. Very happy with our new CRV. Show Full Review

Edmunds.com - Service

8/28/2016

Great Service Center with Excellent Customer Service. They always try their best to take care of the customer needs. Highly recommend.

Google+

8/28/2016

No Review was provided.

Edmunds.com - Sales

8/27/2016

I recently purchased a car from Vic Bailey Honda and I would recommend them to anyone! Terry was awesome and made our car buying experience stress free! Show Full Review

Facebook

8/26/2016

Just purchased a new CR-V with the help of Brian! Awesome salesman! Easy process! Got just what I wanted, and just what I needed! FIVE stars across the board! Fantastic! Show Full Review

Facebook

8/26/2016

Just purchased a new CR-V with the help of Brian! Awesome salesman! Easy process! Got just what I wanted, and just what I needed! FIVE stars across the board! Fantastic! Show Full Review

Google+

8/26/2016

Brian was helpful and worked well with our family to get us in our new car!! Thank you for a great service!

DealerRater

8/25/2016

I gave this rating because of the friendly atmosphere st Honda Service Dept. I have always got good service there. The wait time is also reasonable.

CarGurus

8/25/2016

Although I decided to put my vehicle purchase off for a few months, Vic Bailey Honda were pros at customer service! I heard from them right away, they very promptly supplied the Carfax I requested, and were very professional. Show Full Review

Facebook

8/24/2016

Just picked up my baby, had an awesome experience here! Shawn in the service department was an absolute joy to work with!

Google+

8/24/2016

I have been a Honda owner for close to 20 years and have had nothing but good experiences with the vehicle quality and service. Vic Bailey Honda service department went above and beyond to help us with our vehicle, and it wasn't even a Honda! My husband's vehicle is from another maker, and we weren't getting anywhere with their service department to trouble shoot an issue. We have a game plan now for our non Honda, and with Stephen and Phillip's (service technician) help, we are working to resolve with the maker service department. If that doesn't work, we likely be proud owners of two Hondas! I really, really appreciate Stephen's professionalism, follow up and above and beyond help! He's one of a kind and has always helped us with any issue, Honda or not - and that is the key to getting and keeping customers! I hope he is as appreciated by Vic Bailey as he is by our family!! Show Full Review

Google+

8/24/2016

No Review was provided.

Google+

8/22/2016

Both Jeffrey Smith and John Carter were helpful in my purchase of a used Toyota Corolla. John was particularly helpful in making sure I could purchase a 2nd key at the Toyota dealer for the dealer price. Thanks to both for a pleasant experience. Show Full Review

Google+

8/22/2016

They are always very courteous And while I always plan my service visits so they don't have to rush my car is always finished timely.

Facebook

8/20/2016

No Review was provided.

DealerRater

8/20/2016

I'm always pleased with the service, friendliness and helpfulness when I take my van in for service. I've been a Honda customer since 2004.

Google+

8/20/2016

We've dealt with Brian twice now and both times have been great. 2014 Accord and now a 16' Pilot. I would recommend asking for him if you go here. He's not pushy like most car salesman, and will wait for you to contact him when your ready. Show Full Review

CarGurus

8/19/2016

Nick was awesome. Good communication. When we got there we immediately knew this was the right vehicle. Everyone there made the transaction smoother and seamless. Got there at 10am and drove it off the lot by 12pm. Show Full Review

Google+

8/18/2016

I had been searching for a new SUV for months; once I decided on the Honda CRV, I started searching for the best prices. I did not have a good sales experience in my home town and so I ventured to other dealerships. I called Vic Bailey Honda and spoke with a nice salesman, Justin. I explained exactly what I was searching for, the price point I could afford and also let him know that I would have a trade. The exact vehicle and color I wanted was not easy to find, however, the salesman came through and had the vehicle brought to the dealership for me. Something I had put off for months, turned into a pleasant and gratifying experience! Justin handled the negotiating well and professionally. I LOVE my new CRV and it works so well in my real estate business. I have already recommended Vic Bailey to several co-workers and clients. Thank you for working the deal out with me! Janet Blake, Asheville NC Show Full Review

Google+

8/18/2016

No Review was provided.

CarGurus

8/17/2016

I was contacted bu dealership and had very good response to all my questions.. I purchase car and is pleased with my my experience with dealership. Show Full Review

CarGurus

8/17/2016

I was contacted bu dealership and had very good response to all my questions.. I purchase car and is pleased with my my experience with dealership.

Facebook

8/17/2016

No Review was provided.

Facebook

8/16/2016

I've had nothing but the best service every time I take my car in. Thank you!

DealerRater

8/14/2016

The no haggle price was more than fair. We were in and out very quicky. It was a very pleasant experience. And this review requires at least 25 words...first annoying thing in the whole purchase. Show Full Review

Google+

8/14/2016

John with internet sales was a delight to work with! Easy, professional car buying experience!

Google+

8/14/2016

No Review was provided.

Facebook

8/13/2016

Got a letter stating my Honda Civic was included in the airbag recall. I called to make an appointment and was given a few times/days to pick from. On the appointment day, my Daughter, who is the primary driver, dropped the car off and was picked up by Enterprise in a new Buick. She was called the next day and was told to drive the Buick to Enterprise and they dropped her back at Vic Bailey Honda. Smooth, hassle free, professional service. Thank you all for that Show Full Review

DealerRater

8/12/2016

No hassle pricing make for an easy purchase. Sales staff were great. We purchased our car including test drive in less than two hours. Unheard of.

DealerRater

8/12/2016

Recently, I had my passenger air bag replaced on my Honda Pilot. While the car was there, I asked for an estimate for upcoming maintenance. One does not usually see the real service technicians. They should get an award for thorough and efficient service to customers! I have owned only Vic Bailey Hondas and the service is EXCELLENT! Show Full Review

Google+

8/12/2016

No Review was provided.

Facebook

8/12/2016

When I bought my 2016 Accord, it was probably the best car buying experience ever for me. Terry Swann and Vic Bailey Honda went overboard to make sure that I got just the car I wanted, a fair price on the trade and treated us well in other ways. I've sent them 2 more customers who also bought new cars in the last month. I highly recommend Terry! Show Full Review

Edmunds.com - Service

8/11/2016

very helpful. answered several questions I had about the civic

Edmunds.com - Service

8/8/2016

I was very pleased with the customer service at Vic Bailey Honda!! They completed two cars a lot faster than anticipated. Our cars were finished in just a matter of 4 hours. They arranged for Enterprise to provide rental cars for us while they had our cars. I was very impressed with the friendliness and attention to details. I had Avery good experience. Show Full Review

Google+

8/8/2016

No Review was provided.

Google+

8/8/2016

No Review was provided.

Google+

8/6/2016

Excellent service and value while buying a pre-owned minivan recently.

DealerRater

8/5/2016

Outstanding employees, and friendly. Very Professional and got the best deal around this area. Will definately go back when we need another vehicle. The best!# Show Full Review

DealerRater

8/4/2016

Fast and easy process..Nick did everything he promised...I'm very happy ..I already recommended a new accord to my daughter..which was purchased on July 30 Show Full Review

Edmunds.com - Sales

8/4/2016

As car purchasing goes, this was a pleasurable experience. We visited the dealership 4 times and probably drove the salesperson crazy, but he took it in stride. Tommy McGaha was our salesperson, and he was very knowledgeable of the cars. He knew the answer to our questions without asking another salesperson or looking up the answer. Show Full Review

Google+

8/2/2016

I always have a good experience with Vic Bailey Honda and the service dept. Very friendly and professional staff! Keep up the good work!

DealerRater

7/31/2016

On time. Friendly staff. Excellent service. I've purchased several cars from Vic Bailey Honda and come back because of continued positive experiences! They continue to outdo themselves! Show Full Review

DealerRater

7/31/2016

Service is fast and courteous. Had an appt, for oil change and they took us on time and gave us some tips about the features on our vehicle also.

Google+

7/31/2016

No Review was provided.

Google+

7/31/2016

Great dealership to do business with. First time buyer of brand new 2016 civic for my wife. Dealt with Justin Rodgers. He took very good care of us! So much so that 3 months later I traded in my current vehicle for a 2014 civic for myself. Everyone I came into contact with from the sales department to the finance manager was very curtious and helpful. Thanks again for everything! Defenitely recommend Vic bailey Honda! Look forward to continuing all of my maintainence with y'all! Show Full Review

Cars.com

7/30/2016

Nic was very professional and helpful. I would recommend him to anyone that is ready to buy a car.

Facebook

7/30/2016

No Review was provided.

Edmunds.com - Service

7/30/2016

Performed in a timely Manner.

Facebook

7/29/2016

No Review was provided.

Google+

7/29/2016

No Review was provided.

Google+

7/29/2016

No Review was provided.

DealerRater

7/29/2016

Sales Department-Nick was very helpful and extremely knowledgeable about the Honda,s we were inquiring about. We are very happy with our purchase and the great customer service he exhibited. Show Full Review

Google+

7/27/2016

No Review was provided.

Facebook

7/26/2016

We loved the no-haggle approach to car buying. Brian Pinkerton was great to work with and I got the CR-V I was looking for!

DealerRater

7/26/2016

Terry was extremely friendly and most excellent to deal with. The entire Sales department went above and beyond to make the numbers work so I could walk away with the car of my dreams! I could not be more happy with the experience! Show Full Review

Edmunds.com - Service

7/26/2016

Professional from the time I dropped my car off to the ine I picked it up. They were efficient and polite. Great customer service.

CarGurus

7/25/2016

Polite. Fast reply.

Google+

7/25/2016

No Review was provided.

DealerRater

7/24/2016

Cory was simply amazing. He assisted us with everything we needed. Never before seen customer service! I would recommend everyone to go to Vic Bailey Honda, specifically to Cory! Show Full Review

Edmunds.com - Service

7/22/2016

My service was friendly quick and wonderful

Google+

7/21/2016

Since I live about 30 miles away from the Vic Bailey Honda Dealership, I have been asked why do I not go to a local Honda Dealer for service. I respond with, "The people at Vic Bailey have been good to me, so I want to continue to give them my business". My last experience with them was outstanding. Quality service was provided, and service consultant, Stephen Bridges went above and beyond his duty to make sure I left with satisfaction and a smile on my face. There is a Honda dealer less than 5 minutes from where I work who will provide transportation while servicing my car. Still, Vic Bailey is the place for me! Show Full Review

Google+

7/21/2016

No Review was provided.

Google+

7/21/2016

No Review was provided.

Google+

7/21/2016

No Review was provided.

Google+

7/21/2016

Just went in to look but we bought a car. A 2013 Honda Civic! Our salesman, Terry Swann went above and beyond helping us and answering all of our questions. We're very excited to have this car. Show Full Review

Google+

7/21/2016

John was great to work with, very calm, friendly, and patient. I drove away in a 2015 Honda Civic with low miles and an excellent price

DealerRater

7/20/2016

Bryan Paslay made my car buying experience the best by far! I will refer anyone that is looking to purchase a car to Vic Bailey Honda!

Google+

7/20/2016

Great experience with John Carter and Mark. Would buy here again.

Facebook

7/19/2016

No Review was provided.

DealerRater

7/19/2016

I was one hour into my return trip back home to Florida, when my low tire pressure indicator came on. Having nitrogen tires meant that I could not stop just anywhere. Searching on GPS for the closest Honda dealership, brought me to Vic Bailey Honda. Saturday morning has to be the worse day to show up without an appointment. Shawn, the service rep, assured my that they would work me in, as quickly as possible. To complicate matters more, I was traveling with my cat Sushi, who was welcomed into the showroom. Within 3 hours Sushi and I were on the road back to Florida. Shawn even carried Sushi's crate out to the care for me! Thank you Shawn for your awesome service! Show Full Review

Edmunds.com - Service

7/19/2016

The service member that worked with me was amazing! He was friendly, informative, and not pushy. I was very pleased with this service!

Google+

7/19/2016

Change of battery was fast; great service - just wish reminder of need to enter radio code had been mentioned.

Google+

7/19/2016

Timely and professional!

Google+

7/17/2016

No Review was provided.

DealerRater

7/16/2016

Definitely will use Vic Bailey again. Drove over three hours to purchase a used Honda Civic for my daughter. John Carter answered all of my questions over the phone and everything he said about the car was spot on. We love the hazzle free pricing and no hidden costs. Best experience we have ever had purchasing a car. Show Full Review

DealerRater

7/16/2016

I was very happy with the service I received during my recent air bag recall. The part was unavailable when I called to have service scheduled but they called as soon as possible. They promptly scheduled the service. During my visit, I was updated throughout the wait time. The waiting area was very comfortable. Show Full Review

Facebook

7/16/2016

Vic Bailey Honda is the best! They have excellent customer service and are family owned and operated. They also give back to the upstate community and are focused on being a good corporate citizen. Show Full Review

Facebook

7/15/2016

No Review was provided.

Facebook

7/15/2016

No Review was provided.

Facebook

7/15/2016

No Review was provided.

Google+

7/15/2016

No Review was provided.

CarGurus

7/15/2016

Vic Bailey Honda is an A++++++ and more dealer.Could not have been treated any better anywhere and made transaction so easy and smooth. The sales rep. ,John McCarson ,was the nicest and most helpful young man ever. In fact, everyone there were as nice and low key and professional as could be.My 2nd time dealing with them and my son uses them also. A PLEASURE to work with! Show Full Review

Facebook

7/13/2016

All my experiences with Spartanburg's V.B. Honda have been very positive.

Edmunds.com - Sales

7/12/2016

I contacted Vic Bailey via TrueCar. John Carter was my sales person. Super guy. Easy to work with , efficient and kept all promises. I drove away with my 2016 Civic LX in just over 2 hours. Best car buying experience I've ever had. They even made me a fair trade for my 2001 Honda Civic with 365,000 miles. I highly recommend John Carter and the team at Vic Bailey Honda. Show Full Review

Edmunds.com - Service

7/11/2016

Steven went above and beyond to accommodate an out of town visitor on saturday. His professionalism was exemplary!

Google+

7/11/2016

Great service very quick and did a great job I'm pleased.

Google+

7/11/2016

Always great service. Whether it's from sales to the service department.

Google+

7/11/2016

Great experience!

DealerRater

7/10/2016

Stephen was friendly, and made the servicing a pleasant experience. He was professional, and informative and answered all my questions thoroughly. Oil change and servicing was completed in a timely manner. Show Full Review

Google+

7/9/2016

Everyone there seems super nice. The process went oddly smooth. Glad I came.

DealerRater

7/9/2016

Stephen helped me to get my car serviced in a timely manner. He was very polite and even told me about a coupon I could use to save on my bill. Thank you for your great service! Show Full Review

Edmunds.com - Service

7/7/2016

Great service. Very professional and friendly.

DealerRater

7/7/2016

Just got a pilot from this dealer and got the first oil changed , it was professional and quick , hope to experience the same level of good service in the coming years. Show Full Review

Google+

7/7/2016

No Review was provided.

Edmunds.com - Sales

7/6/2016

Thanks for everything. You all treated me right

DealerRater

7/6/2016

Our experience thus far with Vic Bailey Honda has been great! Everyone is very friendly, helpful, knowledgeable, and most important, HONEST. One couldn't ask for better service! If I hear of anyone in the market for a vehicle, I will send them to Vic Bailey Honda! Show Full Review

Edmunds.com - Service

7/5/2016

I had a great experience at the dealership and Chris in the service department did a great job in helping me get in and out in a timely manner and he was very friendly.. Show Full Review

Google+

7/5/2016

No Review was provided.

DealerRater

7/4/2016

I recently visited Vic Bailey Honda service department for the first time. I was very happy with the experience. My car was serviced promptly while I waited, and everything was explained to my satisfaction. Everyone was friendly and courteous. Show Full Review

Google+

7/3/2016

No Review was provided.

Google+

7/3/2016

No Review was provided.

Google+

7/3/2016

No Review was provided.

Google+

7/3/2016

No Review was provided.

Edmunds.com - Service

7/2/2016

Went for my first oil change on my 2016 Accord, much like my sales experience my service experience was excellent!

Facebook

7/1/2016

No Review was provided.

CarGurus

7/1/2016

Responded quick

DealerRater

6/29/2016

As is always the case, I could not ask for a more dedicated, honest group of people than the service team at Vic Bailey. From start to finish their goal was to identify and fix the problem in the most efficient and affordable way possible.....they succeeded as usual. Show Full Review

Google+

6/29/2016

I like working with Stephen Bridges. He is very very friendly and I really appreciate him. I was very pleased with my oil change. You completed the work in the amount of time told to me. Thank you and have a blessed day. Tiki Show Full Review

Google+

6/29/2016

Excellent car service techs. They were very helpful and nice.

Google+

6/29/2016

I had the best experience purchasing my Honda CRV. Thanks to Brian Pinkerton for being so helpful and going above and beyond to make sure I got what I wanted. Show Full Review

Google+

6/29/2016

.The performed the required servicing in record time and even placed my next days travel destinatuion in my navigation system while I sat for a short while watching television drinking their free wat3r and being cool. Excellent and courteous service. Love Vic Bailey Honda Show Full Review

Edmunds.com - Sales

6/28/2016

went to visit Vic Bailey Honda to look at the 2017 Ridgeline, ended up bringing one home. The sales person, Brian, was very informative and really knew a lot about the Ridgeline. Answered all our questions, went for test drive and closed the deal. I love my Honda Show Full Review

Google+

6/28/2016

No Review was provided.

Google+

6/28/2016

No Review was provided.

Google+

6/28/2016

No Review was provided.

DealerRater

6/27/2016

I liked the fact that the no hassle prices was the "out the door price". There are no other dealer add on fees other than state sales tax and tag fee that will be with any car dealer. I researched prices on Honda CR-V's for about 3 weeks and the price Vic Bailey advertised the Honda I bought was the best price I had seen during this time. Show Full Review

DealerRater

6/27/2016

Steve helped me and he was very polite and courteous. He took care of the things I needed. I thought I lost my credit card and he was going out of his way to help find it by looking in parking lot,even offer to help search my car. Fortunately I found it, and I hope that I called in time before he went looking for it! I really appreciate his thoughtfulness. Excellent service!!! Show Full Review

Edmunds.com - Service

6/27/2016

My wife and I had an unfortunate accident on i-85, blowing the right front tire and severely damaging the rim on our Honda Fit. We were towed to Vic Bailey Honda about 11:30 am. The service man was able to locate, order, deliver and install a new tire and rimall by 5:30 pm on Monday, June 20. We were on our way and able to complete our return trip to Greenville, NC. Kudos to all the folks at Vic Bailey Honda. A special thanks too to a customer who transported my wife and me into town for lunch and an afternoon of touring as we awaited our repairs. The people of Vic Bailey Honda and the kind people of Spartanburg rallied to our aide. THANKS! Show Full Review

Edmunds.com - Service

6/27/2016

The Honda folks are very kind, friendly and very helpful. My family was going on vacation the next day to FL and they fixed me right up! I appreciate all they did for me! Show Full Review

DealerRater

6/26/2016

Chris took care of me and got me in and out in a timely manner and took care of all my needs. This is the only place I take my Accord bc of the staff

DealerRater

6/26/2016

We had put our name in some time ago for a new Ridgeline and as soon as they arrived we were called. Just as we were promised, we went the day they arrived , bought one and picked it up the next day. Can't do better than that! Show Full Review

Google+

6/24/2016

Great experience with John Carter and Mark. Would buy here again.

Facebook

6/21/2016

No Review was provided.

Facebook

6/21/2016

No Review was provided.

Cars.com

6/15/2016

First service appointment since we purchased car late last year. Service department employees were so nice and helpful. Quick service. WOW.

Facebook

6/14/2016

Would recommend everybody to this awesome dealership. Ask for Nick Richardson when you go

Cars.com

6/14/2016

I was shown available used civics which was my preferred model. I was fully informed of the residual value of my trade in. I was treated courteously and promptly. The process was smooth and productive. This is my 5th Honda from vic bailey Show Full Review

Cars.com

6/11/2016

Nick Richardson was great! So much help and was patient with me. Made the buying experience easy!

Google+

6/10/2016

Excellent! Would definitely buy from again !

CarGurus

6/10/2016

Promptly called and was willing to work with us

Google+

6/10/2016

No Review was provided.

Google+

6/10/2016

No Review was provided.

Cars.com

6/10/2016

Sean my customer representative was so helpful with every aspect of my experience. I hope Vic Bailey continues to employ individuals like Sean with his natural customer service skills. I will most definitely revisit Vic Bailey for my needs. Show Full Review

Cars.com

6/9/2016

Everyone at Vic Bailey Honda are always professional, courteous and kind. The facilities are very clean and organized.

Yelp

6/9/2016

Bryan Pasley and Terry Swann both helped me in finding and buying my 2016 Honda Odyssey. They were both very kind and helpful without being "pushy." They made me feel comfortable and well cared for. Show Full Review

Cars.com

6/9/2016

I have been to your dealership 3 times in the last year after moving from Illinois your dealership has been top notch and very friendly the service man has been verythromycin cordial and helpful. When I get ready to purchase a new Honda I will definitely consider this dealership. Thank you for helpin Show Full Review

Cars.com

6/8/2016

This dealer has always been helpful to me..I think they are great! The service department is awesome!

Yelp

6/8/2016

Very good experience Helpful and Knowledgeable

Edmunds.com - Sales

6/8/2016

Vic Bailey Honda and salesman Conner Gaffney are the best! This is the fourth vehicle we have purchased with Conner's help and we truly appreciate all his help and dedication to make sure we have a wonderful purchasing experience. We have enjoyed all of our Hondas. We started with a 2-door Civic and have gradually worked our way up to a beautiful and fully equipped CR-V Touring edition. This is a fantastic vehicle for mileage, room and looks. Their finance program is the best for us at only 0.9% interest! Thank you to Vic Bailey Honda and a very special Thank You to Conner Gaffney! Show Full Review

Google+

6/8/2016

No Review was provided.

Cars.com

6/8/2016

My buying experience with Vic Bailey Honda was one of the more enjoyable experiences I have had purchasing a vehicle. There was a large variety of vehicles to choose from. The salesman was informative and knowledgeable about each class of Honda I looked at. The cars were reasonably priced such that I didn't feel like my bank was going to break to make this purchase. It is obvious that Vic Bailey Honda is using their buying power to pass along the savings to us the consumer by working off of volume and not by price gouging. Show Full Review

Google+

6/8/2016

As usual, the service was outstanding, which is what I have come to expectMaxie is to be commended for his attention to all VB Honda customers

CarGurus

6/6/2016

Very good. Car sold.

Google+

6/6/2016

No issues at all

Cars.com

6/5/2016

Everyone in the Service department at Vic Bailey Honda did a fantastic job. My scheduled service was completed very fast, and at the exact price quoted. Show Full Review

Cars.com

6/5/2016

I had to return my car to the dealership after a recent repair to my air conditioning. The unit worked when it was tested but it stopped cooling shortly after I retrieved my car. My service rep, Terry, was very accommodating, assuring me that they would take care of the problem. He then arranged for a loaner car at no charge for my transportation until the issue was resolved. The second repair would have been just as costly as the first, but Terry was able to get the additional repairs authorized at no cost to me. I am extremely grateful for his advocacy on my behalf and for the hard work that the Vic Bailey team did to ensure that my air conditioner was restored to full function. Thank you all. Things are very cool now! Show Full Review

Edmunds.com - Service

6/4/2016

I took my Honda crv for the first oil change because it came free with the purchase of the vehicle.iI was impressed with the service and the staff,they did a great job ! Show Full Review

Google+

6/4/2016

No Review was provided.

Google+

6/4/2016

Marcellus was a very helpful and informative salesman I would highly recommend him to anyone.The manager was a very nice guy also.The whole car buying experience was stress free!! Show Full Review

Google+

6/3/2016

No Review was provided.

Cars.com

6/2/2016

Will never deal with anybody other than Terry Swann for as long as he is with Vic Bailey. He patiently answered all my questions and was not pushy like so many salesman. Show Full Review

Edmunds.com - Sales

6/2/2016

The sales associate knew the cars well. Got the info I needed, and based my purchase on it. My next car will come from you. Don't change anything.

Google+

6/2/2016

No Review was provided.

Google+

6/2/2016

No Review was provided.

Google+

6/2/2016

As usual, the service was outstanding, which is what I have come to expect Maxie is to be commended for his attention to all VB Honda customers

Edmunds.com - Sales

6/1/2016

I came knowing what I wanted and it. There was no pressure to buy anything. I was very pleased with Brian and his professionalism. The best part is that I was in and out in less than 2 1/2 hours. This was a first for me. Vic Bailey has a lifetime customer in me! Show Full Review

Google+

5/29/2016

Pleasant and relaxing shopping experienceGreat place to buy a car

Facebook

5/28/2016

I loved the no hassle approach. We were in and out in no time. There was never any pressure. Thanks Brian!

Google+

5/27/2016

My wife feels comfortable taking the van for regular maintenance. She talked to the salesman who sold us the van. She had a question for him and he answered it for her. She feels welcomed at the dealership. Show Full Review

Google+

5/27/2016

Pleasant and relaxing shopping experience Great place to buy a car

Google+

5/27/2016

Mr. Lynn is a great representative. Very knowledgeable. You should give him a raise.

Cars.com

5/26/2016

As far as car buying goes, I had a good experience. I came in to look at two specific used cars and had been in touch with John before driving from Fountain Inn. No haggle pricing takes a lot of the hassle out of the process! Show Full Review

Facebook

5/24/2016

Marcellus wad wonderful, great buying experience!! Thanks so much much for helping me out!!!

Google+

5/23/2016

No Review was provided.

Cars.com

5/22/2016

Always enjoy taking my car to be serviced by Vic Bailey Honda. Never disappointed.

Google+

5/21/2016

No Review was provided.

Edmunds.com - Service

5/20/2016

Everything went well. I appreciate their efforts

Facebook

5/19/2016

A HUGE thanks to Vic Bailey Honda and Marcellus Simpson for the overall BEST car buying experience ever!!! I honestly recommend Vic Bailey Honda to anyone in the market for a new or used car! Show Full Review

Google+

5/19/2016

No Review was provided.

Cars.com

5/18/2016

It s.till took a long time even though I had my own financing in place. Overall it was a good experience

Edmunds.com - Sales

5/17/2016

I came into the dealership for an oil change on my 2015 civic, and absolutely fell in love with the 2016 civic touring! Our dealer was fast with our paperwork, knowledgeable, very respectful to our toddler, which I truly appreciate, and got us a great deal. After purchasing the best car on your lot( in my opinion), I even found an insurance company whose quote was even cheaper than my previous new car, so the jump in payment isn't as harsh on my finances. I appreciate everything Honda has done for us. I love our head turning, lime green dream! Show Full Review

Yelp

5/17/2016

we were looking for a used car for our daughter and found one here on the website. Our experience was perfect. We came in and test drove the car and found it to be exactly as it was advertised on the website. Then the process of purchasing the car from start to finish took about 1 hour. The guys here were great! We will be back when we are ready to buy another car. Show Full Review

Edmunds.com - Sales

5/17/2016

Had a very positive experience buying a 2016 CRV EX-L.

Cars.com

5/17/2016

Thank you for getting us back on the road quickly!

Cars.com

5/16/2016

Excellent service to our 2014 Accord. We have dealt with this dealership for 6 years and have been very well pleased.

Cars.com

5/13/2016

Chris was a pleasure to work with and helped prioritize maintenance to be done with my car. Also helped with recalls that I was unaware of. Will always take my CRV to them from now on. :) Show Full Review

Cars.com

5/13/2016

Buying process using the web-site e-pricing was incredibly simple. Very fairly priced, and a no pressure environment made it hassle free. No surprise fees or charges to consider, and fast efficient paperwork had me out of the office and on my way in no time. My second Vic Bailey experience, and I wouldn't hesitate to return. Show Full Review

Cars.com

5/12/2016

Very peasant buying experience. The salesman was very knowledgeable and helpful in explaining all features of different models.

Google+

5/11/2016

No Review was provided.

Google+

5/11/2016

No Review was provided.

Google+

5/11/2016

No Review was provided.

Google+

5/11/2016

Great experience! Love my car! Nick was awesome! Hopefully will be purchasing my next car from Vic Bailey :-)

Google+

5/11/2016

Good salesman, Jeffery, worked well with him. Not the normal B.S. and pressure.

Cars.com

5/8/2016

Marcellus was great and made the process enjoyable. Really great guy

Cars.com

5/7/2016

I was having my end of lease inspection with plans to return the car to the dealership where I purchased it. One salesperson convinced me to stay and before lunch, I had my inspection, appraisal, two test drives, a credit check, and an offer. I drove home with a brand new car. I had to come back for service a week later and found the service department to be just as quick and knowledgeable. Show Full Review

Cars.com

5/7/2016

We had a great experience purchasing our 2016 Honda CRV EX-L from Vic Bailey Honda! Chip Foster and his entire staff (particularly Maxcy Lynn and Darryl Crocket) could not have been any more helpful in making sure we were able to purchase exactly what we wanted. I have purchased all my cars from Chip for the past 20 years and have always been pleased! Show Full Review

Cars.com

5/7/2016

We knew what car we wanted and Vic Bailey had it in stock. We asked for their best price and it was much lower than other area competitors. This was all done via emails and phone calls. It was a very easy process and well worth the effort to drive 25 miles further than our closest Honda dealer. We are very happy with our new car. Show Full Review

Edmunds.com - Service

5/5/2016

Driving up from Atlanta to Spartanburg, I ran into a problem. This dealer was very helpful and prompt!

Google+

5/5/2016

Relatively fast & courteous.

Google+

5/5/2016

Brian was a friendly, professional salesman who listened to what I wanted and delivered without hesitation. He remained available for questions after I left and because of his attitude and willingness to accommodate my requests, I will go back to Victoria Bailey. Thank you! Show Full Review

Google+

5/5/2016

No Review was provided.

Google+

5/4/2016

Steven and Chris are very professional. When I came to pick my car, Chris took his time to explain what they did in my car. They both deserve respect and merit. Show Full Review

Edmunds.com - Sales

5/3/2016

I came in with a set budget and they worked diligently with me to get a great car within my budget. No hassle.

Google+

5/3/2016

No Review was provided.

Google+

5/3/2016

No Review was provided.

CarGurus

5/2/2016

The salesman was quite professional and knowledgeable.I didn't buy the car.But I will do business,if that right car comes along.

CarGurus

5/2/2016

The salesman was quite professional and knowledgeable.I didn't buy the car.But I will do business,if that right car comes along.

Yelp

5/2/2016

My daughter and I both were wanting to trade our cars in for something new and bigger. We pulled in and the salesman that greeted us was WONDERFUL! He wasn't pushy at all. My daughter bought her last car from there. He walked us around describing the features of the cars to us. My daughter found one she loved. As they were getting the paper work done I told him I was wanting to trade in my car and told him what I could afford and he told me he could find me one. So once he got her ready for the finance department he walked me around and I found one I loved also. The entire staff was was friendly. I know my daughter and myself will be returning customers! Show Full Review

Cars.com

5/2/2016

Check in was quick upon arrival. The waiting area is nice with coffee, but no kids area. Though I didn't bring my twins with me on this trip, it would be nice if they had a kids area so they can be entertained while waiting. Overall it was a nice experience. Show Full Review

Google+

5/1/2016

My salesman name was Nicolas, he was so helpful to me and my mother. Helped us both get new cars.

Google+

5/1/2016

No Review was provided.

Yelp

4/29/2016

I actually had planned to go back to Breakaway but had to travel to Spartanburg for my end-of-lease inspection, and a salesperson suggested I just take care of all of it while I was there. By 1 pm I had my inspection, appraisal of the old lease, credit check, test drove two cars, and was on the road in my new car. Very knowledgeable, honest about pros/cons of different models, and continually checked in with us so we knew where they were on the process. Happy to be a convert. Show Full Review

Google+

4/29/2016

Everyone was super nice! No hassle prices are the best! Great experience!

Google+

4/29/2016

VERY HELPFUL AND FRIENDLY PLACE TO GO FOR SERVICE.

Google+

4/29/2016

Appointment was easy to schedule and service was great.The service advisor was very nice & helpful. He told me what needed to be done, gave me prices for each and let me decide what I could have done at this appointment. I have the option to call back and schedule the other services. Thanks so much,Stephen Bridges. Show Full Review

Google+

4/29/2016

Brian was a friendly, professional salesman who listened to what I wanted and delivered without hesitation. He remained available for questions after I left and because of his attitude and willingness to accommodate my requests, I will go back to Victoria Bailey.Thank you! Show Full Review

Edmunds.com - Service

4/28/2016

Called in for service and requested same day and they took me right in that afternoon. Handled everything as requested in a friendly and proficient manner. Highly recommend their service department. Show Full Review

Google+

4/27/2016

Went to Vic Bailey Honda and bought a new 2016 Honda Pilot EX-L RES! In 2014 I bought a new Accord EX-L from a salesperson (will not name Him, his first name starts with a "B") he was horrible and showed some disrespect to me but the car sold itself not the salesperson! This Year, met a nice gentle salesperson called Marcellus and another guy called Mac. Overall had the greatest experience with these two guys, especially Marcellus he made me change my perception about Vic Bailey's Sales people. Show Full Review

Cars.com

4/25/2016

I took my car into Vic Bailey Honda dealership for an oil change and to check some minor issues. I asked to be dropped at my next location by one of the dealership's drivers. When asked when did I need my car back, I said in enough time to pick my child up from school. The service manager Chris instead offered me a loaner car so I would not be inconvenienced. This really made my day, especially since I was feeling under the weather. I was able to pick up my child on time and run to the doctor with no problems. They serviced my car & called when it was ready. Although I didn't have any additional repairs needed, there was no charge for checking on them. I couldn't imagine my day going any smoother. Show Full Review

Google+

4/25/2016

Most pleasant car buying experience ever. Go see John McCarson at Vic Bailey Honda - no hassles, no games, just great customer service at a great price. Show Full Review

Google+

4/25/2016

No Review was provided.

Cars.com

4/24/2016

John Mc Carson did an outsyanding job selling us this car

Edmunds.com - Service

4/22/2016

Great service. I will definitely return the next time I need service. Quote was accurate and service was completed when promised.

Cars.com

4/21/2016

Great buying experience.Salesman was very courteous and professional. He explained all the features of our new CRV to us. We received a trade in value that we wanted and monthly payments are below what we expected. Show Full Review

Edmunds.com - Sales

4/21/2016

My experience at Vic Bailey Honda was great. My car dealer sales person was outstanding His Name was Brian not sure of his last name but I know one thing he's good at his job. I'd recommend him to anyone. I drove out of the dealership with my brand New Honda Civic 2016. I'm a satisfied customer. Show Full Review

Google+

4/21/2016

No Review was provided.

Edmunds.com - Sales

4/20/2016

Felt welcomed by the excellent staff and had an awesome easy buying experience. I won't go anywhere else

Cars.com

4/20/2016

Can not remember the service guys name but I've had my 2011 Honda Odyssey serviced at this location a number of times and he has always been so helpful. He is a young dark header guy with a small beard. I must say my service here has always been great. I don't think I will ever go away from here. So thank you to that young man for all his help and kindness Show Full Review

Google+

4/19/2016

Steven and Chris are very professional. When I came to pick my car, Chris took his time to explain what they did in my car. They both deserve respect and merit. Show Full Review

Cars.com

4/19/2016

I was well pleased with the service I received at Vic Bailey Honda. I was greeted as soon as I drove in and the person that waited on me was very nice and informative. I didn't have to wait but a little over an hour and I was ready to go. Everyone was friendly and courteous. Show Full Review

CarGurus

4/18/2016

too much to type- all good though

Google+

4/17/2016

Fast friendly service

Google+

4/17/2016

I have dealt with Vic Baily a lot since first purchasing there in 2006..They have always had courteous,friendly,knowledgeable and professional staff. That's why I just kept looking at their used car inventory until a car finally showed up I liked and could afford. I've heard complaints about other dealerships and didn't want that experience for myself. I would recommend them to anyone. Show Full Review

Google+

4/15/2016

My family will never do business anywhere else! Our buying experience at Vic Bailey was great. We traded our vehicle in and purchased a used car. Our salesman, Maxie, was knowledgable and patient with us, and he went above and beyond to make us happy. At first the thought of 'no haggle pricing' made us nervous, but after doing our own research we could see that Vic Bailey offers very fair pricing, and gave us a very fair trade-in price for our vehicle. In our opinion this elevates car-buying to a whole new level of confidence and trust! We drove away feeling very good about our purchase, and the customer service we received from Maxie and this dealership was phenomenal. We wholeheartedly recommend Vic Bailey Honda to anyone in the market for a new or used car! Show Full Review

Cars.com

4/15/2016

Nick is a great car salesman! He made me feel very comfortable about trading in my car. He is very knowledgeable about all the Hondas are the lot and he always seems to select the best car for me...that fits my personality perfectly. THANKS SOOOO MUCH NICK! Show Full Review

Cars.com

4/13/2016

The service was quick and done very well. Everyone working was very helpful from the representative to the service guys always very friendly, explained everything clearly and answered any questions I had. Overall great service Show Full Review

Edmunds.com - Service

4/13/2016

Great visit. Great service and customer care. Very informative and helpful.

Google+

4/13/2016

No Review was provided.

Google+

4/13/2016

Salesman John Carter was exceptional to work with! He made the process simple, he was upfront and honest and great to deal with. If you dread car buying because of dealing with car salesmen, go to Vic Bailey and ask for John Carter. We had a great experience with him. Everyone we dealt with at Vic Bailey was great as well, courteous and low key-no high pressure or crookedness whatsoever. Show Full Review

Google+

4/13/2016

No Review was provided.

Google+

4/13/2016

No Review was provided.

Google+

4/13/2016

Steven and Chris are very professional. When I came to pick my car, Chris took his time to explain what they did in my car. They both deserve respect and merit. Show Full Review

Google+

4/13/2016

Appointment was easy to schedule and service was great. The service advisor was very nice & helpful. He told me what needed to be done, gave me prices for each and let me decide what I could have done at this appointment. I have the option to call back and schedule the other services. Thanks so much,Stephen Bridges. Show Full Review

Facebook

4/12/2016

Thank you to the entire team for taking care of us yesterday! James Crain, John Carter, Bryan Pasley, and Chris Ruiz made sure we were in and out and had everything we needed. Thank you for always looking out for us! Exceptional customer service! Wouldn't purchase anywhere else! Show Full Review

Cars.com

4/12/2016

Never disappointed. Very professional staff! Prompt repairs and quick return of vehicle.

Cars.com

4/12/2016

I had two tires with slow leaks, they plugged one and replaced the other. they did a fantastic job. On top of that they automatically gave me the discounted price for an oil change. they work fast and are super sweet! I love my Honda Service Department! Show Full Review

Cars.com

4/12/2016

We really had a good experience with purchasing our 2007 Honda Odyssey on April 11,2016. John McCarson ,Darryle, and the new F&I Manger did an awesome job. Thank you so much we will be back in the future. The Higgins Show Full Review

Cars.com

4/10/2016

Thanks for completing my oil change in a timely manner.

Cars.com

4/9/2016

Good Job & friendly service. This is a dealership you can put your trust in.

Google+

4/9/2016

We always receive excellent service on our 2006 Honda Element and would not have it serviced anywhere else. Everything from simple oil changes to maintenance requirements are completed in a timely manner. Inspection results are explained in a professional and honest manner, and we never feel pressured. Thank you, all, in the service department!! We especially commend Terry Sanchez-Lewis for the best service advisor at Vic Bailey Honda. His attention to detail and actually listening to and resolving to customer concerns should be rewarded!! THANK YOU, TERRY!! Show Full Review

Google+

4/9/2016

No Review was provided.

Google+

4/9/2016

It was a pleasure dealing with VIc Bailey Honda. We were treated with respect and never felt any high pressure sales techniques. We are enjoying our Honda Accord and appreciated the inventory of pre owned vehicles on their lot. Our vehicle went through an exhaustive evaluation and as a result qualified for the original Honda warranties. Our salesman, John Carter, made the difference by being knowledgeable, being a good listener, and making the entire process as easy as possible. I would not hesitate to recommend Vic Bailey Honda or Suburu to anyone including friends and family. Show Full Review

Cars.com

4/8/2016

The service that I received was good. The customer service representative did a great job!!!

Cars.com

4/8/2016

very nice and friendly people- thanks a lot to Steven

Cars.com

4/8/2016

Nick Richardson did a fantastic job as our salesman from start to finish! Finance department was great to work with and highly professional.

Edmunds.com - Sales

4/8/2016

Straightforward pricing, easy to deal with. Bought the car on my lunch break. Seriously, this was the easiest far buying experience I have ever had. Go see John the Internet Sales manager for a great no hassle deal on your next Honda Show Full Review

Google+

4/7/2016

Steve was awesome! I had a few bad experiences with other dealerships giving me the run around. Everything here was direct and too the point. The prices were listed on the cars for once and even the kbb value was listed. Had a wonderful experience with looking at cars with Steve. He actually listened!!! And was no pressure so I could take my time and decided... Would recommend him and this dealership to everyone! Show Full Review

Google+

4/7/2016

No Review was provided.

Google+

4/7/2016

I was in the market for a four door car that had plenty of room & was going to be reliable while also getting good gas mileage. I was getting rid of my two door car & i knew that Hondas were great cars. I drove a CR-V first & while it had plenty of room, I didn't feel like it was the best fit. My grandfather & I walked down to the HR-V models & I really loved the way the car handled & how much room it had. It is a perfect car! I talked with Nick and he showed me the storage capabilities & some other features on the car first. He was very professional, friendly, & knowledgeable about the vehicle & he answered any questions my grandfather & I had. After all the paperwork was done, nick proceeded to show us some other features of the car & made sure I felt comfortable driving it before I left the parking lot. With it being my first purchase, I was very happy with this experience & would recommend anyone to go to Vic Bailey Honda if they want quality help finding their new car. Show Full Review

Google+

4/7/2016

No Review was provided.

Google+

4/7/2016

No Review was provided.

Google+

4/7/2016

I Purchased a new Honda Accord V6 EXL from Vic Bailey. Great service.

Facebook

4/6/2016

I have bought several vehicles from different dealers over the years. Many of the dealers were good but I got give Cory (salesman) credit. He was fantastic to work with, the process was smooth and easy. If your looking for a vehicle, it would be worth your time to call him. Show Full Review

Yelp

4/5/2016

The airbag recall for my 2002 CRV and tune-up was done in record time. The service writer was courteous and was attentive to our needs. Thanks for a job well done! Show Full Review

Google+

4/5/2016

Awesome service again! I can really tell the difference again. Norma Finger, Chris Ruiz and Mark Dowling are the real customer experience at Vicbailey Honda. They are very personable and passionate about their work and have always made sure that I am well served anytime I've had the need to bring my vehicle in for service. They're focused and self initiators with strong motivation to make the customer happy all the time. Thank you guys! Show Full Review

Cars.com

4/4/2016

This dealership is staffed with some of the most professional personnel I have ever encountered. And as a retired Naval Officer, I have seen some good ones. I recently bought a new Pilot and was very satisfied from the time I expressed an interest to the time I drove it off the lot. You folks do it right! Show Full Review

Cars.com

4/4/2016

Salesman came in on his day off to take care of this sale. We greatly appreciate his service.

Facebook

4/4/2016

Brian got me the hookup on my 2012 toyota tacoma. I couldn't be happier with the experience. Would definitely recommend this dealership.

Google+

4/4/2016

Can not complain. Costumer satisfaction is streamlined everywhere throughout the buying process not-fixed to any step. No Hassle Pricing ..The Price Is Right, zero games. Very comfortable experience! Show Full Review

Facebook

4/3/2016

There is a sales guy that works there his name is Cory Rose... He was the most honest.. Caring..straight up guy I have ever met ( in this line of work) we hit some bumps in the road but he did not stop until it was made right with us...I will be going back to buy a new truck soon and I will not work with anyone but Cory...this will be my 3rd car purchase there in the last 5 years from this dealership.. Ask for Cory Rose u will have a wonderful..stress free experience. He really cares about his customers. Because of him I will NOT go to any other lot.. Show Full Review

Cars.com

4/2/2016

Thanks Terry, from start to finish. I would recommend Vic Bailey Honda. I Love My Honda!

Cars.com

4/1/2016

The buying process was easy and fast. Very professional dealership.

Cars.com

4/1/2016

I have taken all our Hondas for service at Vic Bailey's for many years now. The staff is knowledgeable and helpful and they always do a good job of explaining. Show Full Review

Google+

4/1/2016

We could not have had a better salesman than Marcellus Simpson! He was extremely knowledgeable about all the cars we looked at and very considerate about our needs and preferences. I will recommend him to any friend who wants a new car. I am very happy with my new Honda Pilot! Show Full Review

Google+

4/1/2016

No Review was provided.

Cars.com

4/1/2016

I made an appointment and they were right on time. I did not have to wait.

Cars.com

3/31/2016

Good customer service and a great dealership to buy a new car with. I was very satisfied and highly recommend salesman Nicholas Richardson.

Cars.com

3/30/2016

Wonderful experience.. would definitely recommend to anyone.

Edmunds.com - Sales

3/30/2016

I purchased the car through the internet sales dept. Two emails and we finalized the deal. In person contact for the paperwork and car pick-up was easy and the staff very responsive. Show Full Review

Google+

3/30/2016

No Review was provided.

Google+

3/30/2016

No Review was provided.

Google+

3/30/2016

No Review was provided.

Cars.com

3/29/2016

Great people their thank u Steve bridges and mike Lancaster

Google+

3/28/2016

Can not complain. Costumer satisfaction is streamlined everywhere throughout the buying process not-fixed to any step. No Hassle Pricing ..The Price Is Right, zero games. Very comfortable experience! Show Full Review

Google+

3/28/2016

No Review was provided.

Yelp

3/27/2016

We have been taking our car to get it service at Vic Bailey for 5 years. They are always nice and do a great job. My wife takes it most of the time and she said they never pressure her to get what she don't need.Curtis G. Show Full Review

Cars.com

3/25/2016

Wife had been looking for a deal on a new Honda Odyssey van. Dealerships in our hometown were not able to deal. Wife called Vic Bailey and inquired with them. We had stopped at the dealership in February 2016 when her 2004 Odyssey was running hot during a trip to Tennessee. Not only did they check out the car, they filled it with coolant and put it under a pressure test for 45 minutes to check for leaks. And all at no charge!! Not only was Vic Bailey able to get my wife her Odyssey, the salesman, Brian Pinkerton, worked to put together a great deal and waited on us to get there from Aiken, SC to sign the papers and take the delivery of the car. I would highly recommend Vic Bailey Honda of Spartanburg to any of my friends looking for a great deal and good people to work with. Show Full Review

Yelp

3/25/2016

Outstanding service. Justin was great in every aspect of our time spent buying a car. Could not have asked for better service or more friendly attention. Any future purchases will be at Vic Bailey Honda. Show Full Review

Cars.com

3/25/2016

My salesperson Corey Rose was awesome and extremely knowledgeable and energetic. Super nice guy and nice place. Everyone was friendly. Clean facility. Show Full Review

Google+

3/24/2016

Great experience. Far superior to breakaway in greenville.

Google+

3/24/2016

They have good inventory of certified cars.No hassel price.Great staff. No more words to say its a great experience

Google+

3/24/2016

No Review was provided.

Edmunds.com - Service

3/23/2016

The work was finished as promised and ahead of time. Excellent customer service.

Facebook

3/23/2016

Completely different buying experience this time around compared to my last car!! John Carter was an excellent salesman and made this experience easy and stress free!! Will definitely come back again! Show Full Review

Cars.com

3/22/2016

I absolutely LOVED my experience at Vic Bailey Honda. Brian Pinkerton was the best salesman and best PERSON out there period. I went to nearly 20 dealerships and was not treated with nearly as much respect as I was here, so that's why they got my business, and next my mother's! Show Full Review

Cars.com

3/22/2016

All the associates from sales to install of upgrades did an awesome job. Everything we requested was handled in a very quick and courteous manner. Now, that said, I am the salesman, Brian Pinkertons mother. However, the dealership he came from in Forest City was unable or unwilling to get us to the point of really wanting to buy a new car. Management and everyone at Vic Bailey, was supurb. It was a pleasurable experience all the way through. 2 of my co-workers may be buying soon, and they will definitely do so with Vic Bailey Honda. Thanks tons, Nancy Pinkerton Show Full Review

Yelp

3/22/2016

great service. always is. been a customer since 07.

Edmunds.com - Service

3/22/2016

Your excellent service made our first visit to our local Honda dealer a very pleasant experience.

Google+

3/22/2016

Professional staff, fair price for recent service visit, comfortable waiting area too.

Edmunds.com - Sales

3/20/2016

Our experience could have not been better. John McCarson took great care helping us choose the car we ended up purchasing. This was the first time we went to one dealership and bought a car on the spot. John and the finance manager stayed late to finish the sale and ensure the car was in like-new condition when we were done with the paperwork. We are very pleased with the car (a certified pre-owned) and look forward to enjoying it. Show Full Review

Cars.com

3/18/2016

Vic Bailey Honda has the best deal in the area for Hondas. Customer Service was great and would recommend people to Vic Bailey Honda!

Google+

3/18/2016

Good service

Edmunds.com - Service

3/18/2016

Personal was friendly , helpful and explained all phases of our service request. Thank you.

Cars.com

3/16/2016

Cory was there the night that we drove through to look and came out to talk to us . He was very nice and we went back on Saturday and met with Cory . He was quick to notice we were back and came to help us and moved everything along for us very fast . He has a great personality , he was not pushy . He was very imformative about the two trucks we were looking at and on saturday when we went through the buying process he let us know how long it would be and what they would do next and it was nice to have someone so kind to help us out . After we puchased the truck we wanted he checked with us to make sure everything was okay with it and i can't say enough about how great it was to work with him on this . Thank you Cory and Big MIke who drew up the paper work for us before we left . We will definately be back and hope Cory is there . Show Full Review

Google+

3/16/2016

Great place to but a vehicle! The people are very nice and helpful!

Google+

3/16/2016

courteous and knowledgeable service rep, pleasant shuttle driver

Google+

3/14/2016

I like working with Stephen Bridges. He is very very friendly and I really appreciate him. I was very pleased with my oil change. You completed the work in the amount of time told to me. Thank you and have a blessed day. Tiki Show Full Review

Google+

3/14/2016

No Review was provided.

Google+

3/12/2016

Very easy vehicle lease. No hassle . John Carter is an asset to Victory Bailey Honda.

Google+

3/12/2016

No Review was provided.

Cars.com

3/11/2016

I found the car on the internet. The car was in excellent condition. I recommend them highly.

CarGurus

3/11/2016

Not yet bought the car my daughter wants, so I can't comment on this dealer just yet. But they are calling often to get my business.

CarGurus

3/11/2016

Not yet bought the car my daughter wants, so I can't comment on this dealer just yet. But they are calling often to get my business.

Facebook

3/10/2016

Excellent customer service. Love my 2016 CR-V. Got a fair trade for my leased CR-V. There was no hassle. Went in and in no time I had the CR-V I wanted, red! Thanks Honda! Show Full Review

Cars.com

3/10/2016

The service I got from homda was great. I want to thank Chris Ruiz for all of his help. Thanks again Chris.

Google+

3/10/2016

No Review was provided.

Google+

3/10/2016

Quick service, polite and accommodating staff.

Google+

3/10/2016

Cris did an excellent job helping me with an insurance claim that the Inspectors were a month late in addressing. He kept me informed with the progress or lack of during the whole time that my car was held up.The repairs were done to my satisfaction and quickly as soon as the Insurance co. did their job. Show Full Review

Cars.com

3/9/2016

I will tell you I would not go to another deal but Vic Bailey Honda !! The salesman I had was great John Carter I use him every time I buy a car !! The service team Chris and Norma are great as will !! Thank you guys for all you do !!! Show Full Review

Google+

3/7/2016

Chris Ruiz in Service was very helpful to point out things that were wrong with the car. We worked out a pecking order of which things to address first. I was surprised at all of the things the technician found to be faulty, but it was important to know.GM Chip Foster was also very helpful in the process.If you want to find out what's not up to par with a car, bring it to Vic Bailey Honda and have them check it out. They are VERY thorough. Show Full Review

Google+

3/7/2016

My experience with purchasing a car at VB Honda was great. Brian Pinkerton and Mac Miller are very good representatives of the business. They were professional, knowledgeable, and most helpful in my selection and purchase of a car. I had an extremely bad experience with VB Honda some years age and I was not satisfied with the resolution. The reason that I even considered shopping here was that Mac's wife is a friend and felt he would not mislead me. He set me up with Brian, and these two guys have restored my faith in the dealership. Having driven Hondas for over 30 years the car "sold" itself, but Brian and Mac were a pleasure to deal with.Joye Newman Show Full Review

Google+

3/2/2016

No Review was provided.

Cars.com

3/1/2016

The group at VB Honda are top notch individuals. There was a clear demonstration of what maintenance I needed. I provided instructions and it was repeated back to ensure there was not misunderstanding. Once a repair issue came up the writer called me to inform me of the repair needed and approx. cost. When finished, a final price with breakdown, was presented for him review. Finished out with a great delivery. I on the other had am very frustrated with the VB Suburu service department on another vehicle major maintenance that was required. My cars is still not fixed and have just recently had to take back in for several other issues that have popped up on a 2015 WRX. Incredible that this has come to where we are. These two groups need to get together to ensure the same product is coming from the same parent company VIC BAILEY. Show Full Review

Edmunds.com - Sales

2/29/2016

The sales person was kind helpful honest and up front about everything went beyond what was require of him in helping my granddaughter understand about her credit score Tis is the second car he has sold me very pleased with him Show Full Review

Google+

2/29/2016

The experience at Vic Bailey Honda is wonderful! I just purchased my second Honda vehicle from them, 4 years apart. Everyone from the front desk to salesmen to the business department to the service department is helpful and knowledgeable. From start to finish they allow you to make the best decision about a vehicle for you without any hassle. I would recommend Vic Bailey Honda to anyone looking for a new or preowned vehicle! It is a dealership that is above all others! Show Full Review

Google+

2/29/2016

I brought the car in because of an electrical problem that I caused. The thing that impressed me the most was the technician coming to me before he even started and asked me what I did, or thought I did, to cause the problem. He listened, asked questions and then got to work. A few minutes to drill down to the apparent root of the problem saved him time and me a lot of money. I really liked that. Top notch in my book. Show Full Review

Yelp

2/28/2016

We drove from Anderson SC to Spartanburg SC to visit Vic Bailey Honda.We were met by our very helpful friendly salesman who made our experience that much better.Vic Baileys Great no hassle prices were the lowest in the upstate & they had the biggest selection of Accords which made our purchase that much more of a enjoyable experience !! Show Full Review

CarGurus

2/28/2016

Great people

Cars.com

2/28/2016

The young man that waited on me was very courteous. Will come back.

Edmunds.com - Sales

2/27/2016

Love the car!! Great interaction with staff and the transaction went very smooth! This group is a pleasure to work with at Vic Bailey Honda in Spartanburg! I would recommend anyone to check these guys out if you're buying a car! Show Full Review

Google+

2/27/2016

Being a sales trainer myself, I am a harsh critic of sales environments. The team at Vic Bailey was professional and courteous. John Carter was able to provide the sales support I needed to proceed with my purchase. Even the support staff was great and genuinely friendly. I highly recommend the dealer for their prices, services and level of comfort they provide. Show Full Review

Google+

2/27/2016

It was a great experience. I LOVE my brand new Honda. When he said he would make it happen, HE MADE IT HAPPEN! My husband can rest at ease knowing i'll be safe in my Honda! Show Full Review

Facebook

2/20/2016

If you go here ask for Connor Gaffney. He will treat you right!

Facebook

2/20/2016

If you go here ask for Connor Gaffney. He will treat you right!

Google+

2/19/2016

No Review was provided.

Cars.com

2/18/2016

Brought my car in for an oil change. Had oil changed and the tires rotated.

Google+

2/17/2016

Brian was a wonderful sales man and the prices on the cars are very reasonable.

Google+

2/17/2016

It was done conveniently and quickly, I am a college student so I was able to drop it of before class, was given a Rental car and picked it up after class which worked perfectly. The staff were helpful, patient and willing to answer any questions. Very good experience. Show Full Review

Cars.com

2/17/2016

Love my Honda Civic!!! Everyone at Vic Baliey was great! My salesman was Maxey he was very nice & professional. My car was washed & filled up with gas when I picked it up. Even the service & parts department was nice to me when I purchased my special floor mats. I recommend them if your looking for a new or used vehicle. Show Full Review

Google+

2/15/2016

No Review was provided.

Google+

2/15/2016

No Review was provided.

CarGurus

2/13/2016

Haven't purchased yet but this dealer had quick response and detailed info. Would certainly consider this dealership.

CarGurus

2/13/2016

Haven't purchased yet but this dealer had quick response and detailed info. Would certainly consider this dealership.

Google+

2/13/2016

Friendly and helpful. The sales man showed us what we asked to see and never tried to up-sell us. I also appreciate the "No Hassle" pricing. It makes the whole experience of buying a vehicle much less stressful. Show Full Review

Cars.com

2/12/2016

Great selection of Honda certified used cars for a reasonable price. Didn't feel pressured in buying a car with these guys. Overall very happy.

Google+

2/12/2016

Great experience. Worked with me on getting the car we wanted and picking it up, etc.. Nick Richardson was great to work with.

Cars.com

2/11/2016

Excellence customer service, would highly recommend this dealership to anyone looking for a great car!

Cars.com

2/10/2016

Bought a new Accord and got an affordable price and payment. Salesmen weren't pushy and were very informative.

Google+

2/9/2016

Great service

Google+

2/7/2016

No Review was provided.

Cars.com

2/6/2016

Love everyone that works there... Very nice people... Especially service deptment and Comille Byers

Edmunds.com - Sales

2/6/2016

Buying a car felt like it should . I picked the car I wanted and the staff did the rest. They got the payments where I was comfortable .I would not hesitate to refer anyone to go here . I will always deal with Vic Bailey and there staff from here on out we it comes to a great deal on a great car. Best experience ever. Show Full Review

Cars.com

2/5/2016

GOOD SERVICE AND GREAT PEOPLE. THEY ANSWER ALL MY QUESTIONS. AND TIME OF SERVICE WAS GREAT.

Google+

2/5/2016

Great experience. Worked with me on getting the car we wanted and picking it up, etc.. Nick Richardson was great to work with.

Google+

2/5/2016

Best service ever. .!!!

Edmunds.com - Service

2/3/2016

Steven saved the day for me and for Vic Bailey Honda yesterday by seeing that my car got checked in, that I had the information I needed; he was just enormously helpful. I regret bring snippy with him but no one had even nodded at me as I sat in line for an appointment (all it would take is "someone will be here in just a minute") until he came forward, and Imwas about ready to just leave. He was neither patronizing nor unctions but very positive and pleasant and business-like about my car. He should get a raise and the Service Department's thanks. Show Full Review

Facebook

2/3/2016

Great people, great service, and they play Christian music through out.

Cars.com

2/2/2016

Love the guys at Vic Bailey Honda! They do such a fantastic job with customer service!!!

Google+

2/1/2016

Love my 2016 Honda Pilot , had great service!

Google+

2/1/2016

Great service

Google+

2/1/2016

No Review was provided.

Google+

1/30/2016

No Review was provided.

Cars.com

1/29/2016

Great service! Got me in for an oil change in the same day, done in less than an hour, with good facilities while waiting.

CarGurus

1/28/2016

Great experience. Bought the car. Nick Richardson was great through the whole process.

CarGurus

1/28/2016

Great experience. Bought the car. Nick Richardson was great through the whole process.

Edmunds.com - Service

1/26/2016

I purchased my vehicle there a few years back and have since moved out of the area. My battery died and I needed purchase info to give to the local dealer for warranty. I spoke with ALDO and he professionally and kindly helped me and faxed over the info. Mike, give this gentleman a bonus!! He went above and beyond and has a great attitude! That's the VIC BAILEY WAY I like!! Thanks again Show Full Review

Google+

1/16/2016

No Review was provided.

Google+

1/16/2016

As usual, the service was outstanding, which is what I have come to expect

Edmunds.com - Sales

1/15/2016

Great service. Answered all questions fast and accordingly. And explained everything with nothing left out.

CarGurus

1/14/2016

Awesome experience

Google+

1/11/2016

My car sales representative was Brian Pinkerton. He was great and so helpful! He helped me find the perfect car and I couldn't love it more, thanks!

Google+

1/9/2016

Superb service!

Cars.com

1/6/2016

Excellent and friendly service from phone call to set appointment to check out. Explained options, service needed clearly.

Google+

1/3/2016

No Review was provided.

Google+

1/3/2016

We always receive excellent service on our 2006 Honda Element and would not have it serviced anywhere else. Everything from simple oil changes to maintenance requirements are completed in a timely manner. Inspection results are explained in a professional and honest manner, and we never feel pressured. Thank you, all, in the service department!! Show Full Review

Google+

1/3/2016

No Review was provided.

Cars.com

1/2/2016

Been to VBH quite a few times and I have never gotten the servicing done so fast as this time. Hats off to Aldo and the whole service team. I will be back. Thank a million. Show Full Review

Cars.com

12/31/2015

Easy, fast, knowledgeable, would recommend, will come here for next car

Google+

12/31/2015

No Review was provided.

Google+

12/31/2015

Superb service!

Google+

12/31/2015

My experience with purchasing a car at VB Honda was great. Brian Pinkerton and Mac Miller are very good representatives of the business. They were professional, knowledgeable, and most helpful in my selection and purchase of a car. I had an extremely bad experience with VB Honda some years age and I was not satisfied with the resolution. The reason that I even considered shopping here was that Mac's wife is a friend and felt he would not mislead me. He set me up with Brian, and these two guys have restored my faith in the dealership. Having driven Hondas for over 30 years the car "sold" itself, but Brian and Mac were a pleasure to deal with. Joye Newman Show Full Review

Edmunds.com - Service

12/31/2015

had to come in twice for service, no biggy, they let me know everything (out of a part), oil change done in less than an hour...next day I had to have a battery,cable, sparkplugs replaced and was quoted two to three hours, again no biggie. Getting settled in after hour one...they tell me it is done...wow Show Full Review

Yelp

12/28/2015

We just moved from California and needed a place to service my lady's 2007 Honda Accord for regular oil filters / maintenance, tire rotations etc.Vic Bailey was able to book us a same day appt. The staff was friendly, professional and efficient. They were also able to get us a recalled air bag fixed that we didn't know about.The car was finished when they said it would be and the price was fair.We will be back. Show Full Review

Facebook

12/24/2015

Overall a great car buying experience! No BS pricing, no pressure, Brian Pinkerton was professional and knowledgeable. In no time we were off zooming in our new Honda Crosstour! We are customers for LIFE! Thanks Vic Bailey Honda and Brian! Show Full Review

Google+

12/24/2015

Great service. I will definitely come back!

Google+

12/24/2015

Buying a certified used Honda at Vic Bailey Honda, with the "no hassle pricing" was the best dealership experience I have ever had. We did our research prior to visiting the lot, so we know the price advertised was better than everything else we could find. Our salesman, Brian, treated us with respect and courtesy and has earned himself a customer for life. The other feature of their "no hassle pricing" is that every used car on the lot has that price clearly posted. Thank you for that! Thanks to Brian for his creative thinking that had us driving out in the perfect vehicle for us, without any drama or buyers regret. Show Full Review

Cars.com

12/24/2015

Great staff they were very helpful and offered additional information about tires.

Edmunds.com - Sales

12/22/2015

Brian Pinkerton was very attentive, easy to work with. He answered all of our questions and explained the car's features. Our daughter will pick up her car over Christmas and drive it back to Indianapolis. I am sure she will be happy with our selection. Show Full Review

Edmunds.com - Service

12/21/2015

Done quickly and provided a car to drive while being replaced.

Cars.com

12/18/2015

I was car shopping due to having totally lost my previous vehicle in an accident, due to no fault of my own. Vic Bailey's car listings on the Internet helped me do all my shopping prior to actually visiting the dealership. All that was left to accomplish there was test driving the car I had picked from the Internet listings, agreeing on a final price, completing the paper work and taking delivery. I had an excellent sales rep. and the whole trip involved around one hour and a half (a new record for me and I'm in my 70's). Car buying has always been at least a half day affair until now. I have no doubt my future service experiences will also be as pleasurable due to having bought a vehicle from a Vic Bailey dealership before. I don't know of a thing anybody involved could have done differently that would have made my experience any easier and enjoyable. Show Full Review

Cars.com

12/18/2015

An overall good experience. Would recommend this dealership.

Edmunds.com - Service

12/17/2015

The dealer got me in promptly and handled the service quickly and told me what all the recalled covered...overall they did a great job...

CarGurus

12/14/2015

Professional

Cars.com

12/10/2015

Very friendly salesman & very cooperative. Everything & everyone at Vic Bailey has always been good to me. This was my 3rd purchase & I will be back when I get ready to trade again. John McCarson is very diligent & answered all my questions. I had plans the day I came in & he made sure I was in & out on time to make it to my plans for the evening. I give Vic Bailey a BIG thumbs up for their services & awesome staff!! Show Full Review

Cars.com

12/9/2015

The service center was very thorough with checking what was needed as far as oil and filter change. They also did a recall repair in the car. They detailed my car very nice job. The whole process was quick and I had my car back in a few hours. Show Full Review

Google+

12/7/2015

Absolutely wonderful cars and salespeople! Best car buying experience I've ever had. Kevin (my salesperson) was extremely friendly and helpful. I was treated with respect and every question I had was easily answered. Loved the experience. I will continue to buy cars from here in the future! Show Full Review

Cars.com

12/6/2015

Everybody I dealt with was very friendly and accommodating.

Cars.com

12/5/2015

I love Vic Bailey. Service is great if you are looking for a car ask for Connor Gaffney!

Cars.com

12/4/2015

The service staff, especially Terry Sanchez-Lewis, went above and beyond to diagnose and fix the problems that my car was having, including finding and repairing damage from a rat! Show Full Review

Edmunds.com - Service

12/4/2015

This was the most professional and friendly service we've received in recent memory. We also loved the " Merry Christmas" sign!

Edmunds.com - Service

12/3/2015

Great service I am looking forward to Vic Bailey Homda to continue maintenance on my 2015 Honda CRV

Cars.com

12/2/2015

I was visited to Vic Bailey Honda by new car I am very satisfied purchase new car with them After that I visited twice to due to services My service manager Chris Show Full Review

Google+

12/1/2015

Excellent

Google+

12/1/2015

AMAZING SERVICE!!!!

Cars.com

11/30/2015

I have never enjoyed buying expensive things, spending money on repairs that were unexpected or even paying for regular maintenance. However, compared to my previous experiences with dealerships and other repair shops, I continue driving away from Vic Bailey feeling like they are good people that are genuinely out to serve my needs at a fair price. They have dispelled my dislike for car dealerships. Their low pressure sales environment helps me feel more comfortable, trusting what they recommend as it truly seems to fit my needs and not just an upsale to pad their pockets. I always try to take each experience with a grain of salt because it is always a matter of who you are dealing with. Fortunately, every person I have dealt with at Vic Bailey has held a certain integrity that seems to be consistent company wide. I am sure there might be someone there that I will not enjoy because it is a bad day or they just don't get it. So far it hasn't happened yet in the past 2 cars and 10 years I have been their customer. As a small (sales & service oriented) business owner, I look to these examples to help me discover new ideas on how to run my business. Kudos Vic Bailey! Show Full Review

CarGurus

11/29/2015

Plenty of emails

Cars.com

11/26/2015

Great Service. Not a long time to wait. The Service advisor was professional. Hope to purchase a new vehicle here at this dealership in the future. And will have my service done again here at Vic Bailey Honda. Show Full Review

Cars.com

11/24/2015

As always, they got me in quick, serviced the vehicle & out the door in time to meet my next appointment. I like they gave me a preliminary estimate of future maintenance and the time frames needed to complete them all. Show Full Review

Cars.com

11/21/2015

I had many factory recalls to be completed.....Service didn't have all of the parts so they provided a loaner car for me and completed all recalls.....thank you very much Show Full Review

Google+

11/21/2015

Friendly service. Upfront pricing. In and out in about an hour for an oil change.

Edmunds.com - Service

11/20/2015

In a service department where excellent service is par for the course, Stephen always shoots for the birdie. He is personal, friendly and professional. If you are thinking of buying a Honda I highly recommend Vic Bailey Honda for sales and service. Show Full Review

Cars.com

11/18/2015

Great experience. Marcellas was so easy to deal with and very helpful!

Cars.com

11/18/2015

Chris was the service person and he always goes beyond to make things as easy as possible for me when I need to bring my car in for service. He gets five stars from me! Show Full Review

Cars.com

11/18/2015

I would recommend this dealership to everyone. The minute I walked in I felt I could trust the salesman. He showed me what I was looking for and answered all my questions. He was never pushy and didn't make me feel dumb. Thank you for my first buy. My husband recently passed away and I needed a car and decided to buy a new one. Show Full Review

Edmunds.com - Service

11/17/2015

I had to take my car back for another recall. Very friendly people. Stephen made sure I had a car to drive while mine was being fixed, as promised. He has extremely nice and professional. Made the hassle of dealing with a recall not such a headache Show Full Review

Cars.com

11/17/2015

They did everything they could for me to be able to get accepted and purchase the car and everyone that worked there was very polite.

Edmunds.com - Sales

11/17/2015

We had an awesome experience at Vic Bailey Honda! Nicholas and the staff at Vic Bailey went above and beyond to assure we were getting what we wanted! I would recommend them to anyone looking to purchase a new vehicle! Show Full Review

Cars.com

11/13/2015

John McCarson, internet sales manager, was very helpful. My daughter wanted to see a Dark Cherry Pearl Pilot and Vic Bailey was one of the few in the area that had one. When she saw it, she loved it and we went back the next day to buy it. John was actually not on site that day, but he had everything lined up for us with salesman Nick Richardson. Mr. Richardson got all our paperwork filled out and we were out of there in a very timely manner. Show Full Review

Cars.com

11/11/2015

Superb service always from the wonderful welcome by Stephen who makes you feel the most important person in SC. He radiates love. He explains the service that will be provided, the time it may take, and he invites you to be comfortable in the waiting area. He also checks on his customers to assure their comfort or other needs. He makes you feel special. He shows he is a person you can trust to help you with any problem. He exemplifies quality training related to human relationship. Show Full Review

Cars.com

11/10/2015

We cmd looking for a used car and actually found a new car, with all the options we wanted, for the same net cost! the entire process was excellently supported and was an overall most enjoyable experience for us. A hardy well-done to your entire staff, especially John McCarson! Show Full Review

CarGurus

11/10/2015

Great dealership friendly staff

Cars.com

11/9/2015

I had to bring my van in for a recall. They were great. Got it fixed in a lot shorter amount of time then they initially told me it would take. While I was there, I asked if they could do an alignment also, and they were able to add that in, and get it done quickly. Everyone was so nice! Thanks! Show Full Review

Cars.com

11/7/2015

I had a good experience, they met my needs, will come back

Google+

11/7/2015

Service rep Stephen was great. Took care of everything in a timely and efficient manner. Wasn't pushy with any of the recommended service items. Comfortable place to sit and wait with free wifi. Show Full Review

Cars.com

11/6/2015

my experence was a very postive one I found the gentleman I was in contact with was very helpful and explained everything quite well and polite I will definately come back Show Full Review

Cars.com

11/5/2015

I had my car serviced due to a recall. The dealership was very helpful even through I did not purchase the car there. I appreciate the timely manner for the service. Show Full Review

Cars.com

11/4/2015

Own four Hondas, all purchased from Vic Bailey Honda.

Cars.com

11/2/2015

Highly recommend...friendly and helpful sales and service staff!

Cars.com

11/1/2015

I was very pleased with my experience buying a new Honda Pilot from John Carter. Good up-front pricing, good trade-in value and, most of all, being treated professionally and courteously throughout the entire purchase process caused me to drive 60 miles to this dealership. This type of car buying experience should be a universally accepted, common sense sales approach. However, it's regrettably a very rare experience these days. Show Full Review

Cars.com

10/29/2015

Good quick service. In and out quickly. Very pleased.

Cars.com

10/29/2015

Everyone from the Appt. person to the Intake specialist were courteous, attentive, and prompt. The only reason I wouldn't know about the quality of the repair is that it was a "Recall" fix for the airbag (and I hope I never have to find out whether they did it right or not!). Show Full Review

Cars.com

10/28/2015

Thanks for the great service would recommend to friends

Edmunds.com - Service

10/27/2015

Took my car in for three safety recalls after receiving a notice in the mail. Was greeted by Steven, who couldn't have been nicer through the whole process. I have been without working key phobs for awhile now and was surprised to find out they could make them there and they were more reasonable in price than I thought. Also was given a rental car as we had to wait overnight for one of the parts. The whole process was handled professionally and I couldn't have asked for a better experience. I would definitely buy a car from Vic Bailey Honda based on this positive experience. Thank you Steven and Vic Bailey Honda. Show Full Review

Yelp

10/27/2015

I took my car in for service due to a recall on my 2005 Honda Pilot. The service team, especially Terry and Chris, went above and beyond to ensure that my experience at Vic Bailey Honda was exceptional. Show Full Review

Edmunds.com - Service

10/25/2015

I purchased a 2007 Honda Civic with only 40,000 miles from an estate. I was not aware of what needed to be done maintenance wise. When a squealing noise started, Vic Bailey took me when I called for an afternoon appointment, they very courteously showed me that the brakes were past due for replacement, and repaired everything within an hour. I was 7 hours away from home (and disgusted with my Honda dealership who hadn't foreseen the problem coming). Thanks to Vic Bailey Honda I was able to return home. The only difficulty that I encountered was that I called the no. on the website and was given a 3:15 appointment. When I got to Vic Bailey Service Dept. they didn't see my car on the schedule and didn't recognize the no. I had called. I recalled the no. and they confirmed my 3:15 appt. I appreciate the Service Dept. taking my car and fixing the problem even though I wasn't in their computer list of appointments. Show Full Review

Google+

10/22/2015

Vic Bailey in Spartanburg was great. I had my car since I was 15 years old and it was time for a new one. First time I had ever bought a car. Marcus did a great job of helping us and making us feel comfortable. Show Full Review

Cars.com

10/19/2015

Excellent service and very professional yet personal attention. Service completed very quickly - within an hour. Were very kind to give me a ride to work after drop off. Show Full Review

CarGurus

10/18/2015

Very much appreciate the great follow up by the dealership

Cars.com

10/18/2015

Great customer care and service! I got the deal that I wanted with their no haggling policy. Connor and Kevin were excellent to work with.

Google+

10/18/2015

I got the car I wanted for a reasonable price. The salesperson was attentive to my needs and helpful in every way. Everything about the sale proceeded smoothly. Show Full Review

Edmunds.com - Sales

10/16/2015

Love the "No haggle" price! Overall pleasant experience. No pressure to purchase vehicle. Everyone was professional and very personable. Even provided me a vehicle while mine was being serviced. Thank you. Show Full Review

Cars.com

10/16/2015

Service people were excellent- helpful and courteous. They kept me informed as the repair went forward and offered the best advice on what to do.

Cars.com

10/16/2015

My 1999 CRV has been a great car and still doing well 280,000 miles later - this is the actual dealership I bought the car from new- and for 16 years their Service hais been excellent - it's a great car but even greater group of people that of been taking care of our cars all these years! Show Full Review

Google+

10/14/2015

No Review was provided.

Cars.com

10/11/2015

Could not have asked for a better experience! Great staff and great prices! I would recommend to everyone!

Cars.com

10/10/2015

I don't write epistles!! I was satisfied with the service I got. THE END

Cars.com

10/9/2015

Excellent service and customer service was outstanding!

Cars.com

10/8/2015

Great team, very friendly, no problems at all! The second time I've purchased a vehicle here and both times went smoothly. Thanks!

Edmunds.com - Service

10/6/2015

Great time. They told me it would take 1.5 hours to replace the recalled part, so I took stuff to keep me busy. I didn't get finished with my first thing before they were finished with my car. Great job! Show Full Review

Facebook

10/5/2015

No Review was provided.

Google+

10/5/2015

Buying a new Honda HR-V today. Nick was great to work with. Buying experience is just like the price - no hassle. There is no add-on for this and add-on for that BS. Taxes, doc fee, new plate fee...that's it. Boom. Done. Show Full Review

Google+

10/4/2015

Appointment was easy to schedule and service was completed in hour, while I waited. The staff was very nice.

Google+

10/4/2015

The Service department was very well organized and very friendly. While I was waiting, one of the members of the staff even asked if I wanted a refill on coffee. I am disabled and they were very accommodating. Great place. Thank you. Show Full Review

Cars.com

10/2/2015

I'm very happy with my purchase. The buying process was extremely easy. Very impressed with the price and salesman.

Cars.com

10/2/2015

I just went to the dealer for a simple oil change. Chris Ruiz is a very pleasant person. He always has a smile on his face and is very knowledgeable. Vic Bailey Honda of Spartanburg is one of the warmest facilities in providing excellent customer service I've ever been in! Thanks Vic Bailey Honda of Spartanburg for all that you do! Show Full Review

Yelp

9/19/2015

Went to the dealership without an appointment... Chris was very gracious and took my car back and serviced... I can't thank Vic Bailey Honda Service department enough for the excellent service Show Full Review

Google+

9/16/2015

I brought the car in because of an electrical problem that I caused. The thing that impressed me the most was the technician coming to me before he even started and asked me what I did, or thought I did, to cause the problem. He listened, asked questions and then got to work. A few minutes to drill down to the apparent root of the problem saved him time and me a lot of money. I really liked that. Top notch in my book. Show Full Review

Cars.com

9/11/2015

Excellent service and no hassles Had more cars to choose from than other dealerships

Google+

9/10/2015

No Review was provided.

Cars.com

9/9/2015

Length of time to process all paperwork was long. You would think in this day and time, technology could improve upon the speed of purchasing a car.

Facebook

9/9/2015

Just purchased our first Honda. Thanks John McCarson for a great experience! My husband and I visited several other dealerships before deciding on Vic Baily Honda. Very professional and honest! No pressure selling and a great deal! Show Full Review

Google+

9/8/2015

Buying a new Honda HR-V today. Nick was great to work with. Buying experience is just like the price - no hassle. There is no add-on for this and add-on for that BS. Taxes, doc fee, new plate fee...that's it. Boom. Done. Show Full Review

Cars.com

9/7/2015

I went for a oil change and tires rotated and balance at Vic Bailey of Spartanburg SC. Excellent service and very quick to get my car back. It took around 30 or 40 mins. Now I have taken my dad's truck to the Toyota place of Spartanburg as well. The service was not as fast as the Honda place. It would take over an 1hr. or so there. Show Full Review

Google+

9/6/2015

Excellent

Cars.com

9/3/2015

Great service. John carter did a awesome job. I will shop again at Vic bailey And I will recommend people to go to Vic Bailey. They made us feel welcome The finance manager that we signed papers with acted very disappointed that we didn't add on any extra warranties. But other than that everything was great Show Full Review

Google+

8/29/2015

I brought my Honda CRV in for repairs and one of the guys on staff there, Chris Ruiz, went the extra mile and really did a wonderful job helping me figure out what was wrong with the vehicle. There was an issue with one of the new parts that had to be ordered, and Chris cleared it up. He also made sure that I had a great vehicle to drive while my car was in the shop. Friendly, knowledgeable customer service seems to be the norm for this place. Show Full Review

Cars.com

8/23/2015

THEY DID A GREAT JOB ON THE OIL CHANGE. THE PEOPLE WAS FRIENDLY AND A GREAT HELP.

Google+

8/23/2015

No Review was provided.

Yelp

8/21/2015

Excellent service!! Employees in service department are always so friendly!!

Google+

8/19/2015

No Review was provided.

Facebook

8/19/2015

They have 4.6/5 stars, so that speaks for itself! I'm not one to get my vehicle serviced at the dealership since it's usually the most expensive route & I'm a broke grad student...but as my car ages, I've become less inclined to allow any ole Joe Schmoe work on it. I called them this morning to set an appt to drop off my car to be serviced & to get an estimate. I dropped my junky looking 2001 Civic off at 11am & asked them not to do any work without calling me to discuss the issue and to ok them doing the work..they called a few hours later to let me know the issue & told me what the work would cost. The final cost was LESS than the earlier estimate, the work was done in one day, and they treated me like I just bought a 2016 vehicle...they've got their stuff together at Vic Bailey Honda :) :) I plan to drive this 2001 model til it can't drive anymore, so y'all may be seeing me again....but hopefully not tooo soon! Show Full Review

Edmunds.com - Service

8/19/2015

The staff were friendly and it was completed in half the time estimated.

Edmunds.com - Sales

8/18/2015

The staff at Vic Bailey Honda had very good pricing on their inventory of vehicles. There were no hidden fees and had all of the financing and information ready prior to my arrival. I was in and out with the delivery of new vehicle in 1 hour. Sales team were courteous and answered questions concerning the vehicle and made the buying experience positive. They arranged the payments within the linits given and did not try to add expensive warrantly coverage. Show Full Review

Edmunds.com - Service

8/17/2015

I brought my car in because the air conditioner wasn't working properly. They gave me a car to drive and even filed it up with gas. They worked hard to find the source to the problem. They fixed it and now I'm cool again. Thanks so much Vic Bailey Honda!!! A big shout out to Chris in the service department for being kind and helpful through this whole ordeal. Show Full Review

Cars.com

8/16/2015

I recommended your dealership to two of my wifes' relatives and they both have bought from you. Both are very pleased with cars and service of your service department. Show Full Review

Cars.com

8/13/2015

we have always been very pleased with our treatment a Vic Bailey Honda and would highly recommend them to anyone interest in purchasing a new or used vehicle. Show Full Review

Google+

8/13/2015

I was greeted promptly and we talked about winter blend impact on hybrid MPG. I had a new phone which the service guy promptly synced up. After a pleasant hours or so in the waiting room, I was ready to go. We went over the report and I was on my way. Show Full Review