Edit the Mobile Menu

Customer Reviews

Average Review Rating: 4.9
1835 Reviews
Google+

9/25/2017

John was very professional and did a great job helping us through or new car purchase, thanks again! The Goddards

Google+

9/25/2017

No Review was provided.

Google+

9/25/2017

Professional freindly service with no appointment on a busy Saturday. Great!

Facebook

9/24/2017

We bought a used 2014 Honda yesterday with 28K miles on it. Corey Rose was our consultant. He did a wonderful job. He was patient, understanding, and he worked with us to find something in our budget. Go see Corey Rose at Vic Bailey Honda. Show Full Review

DealerRater

9/23/2017

Best customer service I have experienced with any automobile dealership / service department. I have purchased multiple vehicles from this dealership and used service department many times Show Full Review

Google+

9/22/2017

Very satisfied, quick service.

Google+

9/22/2017

No Review was provided.

Facebook

9/21/2017

Brian Pinkerton was our salesman and was wonderful to work with! Love my new Honda!

Google+

9/20/2017

No Review was provided.

Cars.com

9/17/2017

Shawn did awesome job of explaining service needed and then keeping me informed.

CarGurus

9/17/2017

Great experience.

Google+

9/16/2017

No Review was provided.

Facebook

9/12/2017

Great buying experience! Sales consultant Brian Pinkerton was helpful and knowledgeable about the vehicle line. And the pricing was really competitive. Show Full Review

Google+

9/9/2017

No Review was provided.

Google+

9/8/2017

No Review was provided.

Google+

9/7/2017

No Review was provided.

Google+

9/6/2017

No Review was provided.

Facebook

9/5/2017

I sent email requests to Hendricks, breakaway, Piedmont and Vic Bailey. I asked for their best cash price deal the first time around on a 2017 crv ex. I also asked and preferred not to be called, but to simply reply with email quote. Heck, I'm was trying to an Internet sale. Within 6 mins of sending, I had Hendricks calling me. They never gave me an official written quote only verbal. The other 3 dealers complied with my request not to be called and sent quote via email. Vic Bailey had the best price, hands down. Told Hendricks to stop calling me and told them I was going with someone else with better pricing. All of a sudden, they wanted another shot at it and for me to send them Vic's quote. Told them NO! I stayed and purchased with Vic Baileys with Nick as my salesman. He was very good and made the deal happen quickly and efficiently. Show Full Review

Google+

9/5/2017

No Review was provided.

Facebook

9/4/2017

Brian Pinkerton took great care of me, I love my new Accord! Normally it takes most of the day to buy a car but once I committed to it Brian had me out of there in about an hour or so. This is the 2nd car I've bought from him, I will be back when it's time for another. Show Full Review

DealerRater

9/3/2017

I absolutely love dealing with Vic Baily, I was a former customer of Dick Brooks , I am completely sold on all dealings I have had with Vic Baily , and the service department staff and services are just wonderful!!!! Show Full Review

Cars.com

9/3/2017

They had the color and model of Ridgeline I wanted and were very straight forward in pricing.

DealerRater

8/31/2017

They were very helpful, they help us find a new car that works for a growing family, they were very polite good deals on new cars lots of options

Google+

8/31/2017

Really polite and fast service.

Cars.com

8/31/2017

Brian Pinkerton was great to work with - patient, knowledgeable, friendly, down-to-Earth!

Edmunds.com - Sales

8/29/2017

I knew coming in what I was looking for and that they had the vehicle in stock. The salesman did what was necessary to help me evaluate the car and otherwise stayed out of the way. No haggle at Vic Bailey is one of the reasons I went there. I looked at the car, test drove it, and completed in something like an hour and a half. Third car we've purchased there and likely won't be the last. Show Full Review

Google+

8/27/2017

Cory my sales person was Great

Google+

8/25/2017

No Review was provided.

Google+

8/25/2017

No Review was provided.

Facebook

8/25/2017

I love my Pilot!! Brian Pinkerton was great to work with! He was patient and understanding with my husband and I through months of trying to decide! He's a down-to-Earth guy who knows cars and wants to do the right thing for the customer!! Thanks, Brian! Show Full Review

Cars.com

8/23/2017

Great experience from beginning to end. Only made one trip to dealership as everything was easily handled over the phone. John my salesman was fantastic and very helpful. Show Full Review

Cars.com

8/22/2017

Very prompt and courteous. Explained everything before it was done.

Facebook

8/20/2017

Excellence starts at the top. I would like to commend the manager of Vic Bailey Honda for doing such a good job! The entire process was wonderful from start to finish. The salesman, Bryan Paslay, met me on the sidewalk and he never pressured me in any way. He was knowledgeable, polite, respectful, and just a joy to work with. Also, Justin, the finance manager, was efficient and speedy. This isn't my first rodeo, but it's the best experience I've ever had in buying a car. Show Full Review

Edmunds.com - Sales

8/19/2017

We could not have more happier with everything connected with our purchase of our new CR-V. John Carter stayed with us all the way through the process of the search for our car..Many thanks to him especially. If ever the need arises again Vic Bailey will be our go to dealer. JBC Show Full Review

Cars.com

8/19/2017

John Carter was excellent. He was very easy to work with and was quick to answer any questions we had. He made buying an unplanned car for our daughter pleasant. Thank you John and the entire staff. Also having dealt with Norma Finger for the years we owned our odyssey made the decision to return very easy. She was always so helpful. Thank you all for another great experience. Show Full Review

CarGurus

8/19/2017

Sale went really well, bought the vehicle from John. John work fast and completed the sale fast

Google+

8/18/2017

No Review was provided.

Google+

8/18/2017

Best service department!

Edmunds.com - Service

8/16/2017

Took it for oil change and tire rotation. Loved scheduling online. Service people were friendly. Work completed in less than one hour.

Facebook

8/15/2017

No Review was provided.

CarGurus

8/13/2017

Can't praise this daler enough. When clicked on car thought it was used. It was new and the price was 800 cheaper than a used car another dealer was trying to sell. Nick Richardson was our salesperson he gave us hassle free rice upfront. Incuded all taxes and such. We expected car dealership surprises but did not. We walked in and greated by wonderful receptionist Thelma. What a sweet wonderful lady. Nick had car cleaned and ready. Test drove, quick paperwork. John the finance manager upfront about financing no surprises or high pressure to do anything. This dealership is an hour and a half away from my home. Will be shopping them first for next car. Thanks again Thelma, Nick and John. Show Full Review

Cars.com

8/11/2017

Kudos to John Carter for excellent service! He is the best! Love my new 2017 Honda Accord Sport Special Edition. Sweet! After adding a few extras accessories, even sweeter! Go see John Carter! Show Full Review

Google+

8/11/2017

No Review was provided.

Google+

8/11/2017

No Review was provided.

Edmunds.com - Sales

8/10/2017

Sales rep, Nick was polite and honest and didnt push to sell me something other than what i was interested in buying. Finance dept was quick and accurate too. Would highly recommend this dealership to others. Show Full Review

Cars.com

8/9/2017

During the servicing of my car, they changed out some filters that were due to be changed, but didn't ask me before they did it. They assumed I would be okay with it and pay the bill. What if I were someone that didn't have the money to pay for this, then what? Show Full Review

Edmunds.com - Sales

8/8/2017

James was awesome and made sure I got the car of my dreams! I will be back for all future car purchases.

Google+

8/8/2017

excellent, very fast and quick

Cars.com

8/7/2017

I always have great service at Vic Bailey Honda dealership.

Edmunds.com - Service

8/7/2017

The guys in the service department were very nice and had great manners. Stephen went above and beyond the call of duty. He called me in a timely manner and had everything ready the same day. Thanks. Show Full Review

Facebook

8/7/2017

Great customer service from start to finish! We felt welcomed. Terry Swann took very good care of us. We were able to leave with two cars that we wanted. Great atmosphere, everyone very friendly! Terry made sure everything was taken care of before we left to include my car, he had them redo some spots so that it looked spotless when I drove off. Highly recommended! Show Full Review

Google+

8/6/2017

Recently purchased Honda Pilot with Maxcy Lynn assisting. Great experience with everyone very responsive and helpful.

Google+

8/6/2017

No Review was provided.

Facebook

8/6/2017

It took my wife and I awhile to find the right dealership. We knew the car we wanted, but we were cautious about where to go. After reading the reviews of Vic Bailey Honda - we were set. Tommy was informative and very professional; he didn't make us feel pushed towards any direction - he was there to help. I highly recommend this dealership. If you want to buy a car, take a few moments to browse their inventory and give them a call. Show Full Review

Facebook

8/4/2017

great sales nick richardson. and justin finance thanks guys keep the good work

Google+

8/4/2017

No Review was provided.

Facebook

8/2/2017

I just bought a car from Vic Bailey Honda this past weekend. I am the proud new owner of a 2017 Honda HR-V. I had been on a car search for several months until visiting Vic Bailey Honda. I had the fortunate opportunity of having Mr. Terry Swan as my salesman. From the moment that I met him, I was comfortable with him. He was not pushy or arrogant and did not have any normal car salesman nasty traits that you expect when you are trying to purchase a new car. He was very helpful, knowledgeable and most of all patient. (I can be a little rough around the edges sometimes.) He took time with me and helped me find the best choice of a car for my budget. He even made arrangements to get exactly what I wanted from another dealership. The best part of this is that when I purchased my car, the color that I wanted was not available or so I thought. When I went to pick up my car on Monday, Mr. Terry Swan had been able to get me the color I wanted and surprised me with it! I could not be more pleased with the decision to visit Vic Bailey Honda. Thanks to all the staff who took such great care of me and my HR-V! I have already recommended them to several people. Show Full Review

Google+

8/2/2017

I traveled to every Honda dealership in the Upstate this weekend and Vic Bailey in Spartanburg offered the lowest prices on brand new Honda CR-Vs out of everyone around! I experienced wonderful customer service as soon as I walked in the door - they made me feel valued and welcome as a customer, and made my first time car buying process as easy as possible! Brian Pinkerton was excellent to work with! I highly recommend this dealership and will be returning with future business! Show Full Review

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

I had an excellent experience at Vic Bailey Honda here in Spartanburg SC. Everyone was nice and helpful. But a special thank you to MR. Brian for helping me find the right car and deal for me. Show Full Review

Google+

8/1/2017

Stephen, the service manager, was outstanding. He exceeded our highest expectations and stayed in constant contact, so we knew what was happening, throughout. Fantastic customer service! Show Full Review

Google+

8/1/2017

Earlier this week I brought my Honda CRV in because of an issue with my AC not working and Stephen was great about helping me and getting everything taken care of. Great service as always. Show Full Review

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

No Review was provided.

Cars.com

7/31/2017

I had a very pleasant experience buying a 2017 Honda Accord Hybrid Touring. My salesman, Tommy Magaha, was very well informed & helped make the purchase a pleasant one. I have already recommended the dealership to a family member. Show Full Review

Facebook

7/30/2017

I traveled to every Honda dealership in the Upstate this weekend and Vic Bailey in Spartanburg offered the lowest prices on brand new Honda CR-Vs out of everyone around! I experienced wonderful customer service as soon as I walked in the door - they made me feel valued and welcome as a customer, and made my first time car buying process as easy as possible! Brian Pinkerton was excellent to work with! I highly recommend this dealership and will be returning with future business! Show Full Review

Cars.com

7/28/2017

We brought the car in for a recall issue. They were able to fit us in almost immediately & we were in & out in an hour or so. Always satisfied with the service. Show Full Review

Cars.com

7/26/2017

Great service, even better deals! They got us in a car we love for the payment we were looking for!

Cars.com

7/26/2017

I would recommend to anyone. Trustworthy and friendly staff. I purchased my Odyssey several years ago. It is always a pleasant experience to take my car in for servicing. Show Full Review

DealerRater

7/26/2017

Vic Bailey gave me a deal on a Honda Civic SI that could not be matched at any other local Honda dealership. The salesman Bryan, even added some accessories free of charge. That was very much appreciated! I would do business with them again in the future. Show Full Review

Cars.com

7/25/2017

We had a problem with the windshield wipers not working on our new 2017 Honda Civic, and the repair was quick and thorough.

Google+

7/25/2017

First time purchasing a new car and John was awesome! Their no hassle price is the real deal!! I paid significantly less (let's just say at least 4 figures) for my 2017 Honda Civic Si than offers from other dealerships!! Service was great, fast, and professional! I have a good idea where our next new car will be from.... Show Full Review

Facebook

7/23/2017

Great people to buy a car from and great service department.

DealerRater

7/22/2017

Everyone was helpful, patient, polite and thorough. A very pleasant experience. So glad this dealership is in Spartanburg. Have bought several cars from Vic Bailey through the years. Show Full Review

Google+

7/22/2017

Service department provided professional care in a timely manner for my airbag work, even though I didn't buy my vehicle from them and live too far away to become a regular maintenance customer. Show Full Review

Google+

7/21/2017

No Review was provided.

Google+

7/20/2017

No Review was provided.

Cars.com

7/19/2017

The service was fast and friendly. The waiting area could be improved some.

DealerRater

7/19/2017

After I recall in my Honda- I went to get it serviced. Stephen was so great and very time efficient. He broke everything down for me so I could understand what was being done to my car! Love Vic Bailey Honda! Show Full Review

Cars.com

7/16/2017

They did amazing! Quick, friendly service! We always have a great experience here and will continue coming back for our servicing!

Google+

7/16/2017

No Review was provided.

DealerRater

7/15/2017

Vic Bailey has the best employees- their customer service is exceptional! I would recommend them to all my family and friends! Thank you and your employees!! Show Full Review

Edmunds.com - Service

7/15/2017

Vic Bailey Honda is a very professional dealership. The service on my 2017 Honda truck was great & everything that was done was explained in detail. Highly recommend their service department. Show Full Review

Edmunds.com - Service

7/15/2017

Rick (e-mail contact) set up a service schedule for me. Service advisor Stephen Bridges scheduled me in promptly and was very courteous and great on follow-up. Whomever did the service work (side window visor install and find/eliminate noise in right rear did a great job. Time taken was very reasonable. Overall a very good experience. Only down side is the distance from Belton to Sptg.. Wish the sales experience in the Anderson was as good as at Vic Baily's. Show Full Review

Edmunds.com - Service

7/13/2017

My experience with Vic Bailey Honda has been a very positive one from time of purchase to 1st normal maintenance. All involved where most helpful and professional. Thank you! Show Full Review

Google+

7/13/2017

No Review was provided.

Edmunds.com - Service

7/12/2017

Everyone was nice and very professional.

Google+

7/12/2017

No Review was provided.

Cars.com

7/9/2017

Came in for my first oil-change (which was free) since I bought my Honda HRV in December and had my tires rotated. Stephen in the Service Department was very nice and social and crossed path with John Carter (who sold me my car) in the waiting room - super great guy! Great experience! Show Full Review

Edmunds.com - Service

7/9/2017

From the moment I stepped foot in Honda they have been nothing short of amazing! I went in for my first routine oil change and found out that it was free! They were quick and considerate of the time frame I had. Such a welcoming atmosphere. I most definitely will continue my services here. Show Full Review

Google+

7/9/2017

Thorough. Nothing but the best. I visit this Vic Bailey instead of the Honda where I live in Greenville.

Cars.com

7/9/2017

Excellent customer service. Everything was explained to me, and I was in and out within a half hour.

Google+

7/8/2017

First time purchasing a new car and John was awesome! Their no hassle price is the real deal!! I paid significantly less (let's just say at least 4 figures) for my 2017 Honda Civic Si than offers from other dealerships!! Service was great, fast, and professional! I have a good idea where our next new car will be from.... Show Full Review

Google+

7/8/2017

Great. Knowledgeable and fast.

Google+

7/6/2017

No Review was provided.

Facebook

7/6/2017

No Review was provided.

Facebook

7/5/2017

Thanks to Cory for a great experience at Vic Bailey! He was a great person to work with and made sure we had everything we needed throughout our entire visit there. He made this car buying experience easy and complete in a timely manner. Also, thanks to Justin for all his help! Show Full Review

Cars.com

7/4/2017

Took my Honda for the airbag recall.....the service department was very prompt and courteous. They had answers for all the questions I had when I called and set up the appointment. Show Full Review

Google+

7/4/2017

No Review was provided.

Facebook

7/3/2017

My aunt and I went to the Vic Bailey Honda Dealership two days ago and before we walked in the door we were greeted by someone. John kiehl was the man that assisted us. I kinda of had and idea of what I wanted to look at because I looked at the online used inventory prior to arriving. John was very helpful, knowledgeable and didn't try to sway my into something I didn't want. My aunt and I was absolutely impressed by the friendly help we had received from John kiehl with the purchase of my (used) new car. It wasn't a hassle and the process went very smooth. John really spent a lot of time to ensure that I was completely happy with my purchase! I am a very satisfied customer and I'll definitely be sending people to John if they are in need of a vehicle. Show Full Review

Google+

7/1/2017

I have purchased 8 vehicles in the last 30 years from this establishment. Great people and Customer Service.

Google+

6/30/2017

Bryan Pasley and the whole staff was great. I walked in knowing I was getting a deal and walked out feeling even better great transaction and no Hassel what so ever. Show Full Review

Google+

6/30/2017

No Review was provided.

Edmunds.com - Service

6/29/2017

Stephen was great in the service department. I had previously been quoted a price for new tires that only included the cost of tire, not the alignment, tax, etc. I had shopped around with the incorrect final cost. Which was quite a difference. As a helpful suggestion when quoting cost everything should be included in the quote. Stephen was very helpful and understanding about the miscommunication and worked to make the situation right. Show Full Review

Google+

6/29/2017

Where do I even start? I live in Ohio. Yes, Ohio. So why am I writing a review for a Honda dealership in South Carolina? Well, I'll tell you. I was looking into buying a new vehicle, and all the dealerships in my area were giving me the same "We can't budge on the price because of the high demand. We can't throw in any extras or give you any discounts either." Believe me, I tried... So, I kept searching online. (Check out CarGuru's. Trust me!) So I was searching all over the place, and I saw Vic Bailey Honda in Spartanburg, South Carolina advertising the EXACT same yeah, make, model, and color (exterior and interior), that I had been looking for. Not only did they have the car, but they have a "no hassle" price listed. It was nearly $4,000 less than what I found locally. I got ahold of John Carter, the Internet Sales Manager for Vic Bailey, and he was extremely helpful. Not only was the car more affordable, it came with additional features that the other dealerships didn't offer, such as a trunk mat, wheel locks, and splash guards. It doesn't sound like much, but when you start adding up out of pocket costs, it makes a huge difference. Within a matter of days, I was on a plane headed for South Carolina. The vehicle was everything I could have dreamed of. It also only had 24 miles on it. 24!!! The vehicles I had been looking at in Ohio were already reaching 100+! So I know other people had turned down the vehicle because of the ridiculous pricing too. John, along with everyone at Vic Bailey Honda made my car buying experience so easy. Did I mention this was my first time buying a car from a dealership? Yeah, I was expecting my first time to be one of those typical horror stories that you walk away from with regrets and a better understanding of what to do the second time around. This was the complete opposite. So yes, I flew to South Carolina, and John even picked me up from the airport! What other dealership are you going to find that is willing to go to that much trouble for a customer?? When it comes to buying my next car, you'd better believe that I'm going to keep this dealership in mind. With plane tickets and the cost of gas to get back to Ohio, I spent less than $400. Spending $400 to save $4,000 was one of the smartest car buying decisions I'll ever make. They even handled getting my out-of-state taxes added in to the final price so that I didn't get blind sided going in to my Ohio DMV to register the vehicle. If you know what you want, and Vic Bailey Honda has it in their inventory, I highly recommend checking them out. I'm no car buying expert, so I asked a LOT of questions, and they were patient and very respectful the entire time. Even though John knew I was pretty set on buying the car before I got there, he took the time to review the car with me very thoroughly, and even insisted that I test drove it to make sure this is what I wanted. There was no sort of "pushy salesmanship" going on. If anything, I was the pushy one just trying to buy it as soon as possible! John did everything he possibly could to make sure that I was confident in the vehicle and my decision before I left the dealership. He even brought the car under the awning when it started raining cats and dogs outside. He came back completely soaked, just so that I could be dry on my 8 hour drive home. Talk about dedication! This is what ALL car buying should look like. If you're in the area, or if you're from out of town, give them a call. I would do it all over again in a heart beat. Thank you John and Vic Bailey Honda for making this an experience I'll never forget! Show Full Review

Google+

6/28/2017

No Review was provided.

Google+

6/26/2017

No Review was provided.

Google+

6/26/2017

No Review was provided.

Google+

6/25/2017

No Review was provided.

Edmunds.com - Service

6/24/2017

Overall, an excellent rating from me. three things I would change: lower the volume of music try to shorten the time for an oil change (now 1 hour) and shortening the time for mounting two new tires and align (now 2 hours). Show Full Review

Edmunds.com - Service

6/23/2017

Stephen is an awesome service advisor. Always very respectful, honest, knowledgeable, . and courteous.

Facebook

6/23/2017

GREAT experience with Cory Rose- who came in on his day off to help us with our latest Honda purchase! This is our 4th Honda vehicle :) Very happy!!

Edmunds.com - Service

6/22/2017

Great Service! In general everyone was very nice! Will continue to get my car service there!

Google+

6/21/2017

Easiest experience I've ever had purchasing a vehicle.

Google+

6/21/2017

Helpful staff..easy to see any car you want to see there without being stormed by workers.

Cars.com

6/19/2017

Brian did a great job putting us into the exact car we were looking for. Quickly, and without any hassles.

Cars.com

6/17/2017

I was in to get the oil changed in my 2007 Jeep and was greeted by everyone there. They where very friendly to me and got the job done in no time . I will be back with my vehicles. Thank You Show Full Review

Cars.com

6/17/2017

standard oil & tire service, great atmosphere & workers, attention to detail

Google+

6/17/2017

Shawn did an excellent job in the service department. Highly recommended.

Google+

6/15/2017

No Review was provided.

Cars.com

6/15/2017

We can eat from Anderson after being shut down by multiple dealerships who didn't want to work with us. I am so glad we found Vic Bailey. Nick truly worked with us from the very beginning. We got there and he had all our paperwork done and we were driving home in our new vehicle in less than an hour. I highly recommend this place! They didn't hassle us on unnecessary stuff & we told them what we could afford and they worked with us on our own terms. Thank you Vic Bailey Honda, we will be back for more business! Show Full Review

DealerRater

6/14/2017

Service was completed in efficient and professional manner. Appointment was easy to set-up. Service representative was wonderful to work with and handled every problem that developed. Show Full Review

Cars.com

6/14/2017

I was kept completely informed throughout the whole process.

Google+

6/13/2017

Great communication

Google+

6/12/2017

No Review was provided.

Google+

6/10/2017

we appreciated Shawn Crowell's great service!! Thanks!

Cars.com

6/9/2017

EXCELLENT SERVICE FROM BEGINING TO END! TRULY PLEASED, THANK YOU GUYS!!!!!

Edmunds.com - Sales

6/9/2017

I saw this vehicle on line and called in and spoke with Maxcy Lynn. He was incredibly helpful with everything and made this whole process very stress free! Show Full Review

Edmunds.com - Service

6/9/2017

I was met within minutes of arriving and work performed in less time than I thought. Service personnel were very helpful. I would recommend them.

Google+

6/8/2017

They are the most honest service department i have ever seen. I drive 155 miles for them to just change oil and all maintance needs.Ask for Shawn

Cars.com

6/6/2017

Great place to purchase a new or used vehicle. Friendly, professional staff......

CarGurus

6/6/2017

I called the dealership and signed up for their price alerts. I just haven't had the time to go see the vehicle or talk to them directly. I think since I first looked at this FJ Cruiser online the price has decreased by at least $1000. The price is really good, but the mileage is high. I still hope to go see it in a few weeks. Show Full Review

Edmunds.com - Service

6/6/2017

The whole team is great. I have worked with a few of them and each person goes above and beyond to help me with my repairs.

Google+

6/6/2017

They got me checked out and on the road so I could make it home. Great service and great staff!

DealerRater

6/5/2017

Only needed routine oil change - service completed; appreciate the courtesy inspection and review of upcoming service needs. Courteous and efficient! Recommend for your Honda service needs! Show Full Review

CarGurus

6/5/2017

William emailed me as well as called. He was very professional as wellas polite and helpful.

Google+

6/3/2017

They are the most honest service department i have ever seen. I drive 155 miles for them to just change oil and all maintance needs.Ask for Shawn

Google+

6/2/2017

No Review was provided.

Cars.com

6/1/2017

The service department did a very fine job fixing my vehicle and they did it in a very short time.

Google+

5/31/2017

Nick was great. I couldn't sing his praises more. One night he even responded to my text for a price at 11:00PM. Which I lost track of time and was embarrassed when I realized what time it was. He was kind, honest, and didn't make me feel bad once about bugging him via text over the span of 2 or 3 weeks. Also I did a ton of research before buying my car to find the lowest price and these guys are the best. No games no gimmicks. No "special holiday flash sales" or "one time only" the price they gave me at the beginning of the month was the same at the end of the month, which was the most competitive one I received within a 500 mile radius of my home in North Carolina. Great work. Show Full Review

Google+

5/30/2017

Great place to buy a car. I bought my Civic at Vic Bailey 2 years ago and I just bought a CR-V. I worked with Mac and Corey and they both did a great job and they are the pinnacle of customer satisfaction. Everything was perfect. Show Full Review

Google+

5/29/2017

Just had a major repair to my Accord. Price was fair and was completed the next day. Thank you.

Cars.com

5/28/2017

Great Service!!! I am a repeat customer.. Have purchased 3 vehicles there since 2000.

DealerRater

5/28/2017

The Service Tech was very thorough; I received great customer service; he gave me all options of service available without pressure to purchase anything other than what I had requested. Show Full Review

Google+

5/28/2017

we appreciated Shawn Crowell's great service!! Thanks!

Google+

5/28/2017

No Review was provided.

DealerRater

5/27/2017

I have had no problems any time I have had to go to the dealership. They are always very nice and willing to go out of their way to answer any questions or problems. One of the young men named Corey, was very nice and helpful. Not pushy and hounding like at other places. And Marcellus is great as well. Whenever I go by to look at a car or have a question I always try to see if they are there!! And I always recommend them to people. I believe it shouldn't be so stressful just to even look at a car or if you have a question and these to gentlemen make you feel right at home. Show Full Review

DealerRater

5/27/2017

The service was done correctly, on time, price was what was quoted and a nice and clean waiting room and rest rooms. I drive from Waynesville NC to have my Honda Pilot serviced. Show Full Review

Google+

5/23/2017

VERY HELPFUL AND FRIENDLY PLACE TO GO FOR SERVICE. ALWAYS GET THE JOB DONE FAST!

Facebook

5/23/2017

Go see Marcellus! Awesome salesman and Vic Bailey has great prices.

Google+

5/22/2017

No Review was provided.

Facebook

5/20/2017

Our family met Marcellus Simpson almost two years ago. When we just stopped in to look at some vehicles. He impressed us so much we said when it was time for our family to purchase a new/used vehicle we would come back to him to buy one from him. So after all this time, we finally got to come through with the promise. Marcellus and Tommy McGaha did a wonderful job assisting us. They showed so much patience and just did a all around great job! We would encourage everyone to come and see these gentleman if you are in the market of buying a vehicle. Thank you guys! The Ford Family Show Full Review

Google+

5/19/2017

Super clean great customer service. Work done in timely manner. Great mechanical service

Google+

5/19/2017

We worked with Nicholas at Vic Bailey on our new vehicle. He was awesome to work with! Best price and did us good on our trade in. Our last dealership we purchased two vehicles from over the years and they would not offer us a realistic deal on a new vehicle. We are glad to be in the Vic Bailey family! Ask for Nic! Show Full Review

Edmunds.com - Service

5/19/2017

Completely satisfied with one minor caviat. When installing new tires, you should wash off the soapy solution used to put the tires on the rims. Tires were dirty. Clean the tires and put a tire shine on them. This will demonstrate a commitment to excellence. Show Full Review

Facebook

5/18/2017

Service dept. was very friendly and helpful. This dept. should take pride in their employees.

Google+

5/18/2017

No Review was provided.

Edmunds.com - Service

5/17/2017

My daughter had a spoiler installed on her car. It looks great

Google+

5/17/2017

Vic Bailey Honda really has the best customer service. We are blessed to live so close, and thankful for the folks who work there!

Cars.com

5/14/2017

Very efficient handling of my visit. Steven did a great job addressing our needs.Services were clearly explained. Very satisfied.

Google+

5/13/2017

Shaun was very professional and knowledgeable. It was a pleasure doing business with him at Vic Bailey.

Google+

5/11/2017

No Review was provided.

Google+

5/11/2017

Service was excellent and Nick is a great salesman. We loved the service we have gotten with Vic Bailey from the start.

Facebook

5/11/2017

Can't thank Cory enough for being a stand up salemam! Went in to look at a car for my wife and he was honest and helped us out in every way he could. The transaction was super smooth and there were no problems whatsoever. Got a car in our budget that is still very nice! Thanks Cory! Show Full Review

DealerRater

5/10/2017

I hate purchasing new cars. Or, at least I did before I worked with Marcellas Simpson at Vic Bailey Honda. I needed a new car as my job requires a lot of driving. I went to Vic Bailey Honda two days before Christmas, met Marcellas Simpson, and purchased a 2017 Honda Accord on the spot. The experience could not have been easier, and I am completely impressed with the dealership. Marcellas is courteous and very knowledgeable; it is evident he loves his work and believes in Honda. I took my Accord in for an oil change a couple of days ago, and while we waited, my husband and I test drove a new Ridgeline. He went back to purchase it today! Show Full Review

Google+

5/10/2017

No Review was provided.

DealerRater

5/9/2017

Vic Bailey is committed to pinpointing the possibility of an excessive oil consumption problem for my 2010 CRV that was recalled and the warranty was extended for this repair. I am so grateful for their honoring this unfortunate situation. Show Full Review

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Facebook

5/8/2017

Just bought a used CR-V today. Mr. Rose was out salesman. He was very kind and competent !! I would recommend Mr, Rose and Vic Bailey Honda!

Cars.com

5/7/2017

Excellence service definitely taking my vehicle back next time.

Cars.com

5/6/2017

Brian Pinkerton did a great job expediting the process. We were in and out!

DealerRater

5/6/2017

Vic Bailey Honda has the most knowledgeable and friendly staff! From the moment you drive in you are quickly greeted by smiles and "how may I help you". I had my CR-V in for an oil change and tire rotation. I was told it would take one to two hours, but it was finished in just under an hour. Technician explained everything that was done in detail. Great service! Show Full Review

Facebook

5/6/2017

Terry Swann was great to work with at Vic Bailey Honda. Would definitely use him again to purchase another vehicle! He was very honest, professional, but also made it a very comfortable laid back experience and made sure we knew everything about the vehicle before we left! This was my 4th vehicle purchase with Vic Bailey Honda and they've all been great experiences! Show Full Review

Edmunds.com - Service

5/4/2017

Everyone did an excellent job

DealerRater

5/4/2017

The customer leaves as if they are special guest. Every employee ask if they can help you regardless what depart you are in. The service depart. Is very clean with a warm welcome. Show Full Review

DealerRater

5/4/2017

Everyone was very friendly and pleasant. Everything was done on time and on budget. Scheduling was very easy. The only thing I wish you provided is a car wash with service. Show Full Review

Facebook

5/3/2017

Best service for your Honda, no doubt. Cheerfully gave me a ride to work after I brought my car to the shop, picked me up at five. Called to let me know what they found and how much repairs would cost. Thanks Steven, Angel and the crew! Show Full Review

Facebook

4/28/2017

We absolutely love our 2017 Honda CRV CORY IS AMAZING!!! He worked so hard and got us our dream car and at an amazing affordable payment. We can't thank him enough! Cory should get an award for his excellent customer service before, during, and afterward. We will never go anywhere else! Thank you Cory Show Full Review

Google+

4/28/2017

Got a great deal!!

Facebook

4/26/2017

I was absolutely impressed by the incredible and friendly help I received from Tommy McGaha (and Cory Rose) with the purchase of my new car. Both guys went above and beyond to kindly explain features, answer all my MANY questions, and just made the whole purchase a very easy one. Tommy really spent a lot of time to ensure that I was completely happy with my purchase and made certain that everything was taken care of for me. I would definitely recommend him to anyone looking to purchase a Honda. Show Full Review

Google+

4/23/2017

No Review was provided.

DealerRater

4/18/2017

Good service he was very nice and I will always come there to get another car one day I love Vic Bailey Honda that's all I buy is Hondas

CarGurus

4/18/2017

Good Experience.

Facebook

4/14/2017

Just bought the new 2017 Honda CR-V EXL from Vic Bailey and can I just day that if you are looking for a car... Stop by and visit Brian Pinkerton! He really took the time to make sure I understood everything about my new car. He didn't mind my silly questions and set up me phone! Thank you Brian!! I love my new car!! The entire team at Vic Bailey is awesome! I've bought 3 cars from them and have been very pleased!! Show Full Review

Cars.com

4/12/2017

I was shopping prices and available cars with intent to purchase at the end of the month. I found 4 cars with what "I wanted" within 150 miles of my home. Spoke with John Carter at Vic Bailey Honda. John made everything very nice, kept it easy, real easy. He made me a fair deal. Better than I had found anywhere else. I really like that Vic Bailey ONLY adds mud guards and wheel locks, which are free. Most of the dealers around me add around $1,000 of "options" that I do not want and are way over priced. I must want till the end of the month for my money to mature so I can with draw without penalty. With a small deposit, John Carter at Vic Bailey Honda is holding the car for me. Looking forward to the 150 mile drive to meet John and get my new car. Show Full Review

CarGurus

4/11/2017

Nice car and had a good talk with the car manager. I told them what I could do and I guess it wasn't good enough for them. They never counter offered on my offer so I guess I will buy a car somewhere else Show Full Review

Facebook

4/9/2017

We visited the used car section, looking for a vehicle and were greeted by a pleasant young man who patiently allowed us to test drive and inspect our choice. At the end of the transaction we purchased a replacement auto. The young salesman was professionally dressed, friendly, respectful, and presented himself in a genuine manner. If I am in search of another vehicle anytime soon, Cory Rose will be the young man I will call. Thanks for your time Cory Rose! Show Full Review

Facebook

4/9/2017

@[131321187397954:Vic Bailey Honda Salesman: Paul G. Eberhart] was a stellar salesman. I knew when I walked in the door, I was talking to the right person when he introduced himself as Paul. He did not pressure me at any point to look at anything that I knew I wasn't interested in. He was laid back and personable, and made sure that I purchased the right car. I would recommend buying a car from Paul to anyone! Show Full Review

Facebook

4/8/2017

Cory Rose assisted my fiances family with excellent service in finding the perfect car. I couldn't have had a better expierence anywhere else! We're now the owners of a sweet little Kia Optima. Thanks, yall!!! Show Full Review

Facebook

4/8/2017

Cory Rose assisted my fiances family with excellent service in finding the perfect car. I couldn't have had a better expierence anywhere else! We're now the owners of a sweet little Kia Optima. Thanks, yall!!! Show Full Review

Facebook

4/5/2017

I went to the Vic Bailey Honda Dealership last week and as soon as I walked in I was greeted by someone. Paul Eberhart was the man that assisted me. I knew exactly what I wanted to look at because I looked at the online inventory prior to arriving. Paul was very helpful, knowledgeable and didn't try to sway my into something I didn't want (like many salesmen can do these days). I arrived at 12pm and by 2:30pm Paul had me signing paperwork for my New vehicle from their used inventory. It wasn't a hassle and the process went very smooth. I am a very satisfied customer and I'll definitely be sending people to Paul if they are in need of a vehicle. Show Full Review

Facebook

4/5/2017

Huge, huge shout out to Marcellus for getting my family and me into the perfect Odyssey today! We were very pleased with his friendly, professional attitude. I'm a returning Vic Bailey customer, and they did not disappoint today! Stop in and ask for him if you have questions, or wish to purchase, because he's definitely awesome! Show Full Review

Facebook

3/30/2017

I got a used Saturn Vue and love it.. Darryl was amazing to work with... would recommend this car lot and recommend Darryl to anyone... he was very helpful and will to work with us.. Show Full Review

Facebook

3/29/2017

Mark and Terri are absolutely the best guys ever to deal with when buying a car. They went above and beyond to help us get into a new Honda Oddessy. If your thinking about getting a new or used car these are definitely the guys to help you out. Show Full Review

Google+

3/28/2017

I went to Vic Bailey Ford for an oil change on my Lincoln MKC. Not only did they greet me with a smile and change my oil, but they noticed an issue, ordered the part, and replaced it under warranty. Keep in mind, this is an issue I didn't even realize I had. They were awesome, and it is such a relief to be confident that my car is ready to roll! Show Full Review

Facebook

3/24/2017

No Review was provided.

Facebook

3/24/2017

No Review was provided.

Google+

3/24/2017

The guys in the Service Bay greeted me with professionalism and courtesy. They were able to help me almost immediately and seemed happy to do so. Thank you for making my trip to Vic Bailey worth it!! Show Full Review

Facebook

3/21/2017

Best experience at a dealership by far! Cory hooked us up with a 2017 Honda Civic Hatchback Sport. Great Customer Service from Cory!

Facebook

3/21/2017

Best experience at a dealership by far! Cory hooked us up with a 2017 Honda Civic Hatchback Sport. Great Customer Service from Cory!

Facebook

3/21/2017

Can't say enough about Shawn Crowell. From coasting into their service bay in a broken down car ,freaking out, to then being told, " no matter what we will get ya home"! Thank you for helping me stay calm so I could focus on my family! #vicbaileyhondaHASmyback Show Full Review

Google+

3/21/2017

No Review was provided.

Facebook

3/20/2017

Brian Pinkerton helped us buy our new Honda. if you need a good salesman go in and ask for him he will do you right.

Facebook

3/18/2017

No Review was provided.

Facebook

3/18/2017

Marcellus was great! Would buy another vehicle from VB Honda and recommend to anyone

Google+

3/12/2017

No Review was provided.

Google+

3/10/2017

No Review was provided.

Edmunds.com - Service

3/9/2017

the guys at vic bailey are good folks do what they say and try to make everything right.

Edmunds.com - Service

3/9/2017

Terry did list the parts prices, but I forgot about labor prices which nearly doubled the amount I was expecting to pay.

Google+

3/8/2017

I had a wonderful car buying experience with Nick Richardson at the dealership. He called me back very quickly the day I inquired about the car and was very helpful in assisting me through the details of the car and helping me with the financing when I was buying the car. I would definitely buy another car from. The pricing as excellent. I just love the car!! Show Full Review

Google+

3/8/2017

No Review was provided.

Google+

3/8/2017

No Review was provided.

Cars.com

3/7/2017

Terry provided outstanding customer service! Going forward, we will drive to Spartanburg for all our service and/or sale needs. Thank you for making your customers feel like family! Show Full Review

Cars.com

3/7/2017

Just an overall great place to have your Honda serviced.

DealerRater

3/7/2017

Service was just great and fast. My wait wasn't very long and the waiting area was very nice and Comfortable. Everyone was very nice.

Google+

3/7/2017

Shawn always takes care of me when bringing my vehicle in for service. They always treat me right

CarGurus

3/5/2017

John Carter did a great job responding to my requests and was very accommodating.

Cars.com

3/3/2017

Stopped by on the way to work because my coolant was low. Even though I didn't buy the car there, they topped it off and I was on my way in less than 15 minutes. Great service. Show Full Review

Google+

3/3/2017

No Review was provided.

Google+

3/3/2017

No Review was provided.

DealerRater

3/2/2017

we had a great salesman,Brian pinkerton handled all our needs and for a fair price. always willing to help got us in and out pretty quick and had exactly what we wanted Show Full Review

Google+

3/2/2017

No Review was provided.

Facebook

3/2/2017

I take all my hondas here for parts and service never had issues and always prompt and quick.

Google+

3/1/2017

No Review was provided.

Google+

3/1/2017

This experience was much better than the last time that I had to bring my car in for a recall. The customer service was great, and they had my car back to me very quickly. Show Full Review

Google+

2/28/2017

The service people I spoke with were very nice and patient to answer my questions. My car was repaired timely and is running great.

Facebook

2/27/2017

Thanks to Marcellus, I had a great car buying experience today. Very low stress! I highly recommend him! Thanks again!

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Cars.com

2/23/2017

Excellent service, detailed about length of time required to complete service.

Facebook

2/23/2017

Even at 7am they have the biggest smiles and are waiting to serve you! They are very knowledgeable and will take care of all your needs. Today they found a nail in my tire that I never would've seen, and I was just in for an oil change. Show Full Review

Google+

2/23/2017

Efficient, friendly staff. Work completed on time, no problems.

Cars.com

2/22/2017

In and out as usual. One of the best service departments around!!

Cars.com

2/22/2017

Honda did an awesome job at servicing my vehicle. Honda's employees where enthusiastic about helping me and answering all my questions. I would definetly recommend this Honda to everyone. Show Full Review

Facebook

2/22/2017

Took my wife's car today for a service and to have "paint chipping" looked at. The dealership will have their paint guy fix it and absorb the cost since Honda wouldn't fix it. Wouldn't go anywhere else to buy because they take care of their customers. Show Full Review

Google+

2/21/2017

Courteous, fast and easy to understand/eager to help me understand.

DealerRater

2/17/2017

Great job in good time. The staff and courtesy ride is a bonus to having my car serviced there. Alway a good experience. Thanks for great service!

Google+

2/17/2017

No Review was provided.

Google+

2/17/2017

No Review was provided.

Google+

2/17/2017

No Review was provided.

Google+

2/16/2017

Fast and friendly service.

Google+

2/16/2017

Maxcy Lynn helped us with purchasing our 2017 Honda Pilot. Car shopping has always been a stressful task due to high pressure sales force, but not this time! Maxcy was professional, extremely helpful and was not high pressure at all. He made it a great experience. Thanks Maxcy and Vic Bailey Honda. We will be back when we need our next Honda! Show Full Review

Google+

2/15/2017

Went in for a pre-purchase inspection and they were great.

Google+

2/15/2017

Always enjoy coming to the service dept of Honda. Chris is always friendly, informative and helpful.

Google+

2/15/2017

Got in and got out quickly. Service Rep was friendly and knowledgeable about car.

Facebook

2/14/2017

Marcellus at Vic Bailey was awesome to work with. He's professional, fun to work with, and honest. He's very knowledgeable about Hondas as he worked in the service department for years prior to sales, so he really knows the cars inside and out. I live in Asheville NC but felt I wasn't getting what I needed at the local Honda dealership here so I reached out to all of the dealerships in the area and Marcellus was by far the easiest to work with and offered me the best deal. He was attentive and kept me in the loop the whole time as he worked to get me the exact car I wanted. I highly recommend him and Vic Bailey! Show Full Review

CarGurus

2/13/2017

Awesome!

Facebook

2/11/2017

I decided to buy a car of my own and I wanted to stick with a Honda. I loved the Honda CRV I was driving but I wanted something smaller, something newer and something that was mine. When I drove up on the lot, Cory Rose greeted me, and really made sure he understood what I wanted! I would highly recommend Cory to anyone, especially those buying for the first time! Show Full Review

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

DealerRater

2/9/2017

Quick, expert, and friendly service from everyone . We were quickly greeted and instructed where to bring vehicle in. Waiting area and restrooms were clean and comfortable. Vehicle was quickly serviced and conveniently parked. Staff was friendly and knowledgeable Show Full Review

Google+

2/9/2017

Great service at a great price!

Cars.com

2/8/2017

Service was great. Had to wait a little longer than expected due to wrong part.

Google+

2/8/2017

Customer-friendly, timely, and helped know what to expect up ahead with future services needed.

DealerRater

2/7/2017

They were quick to diagnose the problem and very hospital. They were not able to finish the repair the same day but were willing to lend me a car while they finished the repair. Show Full Review

Google+

2/7/2017

Great dealership. Get all my oil changing supplies here. Nice staff.

Cars.com

2/4/2017

Service was fast and efficient, staff is friendly as always. Thanks to the staff!

Google+

2/3/2017

Fast and efficient

Cars.com

1/31/2017

Fair price and friendly sales personnel: Good Friendly buying experience:

Facebook

1/31/2017

Want a painless and pleasant car buying experience then Vic Bailey is where you want to go. Ask for Tommy McGaha he is !!! Thank you Tommy for going above and beyond to make sure we were taken care of. Show Full Review

Google+

1/28/2017

We went to look at a car we had seen online and arrived to find it had just been sold. No worries! Salesman Nick allowed us to look around at other cars available for purchase and was helpful and informative without being pushy in any way. We are beyond happy with the car we purchased, feel extremely confident because it was Honda certified, and absolutely feel we can contact Nick or anyone else at Vic Bailey should we have any questions or concerns. I would strongly recommend Vic Bailey to anyone looking for a new or used vehicle--we have purchased three times from this dealership and have been pleased each time with our experience. They make car buying as pleasurable as it can possibly be! Show Full Review

DealerRater

1/28/2017

Everything was great. Wait was about 1:15. Could have been faster but that is the time that I was told. Friendly, efficient, good waiting room

Facebook

1/26/2017

The service advisor Stephen Bridges was great. He went above and beyond to make sure I knew exactly what was being done to my car. He suggested items but wasn't at all pushy. I used Dick Brooks Honda for a long time but thanks to Stephen and his wonderful assistance I will be returning to Vic Bailey for my future needs. Show Full Review

DealerRater

1/26/2017

My sales man Cody Rose was great to work with. He was very helpful and knowledgeable and made the entire experience easy. Many thanks for the help on my daughters 1st car. Show Full Review

DealerRater

1/24/2017

As always wonderful :) more friendly and understand my need and cars need. I have recommended even my colleagues and friends and they are pretty happy about the service. Show Full Review

Facebook

1/22/2017

I SAW A TRUCK ONLINE AT VIC BAILEY HONDA THAT I WAS INTERESTED IN.MY WIFE HAS A HONDA CRV FROM VIC BAILEY AND SHE HAS BEEN TREATED VERY GOOD THERE.I MET TOMMY MCGAHA AND TOOK A RIDE IN THE TRUCK AND LIKED IT SO I BOUGHT IT.TOMMY WAS VERY PROFESSIONAL AND TREATED ME LIKE FAMILY.SEE TOMMY MCGAHA AND TELL HIM FRED BROWN SENT YOU. Show Full Review

DealerRater

1/21/2017

Vic Bailey Honda had great service and do an amazing job! They had my car finished with in 2 hours when I told them they had all day to get it done. It was a great experience and will be going back! Show Full Review

DealerRater

1/21/2017

The service was not long it take about an hour that was good enough for me but everyone was friendly and the service was fast

Google+

1/21/2017

No Review was provided.

Google+

1/21/2017

No Review was provided.

Google+

1/21/2017

I was in the market for the new Honda CRV 2017 but was only interested in the molten lava color. My Honda sales rep Nicholas Richardson was very helpful and kept me informed the entire time. Luckily, it was found and now I am the owner of the beautiful red Honda CRV . He even delivered it to my home. I call that great service! Show Full Review

Google+

1/20/2017

Steven Bridges is the best all-around customer service rep I've dealt with to date.

Google+

1/20/2017

No Review was provided.

Facebook

1/18/2017

Had a great, easy, enjoyable car buying experience! Special thanks to Terry Swann for all his help getting us in our dream car- a 2017 Honda Accord Sport! Highly recommended! Show Full Review

Google+

1/18/2017

No Review was provided.

Facebook

1/18/2017

Outstanding Service at Vic Bailey! Stephen Bridges did a super job taking care of my appointment and keeping me informed of my vehicle status during my scheduled checkup! See you agin! Show Full Review

DealerRater

1/17/2017

Service department treated me good. They were very nice and done everything in a respected time .Shawn kept me informed of what was going to be done to car and time frame it take and informed they would be no cost to me. Show Full Review

DealerRater

1/17/2017

I came in stressed because I wasn't sure if something was wrong with my car. And also worried that if something was wrong how I would get to work the next day. But when I arrived I was helped quickly and given my loaner car. Luckily nothing was wrong and I had my car back within a few hours! Show Full Review

Google+

1/17/2017

Fast and efficient

Facebook

1/17/2017

Cory is the man you want to see! I came in and was expecting this to be like my last experience buying a car (which was bad). I was wrong. I laid out exactly what I wanted when we sat down. Cory was awesome, patient and met my demands. He worked really hard in getting me in my brand spanking new Honda Civic. Overall my car buying experience was an A++! Thank you Cory for being an awesome salesperson and helping me out! Show Full Review

Google+

1/8/2017

No Review was provided.

DealerRater

1/7/2017

The service dept. went above and beyond what I expected. They are definitely there to please the customer. I live about 45 minutes away and could go locally to get my car serviced but prefer the excellent treatment I receive at Vic Bailey Honda. It is well worth the drive. Show Full Review

Facebook

1/7/2017

Check in was easy. Everyone very friendly. Car was ready when they said it would be.

DealerRater

1/6/2017

From start to finish, a great experience. Very professional staff!! Sales Team led me to just the car I was looking for. Thank you for the great service!! Show Full Review

DealerRater

1/4/2017

They work to find the CR-V with the features that my wife wanted. My wife and I were very pleased with the shopping experience

Edmunds.com - Service

1/3/2017

Very happy with my experience. Sean was very helpful and knowledgeable.

Edmunds.com - Sales

1/2/2017

Seamless transaction with the help of James Crane and Tommy McGaha. Found a 2012 Civic I wanted for my daughter around noon and worked with James and Tommy for about an hour via phone and email. We very quickly came to terms on a fair deal and within an hour I drove off the lot to add to my collection (3) of Hondas from Vic Bailey. Show Full Review

DealerRater

1/2/2017

Buying a car has never been this easy or enjoyable! Everyone was so nice and made this experience the best that we have had when buying a car!

DealerRater

1/2/2017

Greeted by very friendly floor manager. No hoops to jump through. Very straightforward. Recommend Brian Pinkerton as Sales Person. Very pleased, very pleased with whole Dealership. Show Full Review

DealerRater

1/2/2017

My son, Connor, actually picked his car out before I arrived at the lot. We have had nothing but EXCELLENT Customer Service!!!!! I would recommend this dealership to anyone looking for a Honda or other!!!! Show Full Review

Google+

1/2/2017

No Review was provided.

Google+

1/2/2017

No Review was provided.

Facebook

1/1/2017

We were serching online for a high quality, affordable SUV and connected with Justin Rogers at Vic Bailey Honda after requesting a TrueCar price quote on a 2016 Honda CRV-EXL. Justin worked up an attractive deal using their "NO HASSLE PRICING" on the model we wanted and even came in on his day off to personally handle our purchase. Now we have a beautiful black pearl Honda CRV-EXL and a monthly payment we can afford. Good experience all around. Show Full Review

Google+

1/1/2017

Very professional and hassle free!

Google+

1/1/2017

Saved me because I was in route to the mountains and had an accident that destroyed my tire. The Highway Patrol directed me there. It was almost 5 pm, and their late service hours enabled me to be able to get it fixed and move on. My only complaint is that they didn't dispose of the tire. But considering how helpful and reasonable they were, no problem. Show Full Review

Google+

1/1/2017

I was able to get an appointment for required airbag recall service almost immediately, the staff was friendly and efficient, the service was completed earlier than the estimated time, and I was even given a free loaner to drive for the afternoon. Show Full Review

Google+

12/31/2016

No Review was provided.

Facebook

12/30/2016

No Review was provided.

Facebook

12/28/2016

The entire experience at Vic Bailey Honda from start to finish was what car buying should be. We first visited the dealership a week ago. Cory Rose greeted us and invited us to look around the lot. We felt no pressure from him or the other sales consultants while we were there. We approached Cory to ask if we could test drive a Honda Pilot. After the test drive we wanted to see if the vehicle we were purchasing could accomodate two car seats and still have access to the 3rd row. Cory spent alot of time with us until we were satisfied it could accomodate our needs. We tested many of the features and discussed the finer points of the vehicle, but we were not ready to make a decision that day. There was no high pressure sales pitch to get us to buy something that day. We followed up with him a week later and negotiated a price for one of the vehicles. When we arrived on the lot, the price still stood and didn't budge a penny! No bait and switch and no unexpected hidden fees! Highly recommend Cory Rose and Vic Bailey Honda for anyone looking to get a great deal and a stress free car shopping experience. Show Full Review

Facebook

12/26/2016

This was a very good experience in car buying! Very knowledgeable sales associates who were eager to assist and make this purchase as quick and painless as possible. (Thanks to Darryl Crockett and Maxy Lynn). There is a very professional environment and a friendly staff! Good job and thanks! Show Full Review

Google+

12/25/2016

Great experience! Sales staff was awesome! Best price with no haggling! Would definitely recommend this dealership and our salesman John Carter.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

No Review was provided.

Google+

12/24/2016

Wonderful experience! Justin Rodgers really took his time to help me and my husband buy our car and was very patient with all of our questions! Definitely recommend him he is awesome!! Show Full Review

Facebook

12/23/2016

No Review was provided.

CarGurus

12/22/2016

Very good experience. The salesman,"John Carter" was quick to respond, answered all my questions and made the sale quick and easy. Very happy all around. FYI, I drove over 130 miles to purchase this car. That's how impressed with Vic Bailey Honda I was. Show Full Review

Google+

12/21/2016

Overall great experience! Friendly and easy to buy from. Used car had some minor faults but nothing that couldn't be fixed in the AutoZone parking lot. Show Full Review

Google+

12/20/2016

Great experience all around - sales, finance, and service departments all exceed expectations.

Google+

12/20/2016

I had a minor tire issue, and they took care of it quickly!

Google+

12/20/2016

No Review was provided.

Google+

12/20/2016

No Review was provided.

Edmunds.com - Service

12/14/2016

I drove in with no appointment but was greeted warmly and with enthusiasm. The work was accomplished in a timely manner without any hard sell to add cost to the bill. Terrance was professional without being short with me, knowledgeable without trying to jack up the bill and seemed to care about me as a customer. Very rare now days. I will definitely return Show Full Review

Google+

12/11/2016

No Review was provided.

Google+

12/10/2016

Steven wad fabulous. Overall great experience. Very knowledgeable!

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

I really was please with the service the employees was very friendly and helpful the wait time was also excellent. I will bring my car back. Debra Poteat. Show Full Review

Google+

12/9/2016

Great service, Norma Finger always helpful

DealerRater

12/8/2016

Very honest and pleasant employees. Steven Bridges is the best! I have the same great service every year and feel completely confident that I am getting the best service, best quality and best prices in Spartanburg, SC Show Full Review

DealerRater

12/8/2016

Fast and friendly service, answered my questions. Came in off the road without an appt they got me in right away. A great job was done by all

Edmunds.com - Service

12/8/2016

Terry did a great job , and I will be coming back again!

DealerRater

12/7/2016

I continue to have my car serviced at Vic Bailey for one reason alone: Steven Bridges. I trust him and know that he will go out of his way to do what I need to have done in a timely and complete manner. Show Full Review

Google+

12/7/2016

Timely, accurate, professional...what more can I ask for!!!!

Facebook

12/4/2016

No Review was provided.

Google+

12/4/2016

No Review was provided.

DealerRater

12/3/2016

I had knowledgeable salesman,very friendly,an not pushy at all.never been car lot that i felt i made decision myself.wasn't rushed,fast service,an nothing bad say at all! Show Full Review

Google+

12/3/2016

Great service! Came in for the workup (oil change, tire rotation, fluid replacement, etc) and was expecting a 3 hour service. Sean got me out in only 1 hour! Bravo. Show Full Review

Google+

12/3/2016

I couldn't be any happier with the way things turned out. Was not expecting to drive out with a 2016 civic at all. Services was amazing and professional. Thanks tommy and Honda dealership Show Full Review

Google+

12/3/2016

No Review was provided.

CarGurus

12/2/2016

The car was sold,very fast response on letting me know, I was asked was there anything else that I interested in

Facebook

12/1/2016

I had the most amazing experience at Vic Bailey about a week ago. I was driving down from Pennsylvania with my dad's truck after my car broke down. I knew I didn't have any time to purchase a car for weeks, so I called Vic Bailey on my 10 hour drive and talked to Cory. He was awesome! We did everything over the phone and by the time I showed up that night (they stayed open an extra 40 minutes after closing to wait for me) I only had to sign a few papers and the car was waiting for me out front! I didn't feel pressured or rushed like i've felt with other dealerships. I'll recommend everyone to Vic Bailey! Show Full Review

Google+

12/1/2016

Nick Richardson and I e-mailed and spoke on the phone for about 3 weeks about a vehicle I saw on the lot via internet. He understood my needs, price range and the fact I was from out of town and did not want to waste trip to Spartanburg, SC.We meet, sealed the deal and he even knew my roommate from my freshman year of college, small world right! Great experience, even for car buying. Show Full Review

DealerRater

11/30/2016

Completely satisfied with all that Vic Bailey Honda does! Chip Foster and his group always provides great service and genuine attention to detail. Very happy with our vehicle. Show Full Review

Google+

11/30/2016

No Review was provided.

Google+

11/30/2016

No Review was provided.

Edmunds.com - Sales

11/29/2016

Justin Rogers was a great dealer to work with. He was very warm and friendly from the start. When the dealership didn't have the car we had wanted to buy he was very accommodating and brought the car from a different Honda dealership to Spartanburg. He was very knowledgeable about the different features and very helpful with answering our questions. Great car buying experience. Show Full Review

DealerRater

11/29/2016

I came in to purchase a vehicle after I got off work and signed all the paperwork before I needed to leave for my next job. Thank you for making this sale so easy and quick! We'd originally gone to purchase a vehicle at the Greer Honda dealer, but the wildfire smoke in the area triggered an asthma attack and had to leave. We decided to go to a dealer a bit further away from the smoke and we were glad that we did. Show Full Review

DealerRater

11/29/2016

I have never owned a Honda, but had a great experience at this dealership. The salesman was very patient and knowledgeable and not high pressure. I purchased a Certified Honda pre-owned vehicle and the salesman said to call if there were any issues and they would take care of it. Great service! Show Full Review

Edmunds.com - Service

11/28/2016

Great service. Free windshield wipers are a great plus. And I was offered donuts.

CarGurus

11/27/2016

Very prompt. Provided additional photos and info. Very good responses.

Facebook

11/26/2016

Brian Pickerton was a joy to work with, very professional, and really cared that we got the vehicle exactly the way we wanted it. And not only that it took a very short amount of time to get all the paperwork complete. We also are from out of town and had a special circumstances that they completely worked around and bend over backwards to make this transaction go as smooth as possible. Thank you so much to everyone at Vic Bailey Honda in Spartanburg South Carolina. Show Full Review

Facebook

11/25/2016

I live 4 hours away near Myrtle Beach. I found the car that I wanted online and contacted them via the internet. I was put in touch with John Carter. I'm all about communicating via text and email as it's difficult to be on the phone a lot because of work. John was excellent in communicating with me, mostly by text. Asking questions, sending pictures, etc. Since I was a distance away, I was hoping to be able to get a deal done without having to drive the 4 hours and not knowing if I'd come home with the car or not. I had been through this with other dealers only to make the trip and everything changes from what they promised. This was not the case. When I arrived, John was not able to be there but Nick was there and he had all of the numbers exactly as we had discussed. I drove the car, they drove mine and soon we were all set. At the last minute I even had a change in financing and they were great in making the change quick and easy. The whole staff that we met while there were extra friendly and helpful. Sometimes you have to travel to find a deal and that part can be easy. To find a deal and be treated with first class service and ease of transaction, that takes extra special effort and Vic Bailey Honda surely delivered! Thank you for making this a great purchase! Show Full Review

Facebook

11/20/2016

No Review was provided.

Facebook

11/20/2016

I purchased my car late September 2016. I started the process in August. But everywhere I went wanted me to purchase what they wanted for me and did not want to use my bank auto loan. One even told me that it would not hurt my credit score if they did another inquiry (lies). When I went to Vic Bailey Honda, I told Corey Rose what I wanted and he took me to cars that had those features. The process was the best I have every had!!!!!!!!!!! I recently returned to Vic Bailey Honda for my first FREE oil change. Everyone was polite and provided information I needed to make sure my car ran effectively and efficiently. When I am ready for my SUV, I will be returning to Vic Bailey Honda. Thanks Vic Bailey Honda!!!!! Show Full Review

DealerRater

11/19/2016

Warranty work done in one day and I was given a loaner car to drive while they worked on it. It was done at no cost to me

Google+

11/18/2016

wonderful experience, minimal wait time for oil change & tire rotation, shown how to preset radio channels, charges as told before work done. Excellent service. Show Full Review

Edmunds.com - Service

11/17/2016

time limited here w/ review but excellent all the way around. Thanks everyone!

Edmunds.com - Sales

11/15/2016

Kevin Garrett is a sweetheart!!! Loved dealing with him Saturday!

Google+

11/15/2016

Whole process was easy - from the website to the sales team to the service reps - everyone was knowledgeable, courteous, and friendly. They had exactly what I wanted, gave me a realistic amount on my trade in, and I drove it off the lot. This is the second car we have purchased there - very, very happy with them! Show Full Review

DealerRater

11/14/2016

Tommy McGaha is one of the most knowledgeable and personable salesmen I have met in a long time. He thoroughly explained every detail, even to the smallest, of the car during our test drive and left no question unanswered. After his explanation of all the features of the new car I had no problems navigating the vehicle without trepidation. I couldn't be more pleased with my purchase and am thoroughly enjoying my new car Show Full Review

DealerRater

11/13/2016

Would buy another car from this dealers. Felt I was treated fairly and got a fair on both my trade in and my new car.

Google+

11/13/2016

No Review was provided.

Edmunds.com - Sales

11/12/2016

we had a great buying experience with Justin. He did a great job and even came in on his day off to accommodate my schedule

Google+

11/11/2016

No Review was provided.

Google+

11/10/2016

No Review was provided.

Google+

11/10/2016

We always receive excellent service on our 2006 Honda Element and would not have it serviced anywhere else. Everything from simple oil changes to maintenance requirements are completed in a timely manner. Inspection results are explained in a professional and honest manner, and we never feel pressured. Thank you, all, in the service department!!We especially commend Terry Sanchez-Lewis for the best service advisor at Vic Bailey Honda. His attention to detail and actually listening to and resolving to customer concerns should be rewarded!!THANK YOU, TERRY!! Show Full Review

Google+

11/8/2016

No Review was provided.

DealerRater

11/7/2016

My first service experience was Saturday ... was my first service for my new Honda Fit. Prompt service and the cost was less than I expected. I did not have an appointment. Show Full Review

Edmunds.com - Sales

11/7/2016

I had amazing service. Justin, the internet sales manager, really helped me out a lot. He got me and amazing deal and the staff was very helpful with everything. I am definitely recommending Vic Bailey to everyone! :) Show Full Review

Google+

11/6/2016

No Review was provided.

CarGurus

11/4/2016

Excellent visit - Very impress with staff. I was there late on Saturday and could not have a better experience. One thing about you are not overlooked. Show Full Review

Google+

11/2/2016

Our experience was fantastic, from start to finish. Our salesman, Justin, was friendly, honest, and knowledgeable about the selection of cars. He quickly arranged us a test drive in exactly the car we wanted, and got it inspected and ready for delivery in just a couple of hours. Everyone we encountered was friendly, the place was clean, and the entire experience was very low-stress. Show Full Review

Google+

11/2/2016

No Review was provided.

Edmunds.com - Sales

11/1/2016

I am new to the area I visited Vic Bailey a couple of times looking for an suv to fit my needs. Brian Pinkerton is a genuinely nice guy but beyond that he listens!. He asked questions and quickly figured out what I needed in a vehicle. He above all else was respectful to me and my daughter. Brian made the process less intimidating and easier than others that the first question they ask me is "what color I want". It is a busy dealership and there were employees helping all over. The thing that struck me is everyone seemed to be happy upbeat and enjoy each other. Purchasing a vehicle is a big commitment. The sales people a Vic Bailey understand that and want to make sure that they are servicing your needs now and in the future. Show Full Review

Facebook

11/1/2016

So far so good. Terry hooked me up with a 2015 Civic within a couple of hours. All I had to do is tell the man what I wanted and he provided. Terry is the epitome of a salesman. He sets the standard to follow. Show Full Review

Google+

11/1/2016

No Review was provided.

Facebook

10/30/2016

Made my new car purchase easy!! Highly recommend this dealership for new car purchase.

Google+

10/30/2016

No Review was provided.

Google+

10/30/2016

I drive over 50 miles to this dealership with another closer to me. Unlike another dealer service I have used, Vic Bailey has always treated this widowed, elderly(?) female courteously and as intelligent and not just a deep pocket to tap. I was told they would check my car out while it was in for recall service, but I was not greeted with a long list of things that needed addressing. Instead, I was told that my 11 year old CRV was good to go after replacing the passenger airbag--a tribute to the Honda brand and my local mechanic who keeps me road ready. THANK YOU STEVE AND VIC BAILEY! Show Full Review

DealerRater

10/29/2016

Service was fast and additional service needed was explained to me in detail. After it was discussed I agreed to have the service done at the dealership Show Full Review

Google+

10/29/2016

The experience at Vic Bailey was very good this time around. New owner of a pre-owned Honda from another seller. Was promised my vehicle in 2 hours, but service was completed in a little over 1 hour, and at a lower cost than initially quoted. This experience will bring me back to Vic Bailey. Keep up the good work! Show Full Review

DealerRater

10/28/2016

Fast service. Fixed tires with no problems and installed new mats. Explained everything that was done. Everyone was very friendly and helpful even to the point of helping me with my disabled husband who was with me and parked the car where we had easy access to get him back in the car. Thank you to all. Show Full Review

Google+

10/28/2016

I am very pleased with the service I received on my CR-V.

Google+

10/28/2016

No Review was provided.

Google+

10/27/2016

No Review was provided.

Google+

10/25/2016

Sean, in the service area, was one of the most proficient professionals I've dealt with concerning a vehicle. He is a tremendous asset to Vic Bailey Honda, and I wish I was closer to Spartanburg to utilize the dealership more often. Thanks for your prompt and courteous service to an out of state, drop in customer! Show Full Review

Google+

10/25/2016

It was good service and I rate him as a 10 and his name is Justin Rogers. Thank you again for your hard work I love my 2017 Honda Accord. Thank you.

Google+

10/24/2016

Second car we have bought from Vic Bailey Honda. Could not ask for a better buying experience. No pressure sales. I highly recommend this dealership to anyone looking for their next car. Show Full Review

DealerRater

10/23/2016

Great experience, everyone was friendly and they took care of me in a short time frame, I would recommend Vic Bailey's service to anyone.

Google+

10/23/2016

No Review was provided.

Facebook

10/22/2016

No Review was provided.

Facebook

10/22/2016

No Review was provided.

DealerRater

10/22/2016

I was very pleased with the quality of service that I received. Very professional. I was mpressed with the short period of time it took to fix my car. Show Full Review

Facebook

10/21/2016

My car buying experience was a very easy process with Nick Richardson. He went above and beyond expectation. Thanks so much for helping me through this process. Show Full Review

DealerRater

10/21/2016

I liked how Marcellus stayed past closing hours to let us test drive. Giving my daughter a big balloon was also very cool. I wish the APR was lower than 2.9%, but oh well, still not too bad.i"ll tell my friends about this place. Show Full Review

DealerRater

10/21/2016

I was pleased with the service and personal that handled it for me. The waiting area was clean and comfortable. I would recommend Vic Bailey Honda to others. Show Full Review

Facebook

10/20/2016

No Review was provided.

DealerRater

10/18/2016

Everyone was super friendly and awesome to work with!! Bryan was really nice and explained everything easily to where I was able to understand and make the best decision. Show Full Review

DealerRater

10/17/2016

I had a very good experience with Vic Bailey Honda sales person was very knowledgeable about the car I wanted and the price I wanted !

Edmunds.com - Service

10/14/2016

There is one question. On the form there was a place for the battery test and it was not checked off.

DealerRater

10/12/2016

Shawn handle my service in a very professional manner. I an glad I bought a Honda. they have made service a good experience. I dropped my car at 8 and it was ready at 9:30. Show Full Review

Google+

10/12/2016

courteous and knowledgeable service rep, took time to explain ended service. Personal interest.

Google+

10/12/2016

No Review was provided.

DealerRater

10/11/2016

I went in to the dealership and explained to the salesman what I wanted. He helped me find what I wanted from a different dealership and they traded for me to get it. Didn't take long at all. Show Full Review

Edmunds.com - Service

10/11/2016

I have no complaints about the service.

Facebook

10/9/2016

The shopping experience for a new car was made easy thanks to our car salesman Kevin Garrett. Highly recommend this car dealorship and car salesman for someone who is looking for a new car. You will not be disappointed! Show Full Review

Google+

10/9/2016

Awesome experience thanks to John Carter! A true blessing from above!

Google+

10/9/2016

I had a excellent experience everyone did their best to put me in the right car . I would recommend Vic Bailey Honda to all my family and friends. Terry Swann my salesmen is the best. He was very nice and made sure he got me in a vehicle, he is the best. Thanks again. Show Full Review

Google+

10/8/2016

Buying a certified used Honda at Vic Bailey Honda, with the "no hassle pricing" was the best dealership experience I have ever had. We did our research prior to visiting the lot, so we know the price advertised was better than everything else we could find. Our salesman, Brian, treated us with respect and courtesy and has earned himself a customer for life.The other feature of their "no hassle pricing" is that every used car on the lot has that price clearly posted. Thank you for that!Thanks to Brian for his creative thinking that had us driving out in the perfect vehicle for us, without any drama or buyers regret. Show Full Review

Edmunds.com - Sales

10/7/2016

Easiest car buying experience I have had. They delivered exactly what they promised, were helpful and courteous, and the "closing" was fast, efficient, and with no pressure to buy anything. Show Full Review

Google+

10/7/2016

No Review was provided.

Google+

10/7/2016

No Review was provided.

Google+

10/7/2016

We were very pleased with the salesman (Tommy McGaha). He did an excellent job explaining the details of the vehicle operations and warranty. The price was very reasonable...one reason we came all the way from Greenwood to your dealership. Had great recommendations from others that had purchased vehicles from you. Thanks...Max and Sandy Warner Show Full Review

DealerRater

10/6/2016

I have been doing business with these people for years. They are always fair and give prompt service. I would not think of going anywhere else to buy my car. Show Full Review

Facebook

10/5/2016

No Review was provided.

Google+

10/5/2016

No Review was provided.

Edmunds.com - Service

10/4/2016

I have a 2011 Honda Pilot and have used this service Dept. exclusively since I bought this fantastic SUV. This is the best service I've received on a consistent basis and I've been driving since 1955 ! The service advisor was extremely well informed about the problem and explained it to me , the repair and how long it would take. And as usual he was dead on target! I will definently buy my next automobile from Vic Bailey ! Dexter Show Full Review

Google+

10/4/2016

No Review was provided.

Google+

10/3/2016

Very courteous and professional!

Google+

10/3/2016

Great experience

Google+

10/3/2016

My experience with vic Bailey Honda was great as always. Vic Bailey Honda is second to none.

Google+

10/2/2016

The golden wrench lit up on my 2014 CRV during my Friday, rush hour drive from Greenville to Spartanburg. Made it back to Vic Bailey where they took me in right away. A wonderful lady asked if I would like some popcorn, and they were finished with the work within an hour. What excellent service! Show Full Review

Google+

10/2/2016

We were very pleased with the salesman (Tommy McGaha). He did an excellent job explaining the details of the vehicle operations and warranty. The price was very reasonable...one reason we came all the way from Greenwood to your dealership. Had great recommendations from others that had purchased vehicles from you. Thanks...Max and Sandy Warner Show Full Review

Google+

10/1/2016

No Review was provided.

Facebook

9/29/2016

No Review was provided.

Google+

9/29/2016

Chris was wonderful !!! He was patient and kind to me. He listened attentively to the problems I was having with my Honda Odyessy van. He explained the the diagnosis from the technian in a language that I could understand. He gives exemplepary customer service each time I bring my vehicles in for service. We are a Honda family having owned five of Honda's automobile. (Four currently) I would like to recommend Chris in the Honda Service Department for employee of the month! Show Full Review

Google+

9/29/2016

Chris was wonderful !!! He was patient and kind to me. He listened attentively to the problems I was having with my Honda Odyessy van. He explained the the diagnosis from the technian in a language that I could understand. He gives exemplepary customer service each time I bring my vehicles in for service. We are a Honda family having owned five of Honda's automobile. (Four currently) I would like to recommend Chris in the Honda Service Department for employee of the month! Show Full Review

Edmunds.com - Sales

9/28/2016

Great experience. Two great sales reps with a lot of knowledge. Choosing between Altima, Fushion, and Accord. Great sales reps and great car closed the deal. Very impressed with the 2 reps and overall experience. And I have driven a ford since 1994! Show Full Review

Edmunds.com - Service

9/28/2016

Courteously took care of my problem with efficiency

DealerRater

9/28/2016

I always know my car will be taken care if I bring it to Honda. For this particular case, I had to anyway because of the type of work needing to be done. Was informed about my car recalls and was trying to get into a rental before my long trip and that was a complete flop :( otherwise, great customer service and very kind people. Show Full Review

DealerRater

9/28/2016

I was very reluctant letting go of a Honda Pilot that we had for over 9 years, but Brian Pinkerton made the transition very easy, pleasant and looking forward to what the future holds with this new car! Show Full Review

Google+

9/28/2016

No Review was provided.

Google+

9/28/2016

No Review was provided.

DealerRater

9/27/2016

My service asscociate went out of his way to make me happy. He even offered a loaner can when my timing belt was gettin done.

DealerRater

9/26/2016

We found you on Facebook and applied online. A salesperson called and set us up an appointment. We drove to the dealership, met with your sales rep and within two hours we had a brand-new car. Your staff was at the top of their game. Thank you for our best car buying experience ever! We are referring you to all our friends. Show Full Review

CarGurus

9/23/2016

They were very good at all the updates on everything thank you

CarGurus

9/23/2016

They were very good at letting me know all the updates

CarGurus

9/23/2016

Good communicators but not pushy.

Google+

9/22/2016

THANK YOU CORY for hooking my daughter up with her new cx9

Google+

9/21/2016

No Review was provided.

Facebook

9/19/2016

No Review was provided.

Google+

9/19/2016

No Review was provided.

DealerRater

9/18/2016

Stephen-wonderful, especially with an unanticipated problem: Personable, professional, thorough, respectful, knowledgeable. Norma trained him well- definitely my "go to" person in the service department! Show Full Review

Google+

9/18/2016

No Review was provided.

Google+

9/18/2016

It was fine, had an airbag replaced to to a recall.

Google+

9/18/2016

The best car buying experience ever.No hassle or pressure and everything went smoothly!!

Google+

9/17/2016

Very friendly staff. Speedy service and courteous employees. Highly recommend this dealership.

CarGurus

9/16/2016

Very diligent and proactive

Google+

9/16/2016

Awesome experience thanks to John Carter! A true blessing from above!

Edmunds.com - Sales

9/15/2016

If you want the absolute best customer treatment then Vic Bailey Honda is the place to purchase a car and have your car maintained. I highly recommend them. Show Full Review

CarGurus

9/15/2016

They were the only dealer that responded to me, when I contacted them about a vehicle. I tried to contact several other dealership about another vehicle no responds. Show Full Review

Google+

9/15/2016

No Review was provided.

Google+

9/14/2016

ALWAYS pleased with the service at Vic Bailey Honda!!!

DealerRater

9/13/2016

Do not try to sell you something you don't need and don't want In and out in a very short time frame. One of the best experiences I've had with a car dealership. Fifth vehicle I have bought or leased from this dealer Show Full Review

Facebook

9/12/2016

I received a letter from Honda stating that my car was part of the airbag recall. I called Vic Bailey - they scheduled a date & time that fit my schedule & they even contacted enterprise for me. This is my second time dealing with Vic Bailey regarding the airbag recall & I was absolutely satisfied with the whole process then & now. I really do appreciate all the help that I received from Chris & the rest of the team in the service dept. & I would like to mention that I have dealt with other Honda dealerships in the past but none compare to Vic Bailey. I'm glad that they are a part of my community. Thanks to all at Vic Bailey for a job well done!!! Deana Show Full Review

Google+

9/12/2016

Had a great experience purchasing my first NEW vehicle! Spent hours & hours at 4 other dealerships in SC before finally getting wonderful service from the Vic Bailey Honda employees! John McCarson was quick to respond to my inquires online before I went to the dealaership, & both he + the manager were kind when I finally came in to purchase the vehicle. Reasonably competitive with their prices & willing to negotiate. I am so happy with my new Accord EXL...highly reccommend this dealership to everyone looking for a reliable vehicle & great service! I never got the vibe that these guys were taking advantage of me, (which is a legitimate concern for a young single female.) Thank you guys for your time and help! Show Full Review

DealerRater

9/11/2016

I knew what Honda I wanted and they made sure they had one when I was able to meet with them. Which took me several months to find the time. The manager made sure I was still interested with almost daily emails. He was not pushy just friendly and kept me engaged. I had been wanting to update my 2012 Honda for months. The process was efficient, questions were all answered, reached and acceptable trade and purchase. I think in the end they were happy. I know I was. Show Full Review

Edmunds.com - Sales

9/11/2016

This was a very good sales experience for us.

Google+

9/9/2016

No Review was provided.

DealerRater

9/9/2016

This is the third car we bought here from this local dealer. Great service and Hondas hold their value. We always get Friendly service and satisfaction. . Show Full Review

Facebook

9/8/2016

The service department is excellent. I will be driving from Greenville from here on out.

DealerRater

9/8/2016

I had nothing but a great experience here. The staff was very helpful and friendly without being overbearing. I enjoyed the tour of the dealership and it only took a couple of hours to drive away in a new car. Show Full Review

Edmunds.com - Sales

9/8/2016

Brian was my salesman, he was professional and honest in all the questions I asked. I am very happy with my new Ford Exployer.

Google+

9/7/2016

No Review was provided.

Facebook

9/7/2016

Jeffrey went above and beyond for my family! It was the best car buying experience we have ever had!

Facebook

9/7/2016

Jeffrey went above and beyond for my family! It was the best car buying experience we have ever had!

Google+

9/7/2016

No Review was provided.

DealerRater

9/4/2016

While our '08 Civic was in for an air-bag recall we had other work done. Long story short the service performed by Honda professionals with OE parts was equal-to or even less than a private shop! Our service writer (Terri) was a professional and we were even offered a rental (prob dues to recall, not normal repair) My take-away - DIY to save $$ on routine maintenance but for the big stuff - take it to the people who know the vehicle like Vic Bailey Honda! Show Full Review

DealerRater

9/4/2016

We received professional treatment and concluded our deal in only 1 hour. We couldn't be happier. Will use this dealer on our next purchase.

DealerRater

9/3/2016

I am on my 3rd Honda being serviced by Vic Bailey Honda and am always pleased with the service and the people! I never consider going to another place for maintenance. Show Full Review

Google+

9/3/2016

No Review was provided.

Google+

9/3/2016

The best car buying experience ever.No hassle or pressure and everything went smoothly!!

DealerRater

9/3/2016

Called ahead to schedule an appointment for an oil change. When I got there, they quickly changed my oil and wiper blades and was on my way. Everyone was curitious and used their free Wi-Fi while I waited. Show Full Review

Facebook

9/3/2016

The service department is so friendly and will go out of their way to help me out.

DealerRater

9/2/2016

Received excellent service. John Carter was very professional, but not pushy. He answered questions and spent the time explaining how things work, etc. My husband and I were very please with our car buying experience. Show Full Review

Google+

9/2/2016

I have been a Honda owner for close to 20 years and have had nothing but good experiences with the vehicle quality and service. Vic Bailey Honda service department went above and beyond to help us with our vehicle, and it wasn't even a Honda! My husband's vehicle is from another maker, and we weren't getting anywhere with their service department to trouble shoot an issue. We have a game plan now for our non Honda, and with Stephen and Phillip's (service technician) help, we are working to resolve with the maker service department. If that doesn't work, we likely be proud owners of two Hondas!I really, really appreciate Stephen's professionalism, follow up and above and beyond help! He's one of a kind and has always helped us with any issue, Honda or not - and that is the key to getting and keeping customers! I hope he is as appreciated by Vic Bailey as he is by our family!! Show Full Review

Google+

9/1/2016

Had a great experience purchasing my first NEW vehicle! Spent hours & hours at 4 other dealerships in SC before finally getting wonderful service from the Vic Bailey Honda employees! John McCarson was quick to respond to my inquires online before I went to the dealaership, & both he + the manager were kind when I finally came in to purchase the vehicle. Reasonably competitive with their prices & willing to negotiate. I am so happy with my new Accord EXL...highly reccommend this dealership to everyone looking for a reliable vehicle & great service! I never got the vibe that these guys were taking advantage of me, (which is a legitimate concern for a young single female.) Thank you guys for your time and help! Show Full Review

Google+

9/1/2016

By far the best service by a car dealer anywhere I've been. And that is a lot of places. You did several repairs on my older Honda Odyssey and I was well pleased. I remembered that and chose you as my final decision. Happy I did. I hope to have same experiences ( I'm sure I will) in future. If I keep this as long as my last one I will be happy having your service. Show Full Review

DealerRater

8/31/2016

Service was completed on time and within budget. All the work was in good order. Thanks to all of the service technicians involved. They were extremely nice to us. Show Full Review

Edmunds.com - Sales

8/29/2016

Best experience we've had purchasing a vehicle. John Carter was great to work with and very professional! He allowed us to ask many questions, take our time, make our own decisions and was never pushy. Very happy with our new CRV. Show Full Review

Edmunds.com - Service

8/28/2016

Great Service Center with Excellent Customer Service. They always try their best to take care of the customer needs. Highly recommend.

Google+

8/28/2016

No Review was provided.

Edmunds.com - Sales

8/27/2016

I recently purchased a car from Vic Bailey Honda and I would recommend them to anyone! Terry was awesome and made our car buying experience stress free! Show Full Review

Facebook

8/26/2016

Just purchased a new CR-V with the help of Brian! Awesome salesman! Easy process! Got just what I wanted, and just what I needed! FIVE stars across the board! Fantastic! Show Full Review

Facebook

8/26/2016

Just purchased a new CR-V with the help of Brian! Awesome salesman! Easy process! Got just what I wanted, and just what I needed! FIVE stars across the board! Fantastic! Show Full Review

Google+

8/26/2016

Brian was helpful and worked well with our family to get us in our new car!! Thank you for a great service!

CarGurus

8/25/2016

Although I decided to put my vehicle purchase off for a few months, Vic Bailey Honda were pros at customer service! I heard from them right away, they very promptly supplied the Carfax I requested, and were very professional. Show Full Review

DealerRater

8/25/2016

I gave this rating because of the friendly atmosphere st Honda Service Dept. I have always got good service there. The wait time is also reasonable.

Facebook

8/24/2016

Just picked up my baby, had an awesome experience here! Shawn in the service department was an absolute joy to work with!

Google+

8/24/2016

I have been a Honda owner for close to 20 years and have had nothing but good experiences with the vehicle quality and service. Vic Bailey Honda service department went above and beyond to help us with our vehicle, and it wasn't even a Honda! My husband's vehicle is from another maker, and we weren't getting anywhere with their service department to trouble shoot an issue. We have a game plan now for our non Honda, and with Stephen and Phillip's (service technician) help, we are working to resolve with the maker service department. If that doesn't work, we likely be proud owners of two Hondas! I really, really appreciate Stephen's professionalism, follow up and above and beyond help! He's one of a kind and has always helped us with any issue, Honda or not - and that is the key to getting and keeping customers! I hope he is as appreciated by Vic Bailey as he is by our family!! Show Full Review

Google+

8/24/2016

No Review was provided.

Google+

8/22/2016

Both Jeffrey Smith and John Carter were helpful in my purchase of a used Toyota Corolla. John was particularly helpful in making sure I could purchase a 2nd key at the Toyota dealer for the dealer price. Thanks to both for a pleasant experience. Show Full Review

Google+

8/22/2016

They are always very courteous And while I always plan my service visits so they don't have to rush my car is always finished timely.

Facebook

8/20/2016

No Review was provided.

DealerRater

8/20/2016

I'm always pleased with the service, friendliness and helpfulness when I take my van in for service. I've been a Honda customer since 2004.

Google+

8/20/2016

We've dealt with Brian twice now and both times have been great. 2014 Accord and now a 16' Pilot. I would recommend asking for him if you go here. He's not pushy like most car salesman, and will wait for you to contact him when your ready. Show Full Review

CarGurus

8/19/2016

Nick was awesome. Good communication. When we got there we immediately knew this was the right vehicle. Everyone there made the transaction smoother and seamless. Got there at 10am and drove it off the lot by 12pm. Show Full Review

Google+

8/18/2016

No Review was provided.

Google+

8/18/2016

I had been searching for a new SUV for months; once I decided on the Honda CRV, I started searching for the best prices. I did not have a good sales experience in my home town and so I ventured to other dealerships. I called Vic Bailey Honda and spoke with a nice salesman, Justin. I explained exactly what I was searching for, the price point I could afford and also let him know that I would have a trade. The exact vehicle and color I wanted was not easy to find, however, the salesman came through and had the vehicle brought to the dealership for me. Something I had put off for months, turned into a pleasant and gratifying experience! Justin handled the negotiating well and professionally. I LOVE my new CRV and it works so well in my real estate business. I have already recommended Vic Bailey to several co-workers and clients. Thank you for working the deal out with me! Janet Blake, Asheville NC Show Full Review

Google+

8/18/2016

Great service. I will definitely come back!

Google+

8/18/2016

Change of battery was fast; great service - just wish reminder of need to enter radio code had been mentioned.

CarGurus

8/17/2016

I was contacted bu dealership and had very good response to all my questions.. I purchase car and is pleased with my my experience with dealership.

CarGurus

8/17/2016

I was contacted bu dealership and had very good response to all my questions.. I purchase car and is pleased with my my experience with dealership. Show Full Review

Facebook

8/17/2016

No Review was provided.

Facebook

8/16/2016

I've had nothing but the best service every time I take my car in. Thank you!

DealerRater

8/14/2016

The no haggle price was more than fair. We were in and out very quicky. It was a very pleasant experience. And this review requires at least 25 words...first annoying thing in the whole purchase. Show Full Review

Google+

8/14/2016

John with internet sales was a delight to work with! Easy, professional car buying experience!

Google+

8/14/2016

No Review was provided.

Facebook

8/13/2016

Got a letter stating my Honda Civic was included in the airbag recall. I called to make an appointment and was given a few times/days to pick from. On the appointment day, my Daughter, who is the primary driver, dropped the car off and was picked up by Enterprise in a new Buick. She was called the next day and was told to drive the Buick to Enterprise and they dropped her back at Vic Bailey Honda. Smooth, hassle free, professional service. Thank you all for that Show Full Review

DealerRater

8/12/2016

Recently, I had my passenger air bag replaced on my Honda Pilot. While the car was there, I asked for an estimate for upcoming maintenance. One does not usually see the real service technicians. They should get an award for thorough and efficient service to customers! I have owned only Vic Bailey Hondas and the service is EXCELLENT! Show Full Review

DealerRater

8/12/2016

No hassle pricing make for an easy purchase. Sales staff were great. We purchased our car including test drive in less than two hours. Unheard of.

Google+

8/12/2016

No Review was provided.

Facebook

8/12/2016

When I bought my 2016 Accord, it was probably the best car buying experience ever for me. Terry Swann and Vic Bailey Honda went overboard to make sure that I got just the car I wanted, a fair price on the trade and treated us well in other ways. I've sent them 2 more customers who also bought new cars in the last month. I highly recommend Terry! Show Full Review

Edmunds.com - Service

8/11/2016

very helpful. answered several questions I had about the civic

Edmunds.com - Service

8/8/2016

I was very pleased with the customer service at Vic Bailey Honda!! They completed two cars a lot faster than anticipated. Our cars were finished in just a matter of 4 hours. They arranged for Enterprise to provide rental cars for us while they had our cars. I was very impressed with the friendliness and attention to details. I had Avery good experience. Show Full Review

Google+

8/8/2016

No Review was provided.

Google+

8/8/2016

No Review was provided.

Google+

8/6/2016

Excellent service and value while buying a pre-owned minivan recently.

DealerRater

8/5/2016

Outstanding employees, and friendly. Very Professional and got the best deal around this area. Will definately go back when we need another vehicle. The best!# Show Full Review

DealerRater

8/4/2016

Fast and easy process..Nick did everything he promised...I'm very happy ..I already recommended a new accord to my daughter..which was purchased on July 30 Show Full Review

Edmunds.com - Sales

8/4/2016

As car purchasing goes, this was a pleasurable experience. We visited the dealership 4 times and probably drove the salesperson crazy, but he took it in stride. Tommy McGaha was our salesperson, and he was very knowledgeable of the cars. He knew the answer to our questions without asking another salesperson or looking up the answer. Show Full Review

Google+

8/3/2016

Great experience. Worked with me on getting the car we wanted and picking it up, etc.. Nick Richardson was great to work with.

Google+

8/2/2016

I always have a good experience with Vic Bailey Honda and the service dept. Very friendly and professional staff! Keep up the good work!

DealerRater

7/31/2016

Service is fast and courteous. Had an appt, for oil change and they took us on time and gave us some tips about the features on our vehicle also.

DealerRater

7/31/2016

On time. Friendly staff. Excellent service. I've purchased several cars from Vic Bailey Honda and come back because of continued positive experiences! They continue to outdo themselves! Show Full Review

Google+

7/31/2016

Great dealership to do business with. First time buyer of brand new 2016 civic for my wife. Dealt with Justin Rodgers. He took very good care of us! So much so that 3 months later I traded in my current vehicle for a 2014 civic for myself. Everyone I came into contact with from the sales department to the finance manager was very curtious and helpful. Thanks again for everything! Defenitely recommend Vic bailey Honda! Look forward to continuing all of my maintainence with y'all! Show Full Review

Google+

7/31/2016

No Review was provided.

Cars.com

7/30/2016

Nic was very professional and helpful. I would recommend him to anyone that is ready to buy a car.

Facebook

7/30/2016

No Review was provided.

Edmunds.com - Service

7/30/2016

Performed in a timely Manner.

Facebook

7/29/2016

No Review was provided.

Google+

7/29/2016

No Review was provided.

Google+

7/29/2016

No Review was provided.

DealerRater

7/29/2016

Sales Department-Nick was very helpful and extremely knowledgeable about the Honda,s we were inquiring about. We are very happy with our purchase and the great customer service he exhibited. Show Full Review

Google+

7/27/2016

No Review was provided.

Facebook

7/26/2016

We loved the no-haggle approach to car buying. Brian Pinkerton was great to work with and I got the CR-V I was looking for!

DealerRater

7/26/2016

Terry was extremely friendly and most excellent to deal with. The entire Sales department went above and beyond to make the numbers work so I could walk away with the car of my dreams! I could not be more happy with the experience! Show Full Review

Edmunds.com - Service

7/26/2016

Professional from the time I dropped my car off to the ine I picked it up. They were efficient and polite. Great customer service.

CarGurus

7/25/2016

Polite. Fast reply.

Google+

7/25/2016

No Review was provided.

DealerRater

7/24/2016

Cory was simply amazing. He assisted us with everything we needed. Never before seen customer service! I would recommend everyone to go to Vic Bailey Honda, specifically to Cory! Show Full Review

Edmunds.com - Service

7/22/2016

My service was friendly quick and wonderful

Google+

7/21/2016

No Review was provided.

Google+

7/21/2016

John was great to work with, very calm, friendly, and patient. I drove away in a 2015 Honda Civic with low miles and an excellent price

Google+

7/21/2016

No Review was provided.

Google+

7/21/2016

Since I live about 30 miles away from the Vic Bailey Honda Dealership, I have been asked why do I not go to a local Honda Dealer for service. I respond with, "The people at Vic Bailey have been good to me, so I want to continue to give them my business". My last experience with them was outstanding. Quality service was provided, and service consultant, Stephen Bridges went above and beyond his duty to make sure I left with satisfaction and a smile on my face. There is a Honda dealer less than 5 minutes from where I work who will provide transportation while servicing my car. Still, Vic Bailey is the place for me! Show Full Review

Google+

7/21/2016

No Review was provided.

Google+

7/21/2016

Just went in to look but we bought a car. A 2013 Honda Civic! Our salesman, Terry Swann went above and beyond helping us and answering all of our questions. We're very excited to have this car. Show Full Review

DealerRater

7/20/2016

Bryan Paslay made my car buying experience the best by far! I will refer anyone that is looking to purchase a car to Vic Bailey Honda!

Google+

7/20/2016

Great experience with John Carter and Mark. Would buy here again.

Facebook

7/19/2016

No Review was provided.

DealerRater

7/19/2016

I was one hour into my return trip back home to Florida, when my low tire pressure indicator came on. Having nitrogen tires meant that I could not stop just anywhere. Searching on GPS for the closest Honda dealership, brought me to Vic Bailey Honda. Saturday morning has to be the worse day to show up without an appointment. Shawn, the service rep, assured my that they would work me in, as quickly as possible. To complicate matters more, I was traveling with my cat Sushi, who was welcomed into the showroom. Within 3 hours Sushi and I were on the road back to Florida. Shawn even carried Sushi's crate out to the care for me! Thank you Shawn for your awesome service! Show Full Review

Edmunds.com - Service

7/19/2016

The service member that worked with me was amazing! He was friendly, informative, and not pushy. I was very pleased with this service!

Google+

7/19/2016

Timely and professional!

Google+

7/19/2016

Change of battery was fast; great service - just wish reminder of need to enter radio code had been mentioned.

Google+

7/18/2016

Most pleasant car buying experience ever. Go see John McCarson at Vic Bailey Honda - no hassles, no games, just great customer service at a great price. Show Full Review

Google+

7/18/2016

Friendly and helpful. The sales man showed us what we asked to see and never tried to up-sell us. I also appreciate the "No Hassle" pricing. It makes the whole experience of buying a vehicle much less stressful. Show Full Review

Google+

7/18/2016

Steven and Chris are very professional. When I came to pick my car, Chris took his time to explain what they did in my car. They both deserve respect and merit. Show Full Review

Google+

7/18/2016

Mr. Lynn is a great representative. Very knowledgeable. You should give him a raise.

Google+

7/17/2016

No Review was provided.

DealerRater

7/16/2016

Definitely will use Vic Bailey again. Drove over three hours to purchase a used Honda Civic for my daughter. John Carter answered all of my questions over the phone and everything he said about the car was spot on. We love the hazzle free pricing and no hidden costs. Best experience we have ever had purchasing a car. Show Full Review

DealerRater

7/16/2016

I was very happy with the service I received during my recent air bag recall. The part was unavailable when I called to have service scheduled but they called as soon as possible. They promptly scheduled the service. During my visit, I was updated throughout the wait time. The waiting area was very comfortable. Show Full Review

Facebook

7/16/2016

Vic Bailey Honda is the best! They have excellent customer service and are family owned and operated. They also give back to the upstate community and are focused on being a good corporate citizen. Show Full Review

Facebook

7/15/2016

No Review was provided.

Facebook

7/15/2016

No Review was provided.

Facebook

7/15/2016

No Review was provided.

CarGurus

7/15/2016

Vic Bailey Honda is an A++++++ and more dealer.Could not have been treated any better anywhere and made transaction so easy and smooth. The sales rep. ,John McCarson ,was the nicest and most helpful young man ever. In fact, everyone there were as nice and low key and professional as could be.My 2nd time dealing with them and my son uses them also. A PLEASURE to work with! Show Full Review

Google+

7/15/2016

No Review was provided.

Facebook

7/13/2016

All my experiences with Spartanburg's V.B. Honda have been very positive.

Edmunds.com - Sales

7/12/2016

I contacted Vic Bailey via TrueCar. John Carter was my sales person. Super guy. Easy to work with , efficient and kept all promises. I drove away with my 2016 Civic LX in just over 2 hours. Best car buying experience I've ever had. They even made me a fair trade for my 2001 Honda Civic with 365,000 miles. I highly recommend John Carter and the team at Vic Bailey Honda. Show Full Review

Edmunds.com - Service

7/11/2016

Steven went above and beyond to accommodate an out of town visitor on saturday. His professionalism was exemplary!

Google+

7/11/2016

Great experience!

Google+

7/11/2016

Always great service. Whether it's from sales to the service department.

Google+

7/11/2016

Great service very quick and did a great job I'm pleased.

DealerRater

7/10/2016

Stephen was friendly, and made the servicing a pleasant experience. He was professional, and informative and answered all my questions thoroughly. Oil change and servicing was completed in a timely manner. Show Full Review

Google+

7/9/2016

Everyone there seems super nice. The process went oddly smooth. Glad I came.

DealerRater

7/9/2016

Stephen helped me to get my car serviced in a timely manner. He was very polite and even told me about a coupon I could use to save on my bill. Thank you for your great service! Show Full Review

Edmunds.com - Service

7/7/2016

Great service. Very professional and friendly.

DealerRater

7/7/2016

Just got a pilot from this dealer and got the first oil changed , it was professional and quick , hope to experience the same level of good service in the coming years. Show Full Review

Google+

7/7/2016

No Review was provided.

Edmunds.com - Sales

7/6/2016

Thanks for everything. You all treated me right

DealerRater

7/6/2016

Our experience thus far with Vic Bailey Honda has been great! Everyone is very friendly, helpful, knowledgeable, and most important, HONEST. One couldn't ask for better service! If I hear of anyone in the market for a vehicle, I will send them to Vic Bailey Honda! Show Full Review

Edmunds.com - Service

7/5/2016

I had a great experience at the dealership and Chris in the service department did a great job in helping me get in and out in a timely manner and he was very friendly.. Show Full Review

Google+

7/5/2016

No Review was provided.

DealerRater

7/4/2016

I recently visited Vic Bailey Honda service department for the first time. I was very happy with the experience. My car was serviced promptly while I waited, and everything was explained to my satisfaction. Everyone was friendly and courteous. Show Full Review

Google+

7/3/2016

Excellent! Would definitely buy from again !

Google+

7/3/2016

No Review was provided.

Google+

7/3/2016

No Review was provided.

Google+

7/3/2016

No Review was provided.

Google+

7/3/2016

No Review was provided.

Edmunds.com - Service

7/2/2016

Went for my first oil change on my 2016 Accord, much like my sales experience my service experience was excellent!

Facebook

7/1/2016

No Review was provided.

CarGurus

7/1/2016

Responded quick

DealerRater

6/29/2016

As is always the case, I could not ask for a more dedicated, honest group of people than the service team at Vic Bailey. From start to finish their goal was to identify and fix the problem in the most efficient and affordable way possible.....they succeeded as usual. Show Full Review

Google+

6/29/2016

I like working with Stephen Bridges. He is very very friendly and I really appreciate him. I was very pleased with my oil change. You completed the work in the amount of time told to me. Thank you and have a blessed day. Tiki Show Full Review

Google+

6/29/2016

.The performed the required servicing in record time and even placed my next days travel destinatuion in my navigation system while I sat for a short while watching television drinking their free wat3r and being cool. Excellent and courteous service. Love Vic Bailey Honda Show Full Review

Google+

6/29/2016

Excellent car service techs. They were very helpful and nice.

Google+

6/29/2016

I had the best experience purchasing my Honda CRV. Thanks to Brian Pinkerton for being so helpful and going above and beyond to make sure I got what I wanted. Show Full Review

Edmunds.com - Sales

6/28/2016

went to visit Vic Bailey Honda to look at the 2017 Ridgeline, ended up bringing one home. The sales person, Brian, was very informative and really knew a lot about the Ridgeline. Answered all our questions, went for test drive and closed the deal. I love my Honda Show Full Review

Google+

6/28/2016

No Review was provided.

Google+

6/28/2016

No Review was provided.

Google+

6/28/2016

No Review was provided.

DealerRater

6/27/2016

Steve helped me and he was very polite and courteous. He took care of the things I needed. I thought I lost my credit card and he was going out of his way to help find it by looking in parking lot,even offer to help search my car. Fortunately I found it, and I hope that I called in time before he went looking for it! I really appreciate his thoughtfulness. Excellent service!!! Show Full Review

DealerRater

6/27/2016

I liked the fact that the no hassle prices was the "out the door price". There are no other dealer add on fees other than state sales tax and tag fee that will be with any car dealer. I researched prices on Honda CR-V's for about 3 weeks and the price Vic Bailey advertised the Honda I bought was the best price I had seen during this time. Show Full Review

Edmunds.com - Service

6/27/2016

My wife and I had an unfortunate accident on i-85, blowing the right front tire and severely damaging the rim on our Honda Fit. We were towed to Vic Bailey Honda about 11:30 am. The service man was able to locate, order, deliver and install a new tire and rimall by 5:30 pm on Monday, June 20. We were on our way and able to complete our return trip to Greenville, NC. Kudos to all the folks at Vic Bailey Honda. A special thanks too to a customer who transported my wife and me into town for lunch and an afternoon of touring as we awaited our repairs. The people of Vic Bailey Honda and the kind people of Spartanburg rallied to our aide. THANKS! Show Full Review

Edmunds.com - Service

6/27/2016

The Honda folks are very kind, friendly and very helpful. My family was going on vacation the next day to FL and they fixed me right up! I appreciate all they did for me! Show Full Review

DealerRater

6/26/2016

Chris took care of me and got me in and out in a timely manner and took care of all my needs. This is the only place I take my Accord bc of the staff

DealerRater

6/26/2016

We had put our name in some time ago for a new Ridgeline and as soon as they arrived we were called. Just as we were promised, we went the day they arrived , bought one and picked it up the next day. Can't do better than that! Show Full Review

Google+

6/24/2016

Great experience with John Carter and Mark. Would buy here again.

Facebook

6/21/2016

No Review was provided.

Facebook

6/21/2016

No Review was provided.

Facebook

6/21/2016

No Review was provided.

Cars.com

6/15/2016

First service appointment since we purchased car late last year. Service department employees were so nice and helpful. Quick service. WOW.

Facebook

6/14/2016

Would recommend everybody to this awesome dealership. Ask for Nick Richardson when you go

Cars.com

6/14/2016

I was shown available used civics which was my preferred model. I was fully informed of the residual value of my trade in. I was treated courteously and promptly. The process was smooth and productive. This is my 5th Honda from vic bailey Show Full Review

Cars.com

6/11/2016

Nick Richardson was great! So much help and was patient with me. Made the buying experience easy!

Google+

6/11/2016

No Review was provided.

Google+

6/10/2016

No Review was provided.

Google+

6/10/2016

No Review was provided.

Google+

6/10/2016

Excellent! Would definitely buy from again !

CarGurus

6/10/2016

Promptly called and was willing to work with us

Cars.com

6/10/2016

Sean my customer representative was so helpful with every aspect of my experience. I hope Vic Bailey continues to employ individuals like Sean with his natural customer service skills. I will most definitely revisit Vic Bailey for my needs. Show Full Review

Cars.com

6/9/2016

Everyone at Vic Bailey Honda are always professional, courteous and kind. The facilities are very clean and organized.

Yelp

6/9/2016

Bryan Pasley and Terry Swann both helped me in finding and buying my 2016 Honda Odyssey. They were both very kind and helpful without being "pushy." They made me feel comfortable and well cared for. Show Full Review

Cars.com

6/9/2016

I have been to your dealership 3 times in the last year after moving from Illinois your dealership has been top notch and very friendly the service man has been verythromycin cordial and helpful. When I get ready to purchase a new Honda I will definitely consider this dealership. Thank you for helpin Show Full Review

Cars.com

6/8/2016

This dealer has always been helpful to me..I think they are great! The service department is awesome!

Yelp

6/8/2016

Very good experience Helpful and Knowledgeable

Edmunds.com - Sales

6/8/2016

Vic Bailey Honda and salesman Conner Gaffney are the best! This is the fourth vehicle we have purchased with Conner's help and we truly appreciate all his help and dedication to make sure we have a wonderful purchasing experience. We have enjoyed all of our Hondas. We started with a 2-door Civic and have gradually worked our way up to a beautiful and fully equipped CR-V Touring edition. This is a fantastic vehicle for mileage, room and looks. Their finance program is the best for us at only 0.9% interest! Thank you to Vic Bailey Honda and a very special Thank You to Conner Gaffney! Show Full Review

Google+

6/8/2016

No Review was provided.

Cars.com

6/8/2016

My buying experience with Vic Bailey Honda was one of the more enjoyable experiences I have had purchasing a vehicle. There was a large variety of vehicles to choose from. The salesman was informative and knowledgeable about each class of Honda I looked at. The cars were reasonably priced such that I didn't feel like my bank was going to break to make this purchase. It is obvious that Vic Bailey Honda is using their buying power to pass along the savings to us the consumer by working off of volume and not by price gouging. Show Full Review

Google+

6/8/2016

As usual, the service was outstanding, which is what I have come to expectMaxie is to be commended for his attention to all VB Honda customers

CarGurus

6/6/2016

Very good. Car sold.

Google+

6/6/2016

No issues at all

Cars.com

6/5/2016

Everyone in the Service department at Vic Bailey Honda did a fantastic job. My scheduled service was completed very fast, and at the exact price quoted. Show Full Review

Cars.com

6/5/2016

I had to return my car to the dealership after a recent repair to my air conditioning. The unit worked when it was tested but it stopped cooling shortly after I retrieved my car. My service rep, Terry, was very accommodating, assuring me that they would take care of the problem. He then arranged for a loaner car at no charge for my transportation until the issue was resolved. The second repair would have been just as costly as the first, but Terry was able to get the additional repairs authorized at no cost to me. I am extremely grateful for his advocacy on my behalf and for the hard work that the Vic Bailey team did to ensure that my air conditioner was restored to full function. Thank you all. Things are very cool now! Show Full Review

Edmunds.com - Service

6/4/2016

I took my Honda crv for the first oil change because it came free with the purchase of the vehicle.iI was impressed with the service and the staff,they did a great job ! Show Full Review

Google+

6/4/2016

Marcellus was a very helpful and informative salesman I would highly recommend him to anyone.The manager was a very nice guy also.The whole car buying experience was stress free!! Show Full Review

Google+

6/4/2016

No Review was provided.

Google+

6/3/2016

No Review was provided.

Cars.com

6/2/2016

Will never deal with anybody other than Terry Swann for as long as he is with Vic Bailey. He patiently answered all my questions and was not pushy like so many salesman. Show Full Review

Edmunds.com - Sales

6/2/2016

The sales associate knew the cars well. Got the info I needed, and based my purchase on it. My next car will come from you. Don't change anything.

Google+

6/2/2016

No Review was provided.

Google+

6/2/2016

No Review was provided.

Google+

6/2/2016

As usual, the service was outstanding, which is what I have come to expect Maxie is to be commended for his attention to all VB Honda customers

Edmunds.com - Sales

6/1/2016

I came knowing what I wanted and it. There was no pressure to buy anything. I was very pleased with Brian and his professionalism. The best part is that I was in and out in less than 2 1/2 hours. This was a first for me. Vic Bailey has a lifetime customer in me! Show Full Review

Google+

5/29/2016

Pleasant and relaxing shopping experienceGreat place to buy a car

Facebook

5/28/2016

I loved the no hassle approach. We were in and out in no time. There was never any pressure. Thanks Brian!

Google+

5/27/2016

Mr. Lynn is a great representative. Very knowledgeable. You should give him a raise.

Google+

5/27/2016

My wife feels comfortable taking the van for regular maintenance. She talked to the salesman who sold us the van. She had a question for him and he answered it for her. She feels welcomed at the dealership. Show Full Review

Google+

5/27/2016

Pleasant and relaxing shopping experience Great place to buy a car

Cars.com

5/26/2016

As far as car buying goes, I had a good experience. I came in to look at two specific used cars and had been in touch with John before driving from Fountain Inn. No haggle pricing takes a lot of the hassle out of the process! Show Full Review

Facebook

5/24/2016

Marcellus wad wonderful, great buying experience!! Thanks so much much for helping me out!!!

Google+

5/23/2016

No Review was provided.

Cars.com

5/22/2016

Always enjoy taking my car to be serviced by Vic Bailey Honda. Never disappointed.

Google+

5/21/2016

No Review was provided.

Edmunds.com - Service

5/20/2016

Everything went well. I appreciate their efforts

Facebook

5/19/2016

A HUGE thanks to Vic Bailey Honda and Marcellus Simpson for the overall BEST car buying experience ever!!! I honestly recommend Vic Bailey Honda to anyone in the market for a new or used car! Show Full Review

Google+

5/19/2016

No Review was provided.

Cars.com

5/18/2016

It s.till took a long time even though I had my own financing in place. Overall it was a good experience

Edmunds.com - Sales

5/17/2016

I came into the dealership for an oil change on my 2015 civic, and absolutely fell in love with the 2016 civic touring! Our dealer was fast with our paperwork, knowledgeable, very respectful to our toddler, which I truly appreciate, and got us a great deal. After purchasing the best car on your lot( in my opinion), I even found an insurance company whose quote was even cheaper than my previous new car, so the jump in payment isn't as harsh on my finances. I appreciate everything Honda has done for us. I love our head turning, lime green dream! Show Full Review

Yelp

5/17/2016

we were looking for a used car for our daughter and found one here on the website. Our experience was perfect. We came in and test drove the car and found it to be exactly as it was advertised on the website. Then the process of purchasing the car from start to finish took about 1 hour. The guys here were great! We will be back when we are ready to buy another car. Show Full Review

Edmunds.com - Sales

5/17/2016

Had a very positive experience buying a 2016 CRV EX-L.

Cars.com

5/17/2016

Thank you for getting us back on the road quickly!

Cars.com

5/16/2016

Excellent service to our 2014 Accord. We have dealt with this dealership for 6 years and have been very well pleased.

Cars.com

5/13/2016

Chris was a pleasure to work with and helped prioritize maintenance to be done with my car. Also helped with recalls that I was unaware of. Will always take my CRV to them from now on. :) Show Full Review

Cars.com

5/13/2016

Buying process using the web-site e-pricing was incredibly simple. Very fairly priced, and a no pressure environment made it hassle free. No surprise fees or charges to consider, and fast efficient paperwork had me out of the office and on my way in no time. My second Vic Bailey experience, and I wouldn't hesitate to return. Show Full Review

Cars.com

5/12/2016

Very peasant buying experience. The salesman was very knowledgeable and helpful in explaining all features of different models.

Google+

5/11/2016

Good salesman, Jeffery, worked well with him. Not the normal B.S. and pressure.

Google+

5/11/2016

No Review was provided.

Google+

5/11/2016

No Review was provided.

Google+

5/11/2016

No Review was provided.

Google+

5/11/2016

Great experience! Love my car! Nick was awesome! Hopefully will be purchasing my next car from Vic Bailey :-)

Cars.com

5/8/2016

Marcellus was great and made the process enjoyable. Really great guy

Cars.com

5/7/2016

I was having my end of lease inspection with plans to return the car to the dealership where I purchased it. One salesperson convinced me to stay and before lunch, I had my inspection, appraisal, two test drives, a credit check, and an offer. I drove home with a brand new car. I had to come back for service a week later and found the service department to be just as quick and knowledgeable. Show Full Review

Cars.com

5/7/2016

We had a great experience purchasing our 2016 Honda CRV EX-L from Vic Bailey Honda! Chip Foster and his entire staff (particularly Maxcy Lynn and Darryl Crocket) could not have been any more helpful in making sure we were able to purchase exactly what we wanted. I have purchased all my cars from Chip for the past 20 years and have always been pleased! Show Full Review

Cars.com

5/7/2016

We knew what car we wanted and Vic Bailey had it in stock. We asked for their best price and it was much lower than other area competitors. This was all done via emails and phone calls. It was a very easy process and well worth the effort to drive 25 miles further than our closest Honda dealer. We are very happy with our new car. Show Full Review

Edmunds.com - Service

5/5/2016

Driving up from Atlanta to Spartanburg, I ran into a problem. This dealer was very helpful and prompt!

Google+

5/5/2016

No Review was provided.

Google+

5/5/2016

Brian was a friendly, professional salesman who listened to what I wanted and delivered without hesitation. He remained available for questions after I left and because of his attitude and willingness to accommodate my requests, I will go back to Victoria Bailey. Thank you! Show Full Review

Google+

5/5/2016

Relatively fast & courteous.

Google+

5/4/2016

Steven and Chris are very professional. When I came to pick my car, Chris took his time to explain what they did in my car. They both deserve respect and merit. Show Full Review

Edmunds.com - Sales

5/3/2016

I came in with a set budget and they worked diligently with me to get a great car within my budget. No hassle.

Google+

5/3/2016

No Review was provided.

Google+

5/3/2016

No Review was provided.

CarGurus

5/2/2016

The salesman was quite professional and knowledgeable.I didn't buy the car.But I will do business,if that right car comes along.

Yelp

5/2/2016

My daughter and I both were wanting to trade our cars in for something new and bigger. We pulled in and the salesman that greeted us was WONDERFUL! He wasn't pushy at all. My daughter bought her last car from there. He walked us around describing the features of the cars to us. My daughter found one she loved. As they were getting the paper work done I told him I was wanting to trade in my car and told him what I could afford and he told me he could find me one. So once he got her ready for the finance department he walked me around and I found one I loved also. The entire staff was was friendly. I know my daughter and myself will be returning customers! Show Full Review

CarGurus

5/2/2016

The salesman was quite professional and knowledgeable.I didn't buy the car.But I will do business,if that right car comes along.

Cars.com

5/2/2016

Check in was quick upon arrival. The waiting area is nice with coffee, but no kids area. Though I didn't bring my twins with me on this trip, it would be nice if they had a kids area so they can be entertained while waiting. Overall it was a nice experience. Show Full Review

Google+

5/1/2016

No Review was provided.

Google+

5/1/2016

My salesman name was Nicolas, he was so helpful to me and my mother. Helped us both get new cars.

Yelp

4/29/2016

I actually had planned to go back to Breakaway but had to travel to Spartanburg for my end-of-lease inspection, and a salesperson suggested I just take care of all of it while I was there. By 1 pm I had my inspection, appraisal of the old lease, credit check, test drove two cars, and was on the road in my new car. Very knowledgeable, honest about pros/cons of different models, and continually checked in with us so we knew where they were on the process. Happy to be a convert. Show Full Review

Google+

4/29/2016

Everyone was super nice! No hassle prices are the best! Great experience!

Google+

4/29/2016

VERY HELPFUL AND FRIENDLY PLACE TO GO FOR SERVICE.

Google+

4/29/2016

Brian was a friendly, professional salesman who listened to what I wanted and delivered without hesitation. He remained available for questions after I left and because of his attitude and willingness to accommodate my requests, I will go back to Victoria Bailey.Thank you! Show Full Review

Google+

4/29/2016

Appointment was easy to schedule and service was great.The service advisor was very nice & helpful. He told me what needed to be done, gave me prices for each and let me decide what I could have done at this appointment. I have the option to call back and schedule the other services. Thanks so much,Stephen Bridges. Show Full Review

Edmunds.com - Service

4/28/2016

Called in for service and requested same day and they took me right in that afternoon. Handled everything as requested in a friendly and proficient manner. Highly recommend their service department. Show Full Review

Google+

4/27/2016

Went to Vic Bailey Honda and bought a new 2016 Honda Pilot EX-L RES! In 2014 I bought a new Accord EX-L from a salesperson (will not name Him, his first name starts with a "B") he was horrible and showed some disrespect to me but the car sold itself not the salesperson! This Year, met a nice gentle salesperson called Marcellus and another guy called Mac. Overall had the greatest experience with these two guys, especially Marcellus he made me change my perception about Vic Bailey's Sales people. Show Full Review

Cars.com

4/25/2016

I took my car into Vic Bailey Honda dealership for an oil change and to check some minor issues. I asked to be dropped at my next location by one of the dealership's drivers. When asked when did I need my car back, I said in enough time to pick my child up from school. The service manager Chris instead offered me a loaner car so I would not be inconvenienced. This really made my day, especially since I was feeling under the weather. I was able to pick up my child on time and run to the doctor with no problems. They serviced my car & called when it was ready. Although I didn't have any additional repairs needed, there was no charge for checking on them. I couldn't imagine my day going any smoother. Show Full Review

Google+

4/25/2016

Most pleasant car buying experience ever. Go see John McCarson at Vic Bailey Honda - no hassles, no games, just great customer service at a great price. Show Full Review

Google+

4/25/2016

No Review was provided.

Cars.com

4/24/2016

John Mc Carson did an outsyanding job selling us this car

Edmunds.com - Service

4/22/2016

Great service. I will definitely return the next time I need service. Quote was accurate and service was completed when promised.

Cars.com

4/21/2016

Great buying experience.Salesman was very courteous and professional. He explained all the features of our new CRV to us. We received a trade in value that we wanted and monthly payments are below what we expected. Show Full Review

Edmunds.com - Sales

4/21/2016

My experience at Vic Bailey Honda was great. My car dealer sales person was outstanding His Name was Brian not sure of his last name but I know one thing he's good at his job. I'd recommend him to anyone. I drove out of the dealership with my brand New Honda Civic 2016. I'm a satisfied customer. Show Full Review

Google+

4/21/2016

No Review was provided.

Edmunds.com - Sales

4/20/2016

Felt welcomed by the excellent staff and had an awesome easy buying experience. I won't go anywhere else

Cars.com

4/20/2016

Can not remember the service guys name but I've had my 2011 Honda Odyssey serviced at this location a number of times and he has always been so helpful. He is a young dark header guy with a small beard. I must say my service here has always been great. I don't think I will ever go away from here. So thank you to that young man for all his help and kindness Show Full Review

Google+

4/19/2016

Steven and Chris are very professional. When I came to pick my car, Chris took his time to explain what they did in my car. They both deserve respect and merit. Show Full Review

Cars.com

4/19/2016

I was well pleased with the service I received at Vic Bailey Honda. I was greeted as soon as I drove in and the person that waited on me was very nice and informative. I didn't have to wait but a little over an hour and I was ready to go. Everyone was friendly and courteous. Show Full Review

CarGurus

4/18/2016

too much to type- all good though

Google+

4/17/2016

Fast friendly service

Google+

4/17/2016

I have dealt with Vic Baily a lot since first purchasing there in 2006..They have always had courteous,friendly,knowledgeable and professional staff. That's why I just kept looking at their used car inventory until a car finally showed up I liked and could afford. I've heard complaints about other dealerships and didn't want that experience for myself. I would recommend them to anyone. Show Full Review

Google+

4/15/2016

My family will never do business anywhere else! Our buying experience at Vic Bailey was great. We traded our vehicle in and purchased a used car. Our salesman, Maxie, was knowledgable and patient with us, and he went above and beyond to make us happy. At first the thought of 'no haggle pricing' made us nervous, but after doing our own research we could see that Vic Bailey offers very fair pricing, and gave us a very fair trade-in price for our vehicle. In our opinion this elevates car-buying to a whole new level of confidence and trust! We drove away feeling very good about our purchase, and the customer service we received from Maxie and this dealership was phenomenal. We wholeheartedly recommend Vic Bailey Honda to anyone in the market for a new or used car! Show Full Review

Cars.com

4/15/2016

Nick is a great car salesman! He made me feel very comfortable about trading in my car. He is very knowledgeable about all the Hondas are the lot and he always seems to select the best car for me...that fits my personality perfectly. THANKS SOOOO MUCH NICK! Show Full Review

Cars.com

4/13/2016

The service was quick and done very well. Everyone working was very helpful from the representative to the service guys always very friendly, explained everything clearly and answered any questions I had. Overall great service Show Full Review

Edmunds.com - Service

4/13/2016

Great visit. Great service and customer care. Very informative and helpful.

Google+

4/13/2016

No Review was provided.

Google+

4/13/2016

No Review was provided.

Google+

4/13/2016

Salesman John Carter was exceptional to work with! He made the process simple, he was upfront and honest and great to deal with. If you dread car buying because of dealing with car salesmen, go to Vic Bailey and ask for John Carter. We had a great experience with him. Everyone we dealt with at Vic Bailey was great as well, courteous and low key-no high pressure or crookedness whatsoever. Show Full Review

Google+

4/13/2016

Appointment was easy to schedule and service was great. The service advisor was very nice & helpful. He told me what needed to be done, gave me prices for each and let me decide what I could have done at this appointment. I have the option to call back and schedule the other services. Thanks so much,Stephen Bridges. Show Full Review

Google+

4/13/2016

Steven and Chris are very professional. When I came to pick my car, Chris took his time to explain what they did in my car. They both deserve respect and merit. Show Full Review

Google+

4/13/2016

No Review was provided.

Facebook

4/12/2016

Thank you to the entire team for taking care of us yesterday! James Crain, John Carter, Bryan Pasley, and Chris Ruiz made sure we were in and out and had everything we needed. Thank you for always looking out for us! Exceptional customer service! Wouldn't purchase anywhere else! Show Full Review

Cars.com

4/12/2016

Never disappointed. Very professional staff! Prompt repairs and quick return of vehicle.

Cars.com

4/12/2016

I had two tires with slow leaks, they plugged one and replaced the other. they did a fantastic job. On top of that they automatically gave me the discounted price for an oil change. they work fast and are super sweet! I love my Honda Service Department! Show Full Review

Cars.com

4/12/2016

We really had a good experience with purchasing our 2007 Honda Odyssey on April 11,2016. John McCarson ,Darryle, and the new F&I Manger did an awesome job. Thank you so much we will be back in the future. The Higgins Show Full Review

Cars.com

4/10/2016

Thanks for completing my oil change in a timely manner.

Cars.com

4/9/2016

Good Job & friendly service. This is a dealership you can put your trust in.

Google+

4/9/2016

No Review was provided.

Google+

4/9/2016

It was a pleasure dealing with VIc Bailey Honda. We were treated with respect and never felt any high pressure sales techniques. We are enjoying our Honda Accord and appreciated the inventory of pre owned vehicles on their lot. Our vehicle went through an exhaustive evaluation and as a result qualified for the original Honda warranties. Our salesman, John Carter, made the difference by being knowledgeable, being a good listener, and making the entire process as easy as possible. I would not hesitate to recommend Vic Bailey Honda or Suburu to anyone including friends and family. Show Full Review

Google+

4/9/2016

We always receive excellent service on our 2006 Honda Element and would not have it serviced anywhere else. Everything from simple oil changes to maintenance requirements are completed in a timely manner. Inspection results are explained in a professional and honest manner, and we never feel pressured. Thank you, all, in the service department!! We especially commend Terry Sanchez-Lewis for the best service advisor at Vic Bailey Honda. His attention to detail and actually listening to and resolving to customer concerns should be rewarded!! THANK YOU, TERRY!! Show Full Review

Cars.com

4/8/2016

The service that I received was good. The customer service representative did a great job!!!

Cars.com

4/8/2016

very nice and friendly people- thanks a lot to Steven

Cars.com

4/8/2016

Nick Richardson did a fantastic job as our salesman from start to finish! Finance department was great to work with and highly professional.

Edmunds.com - Sales

4/8/2016

Straightforward pricing, easy to deal with. Bought the car on my lunch break. Seriously, this was the easiest far buying experience I have ever had. Go see John the Internet Sales manager for a great no hassle deal on your next Honda Show Full Review

Google+

4/7/2016

No Review was provided.

Google+

4/7/2016

I Purchased a new Honda Accord V6 EXL from Vic Bailey. Great service.

Google+

4/7/2016

No Review was provided.

Google+

4/7/2016

No Review was provided.

Google+

4/7/2016

Steve was awesome! I had a few bad experiences with other dealerships giving me the run around. Everything here was direct and too the point. The prices were listed on the cars for once and even the kbb value was listed. Had a wonderful experience with looking at cars with Steve. He actually listened!!! And was no pressure so I could take my time and decided... Would recommend him and this dealership to everyone! Show Full Review

Google+

4/7/2016

I was in the market for a four door car that had plenty of room & was going to be reliable while also getting good gas mileage. I was getting rid of my two door car & i knew that Hondas were great cars. I drove a CR-V first & while it had plenty of room, I didn't feel like it was the best fit. My grandfather & I walked down to the HR-V models & I really loved the way the car handled & how much room it had. It is a perfect car! I talked with Nick and he showed me the storage capabilities & some other features on the car first. He was very professional, friendly, & knowledgeable about the vehicle & he answered any questions my grandfather & I had. After all the paperwork was done, nick proceeded to show us some other features of the car & made sure I felt comfortable driving it before I left the parking lot. With it being my first purchase, I was very happy with this experience & would recommend anyone to go to Vic Bailey Honda if they want quality help finding their new car. Show Full Review

Facebook

4/6/2016

I have bought several vehicles from different dealers over the years. Many of the dealers were good but I got give Cory (salesman) credit. He was fantastic to work with, the process was smooth and easy. If your looking for a vehicle, it would be worth your time to call him. Show Full Review

Yelp

4/5/2016

The airbag recall for my 2002 CRV and tune-up was done in record time. The service writer was courteous and was attentive to our needs. Thanks for a job well done! Show Full Review

Google+

4/5/2016

Awesome service again! I can really tell the difference again. Norma Finger, Chris Ruiz and Mark Dowling are the real customer experience at Vicbailey Honda. They are very personable and passionate about their work and have always made sure that I am well served anytime I've had the need to bring my vehicle in for service. They're focused and self initiators with strong motivation to make the customer happy all the time. Thank you guys! Show Full Review

Cars.com

4/4/2016

This dealership is staffed with some of the most professional personnel I have ever encountered. And as a retired Naval Officer, I have seen some good ones. I recently bought a new Pilot and was very satisfied from the time I expressed an interest to the time I drove it off the lot. You folks do it right! Show Full Review

Cars.com

4/4/2016

Salesman came in on his day off to take care of this sale. We greatly appreciate his service.

Facebook

4/4/2016

Brian got me the hookup on my 2012 toyota tacoma. I couldn't be happier with the experience. Would definitely recommend this dealership.

Google+

4/4/2016

Can not complain. Costumer satisfaction is streamlined everywhere throughout the buying process not-fixed to any step. No Hassle Pricing ..The Price Is Right, zero games. Very comfortable experience! Show Full Review

Facebook

4/3/2016

There is a sales guy that works there his name is Cory Rose... He was the most honest.. Caring..straight up guy I have ever met ( in this line of work) we hit some bumps in the road but he did not stop until it was made right with us...I will be going back to buy a new truck soon and I will not work with anyone but Cory...this will be my 3rd car purchase there in the last 5 years from this dealership.. Ask for Cory Rose u will have a wonderful..stress free experience. He really cares about his customers. Because of him I will NOT go to any other lot.. Show Full Review

Cars.com

4/2/2016

Thanks Terry, from start to finish. I would recommend Vic Bailey Honda. I Love My Honda!

Cars.com

4/1/2016

The buying process was easy and fast. Very professional dealership.

Cars.com

4/1/2016

I have taken all our Hondas for service at Vic Bailey's for many years now. The staff is knowledgeable and helpful and they always do a good job of explaining. Show Full Review

Google+

4/1/2016

We could not have had a better salesman than Marcellus Simpson! He was extremely knowledgeable about all the cars we looked at and very considerate about our needs and preferences. I will recommend him to any friend who wants a new car. I am very happy with my new Honda Pilot! Show Full Review

Google+

4/1/2016

No Review was provided.

Cars.com

4/1/2016

I made an appointment and they were right on time. I did not have to wait.

Cars.com

3/31/2016

Good customer service and a great dealership to buy a new car with. I was very satisfied and highly recommend salesman Nicholas Richardson.

Cars.com

3/30/2016

Wonderful experience.. would definitely recommend to anyone.

Edmunds.com - Sales

3/30/2016

I purchased the car through the internet sales dept. Two emails and we finalized the deal. In person contact for the paperwork and car pick-up was easy and the staff very responsive. Show Full Review

Google+

3/30/2016

No Review was provided.

Google+

3/30/2016

No Review was provided.

Google+

3/30/2016

No Review was provided.

Cars.com

3/29/2016

Great people their thank u Steve bridges and mike Lancaster

Google+

3/28/2016

No Review was provided.

Google+

3/28/2016

Can not complain. Costumer satisfaction is streamlined everywhere throughout the buying process not-fixed to any step. No Hassle Pricing ..The Price Is Right, zero games. Very comfortable experience! Show Full Review

Yelp

3/27/2016

We have been taking our car to get it service at Vic Bailey for 5 years. They are always nice and do a great job. My wife takes it most of the time and she said they never pressure her to get what she don't need.Curtis G. Show Full Review

Cars.com

3/25/2016

Wife had been looking for a deal on a new Honda Odyssey van. Dealerships in our hometown were not able to deal. Wife called Vic Bailey and inquired with them. We had stopped at the dealership in February 2016 when her 2004 Odyssey was running hot during a trip to Tennessee. Not only did they check out the car, they filled it with coolant and put it under a pressure test for 45 minutes to check for leaks. And all at no charge!! Not only was Vic Bailey able to get my wife her Odyssey, the salesman, Brian Pinkerton, worked to put together a great deal and waited on us to get there from Aiken, SC to sign the papers and take the delivery of the car. I would highly recommend Vic Bailey Honda of Spartanburg to any of my friends looking for a great deal and good people to work with. Show Full Review

Yelp

3/25/2016

Outstanding service. Justin was great in every aspect of our time spent buying a car. Could not have asked for better service or more friendly attention. Any future purchases will be at Vic Bailey Honda. Show Full Review

Cars.com

3/25/2016

My salesperson Corey Rose was awesome and extremely knowledgeable and energetic. Super nice guy and nice place. Everyone was friendly. Clean facility. Show Full Review

Google+

3/24/2016

They have good inventory of certified cars.No hassel price.Great staff. No more words to say its a great experience

Google+

3/24/2016

Great experience. Far superior to breakaway in greenville.

Google+

3/24/2016

No Review was provided.

Edmunds.com - Service

3/23/2016

The work was finished as promised and ahead of time. Excellent customer service.

Facebook

3/23/2016

Completely different buying experience this time around compared to my last car!! John Carter was an excellent salesman and made this experience easy and stress free!! Will definitely come back again! Show Full Review

Cars.com

3/22/2016

I absolutely LOVED my experience at Vic Bailey Honda. Brian Pinkerton was the best salesman and best PERSON out there period. I went to nearly 20 dealerships and was not treated with nearly as much respect as I was here, so that's why they got my business, and next my mother's! Show Full Review

Cars.com

3/22/2016

All the associates from sales to install of upgrades did an awesome job. Everything we requested was handled in a very quick and courteous manner. Now, that said, I am the salesman, Brian Pinkertons mother. However, the dealership he came from in Forest City was unable or unwilling to get us to the point of really wanting to buy a new car. Management and everyone at Vic Bailey, was supurb. It was a pleasurable experience all the way through. 2 of my co-workers may be buying soon, and they will definitely do so with Vic Bailey Honda. Thanks tons, Nancy Pinkerton Show Full Review

Yelp

3/22/2016

great service. always is. been a customer since 07.

Edmunds.com - Service

3/22/2016

Your excellent service made our first visit to our local Honda dealer a very pleasant experience.

Google+

3/22/2016

Professional staff, fair price for recent service visit, comfortable waiting area too.

Edmunds.com - Sales

3/20/2016

Our experience could have not been better. John McCarson took great care helping us choose the car we ended up purchasing. This was the first time we went to one dealership and bought a car on the spot. John and the finance manager stayed late to finish the sale and ensure the car was in like-new condition when we were done with the paperwork. We are very pleased with the car (a certified pre-owned) and look forward to enjoying it. Show Full Review

Cars.com

3/18/2016

Vic Bailey Honda has the best deal in the area for Hondas. Customer Service was great and would recommend people to Vic Bailey Honda!

Google+

3/18/2016

Good service

Edmunds.com - Service

3/18/2016

Personal was friendly , helpful and explained all phases of our service request. Thank you.

Cars.com

3/16/2016

Cory was there the night that we drove through to look and came out to talk to us . He was very nice and we went back on Saturday and met with Cory . He was quick to notice we were back and came to help us and moved everything along for us very fast . He has a great personality , he was not pushy . He was very imformative about the two trucks we were looking at and on saturday when we went through the buying process he let us know how long it would be and what they would do next and it was nice to have someone so kind to help us out . After we puchased the truck we wanted he checked with us to make sure everything was okay with it and i can't say enough about how great it was to work with him on this . Thank you Cory and Big MIke who drew up the paper work for us before we left . We will definately be back and hope Cory is there . Show Full Review

Google+

3/16/2016

Great place to but a vehicle! The people are very nice and helpful!

Google+

3/16/2016

courteous and knowledgeable service rep, pleasant shuttle driver

Google+

3/14/2016

I like working with Stephen Bridges. He is very very friendly and I really appreciate him. I was very pleased with my oil change. You completed the work in the amount of time told to me. Thank you and have a blessed day. Tiki Show Full Review

Google+

3/14/2016

No Review was provided.

Google+

3/12/2016

No Review was provided.

Google+

3/12/2016

Very easy vehicle lease. No hassle . John Carter is an asset to Victory Bailey Honda.

Cars.com

3/11/2016

I found the car on the internet. The car was in excellent condition. I recommend them highly.

CarGurus

3/11/2016

Not yet bought the car my daughter wants, so I can't comment on this dealer just yet. But they are calling often to get my business.

CarGurus